Philips PerfectCare Azur GC4913/30

Fantastic Iron – I am an Ironing Lady, and have run an ironing business from home for the last 8 years. I always buy Philips irons as they are undeniably The Best! Recently I bought the PerfectCare Azur which has automatic temperature detection which is AMAZING! I don't know how it knows but I have not had any scorching mishaps, it never sticks, it is just like… Read more ·  1

magic! The iron is a nice weight, it isn't too heavy, but it isn't too light either, a bit of weight behind the iron always helps with the final pressed result. The iron does take quite a while to warm up, with its big blue lights blinking ponderously until it has reached peak temperature, and you can't hurry it up by ironing while the lights are slight flashing. You can also leave it on, if sewing or whizzing off to hang out more washing, or pulling cookies out of the oven; it just cools right down, and sort of idles. I do agree that the best of the steam seems to burst forth once the iron is upright, but that doesn't seem to have too much of an impact on the end result; I have lots of happy ironing customers, who chose to come to me over other registered businesses, so there can't be too much wrong with my Philips irons! Thank you!

Best Iron l have ever owned – A friend introduced me to this iron and it is by far the best l have ever owned, it works like magic ....truly it does, you can place it face down and walk away it will never scorch or burn you can use it on any fabric, silk to cotton always gives a brilliant finish.  Show details ·  1

Worst iron I have ever owned – For an expensive product...this is a terrible piece of equipment. The shot of steam does not coincide with the ironing action so you get lovely jets of steam AFTER lifting the iron off the clothes! Do not buy this unless you want to be really frustrated! I ended up returning the iron and managed to get my previous one fixed. Kudos to the… Read more

Philips service department for helping me with that. And thats the only reason I gave them 2 stars...at least they tried to help.

Steer clear – This would have to be one of the worst iron's I've ever experienced. I purchased it thinking it would help me get a better outcome with my white business shirts and wasn't I prove them wrong even after ironing twice there still worse than an iron at half the price note Steer Clear.  Show details

Worst iron I have ever used – I have now had this iron for 6 months and it is the worst iron I have ever had. It takes twice as long to iron anything because it never gets hot enough to iron out the wrinkles - no matter how much steam you use. I used an iron from Kmart on the weekend and it was SO much better than this expensive iron. Never again will I buy Phillips - Myer should actually read these reviews as they were the ones who recommended it.  Show details

This iron is truly useless! DON'T BUY! – I bought this on Friday. There is no heat setting - supposedly auto senses. But an iron is supposed to remove wrinkles. Can't do that. Leaves streaks of water all over the clothes. The steam button vertically gives one tiny output only, and doesn't work at all horizontally. Can't even dry off the ironing spray. Can't iron sheets or business… Read more

shirts. Salesman said had all the components in the really expensive irons (wouldn't want one of them either!) Totally useless and will be going back today.

Love Phillips irons but they are not made to last – Once again My Phillips iron (PerfectCare Azure) which was supposed to be the top of the range, (automatic temperature settings), has only lasted just over 12 months. I have always bought Phillips Irons but they never last. The temperature now does not get very hot at all, the iron turns itself off after not even 2 mins while upright, it spits… Read more

water all over the clothes as you iron. Once again SOOOO FRUSTRATING. Once again Phillips are replacing it. Thank you

Buyers beware, expensive is not always good – Quite simply the worse iron i have ever bought bar none. Heats up and drops temp at will, (and I don't mean yours), which would be fine if it did it when appropriate as it is supposed to but reality is, it takes forever to heat up does not heat and provide adequate steam when YOU need it and does not iron out wrinkles. In frustration at not being… Read more

able to iron a dress shirt for a wedding (would not heat up enough and provide enough steam to get the wrinkles out) I ran out and bought a $29.00 iron from BigW and it worked like a dream and ironed the shirt perfectly, the same shirt the AZUR could not get the wrinkles out of.. Unlike the caring attitude of the phillips reps on this site, customer service were rude uncaring and said it was a matter for the retailer...hang on you made it didn't you??? Save your money and look elsewhere, as I now will, this was my LAST Phillips iron that's for sure.

Invest your money in another iron – I have owned and used Philips irons for the last tens years but not anymore. The automatic temperature feature is useless. It takes time out of my life I don't have to give. My previous Philips irons were manually adjustable and three times as fast to iron with. My clothes look un-ironed now after battling to get simple creases out. I'll be spending more money now on another brand and will avoid Philips in the future.  Show details

Only good for chiffon and poor customer service – I upgraded to this iron because my 5 year old Phillips azure iron was losing its non stick coating- such a terrible mistake! Despite persevering for a month I can't get it to iron anything thicker than chiffon type materials. Work shirts and school shirts are still very creased after 5 minutes with steam turbo boost!! It's supposed to have an auto… Read more

temperature control but thus obviously was set to a lower temperature so if it's a poly-mix (like a lot of shirts and sheets) it doesn't heat up enough to actually iron it despite steam turbo boost!

I called Phillips customer care who after minutes of telling me to try to calciclean it (with a lot of 'yes I understand how that can be hard.....' um, yes, can I please put you hold whilst I check what we do next... twice!) said that if that doesn't work then he'll SMS me a link to their 100 day satisfaction guarantee for a refund- this link led me to a form that stated I had to call customer service (again!!) for a return code and that I had to mail it back at my own cost with it in its original packaging!!! I don't know about you, but I tend to throw away the boxes my products come in rather than keeping it for a month in case the product fails! Also with Australia postage charges, I don't think it'll be worth mailing back my heavy iron for a refund. I'm off to buy a new iron- I guess I'll just have to keep this one for my daughters dance costumes!

Great iron no worries about temperature settings – Have this iron GC4913 since December 2015.This is a great product. No worries about temperature settings. Heats up quick, steam supply is more than adequate. Works well on jeans materials as synthetic fabrics and others. Will buy one today for our daughter as well. Bought it for $119, now getting a bit pricey for $139.  Show details ·  1

Outstanding and Intuitively simple – I don't know why there are bad reviews for this iron, I bought this iron after replacing my previous iron ,after years of service which was really good,but this iron is great,irons jeans quickly and perfectly,irons cotton to the same result,works as it should straight out of the box ..love this smart iron.  Show details ·  1

Best iron ever! – Received this iron as a gift! It works wonderfully on all fabrics. Heats quickly. No settings or adjustments needed. Have had no problems with the iron, and use it frequently. Will definitely recommend to family and friends. I am unsure where all these negative reviews have come from, but from my personal experience it works perfectly!  Show details ·  1

Excelent – Great iron fab job Phillips. Makes life allot easier and does a brill job. This is the first iron I have had with optimal temp much better than my old one. I wasn't sure when I purchased it I thought I was a risk. So was surprised on how well it works.  Show details ·  1

This is a uselesss iron – Iron takes longer to heat up.. and optimal temp tech is a fail. Its good for silks and low heat fabrics but doesnt work for cottons at all. So hard to take wrinkles out. Evem with steam. Dampened clothes wont even dry up .takes aged.Triples ur ironing time. Hate it! Its not worth the money i paid.  Show details

Awesome Iron - I was worried!! – I bought this iron from HN then read the reviews and had a small panic. It's the first iron I've had with auto temp and I love it as the ironer in the family I told my wife yhat I could just iron all day with this thing it's a dream. Thanks Philips good job.  Show details ·  1

The Worst Steam Iron EVER! – I've bought Philips steam irons in the past and generally was quite happy with them. This steam iron has been the worst ever, however!! It takes such a long time to heat up, and then, it never gets that hot. Never get a good steam out of it and makes ironing a worse task than it is. Don't buy it or you'll be regretful. Absolute waste of money. I… Read more

paid AU$130 for it, but frankly, it's not even worth $20. I am so disappointed with this product that I've decided to buy a new steam iron from a different brand. This iron's operation is based on the idea that the sole plate varies the iron's temperature on the basis of the material it comes into contact with - whether it's silk, wool, cotton, or... It's just a useless heavy and bulky thing!

Back to the store as quickly as it came home – Awful product - leaks like a sieve, hisses and spits hot water when returned to the heel rest vertical position. This was from the very first time we used it. Will be returning it to the store. Using the steam feature seemed to produce more water leakage. We bought this product based on our experience of the Phillips Ionic Azur. At $139 the… Read more

PerfectCare Azur is not worth the money and does not match the quality you expect at that price for a hand held iron. Hope this helps someone hold onto their money.

Don't waste your money – This iron is very expensive and absolute rubbish. Like most of the other people's posts, my experience is the same. The iron leaks water on everything, does not heat up properly, switches itself off and is completely ineffectual at performing its intended purpose, to iron clothes. Don't waste your money.  Show details

Horrible iron – The worst iron that I have ever used. My mum says the same thing. It is so hard to iron out the simplest creases in my husband's basic cotton shirts. The optimal temperature function is useless. Iron leaks water. Calcium stains clothes and calc clean does not work. Complete waste of money.  Show details

Absolutely useless – We purchased this iron at the weekend and didn't realise we had selected one with optimal temp technology until we got it home. When we tried it out we realised how useless it actually is - it doesn't get any where near hot enough and took half an hour to iron 4 t-shirts. This technology simply doesn't work - very inconvenient as we are… Read more

extremely time poor and now have to find the time to take it back to the store.

I've lalways used Philips irons but may reconsider if this is the current quality.

Don't buy it – Yes, all the bad reviews are true. It leaked from the first time I used it and it hasn't stopped since. It leaves patches of water all over clothes. Also isn't really hot enough for cotton etc. And the posititioning of the button to switch between eco and steam is really inconvenient as it is easy to move it when ironing without realising and iron about 2 shirts while wondering why the creases aren't coming out.  Show details

Returned this iron to the shop – I tried to persevere with this iron, as it was a relatively expensive purchase. Unfortunately, I had a number of issues with it. Firstly, it doesn't really seem to heat up enough to iron cotton (e.g. bed sheets) and linen properly, which is awkward given that there's no way of manually changing the temperature setting. Secondly, I had to put a… Read more

plastic container on the floor to catch all the leaks/dripping when the iron is sitting on the iron rest. It also guzzles through water at an alarming rate. You have to refill the water tank multiple times in quick succession and once it reaches about 25% full, the steam function just seems to stop (hence the constant top-ups). Even on the Eco setting, this iron produces a ridiculous amount of steam (with mixed results). I returned it today for a full refund, otherwise I would've been pretty annoyed to be lumbered with a product that clearly doesn't fulfil its stated purpose. My advice would be to steer clear.

Fantastic product – I was skeptical when buying this iron but the salesman ensured me that it would iron chef jackets to perfection, and it does. It irons everything with ease and if I forget to turn it off which I have done on occasion it turns itself off. The only thing that is annoying is that it does go through a fair bit of water  Show reply

A disgraceful product – The iron does not even heat enough to iron my business shirts. I have to iron, and re-iron, them - and they still have wrinkles and creases. As for jeans and trousers - forget it. We have been persisting with it, but have had enough! Into the bin it goes. AND WE WILL NOT BE REPLACING IT WITH A PHILIPS PRODUCT.

Massive disappointment – We bought this iron based on the Choice review. I don't know what they reviewed but our device was an instant fail. Heavy water leakage, temp too low to be effective, a total waste of time after 3 attempts of use. I will be bringing it back to the retailer after less than a week. not good enough for a product with such a high RRP. Total fail.

Doesn't quite work – This iron tries to be all things to all people, no temperature or steam adjustment required. It uses a lower temperature and steam to do the job. It would be great if that worked, but it doesn't. It works ok on cotton t-shirts and polyester business shirts, but I found that it did not work on cotton pants. And denim jeans - forget it. Fortunately,… Read more

Philips has a 100 day money-back guarantee at the moment. I've now bought a Braun - that works like an iron should.