5 star only because of the pharmacist named Remon at Parkmore Shopping Centre
I previously had bad experience from staff at Pharmacy 4less at Parkmore Shopping Centre— not helpful and arrogant.
However, I had to pick up a medicine at midnight on 24 March and it was Remon who was the pharmacist at that time. He was so nice to speak with over the phone and even much nicer to assist me when I got into the store. I have never met such a professional and accommodating pharmacist at their store. I would say that he is the only nice and helpful pharmacist at their branch. Others are not approachable to customers.
I wish Remon gets a promotion as he is really the best. The staff at the counter during that shift was also nice but I was unable to get his name.
Today purchased10 masks for $6.99 at the independent service station at Riverstone but had to buy more soon after as I had failed to
take them with me to the local IGA. Popped into the local Pharmacy For Less. They claim to beat anyone else’s prices and there they were for $13 for ten. The very same masks. I would think that it is socially responsible to sell them for as little as possible given the mandate to wear them and the fact Riverstone still has some socially disadvantaged community members and a significant elderly population.
Very very disappointing!
I’m generally very happy with their service.
- Physical store
Above the law?
Absolutely appalling service by the Pharmacy 4 less branch in Melbourne Central. I was denied a refund or exchange, after realising (60 seconds after purchase) I purchased the incorrect face mask. I have escalated this matter with Consumer Affairs.
- Online store
Say on there online site they use Australia Post, but used Fastways instead.
I try only to buy from companies using Australia Post, as we live in unit blocks & we can pick up items at local Australia Post Office, as no safe place to leave parcel.Pharmacy 4 Less online state they use Australia Post for all deliveries, but sent my items by Fastways (Now Aramex Australia it seems.)
Track your order
Pharmacy 4 Less partner with Australia Post for all deliveries. All parcels will be delivered to the provided address and will require a signature otherwise your parcel will be taken to your local post o...ffice. If you do not wish to sign for your parcel, please tick the "authority to leave" option during the checkout and your parcel will be left at your premises. Please note that once you tick the "authority to leave" box and your parcel is marked as delivered by Australia Post, we are unable to launch any further investigations, if for any reason your parcel goes missing.) Was not impressed as that is a delivery company we have had issues with deliveries & did not want to deal with them. If you use other delivery companies put it on your online site, so customers can make an informed choice. I was lucky I was home & they knocked on my door this time, as I emailed Pharmacy 4 Less & explained the problem, I received no reply, so no idea if they spoke to Fastways, but did get my product this time with no extra hassles. But will not purchase from Pharmacy 4 Less again, nor recommend them . It was slow delivery even for this time of year from Sydney to Sydney. Product was good, basically same I buy elsewhere all the time, just they had a special price.
Was helped dearly and muchly appreciated the service i received as its not often you get that sort of service anywhere.
Service was polite and helpful
Was kept in the loop so great communication
Overall very delighted by their service kindly :)
- Physical store
Pathetic services and refund policy. Pharmacy 4 less Hornsby.
I bought a massager to gift to my friend but found he already have one. So went to return in less then 24 hours without the package being opened. The lady at counter said she can’t refund the amount but I can buy something else with same amount. I agreed. But then she called her manager and said sorry they don’t have any refund policy. Her behaviour was rude. Very bad experience and wouldn’t recommend anyone this store.
Go to belmont
I just moved to Torquay and seeing that the Belmont store was so good , I thought I take a script to the torquay branch . What a mistake ! The lady pharmacist was very rude and unhelpful . In this age of COVID , the specialists and doctors do everything on line ... when I handed her my downloaded prescription she refused to fill it out ! Maybe she thought I was addicted to a vascular drug that keeps me alive . No solutions no accommodating support .... nothing just a flat out no !!! That’s probably why there was only one other customer in the store .....
go to Belmont the are heaps better !
Not happy Jan
My slightly confused unwell elderly mother was not given the correct medications in her Webster pack as per script and was then told it was her fault as she took the wrong pack at the dispensary.
1. She was handed the pack from the pharmacist and pack was hers as it contained most of the medications she is on and had her name on it !
2. She was charged for the medications that were omitted from her pack.
3. The days were not listed on the left side of pack as should be thus potentially contributing to medication error
I’m a registered nurse and this equates to a serious clinical error.
Caringbah store. We will be going elsewhere.
Placed an order online, we thought it didn't arrive, so we called the online hotline. Lady with an Egyptian or Arabic accent was very sweet and proved it was delivered within a few days of placing the order. She even called again to double check we did receive the stock. Really appreciate that personal service
- Physical store
No discounts on prescription items
The Top Ryde store charged me the standard full PBS price $41 for Pulmicort, when Chemist Warehouse & other discount chemists charge between $33- $35. So where is the discount? Why is this called Pharmacy 4 less when it doesn't offer any less than full price? The same for other items, the name is totally fake.
Rude and unhelpful pharmacist. Will never shop here again.
I had a very demeaning experience at Pharmacy4Less in Lucas, Ballarat. I am a regular customer and politely asked the female pharmacist on duty to certify a small number of documents. I was happy to wait and even pay but it was clearly all too hard for her. She refused to assist me. They market themselves as community chemists- but their actions are motivated by profit only. I went to Chemist Warehouse where the polite Pharmacist was happy to do the 5 minute job for free. I know where I will be shopping in the future.
Stay away-rude staff who have no idea regarding legislation
I will never return to this store. Information provided by staff incorrect and misleading- clearly incompetentance should be rectified as soon possible. Navigation though store was average. I was dissatisfied with no product.
Price Gouging . Rip off
Warning, Hurstville pharmacy 4 less taking advantage of the current situation and ripping customers off by selling plain simple masks for $5.00 each or 4 for $20. They are worth less than a dollar. Will be reporting them for price gouging customs during a crises. Cheaper on eBay.
Great service from chenny the Manager he was very helpful , Fantastic Manger . He helped me get the products that I needed for home and for work , SIMPLY THE BEST MANAGER.
The reviewer stated that an incentive was offered for this review
Amazing customer service
Got served by Noor amazing customer service , so nice and helped me when I needed to know if the product was good , amazing customer service thank you !! Thank you Noor for your amazing customer service will be sure to visit again
It’s always a pleasure to go to HORNSBY Pharmacy4 less , I’m greeted by friendly people on arrival and asked if they can help. I never have to wait long for advice from pharmacists. They put my medication in Webster packs for no extra cost and allow me to get 1 month at a time . They also put my medication on an account which I can pay online . If they don’t have something I need they get it by the next day and have even delivered medication if I couldn’t get there to collect it. They certainly go above and beyond the usual pharmacy experience in this day .
Parramatta Store Great
Thought I would give a shout out to the Pharmacist at Pharmacy4Less Parramatta (Church Street) store. He is a gentleman who takes an interest in your general health, and is always ready with a friendly smile and advice on alternatives to your health issues. It is a pleasure to be treated as an individual, rather than a number in a queue in other large pharmacies. I go out of my way to use this store because of this great service.
A long time customer not recognised customer
After trying to set up pharmacy delivery they seem to want my identification, the girl on the phone knows who i am its ridiculous, there is no customer service line for this pharmacy, does that mean they do what they please, it shouldnt be that hard to want regular prescriptions delivered. Why only webster packs if they send you an sms reminder for prescriptions each month, not trained well either the assistants. The chemists are nice, yet its understaffed. Some assistants and chemists better than others, regulars good the odd ones that come in...not so... November 30th 2019 Update: Not very knowledgeable A pharmacist should know side effects of medications, at least look it up.... its terrible you ask them something they cant respond, its disgusting actually public cant even get proper advice.
Pharmacy for Less Hurstville
The most rudest experience by the stocky male pharmacist. I came to this pharmacy thinking that my medication would have been a similar price to the Chemist Warehouse as they didnt have it in stock. I was charged $25.00 more than CW. I queried this to the pharmacist he said thats correct. Paid for it walked up to CW to drop in my script to keep on their files asked the pharmacist how much does the medication cost $39.30. Went back to inform the pharmacist at Pharmacy 4 Less at Hurstville, Westfield that CW were selling it at $39.30 he got agro ...and walked away the most rudest, inconsiderate, horrible, little man I have ever come across. I certainly will never, ever buy anything from this place again. Came home and told all my family to never go there either.
Very rude head pharmacist at waurnponds geelong. Will find a new chemist
Don’t bother asking the head pharmacist anything at waurnponds, Geelong, he simply can’t be bother. He is extremely rude. And when I spoke to the manager another customer agreed and said he is rude
Questions & Answers
I visited my doctor for a severe bout of hay fever. He told me to buy an anti histamine nasel spray. I went to pharmacy4less at burwood nsw
I purchased the azep nose spray.
As soon as I paid for it I went outside to give myself a spray. Because it states on the bottle that “rapid action works within 15 minutes” I waited and waited and it still didn’t work! I was charged for a 20 ml bottle which was over $33. Instead the assistant should have asked me what size do I want.
My nose is running profusely as I write this
I again read the insert and it states it has to be used within 6 months!! I’m an eighty one year old disabled and suffering from parkinson’s decease. I just cannot afford to buy something that doesn’t work.
Can I get a refund or credit voucher for it?
I took the nasel spray back to my pharmacy 4less and they were very friendly and helpful. Especially Sharif.
Thanks so much for your support
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