PetO

PetO

 Verified
PetO
4.2

94 reviews

PositivevsNegative
80% · 7518 · 19%
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Return Claim MadeYes · No
Product Quality
4.8
Customer Service
4.6

Reviews

94 reviews
94 reviews
suzie s.
suzie s.17 posts
 

Hard act to follow

Great savings and very speedy delivery. Very impressed. Highly recommended.
Ann T
Ann T
 

Great value!!!

I very much appreciated the savings I received from the EOFY promotional discount and the VIP member promotion. Everything helps in these expensive times! Show details
Dmomas
DmomasSydney, NSW3 posts
 

Great sale price for 20kg adult dog food

Bought 20kg Black Hawk adult dog food. Great sale price, a real saving unlike other sites. I used click & collect. Staff at the Ashfield store were professional & polite. Show details
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Deb
DebSydney, NSW3 posts
 

Awesome

So easy to order online order was delivered within 2 hours Show details
Karen S
Karen SSydney, NSW
 

Great service

Very happy with how quick the service is. I had my order within 2 hours of purchasing. Friendly staff on the phone when I needed advice. No problems ordering online. The delivery was straight to my door. I will Definitely use PetO again. Show details
Lisa
LisaSydney, NSW
 

Efficient service

Fast and helpful service, thank you for your help and speedy delivery of goods! Show details
Josh o.
Josh o.Sydney, NSW
  Verified

Great range and delivery

Awesome store. I needed kitten food urgently for a stray litter we found in our garage. They stocked everything we needed and delivered within 2 hours just as advertised. Show details
Andrew
AndrewSydney Surrounds, NSW13 posts
 

Don’t use this company

I recently purchased some food and litter for my cat to have it delivered. After a week without the order being fulfilled I sent an order message to find out progress. I got no response. I bought the items from the store instead. I sent another order message to cancel the order. I received no reply to that message. After 8 days PetO has shipped my order that I now no longer want. I sent another order message and email. There seems little point in having a messaging system if you are not going to read or reply to messages or instead act on them. This company is hopeless. I would not recommend them to anyone. I will use another store. It is interesting that PetO is only interested in positive feedback. They won’t respond to anything negative. Show details
luna7
luna7Sydney, NSW10 posts
 

Great product choice

Easy online ordering, competitive pricing, and easy pick up all contributed to a very positive experience Show details
Stuball
StuballSydney, NSW37 posts
 
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Capri
Capri2 posts
 

Pet O

Amazing simply perfect shopping & prompt delivery. I wouldn’t shop for my animal anywhere else. 100% Satisfaction. Thank you Pet O
Elizabeth
Elizabeth3 posts
 

cat supplies

I usually order from PetO. This morning I ordered a couple of 30kg bags of cat litter and a large litter tray. Finding the items I needed, placing the order was effortless. My order was delivered a couple of hours later, excellent service, very happy with both process of order and prices. Show details
Chloe
Chloe2 posts
 

Super slow online order system

I order monthly and always takes a week after placing order for the item to then get posted. Show details
Product Quality
Michael B.
Michael B.Sydney, NSW3 posts
 
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Rafael B.
Rafael B.Sydney, NSW
 

Terrible delivery service and even worse customer service

Placed an order online for a 15k bag of dry food, left very clear instructions where it to be dropped off, and they still managed it to take it to the post after I rang to question where my order was 5 days later

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