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Pilot.com.au
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Professional service
I was provided a very Quick clear diagnosis, providing me some options and quick discreet delivery - the whole process was hassle free and very convenient as. I would recommend it to anyone
Very ordinary
I was deemed “not suitable for the program” after I flagged I was going cease treatment. Really? My sarcastic response to pilot asking me to promote them probably didn’t help
Top notch service
Meds have worked wonders. Consultation process easy and follow up support genuine and response to any questions answered quickly.
I did want a change to my treatment. This was reviewed quickly and changes were made. I couldn't be happier. Well done Pilot.
- 2 reviews
Doctors lovely but limited script options from consultation
Doctors are lovely but the limited options for treatment are a big let down especially as the marketing is very in-depth and attractive to people that are cautious to attend the gp
Good Morning Jono,
Thanks for your feedback....
Read more Unfortunately our form of Telehealth has not yet been recognised under Medicare or the the Pharmaceutical Benefits Scheme. This means, for some of our treatments, we are unable to offer a wide range of treatment options. Our doctors are aware of this and will often suggest visiting your GP if they find the treatment option is not suitable for you. They will also refund you your $20 consultation fee. We apologise for the inconvenience caused and if you have any other concerns, please email the team at gday@pilot.com.au Kind Regards, Jett
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Great Turnaround
have received my delivery after a few delays (which I put down to Weather). However, Pilot not only delivered the quality products to my door, you guys also more than made up for it with your extra communication and dedication toward turning my experience around. Well done Pilot. Customer for life.
I will use your other services and highly recommend. Well done and thank you.
Very Good Product & Service
Really pleased with the product and service-regular contact and advice too. Always respond in a timely fashion and customer focussed. Description of product is spot on and delivery is always on time. highly recommended - Thank you!
Seems to be working
I was prescribed a certain product to how if it would work. So far I have no complaints about this product, there dosed seem to any side affects plus it seems to be working
No subtlety here!!
This was supposed to be a private conciliation but the texts and emails beeping every 2 minutes is not good when you are sitting next to your wife with a please explain!!! As you can imagine it didn’t go down well , I’ll just suffer with the symptoms!!!
Hi there, thank you for your honest feedback which will help us provide a better patient experience.
We apologise for the confusion regarding notifications. Pilot informs our patients of messages fro...
This is quite a good product
This is quite a good product it’s definitely help me quite a bit In the past 12 months at the start I was not over impressed but when you lifted my dose it might quite a bit of difference thank you very much
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ED treatment, it works.
This product works morning and night. Highly recommend for anyone looking for a boost. Do yourself a favour and enjoy the ride. You won't be disappointed but more importantly your partner will have a smile on their face once again.
ED TREATMENT
Early days of my initial treatment, seem positive thus far. Intend to continue with the treatment program to ensure i receive the full benefit of the medication, while remaining positive always.
Pilot weight loss
Very supportive and an easy way to help you loose weight, support throughout your journey with professional support throughout your journey, highly recommended if your looking to start losing weight
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Absolutely con job
I was prescribed a 'treatment'. Reality is that the treatment is a generic drug that I can get in any pharmacy for half the price. Save your money, go and see a real doctor.
Hi Gabriel, thank you for your honest feedback. We are really sorry Pilot hasn't lived up to your expectations.
Pilot offers a full patient experience rather than simply being a vendor of medication -...
- 2 reviews
- 1 like
Terrible
Is Dr Shannon real? Customer service is terrible. Sometimes I thought it was a bot answering questions because all the answers were FAQ type responses. If you have side effects they don't want to know.
Hi Dom,
Thank you for providing us with your honest feedback as it will help us to improve our products and services. We are sorry to hear Pilot hasn't been able to provide you with a better patient e...
Not working
Hi Every one, not working to me.. cant see any different. its been already 3 weeks no changes at all. Also it very expensive, cant afford to buy this again.
Hi Hunt,
I understand that it can be frustrating when you are not getting the results you hoped for. However, all problems Pilot covers can often require treatment over time. This is why we offer ong...
Read moreoing treatment plans with free follow ups with the doctor. You will notice when you look into your Pilot profile there are refills on your initial script. These are set up automatically due to the nature of the ongoing treatment plan.The reviewer stated that an incentive was offered for this review
Questions & Answers
Are these reviews that praise PILOT fake? I am very suspicious as they charge like 4 times the price, and sign you up to a subscription you never asked for.
Erectile dysfunction how long do you stay hard with the pills
It doesn't even work bro, just felt like I had high blood pressure or something. Maybe even feels like your blood is going to boil. It's a scam in my opinion.
G'day Ryan and Jeffrey,
Thanks for reaching out....
Read more We have different treatments available under our ED plans. Your prescribing doctor will review your consultation and determine which medication would be best to start. If you find that after 7/8 medication attempts and the medication does not work, do not worry, you can have another free consultation with your doctor to either change your treatment or increase the dosage. The team at gday@pilot.com.au are alway there to assist. Hope that helps. Kind Regards, Jett
I have ordered and paid for your product and no delivery??
Hi Dennis,
We can look into the delivery for you. ...
Read more Please email us at gday@pilot.com.au and we'll work from there!Get an answer from our members and Pilot.com.au representatives
Details
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Good Morning Andrew,
Thank you for your feedback and apologies for the experience you have had on our platform....
Read more We have refunded you the consultation fee as your prescribing doctor felt that Pilot wasn't the right fit for you at this time. Pilot's aim is to assist men with conditions that are often hard to discuss, however, we find that sometimes a physical consult is better suited for health reasons. I understand that this must be frustrating but I can assure you this is decision was made with your best interest in mind. Pilot doesn't have any influence in our doctors medical decisions and we are committed to keeping it that way. However, once you have ceased your current treatment, we will be able to advise the doctor and welcome you back for another consultation review. Thanks again for giving Pilot a go and I'm sorry we couldn't help you out this time. I hope that answers your questions and please reach out if there's anything else I can help you with by emailing gday@pilot.com.au Kind Regards, Jett