??!
1 photo
Pine Discount Furniture

Reviews

  • Product Quality
    4.5 (50)
  • Return Claim MadeYes (3) · No (45)
  • Warranty Claim MadeYes (5) · No (44)
  • Product Appearance As advertised (39) · Not as advertised (4)
  • Shipping
    3.0 (2)
  • Customer Service
    4.5 (37)
Previous
Next
Lisa B.

Lisa B.Perth, WA

Never buy a bed from these people

published

Brought a bed set from Malaga store a year and a half ago full stop can no longer use bed as slats have all bent and walked. And I am now sleeping on the floor with my mattress. I would never ever ever buy from these people again. Worst bedroom set I have ever brought.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMalaga
See all answers
Kevin A.

Kevin A.Western Australia

Poor after sales service. If there is a problem, expect it not to be fixed.

published

I purchased a lounge suite from Pine Discount Furniture. It was delivered damaged on arrival. I contacted Pine Discount Furniture via email and phone. They would only provide a repair of the damaged goods and not replacement with an undamaged lounge suite. Unfortunately there are multiple reviews of customers having trouble with after sales service ranging from damaged goods on delivery, to not being able to pick up goods from the store, to being told the goods are no longer available after having made a payment. There are some good bargains to be had but be aware that if there is a problem it is likely it will not be sorted.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationOsborne Park WA
See all answers
thimosha S.

thimosha S.Perth, WA

Disgusting Customer Service - spend your money elsewhere

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationken wick
See all answers
Furniture Shops

Find out how Pine Discount Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Jessica

JessicaPerth, WA

Appalled by the customer service and lack of internal communication.

published

My online order was organised with the sales team to be delivered to and collected from the Port Kennedy store 4 weeks ago confirmed by email and advised I would be contacted when ready to collect. I contacted the store a few days ago as I had not yet been contacted only to find out it permanently closed last weekend. Due to internal miscommunication and their mistake I will not be receiving my products. The customer service lady was not sympathetic and horrible to deal with. I would like a call from upper management to discuss this further. I do not recommend the online store to anyone!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture
Shaun H.

Shaun H.Perth, WA

Horrified

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationPine Discount Kenwick
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

Hi Shaun, I have looked into your order and our system is indicating that you have collected your goods. I am sure it will go nicely in your new home. Regards, Toni and the team at Pine Discount Quality Furniture

I bought a couch recently and so happy with the purchase

published

Pine furniture at Malaga were so helpful without being annoying. I was dealt with professionally and the delivery man did a great job of getting my lounge into the doorway . thank you so much Malaga and we will be back

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationPIne Furniture , Malaga
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture
Branka

BrankaPerth, WA

Great Service

published

Our last purchase was a mattress and bedroom suite at the Malaga Branch. The staff member who served us (Amos) was very informative with product knowledge and advice and didn't push us into making any quick decisions which we really appreciated. Great value furniture and we would recommend the store to everyone!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMalaga
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

The reviewer stated that an incentive was offered for this review

Bobbie

BobbiePerth, WA

Great service

published

Very happy with my sofa purchase service was great staff were very helpful with product advice ,making selection easy from start to delivery. Overall a pleasant experience. Would return again

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMalaga
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

Hi Bobbie,
We are so glad to hear that you found the advice given in store helped you to select a sofa that your happy with. We look forward to seeing you again instore.
Kind Regards, Toni and the team at Pine Discount Quality Furniture

The reviewer stated that an incentive was offered for this review

Raza H.

Raza H.Perth, WA

  • 2 reviews

False promise

published
Store LocationMalaga
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

Hi Raza,
We apologise for the misunderstanding regarding the mattress protector. We do hope, however, that the bed and mattress you purchased are still giving well for you.
Kind Regards, Toni and the team at Pine Discount Quality Furniture

The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how Pine Discount Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Jenny B.

Jenny B.Perth, WA

Satisfied Customer

published

I have now filled my entire house with items from Pine Discount Furniture. Our latest item was a couch with a chaise for our theatre. We didn't even shop around, when the time came we went to the Malaga branch and were not disappointed. Great quality furniture at a very affordable price. Staff were friendly and informative. I would definitely recommend this furniture store to anyone!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMalaga
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

The reviewer stated that an incentive was offered for this review

Ang

AngPerth, WA

Comfy quality at half the price

published

Found a sofa that fit the bill with a price that didn't break the bank. Lots of options and the staff (Emma-Joy) were helpful and patient with my many questions.
So happy with our comfy new sofa, the cushions are thick, supportive but still embracing. Plus delivery was really convenient and a good price. $79 for two blokes that bought it in on the following weekend and called me the night before because they were coming early. Great service all-round and really easy. All we had to do was unwrap and screw the feet on (which the delivery fellows offered to do but it was easy to do ourselves). The shop is in a convenient location with easy parking and little traffic to bother with.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMalaga, Pine Discount Furniture
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

Great advice!!

published

Went into the Port Kennedy store and was looking for a bed for my daughter, was approached by Amy and after telling her how small my daughter's room was she talked me into the loft bed and gave me the idea of not using the bottom bed- best decision ever!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

The reviewer stated that an incentive was offered for this review

Best Customer Service!

published

I recently visited the Port Kennedy Pine Discount store and was so pleased with my experience! Both staff members Amy and Adele were incredibly helpful and the store was immaculate

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture
Carina

CarinaPerth, WA

Helpful Staff and Reasonable quality

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMalaga Pine Discount Store
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

Hi Carina,
We are happy to hear that the service you received at our Malaga store has left a good impression upon you. We look forward to assisting you again.
Kind Regards, Toni and the team at Pine Discount Quality Furniture

The reviewer stated that an incentive was offered for this review

Jimmy

JimmyPerth, WA

  • 2 reviews

Happy

published

After doing a lot of shopping around, settled on Pine Discount Furniture Malaga. Great quality furniture at a very surprisingly low price. Staff were lovely and informative. I would definitely recommend this furniture store to anyone!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMalaga
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how Pine Discount Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Sandra W.

Sandra W.Perth, WA

  • 2 reviews

Bed frame plus mattress

published

Store was wide and easy to maneuver through assembling the furniture was easy enough to do love our new bed and mattress
Lila was. Very helpful. ten out of ten

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMalaga
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

The reviewer stated that an incentive was offered for this review

Jigarkumar

JigarkumarWestern Australia

Good and reliable quality

published

We bought leather lounge from malaga store.
Staff are helpful, approachable and polite.well explained information about product and explained how easy to assemble it.very good product . Timely manner delivery.
Strong Recommend.
Thanks guys.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationMalaga
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

The reviewer stated that an incentive was offered for this review

Adam

AdamPerth, WA

Quality furniture and great mattresses

published

I've bought from this store on 3 occasions now. The sales consultant, Lila was excellent. The furniture was was of great quality, either pre-assembled or very easy to assemble with clear instructions. All 3 mattresses have been amazing to sleep on and were extremely well priced.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMalaga
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture
Sara

Sara

  • 3 reviews

Very Happy Customer!!

published
Product Quality
Customer Service
Incentivised ReviewNo
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationKenwick
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture
Belinda C.

Belinda C.Perth, WA

High quality lounge for a great price!

published

Fast, friendly efficient service by Marie and the team. I bought the Nantahala 6 piece modular lounge which is stunning to look at, it has great material so it feels good and it's super comfortable for me. It was on special for a great price too. It wasn't available at the time however new stock was on it's way. Marie called as soon as it was available, I made the payment and it was delivered shortly afterwards. They even called to follow up to make sure I was happy which is unusual in this day and age, great service and a happy customer, thank you!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMalaga
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

The reviewer stated that an incentive was offered for this review

Page 1 of 122

Questions & Answers

Marie

Marieasked

Online store

Hello,
I'm trying to locate a Pine Discount Furniture store in WA but am having difficulty.
Please could you let me know if they have closed down or if they have changed to another name.
Many thanks,
M. Mcbride.

No answers
Ralph M.

Ralph M.asked

Bunbury

Where's the Bunbury store located ???

No answers
Tamii

Tamiiasked

Pine Discount Furniture

Dear Sir I would like to purchase Amelia dressing table.Where should i contact or where can i purchase Amelia dressing table.

1 answer
I.P. Daily
I.P. Daily

See below

Get an answer from our members and Pine Discount Furniture representatives

Details

Compare all 9 Pine Discount Furniture
Pine Discount Furniture Online store
  • Award Winner 2019
  • 2018
  • 2017

Pine Discount Furniture Online store

3.4
(5)
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office and SofasBedroom, Dining, Living, Mattresses, Office and SofasBedroom, Dining, Living, Mattresses, Office and SofasBedroom, Dining, Living, Mattresses, Office and Sofas
Compare all 9 Pine Discount Furniture

Visit official website

Other Furniture Shops


ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.