??!
1 photo
PictureStore

PictureStore

4.6 from 85 reviews

See the Best Physical Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
74
4 star
3
3 star
0
2 star
2
1 star
6

skinny

skinny

  • 2 reviews

Very, Very Disappointed

published

Put in order for 2 Prints on 8/2/18 paid $191 ,website said they would contact you if any delays , I had to ring myself when prints didn't arrive in time frame , was told stuff had to come from USA ,then emailed ,they phoned back and told same again. Now I'm extremely worried that will never see my prints or money and may have to try to retrieve my money. This is the Only bad experience I have Ever had on line and I shop mostly online .I think I have been very Patient with this company. Very poor communication .Never Again, It is now 26/3/18

1 comment
skinny
skinny

monnie

monnieNowra

Deliberately dishonest

published

Ordered a print that was advertised as 50x70cm, received a print 30x40cm. When i questioned this, i was told there were no larger prints in stock... why wasn't I told this before it was posted to me??? I offered to keep the smaller print but requested 1/2 cost to be refunded (considering I received half size print) and was told No.
I feel like this company was deliberately dishonest in sending a smaller when its advertised as much bigger. Won't be purchasing any more prints from them.


mule

mule

  • 2 reviews
  • 1 like

a total rip off.

published

my sister and I bought a picture off this store and of which we thought was a print on canvas and of good quality and size ,BUT all we got was a cheap piece of crap on a cheap bit of stiff paper small and looked like a cheap photo copy of a model in black and white which we wanted but we thought it would be on canvas and a decent size and quality ,but instead we got a cheap photo copy and got charged $36.00 for this called French curves that would have cost about $2,00 so what ever you do out there in cyber space DO NOT BUY ANYTHING OFF PICTURE STORE OR YOU WILL END UP BEING TOTALLY DISAPPOINTED LIKE MYSELF AND MY SISTER .M/S GAYE KRAMER [personal detail removed] CHEERS .

peter1616

peter1616Sydney

  • 2 reviews

Great customer service

published

My order was received broken on delivery. I needed the picture as a gift for my wife's birthday the following day. I called Richard and he was only too happy to help put. some 2 hours later, I had my new frame and print. Great customer service despite the package being broken by Australia Post


Appalling service

published

I ordered a print mid November and opted for express delivery (Brisbane) an extra $12 and still no print!! I've email/ facebooked messaged and rang twice( voicemail first time). I eventually spoke to someone who said they would ship it that day and I would receive an email with tracking no etc..... no email arrived!!!
?????????


wayned

wayned

  • 4 reviews
  • Verified customer

Very good service and delivery

published

Have purchased a few prints from here and found the prints of a quality I expected. The delivery was quick and a continual update on ETA and tracking was great. Would continue to purchase from this store.


Love it! And great service !

published

I just received my order! Such a beautiful picture and frame ! Exactly what I expected and in such a timely manner!
I gotta say I am thoroughly impressed and will continue to use this supplier as a preferred one!
I highly recommend it!!
Thank you picture store!

1 comment
PictureStore
maged I.PictureStore

thanks


Peter Davis

Peter DavisGreen Pigeon, NSW

  • Verified customer

Poor & amateurish job.

published

There is no part of the picture which we are happy with. The colours have run at the top & the bottom when it was printed. This can be seen by anybody who looks at it in the right light. It is not satisfactory.

When hung the top right hand side comes out from the wall 2cm to 2.5cm further than the left hand side. Both the bottom left hand side corner & the top right hand side corner are not clean 45 degree cuts & this causes the hanging problem. There is a chip missing from the bottom left hand corner as a result of this. This is not acceptable.

The picture is open & unprotected at the back. There is no backing board so spiders are able to live there.

PictureStore will not honour its online guarantee, it's a lie & a con.

4 comments
PictureStore
maged I.PictureStore
Peter Davis
Peter Davis
PictureStore
maged I.PictureStore

Thanks


Great service and great quality prints

published

We received our framed prints last week. Very pleased with the end result. Thank you for the prints! The quality of the print is excellent.

1 comment
PictureStore
maged I.PictureStore

Thanks

Leigh

Leigh

  • 3 reviews
  • 3 likes

Exactly how I expected it to look.........Amazing

published

Thank you so much for my PRADA MARFA print, I love it. My friends love it too.
Arrived on time packed very securely. I have purchased from PictureStore before and was just as happy.
I will definitely be ordering again. Thank you Maged for your wonderful service.

1 comment
PictureStore
maged I.PictureStore

thank you Leigh


Awesome

published

I framed them on the weekend and they are awesome and hope to hang them this weekend coming thank you

1 comment
PictureStore
maged I.PictureStore

thanks


Paula G.

Paula G.

  • 2 reviews
  • 4 likes

Hopeless.

published

Ordered a block mounted print 24/6/15, now nearly 3 months later still waiting. The only reply I ever got to my numerous emails told me print was unavailable, yet it is still shown on their website. I substituted another print nearly one month ago and have not seen or heard from picturestore since. If I ever see my print I shall be very surprised and cannot understand all the glowing reviews this company gets. Never again.


Beautiful Prints.

published

Purchased 4 blockmounted prints just prior to Christmas. They were delivered in the time stated in secure wrapping. They are beautiful and I admire them everyday. I will definitely be buying more. Thank you :)


Perfect gift. Excellent Service.

published

Thank you for the blockmounted, laminated print for my sisters 21st. We love it! Ordered Wednesday, received Friday, in perfect condition. Packaged securely. Prompt communications. Will highly recommend your business to others.


Robyn

RobynSydney Surrounds, NSW

  • 3 reviews

Value for money

published

There were plenty of prints to choose from and they were very reasonably priced. The site was easy to navigate and I found exactly what I was looking for. My order arrived promptly and in excellent condition.

Jenny Floyd

Jenny Floyd

  • 2 reviews

Great service

published

Great service good quality promised delivery and received it on time in good condition. Will recommend to other friends. Great price also.


Great choice, price and service

published

The choice was vast, the price was good and timely delivery. When it arrived I received a discount voucher For my next purchase.


Absolutely thrilled!

published

First time I have ordered from this site, I knew exactly what I wanted and there was plenty to choose from, however due to the fact there was so much I ended up choosing something completely different! My order has now arrived, the quality is fantastic and it was very well packaged. It's now at the picture framers and I can't wait to get it back. The price I thought was very good I just found the delivery took a lot longer than anticipated. I have already been back online to see what I can get next.. Thank you!


Jeffery Y.

Jeffery Y.

  • 5 reviews

La Jument - Jean Guichard

published

I received my poster this morning, exactly 7 days from my order date, and in excellent quality and condition. Keep up the good work and all the best!


Great posters for my classroom

published

The posters I chose arrived in immaculate condition, beautifully laminated, earlier than anticipated. I am delighted with them, and they look great on the walls. It took a little while to uncurl them, as they had been posted rolled the wrong way, but once that was sorted, all was fine.


Page 1 of 5

Questions & Answers

Sorry, there are no questions yet.


Get an answer from our members and PictureStore representatives

Details

CategoryPhoto Printing Services and Physical Shops

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.