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Pergolas of Distinction

Pergolas of Distinction

3.9 from 28 reviews · View Statistics
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Listing monitored by Pergolas of Distinction

Reviews

3.9
28 reviews
  • Customer Service
    4.5 (10)
  • Timeliness
    4.6 (10)
  • Job Satisfaction
    4.6 (10)
  • Rates and Fees
    4.3 (10)
  • Product Quality
    4.6 (10)
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Reviewer Photos & Videos

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  • Verified

Excellent craftsmanship

published

We love our new deck and pergola installed by Pergolas of Distinction. Excellent communication throughout all the stages, even when we tweaked the design just before they were due to start. Joe and Max did an absolutely amazing job and it has turned out even better than we imagined. We would not hesitate to recommend this company.

  • Thumbnail
Customer Service
5/5
Timeliness
5/5
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Great finish and very professional installers

published

Had a extension done to our under roof alfresco in steel framing.
Installer/builder arrived on time on site and through every step of the process kept me up to date as well if anything minor changed would let me know and even ask for my opinion. So many times I have had things done to then come to see the finish product and find it different to the plan.

Had some minor issues with the supply of the materials but again kept me in the loop and had it sorted next day.

The finished product looks clean and they removed every bit of rubbish from the site.
100% would recommended

Customer Service
5/5
Timeliness
5/5
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c.friedrich
c.friedrichMetropolitan Adelaide, SA
  • Verified

Excellent company!

published

Hamish and Jeremy really went out of their way to deliver excellent service. We had blinds, an awning and a pergola installed and they are outstanding products. The team is super reliable, they are only happy when everything is perfect, they are extremely responsive also after installation and are really nice guys. It's been an absolute pleasure.

Customer Service
5/5
Timeliness
5/5
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Richard
RichardMetropolitan Adelaide, SA
  • 20 reviews
  • 21 likes
  • Verified

Fantastic pergolas

published

Super impressed with Pergolas of Distinction. They provided excellent advice and a competitive price. But what really sets them apart is their attention to detail and customer service. They came back for a second check of the design to make sure both parties knew exactly what was required.

We then had Michael and Nick do the installation. Both of them are wonderful people. Their attention to detail was amazing. This was not just a job to them, this was about providing a client with a great solution.

Customer Service
5/5
Timeliness
5/5
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  • Verified

Excellent service, quality product and workmanship

published

Absolutely love my new louvretec verandah! It has transformed my outdoor area into one that is appealing and useable all year round. Right from first contact with the company all interactions have been friendly, helpful and highly professional. The builders were efficient, neat and highly skilled, resulting in an excellent quality and visually pleasing job. Hamish has promptly responded and followed up questions and resolved any issues that have arisen. I will be recommending to others

Incentivised Review No
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Christine
ChristineMetropolitan Adelaide, SA
  • 2 reviews
  • Verified

The perfect blinds for our South/West facing all glass family room

published

The MARKILUX blinds have added another room to our indoor/outdoor entertaining area. Our little ones are now able to play on the lawn in the shade while we adults enjoy the comforts of the indoor space with (wall-to-wall) doors wide open, making it a great entertainment area. The expertise of both Jeremy and Hamish, together with their most capable engineer and builders who made the necessary adjustments to our extension while under construction, have successfully created this additional space during the later stages of our renovation. Nothing was too much trouble for them to make this area functional and would pop out at any time at our request to adjust the remote controls to our satisfaction.

Customer Service
5/5
Timeliness
5/5
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  • Verified

Perfect! Amazing quality

published

Couldn’t be happier with my louvres, smooth lines, amazing quality, very professional team and love the inbuilt led strip lighting! Would recommend to everyone, will add so much value to your property!

Customer Service
5/5
Timeliness
5/5
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  • Verified

Excellent service

published

Very helpful staff who kept me informed at each stage of the process, friendly and helpful builders who left a clean work site at completion of job.
Love the addition to our home and have already recommended to others.

Customer Service
5/5
Timeliness
5/5
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  • Verified

Fast, quality and professional

published

Good communication from start to finish, fast approval and installation during the COVID-19 peak, quality finish and quick to respond and rectify minor defects at the end. Would use again.

Customer Service
5/5
Timeliness
4/5
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Chris D
Chris DMetropolitan Adelaide, SA
  • 3 reviews
  • Verified

Very smooth process from design to final construction.

published

From our first design meeting with PoD, through the planning stage and on to the construction phase I have been very happy with the customer service and quality of the product.

The guys on site were polite and clean, leaving the area in a good condition at the end of each day.

Aside from a minor hiccup in construction, which was promptly rectified, the build went smoothly and much faster than I had anticipated.

The final result is an excellent addition to our home that will see a lot of use in the coming years.

I would definitely recommend PoD to anyone looking for an pergola or verandah addition to their home.

Customer Service
4/5
Timeliness
4/5
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Chris B.
Chris B.Metropolitan Adelaide, SA
  • Verified

would not recommend

published

Poor material used. Uneven and not straight. The manager even told me not to lean a ladder against it, or the gutter would fall off. The company refused to accept there were any problems. Poor quality. Arrogant when problems raised. 3 contractors for other work have commented on the carport and verandah being poorly built. So disappointed. No after sales service.

Customer Service
1/5
Timeliness
3/5
Pergolas of Distinction
Mark C.Pergolas of DistinctionSend a private message
Chris B.
Chris B.
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Sarah
SarahSouth Australia

Wouldn’t recommend

published
Incentivised Review No
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Happy customer
Happy customerSouth Australia

Very Pleased

published

Happy with our pergola and the service. Family run business who pride themselves on making the client happy.
We love our outdoor entertaining pleased with the design they came up with.

Incentivised Review No
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Silboldbrad
Silboldbrad
  • 2 reviews

After sales excellent

published

After the magnificent job Pergolas of Distinction did on our balcony, we found that when the wind was very strong and from a certain direction we got a vibration in the roof sheets. Advised of the problem and 2 days later a workman was there and rectified the issue. Can't ask for more than that especially when the job was 200ks out of Adelaide.

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Max
MaxMetropolitan Adelaide, SA
  • 3 reviews

Fantastic job

published

Our louvred pergola is exactly what we had hoped for.

The louvres are easy to operate with the remote control. They are keeping out the rain and, on fine days, letting in the light to brighten up our home. Great when having a BBQ, I just open them up to let out the smoke! No doubt they will help keep out the heat in the Summer.

Hamish and the Pergolas of Distinction team did a great job. The installation was easy and fuss free. Installers were quiet, careful and friendly.

Pergolas of Distinction are reliable, trustworthy, receptive, customer focused, good value for money and very good at what they do.

I would highly recommend them.

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