Perth Eagle Blinds and Shutters
Verified103 reviews
Review after 9 years of horizontal blinds – We had our Eagle blinds installed in July 2011. Eagle weren't the cheapest but we recognized the quality. After 9 years our blinds have never broken, not faded at all, never even had a string break. Their product is brilliant and I would not hesistate to use them again. Thanks Eagle Show details
Top Service – Having been customers of Eagle Blinds for 15 years, both for our own home and our rental properties, we are still delighted by the friendly helpful service we receive from this company. All repairs we have needed over the years have been done efficiently and at very reasonable prices, and the occasional small part or broken slat has often been… Read more
replaced at no extra cost while I wait. Excellent customer service at its best, thank you to all your staff.
If i could retract earlier review I would! Constant pressure to write a review based on initial install – Don't use them! Worst experience ever! Roller Blinds installed, got them right the second time. The Luxaflex blinds which cost me thousands ( two storey house) installed had pin holes and dropped dragging onto the ground. Took many calls and emails for remake and install to rectify the original job that wasn't done properly. Came out and the… Read more
blinds up stairs where made the wrong colour. I even contacted Ministry of Fair Trading to seek an opinion! Didn't complete this and after numerous phone calls and several emails, the shoddy install has left two rooms still incomplete years later!!! Whenever I hear friends are getting blinds, I make sure to tell them not to use this company!!! Go to Bunnings buy blinds and install them yourself. Have papertrail to verify all claims made in this post. Zero Stars.
Positive reviews
Spare parts – Having visited a number of blinds suppliers in Wangara I called in to Eagle in Prindiville Dve Wangara. The staff could not have been more helpful with the young lady taking the old part which I was trying to replace, went out into the back of the premises and after approximately 10 mins returned with a couple of potential items and after… Read more
discussing the matter further suggested one of the options which when I tried it was successful. I could not have asked for better service conducted in a helpful and professional manner. If this is an example of the company's approach to customers then I cannot recommend them highly enough.
Reno repairs – We took down our blinds for our reno and in doing so snapped the brackets. These guys were kind enough to just replace the brackets from their spare parts at no cost. On the bonus side we got these blinds back up simply. We have had them now close to 6 years and they still work as smooth as the day they were installed.
Great customer service great prices – Took a track in for repair plus wanted four more vertical blind slats. Track couldn't be repaired so was replaced at a great price plus new vertical blind slats colour matched and made within half an hour. Very impressed with service and price.
Negative reviews
Very poor customer service and totally disorganised – No customer service whatsoever. I was told my blinds would take 2 weeks to be installed. Six weeks later, I was still waiting. No one ever phoned me to keep me updated. I had to repeatedly phone them and when I did they could never tell me when the blinds would be ready. When the blinds were finally ready, six and half weeks later, I had to argue… Read more
with them to receive a discount due to the inconvenience.
I will never use Eagle Blinds again. They have no idea what they are doing or how to treat their customers.
Got it right eventually – Took a few attempts to get it right as two blinds were measured wrong and on re-fitting one was still wrong, but job was eventually completed to my satisfaction and a small refund was offered to compensate for the inconvenience.
Won't use them again – Measuring poor- material poor -installation poor-reliability -poor Just want the company to do their job. Don't have time or energy to chase them to correct their faults.
Recent reviews
Great Blinds – Fantastic service from Paul, who sold us some lovely blinds at a very reasonable price. Bit of a delay with fitting (over the Christmas period so understandable) but it was all sorted by Paul. Fitter was bang on time and did a great job. We are very happy with our roller blinds and will be using Perth Eagle Blinds again.
Repair of blinds excellent service – I took a set of vertical blinds in for repair due to issue with the runner. These were repaired very quickly with excellent service.
Great service – Louise and the guys were really helpful in replacing hard to find spare parts for some old venetians. I wouldn’t hesitate to use them when I do replace our current blinds. Steve and Naomi, Kingsley
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Amazing Pre Christmas service – Perth Eagle Blinds provided a service that amazed me. Our blind was repaired while we waited. I cannot praise this company enough.
Great Customer service – Hi, i was been served by louise. She not only found the product i was looking for but also delivered the best customer service one can expect. I highly recommend her
customer service – actual good customer service is hard to find, however my experience in visiting the showroom shows that this business has the good people.
These guys are awesome – I’ve been here a couple of times and the guys at Eagle blinds have been great! My dog had destroyed a blind at the place we were renting and Eagle Blinds were able to help us quickly and at a good price to replace the blind. They are very honest and easy to deal with.
Quality Blinds at affordable prices! – Thank you, Paul! Brilliant sales team with fast turn around. Absolutely love my Blinds and will be using them again in my next place.
Quick, helpful and generous – The sales team provided excellent advice over the phone regarding a broken blind part. When I visited the showroom with the component the team replaced a small part quickly and kindly offered it at no charge.
Thermalite shutters are fantastic – We needed some interior shutters so we bought Thermalyte interior shutters. the quote was reasonable so it was the delivery time. The installation was done with no issues. In addition to that, the help from the sales person was great. we had explained all the information needed to take the decision.
Excellent service – We needed new blinds for the house. We looked at a few companies, and Perth Eagle Blinds is the best. We sent an email and Louise got back to us very quickly. Louise took care of us very well. She was very responsive and knowledgeable. Other staff were also friendly and professional. Best of all, the price and the quality! We would go back with no hesitation.
Resposnse – We had bought some vertical blinds for a house. The top clip broke less than 2yrs after purchase. The way the clip is installed is a brilliant idea however the materials that the clip assembly is made from does leave a bit to be desired. If it was made of metal then all of the issues would be resolved
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Fantastic service – I needed some little brackets for my Venetian blinds (not purchased from Eagle Blinds), I went in there on the off chance as I work quite close to them. The lady couldn't have been any more helpful, not only that, she didn't even charge me for the brackets. Wonderful old fashioned service, I will get my next blinds from these guys, great to see that service and customer satisfaction is alive and well
EXCELLENT SERVICE - GOOD QUALITY – Great service and information from person quoting ( much cheaper quote than 2 other companies), quick supply and then helpful, efficient installers - no problem returning to make an adjustment. I am very happy with the quality , appearance and ease of use of the blinds.
very good – I had an old blind that needed repairing, couldn't get it repaired anywhere else. Louise had it sorted and repaired with in 10 minutes and only $15.
Good service – After going to other blind stores looking for a replacment blind wond. And been told we do not sale parts. Paul was very helpfull he went to the back of the store/warehouses and was able to find me a blind wond.
Fantastic Service – I needed my blinds repaired so I paid a visit to Cheryl and Louise at the Wangara store. Even though they were from a different manufacturer, both ladies still helped me get them sorted out. Great to see there is good old fashioned helpful people around. Thank you very much and I'll definitely recommend your business !
I love my blinds from Perth Eagle Blinds – I love my blinds, the people was polite, helpful. When it came to get them repaired when we damaged them, they never asked how they were damaged, but was happy to help in fixing them, to make them look new again.
Excellent service, without delay – This company is the best company I've been to, this company solved my problem right there on the spot without diley. The quality was excellent and did not take long, saving a weeks worth of trouble in 3 minutes and at a cheap price that even I was shocked about. They were also freindly and easy to speak with and maid me comfortable with the staff… Read more
and service they were to present and with a generose smile to add. Eagle blindes out did them selves in price and service that I would not go to anyone else but them in the future. This company deserves a 5 star rating for product service above all else, other companies should learn a thing or two from them to better there company's.
Great service Friendly Staff AA Rating – I found Eagle Blinds a very polished and professional company to deal with and would recommend them to everyone requiring window treatments
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