Ok while it lasted - suffered a early death
This machine worked well for a few years of light use then ran rough with a burnt smell and stopped sucking. Probably designed to last for the warranty period and not much more. Now added to the pile of appliance junk at the dump.
Purchased in April 2017.
Impressed with customer service from Phillips
The prompt replies from Phillips making good on product concerns made me buy this vacuum cleaner , I have the airfryers which I love and the steam irons which I love from Phillips, let’s hope I have the for this vacuum cleaner . regardless I a. impressed with there prompt wanting to sort out issues . Great work Phillips
Purchased in January 2020 for $250.00.
Smoked then stopped working
I really enjoyed this vacuum, it is powerful and compact. It was working really well for about three years until it started making a sound like it was straining when I turned it on then it died in a puff of smoke. The filters were cleaned regularly. It's out of warranty, so I have been referred to the service centre for repair at my own cost, if repair is possible. Pretty frustrating as this seems to be something that has happened to other units, and a machine of this price should last longer.
Great suction power!
This vacuum cleaner is quite powerful, and even after using it for some time, it still has the approx. the same power. The only downside is, it is very hard to find the filters and other parts of this vacuum cleaner. I would strongly suggest to buy some extra filters whenever you purchase any of the Phillips vacuum cleaners.
Good little vacuum
Suction is maintained over a variety of different surfaces and the attachments are diverse enough that it suits all my needs; pet hair, couch, tile floor... Relatively easy to maneuver around. Really like that it is bagless, to reduce waste and eliminate a constant cost. The only complaint I have it the cord wind up seems to be getting slower and slower every time I use it and I feel like it is going to break and I will not be able to wind up the cord any longer. Which doesn't make it function any worse but does mean that storage is a much bigger hassle.
- PowerPro FC8631/71
very happy with this little machine, quite surprise with his ability. clean job well done.
the wire longer enough for move around, only issue I had so far is have to clean the filters after use otherwise he will not suck well.
for a 300 m2 house with carpet for all bedrooms and study, he perform well.
Very good product have bit loud noises but ok for
I bought few months back not very expensive just reasonably priced
Good for household chores very powerful motor and very easy to clean as well
Just use the way you want it won’t disappoint
Easy to take care as well
Was good when working - lasted less than 2 yrs
Not happy Philips. I would have expected it to last a long longer than it did. It had little use as only a professional couple in a brand new house. I have regularly cleaned out the barrel and filter and to look at it, it looks brand new. Today it started making a flapping sound upon turning it on and producing a strong electrical burning smell.
purchsed this model in march of this year only lasted 3 months before it over heated an began to pour out smoke was lucky it did not catch a light. i cleaned the filters after each use so was not that, as for suction it was not to bad just shame it died, got a rrefund
- PowerPro FC8632/72
Does the job
For its price, I’ve been very happy with this unit. However, I only have three small rooms with carpet and a couple of mats so its not being heavily used or tested. After 10 months of use, still good suction. Whilst a bit annoying to clean, I would still choose a bagless machine if I had my time over to keep expenses down and minimise environmental impact.
Good little vacuum
This is a good vacuum cleaner for the price, although I had to buy a replacement filter after trying to clean it in water and it soon got a mouldy smell. The suction is good and works well on the highest setting for my cats fur and after over a year the hose and attachments have not broken
- PowerPro FC8631/71
My family purchased this unit last year while our Dyson upright vacuum cleaner was in for its 4th repair. The price was extremely reasonable. Not having to purchase replacement dust bags is a bonus. The unit's suction is good; so much so that the filters need to be cleaned often, or the unit loses suction. This is annoying at times, however at least the machine is doing what it is supposed to be doing! The unit is easy to move around. The suction noise level is not what I would call quiet, but probably no noisier than similar machines. We only ...have two rooms with carpet, so the unit is not used extensively each week. It will be interesting to see how reliable the unit is sometime in the future, after more use. However, for the cost I can buy five of these units to one of the Dyson machines.
- PowerPro FC8635/71
Good vacuum. Satisfied with it
We haven't had this for long, only about 2 weeks, but so far it's been a nice little vacuum cleaner. It picks up the dirt well. It is mostly easy to operate (exception being slightly awkward cleaning carpets - see later). The unit is fairly light, so there are no problems dragging it around. The noise level seems standard as far as I can tell - quite loud, but so were all my past vacuums (Samsung, Sanyo vacuums). The only fault I'd give this is the lack of an option to adjust the suction power. There is only one setting for suction power and it...is very strong. When I'm vacuuming the carpet and pick the vacuum head up to vacuum another spot, the whole carpet sticks to the head and you have to give it a slight pull to detach the carpet. it's a little awkward, but I guess at least it means it's vacuuming up the dirt well.
Not to bad!
This vacuum cleaner definitely does the job! I saw this one for a great price and snapped it up after moving into a new place. Amazing suction! the only fault, if I was to be not picky would be the cord retraction if there's any kink or the cord isn't being fed it can be a little tough to feed back in, but that's not an issue for me!
has it for more than a year, i am very satisfied, it always give powerful suction. it also has several head for diferent purposes. i never had any problem. the only negative is the body is a bit bulky, so a bit hard to move freely, especially in small space.
Questions & Answers
Hi, I am needing to replace the pre motor filter for vacuum cleaner. I am not able to buy in nz, unless I pay extreme postage and shipping costs. Is there anywhere I can buy direct from. My model number is FC8761/72 thanks
Hi there Sue, thanks for asking and sorry for the late reply. We advise you to contact our Spare part team here for further assistance: https://www.philips.co.nz/content/B2C/en_NZ/support-home/support-contact-page.html
They should be able to assist you further and if not please let us know.
The Philips Australia Team
Hi, I tried to buy a replacement filter kit as mine is full of mold and stinks. I called the above customer service number and was advised to call Optimum Electronics Solution. They gave me $15 for Motor filter, $6 for the exhaust foam filter and another $15 for freight, whereas Target has the whole replacement filter kit for $14. Unfortunately not available in the stock. Could you please advise where I can get one, which costs around $14-15? Appreciate your assistance.
Please have a look here: http://bit.ly/2lCRnf6. If you click on the 'Target' button, you'll find the purchase link for your replacement kit. :)
The Philips Australia Team
Mine has gone moldy and smelly too. And I always dry it out properly. Not very good at all when its suppose to be a washable component! Now I have to fork out for a new filter after following washing instructions exactly... Rubbish!
I am planning to buy this vaccum but looking at the review most people are dissatisfied with the fact filter is not available easily. Just wanted to know how much does the filter cost and how frequently we need to change it?
Here in NZ Briscoes sells kit for around $17-24 NZ. With regular clean and wash 1 kit can last up to 1 year depending how often and how much filth you have to vacuum. For me filters were list of the problem. Shonky extendable tube and USELESS attachments are much more frustrating. I certainly will never buy Philips junk again.
Thank you for reaching out, Anisha. Could you contact us about this via (AU) 1300 363 391 or (NZ) 0800 658 224? We'd like to sort this out for you, so you can make a good choice. :-)
The Philips Australia Team
I am in NZ too - and can confirm filters are stocked (as above). Most of the people having trouble finding them are posting from AUS (Phillips rep might like to clarify why they seem to be hard to find there). I'm cleaning/washing the foam filter every 2-4 weeks, and have washed the actual HEPA (the rest of the filter body) once. I was a bit apprehensive as the documentation is ambiguous about which Phillips models have washable HEPA.
I would agree with interceptor above that the robustness of the tube and attachments could be better. So far I've had no problems (haven't had the cleaner that long mind you), but it should be noted that if you are rough attaching/detaching them you will break something!
Get an answer from our members and Philips representatives
|Category||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners|
|Bin Capacity||1.7 L||1.7 L||1.7 L||1.7 L|
|Weight||6 kg||6 kg||6 kg||6 kg|
|Cord Length||6 m||6 m||6 m||6 m|
|Power||2,000 W||2,000 W||2,000 W||2,000 W|
|Suction (Air Watts)||370 AW||370 AW||370 AW||370 AW|
|Manufacturer Warranty||2 year(s)|
|Discontinuation date||Oct 2019|
Other Barrel Vacuum Cleaners
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.