94 reviews

80% · 7518 · 19%
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Return Claim MadeYes · No
Product Quality
Customer Service


94 reviews
94 reviews
suzie s.
suzie s.17 posts

Hard act to follow

Great savings and very speedy delivery. Very impressed. Highly recommended.
Ann T
Ann T

Great value!!!

I very much appreciated the savings I received from the EOFY promotional discount and the VIP member promotion. Everything helps in these expensive times! Show details
DmomasSydney, NSW3 posts

Great sale price for 20kg adult dog food

Bought 20kg Black Hawk adult dog food. Great sale price, a real saving unlike other sites. I used click & collect. Staff at the Ashfield store were professional & polite. Show details
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DebSydney, NSW3 posts


So easy to order online order was delivered within 2 hours Show details
Karen S
Karen SSydney, NSW

Great service

Very happy with how quick the service is. I had my order within 2 hours of purchasing. Friendly staff on the phone when I needed advice. No problems ordering online. The delivery was straight to my door. I will Definitely use PetO again. Show details
LisaSydney, NSW

Efficient service

Fast and helpful service, thank you for your help and speedy delivery of goods! Show details
Josh o.
Josh o.Sydney, NSW

Great range and delivery

Awesome store. I needed kitten food urgently for a stray litter we found in our garage. They stocked everything we needed and delivered within 2 hours just as advertised. Show details
AndrewSydney Surrounds, NSW13 posts

Don’t use this company

I recently purchased some food and litter for my cat to have it delivered. After a week without the order being fulfilled I sent an order message to find out progress. I got no response. I bought the items from the store instead. I sent another order message to cancel the order. I received no reply to that message. After 8 days PetO has shipped my order that I now no longer want. I sent another order message and email. There seems little point in having a messaging system if you are not going to read or reply to messages or instead act on them. This company is hopeless. I would not recommend them to anyone. I will use another store. It is interesting that PetO is only interested in positive feedback. They won’t respond to anything negative. Show details
luna7Sydney, NSW10 posts

Great product choice

Easy online ordering, competitive pricing, and easy pick up all contributed to a very positive experience Show details
StuballSydney, NSW37 posts
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Capri2 posts

Pet O

Amazing simply perfect shopping & prompt delivery. I wouldn’t shop for my animal anywhere else. 100% Satisfaction. Thank you Pet O
Elizabeth3 posts

cat supplies

I usually order from PetO. This morning I ordered a couple of 30kg bags of cat litter and a large litter tray. Finding the items I needed, placing the order was effortless. My order was delivered a couple of hours later, excellent service, very happy with both process of order and prices. Show details
Chloe2 posts

Super slow online order system

I order monthly and always takes a week after placing order for the item to then get posted. Show details
Product Quality
Michael B.
Michael B.Sydney, NSW3 posts
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Rafael B.
Rafael B.Sydney, NSW

Terrible delivery service and even worse customer service

Placed an order online for a 15k bag of dry food, left very clear instructions where it to be dropped off, and they still managed it to take it to the post after I rang to question where my order was 5 days later

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