??!
Phragos Health and Beauty

Phragos Health and Beauty

3.3 from 15 reviews

See the Best Chemists in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(7)
(2)
(0)
(1)
(5)
  • Product Quality
    4.5 (8)
  • Return Claim MadeYes (0) · No (9)
  • Shipping
    3.0 (4)


The_Boffin

The_BoffinMetropolitan Adelaide, SA

  • 11 reviews

No problemo

published

I had a great experience with my order. I had been hesitant after reading the poor reviews, but everything went fine for me. My order shipped in 1.5 days. Delivery by fastaway to Adelaide took 7 days, items were all there, and the prices were the best I could find. Feel a bit lucky. Very happy and relieved.

Product Quality
Shipping
Return Claim MadeNo

Carolyn

CarolynSydney Surrounds, NSW

Lengthy delivery times. No communication.

published

My issue is with the delivery time frame. It has taken eleven days for Phragos to post my purchase. They have not responded to my email. A simple email with an explanation of stocking issues would have appeased me. Affordable pricing does not compensate for long delivery times and poor communication. I now wait for my item to arrive. It could be anywhere from 2 to 9 days.

Product Quality
Shipping
Return Claim MadeNo
2 comments
Carolyn
Carolyn
Carolyn
Carolyn

Update: I received my parcel yesterday (13th Nov). Still no response to my emails. All up it took 3 weeks to get to me. Based on the reviews, good service is hit and miss. I will not be ordering from this company again.

Ashleigh Jayne

Ashleigh Jayne

  • 11 reviews

Love this Site

published

The website is fairly easy to navigate around. They offer such an amazing range of products, health foods and beauty products. The pricing for the products they offer is phenomenal. I highly recommend this site!

Product Quality
Return Claim MadeNo
Shannon

ShannonMetropolitan Adelaide, SA

  • 3 reviews
  • 1 like

Wonderful service

published

Just received my first order with Phragos. So impressed at how quickly my order arrived. The prices are so good. Will definitely be ordering more products from this company. Highly recommend...

Product Quality
Shipping
Return Claim MadeNo

Neesah

NeesahSouth East Queensland, QLD

  • 2 reviews

Genuine product and website

published

I accidently placed wrong order and emailed to the website to change the product. They immediately responded and my order was delivered on time.Based on reviews i was not sure if my order would arrive or not but it did. Happy customer : )

Return Claim MadeNo

Disappointed

DisappointedSouth East Queensland, QLD

Ziltch customer service!

published

I have ordered, I received an email stating it had been delivered. My neighbours were looking out for it on my behalf whilst at work. I haven’t received it to my address. I have written 5 emails in an attempt to contact Phragos in a period of 10 days. No response at all!

Product Quality
Shipping
Return Claim MadeNo

Michelle

MichelleSydney, NSW

Great Price & Quick Delivery

published

I saw some previous poor reviews and was almost not going to buy from Phragos. However I saw someone else's review on here saying "I was a little worried reading other reviews, however my experience was excellent", so I decided to give them a go.

I bought two products and they were by far the cheapest I could find in Aus. I got free shipping and received the parcel within 3-4 business days.

I am really happy with the service and would definitely recommend!

Product Quality
Return Claim MadeNo

JasKyl1411

JasKyl1411Green Point NSW

  • 2 reviews

Great experience. Fast delivery and amazing prices

published

I couldn't fault this company. Fast delivery, excellent communication. My order came in 2 business days with no fuss. I was a little worried reading other reviews, however my experience was excellent. I felt compelled to write a review as I believe previous reviews may not tell the full story. Great products, fats delivery and cheap prices!!

Product Quality
Return Claim MadeNo
Christy W.F.

Christy W.F.South East Queensland, QLD

Been a regular for at least 2 years.

published

I have never had any problems with Phragos Health and Beauty. I have bought a range of vitamins, beauty products and also health snacks. Their value for money are great with cheap prices for great products. I have recommended Phragos to my friends and family and they are really happy with it as well. Sometimes the delivery may get delayed but that's because of Stupid Australia Post and Fastway.

April 11th 2019 Update: Great prices

I have been buying those health chocolates from Phragos and it's way cheaper than getting it from the health shops in the shopping centre. Also, it saves time and fuel so that is a good bonus.

Product Quality
Return Claim MadeNo

Great Prices. Could be faster.

published

Phragos offers great prices with a huge range of products. I bought some stuff as Christmas gifts in December, was a bit disappointed though they didn't offer to send it by express so that they would arrive in time as they were gifts. They didn't arrive until a few days after Christmas. However, overall wasn't too bad I guess.


Majid

MajidMelbourne

TErrible service

published

Received my order after one month, much later than when I needed it, and finally I received it, one item was not in there because it was damaged, been contacting the shop owners a few times, No reply. Zero zero quality and service. Very unsatisfied as the customer.


Great products and no problems in two years

published

I have been ordering jojoba oil and a variety of other products from Phragos for a couple of years. No problem with products or delivery. Great prices and cannot understand negative reviews.


Don

DonBeaudesert

BAD COMMUNICATION..... NO WAY TO RUN A BUSINESS

published

Phragos Do not trust them. First time I ordered no problems, second time products arrived but they were not what I'd ordered. Mistakes happen. When I tried to contact them via email & phone( numerous times). No response at all. Communication zero. Buyers be aware, find another company.


Phragos Health - untrustworthy

published

The health products on the Phragos website are much cheaper than others but Do Not Trust them with your payments. After 3 weeks, I am still awaiting for the products I ordered and paid for. As per the other Review, Phragos has NO customer service; they Do Not Reply to your emails or Phone Calls. BUYERS BEWARE !
Phragos Cannot Be Trusted !!

Peter

PeterSouth East Queensland, QLD

Terrible service and bad products

published

Please do me a favor don't buy anything from here. I waited about more 3 month to get my product after numerous calls and email. Delivering from springwood to Brisbane... it is 20 mins drive..... it impossible to get refund and they will never reply your emails or never answer your phone calls. terrible customer service. product is not good either.

Questions & Answers

Sandra

Sandraasked

Does anyone have a telephone contact for Phragos? Desperately trying to chase unfulfilled order

No answers

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.