Petinsurance.com.au

Commencing my surender dog Zeus's insurance cover from 7th August 2022. Great cover, great $ price, featured all insured items covered and straight forward easy online setup.

Had insurance with puppy routine care. Puppy got desexed, claim denied. Discouraged to put a complaint in as claim process was not easy, imagine with a complaint. Its like pulling teeth to claim a cent, cancelled policy after 5mths, don't waste your money, put that money aside for vet bills instead. Lesson learnt. Disappointing and disgusted.

This review is more of a warning and to Beware for others looking into signing up for this Pet insurance.

I have never once left a review on anything before, but this I feel like this warrants one.
This company in a nutshell is a scam.
We had been paying the premium package for a year and not once have we ever obtained one dollar back from a claim made $20,000 out of pocket.
Every time we put a claim in to be assessed, I must add it took 5 days for a email to say they received it then another 4 days to tell us the claim was not approved.
With ...

I have had the policy with petinsurance.com.au over 6 yrs. Fortunately I never had to make a claim until now. My first claim was lodged by the Emergency Vet Hospital. I received the confirmation via sms and received the fund within 2 days. Highly recommend.

We have only had our puppy for 2 months, and insurance was the first thing we did prior to bringing her home. I did loads of research on who to insure her with and so glad I chose petinsurance.com.au

In that 2 months we have used the online vet chat 3 times, which has been a huge comfort over using "Dr google" for any concerns we have had.

Last Friday our fur baby picked up a cold and flu tablet that ended up on the floor and ate it.
-Another video call to vet chat. We were advised to go to the vet asap as paracetamol can be toxic to dogs!...

POLICY is good and easy to make claims, and it is affordable, good customer service with turn around time, I've been with Pet Insurance for over a year and I am very happy with what I'm getting.

Great value for money & easy to use customer portal! I've hardly had to make any claims over the last 9yrs or so until about a year ago when my senior dog had acl surgery & now going through treatment for cancer.

Both my vet and I have been blown away at how great PetInsurance.com.au have been in not only what & how much they cover but also the actual claims process which can be done through my vet straight away and I just pay the difference then & there.

I've been so thankful that I took out pet insurance and how great PetInsurance have been.

We have been with PetInsurance.com.au since our cav was 10 weeks old, and he is now 10 years old. Claiming is extremely easy and its reassuring knowing he is covered for all his health issues, both new and ongoing.

Easily the best price I have seen as far as pet insurance, without losing any value. I have made 3 claims for my dog Hector and they’ve been stress free

I have been lucky not to have to lodge a claim yet but this company offers the best value for the cover than most others. Claims process is easy as I trialled it just to check. Customer service is second to none, definitely best decision to use them for my furbaby Luna

I haven’t needed to claim yet but I received a discount for my Dog Charlee’s plan as I am an existing member which was bonus! It was a very easy process to sign up as the Website is very user Friendly. I did get quotes from various others but found you got better bang for your buck with Petinsurance. Will update when I do eventually claim (Hopefully Not) but I am more than happy with the service so far.

We have had this cover for a couple of years now, since we got our Coco. We have had to make a couple of claims and have always found them to be very attentive, quick and easy to use. I always recommend this company to my friends.

I haven’t needed to claim yet but I received a discount for my furbaby’s plan as I am an existing member which was nice! It was very easy to sign up and understand the contract. This was the cheapest and offered everything I needed for my cat. Will update when I do eventually claim but I am happy with the service so far.

I had to advise pet insurance that due to finances my premium would need to be cancelled. They offered me three free months, which was a complete unexpected surprise. The customer service person that I spoke with was re-assuring and professional about the matter. A wonderful customer experience.

Fantastic value, easy from the get go. Best pet insurance I've had so far! Have been with them for about 6 months. Everything has been smooth. Great perks too and love the newsletter!