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Pinnacle Money

Pinnacle Money

 Verified
Pinnacle Money
5.0

51 reviews

Positive vs Negative
100%0%
Average Loan Term27.1 years
Transparency ?
5.0
Customer Service
5.0
Application Process
4.9
51 reviews
5 Issam G.  · Tony made getting the loan so easy, explained every single step , made everything clear. I really recommend Pinnacle Money for anyone.
5 Nihal R.  · Tony is a master in his work, best representative I’ve worked with. He has done our refinance process quick and smooth.
5 Monica  · Tony is very helpful, patient in answering all my questions and prompt in replying email/ text message.
5 Iqbal S.  · Excellent service. Tong and his team are highly skilled particularly in their communication skills.
5 Justin S.  · Excellent service throughout: professional, responsive and helpful. Highly recommend Tony and the team.
5 Mary jean  · Tony was very helpful, kind and approachable. He helped me throughout the process. Highly recommended.

Reviews with attachments

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adamthaggard
adamthaggardQLD
 

I can’t recommend Tony Ng highly enough! As someone new to Australian property investing, I initially found the finance side of things quite daunting—but Tony made the entire process smooth, transparent, and stress-free from start to finish. From our very first conversation, Tony took the time to understand my goals, financial situation, and… Read more

comfort level. His clear communication, patience, and proactive guidance gave me complete confidence every step of the way. What really stood out was his ability to simplify complex concepts and present tailored solutions that perfectly suited my needs.

Tony’s attention to detail, responsiveness, and commitment to securing the best possible outcome truly set him apart. He didn’t just arrange finance—he became a trusted advisor, ensuring I fully understood each decision and felt supported throughout the journey.

Thanks to Tony’s expertise, professionalism, and genuine care, securing finance for my investment property was a seamless experience. I now feel confident and well-prepared for the next steps in building my property portfolio.

If you’re looking for a mortgage broker who genuinely puts your interests first, is highly knowledgeable, and makes the entire process effortless, Tony Ng is the person you want by your side.

⭐️⭐️⭐️⭐️⭐️

In-depth reviews

Alex J.
Alex J.
 

I’ve been working with Pinnacle Money for more than a year and the experience has been consistently excellent. They helped me refinance my home to release equity, purchase an investment property, and structure the related loans. The process was smooth, well-managed, and their solutions have been very competitive compared with what I’ve seen… Read more

elsewhere in the market.

What really sets them apart is how proactive and client-focused they are. They’re always friendly, highly responsive, and genuinely on top of my loan situation. When interest rates dropped, they didn’t wait for the bank — they proactively negotiated on my behalf and successfully reduced my existing rate.

More recently, before I even raised the idea of reviewing my loan structure, they had already completed an internal review and contacted me to recommend restructuring so I could secure a lower rate. That level of initiative shows they truly care about their clients’ financial outcomes.

I would highly recommend Pinnacle Money to anyone with lending or financial needs. They deliver real value and peace of mind.

Jarvin
Jarvin
  Verified

I don’t usually write reviews and I rarely feel compelled to, but I’m more than happy to take the time for Tony Ng. He provided us with exceptional service in sourcing finance for an investment property, and I’m genuinely glad we came across his services. I’ll definitely be coming back to him for any future needs. Just like finding that perfect… Read more ·  1

electrician or plumber you trust for life (I still haven’t found any yet), Tony has become that person for all my mortgage needs. From our first call, he has been amazing. He communicates clearly, establishes rapport quickly, and shows genuine care for my situation and goals. He provides solutions with zero pressure or pushy tactics, and he’s consistently patient, calm, and professional.

Tony’s expertise and accounting background really shines through. He answers every question in a way that gives you confidence and peace of mind. His calculations are clear, simple to follow, and incredibly useful when weighing up options. He even took the time to mentor me, helping me better understand real estate investing as a whole.

Although I’ve had positive experiences with other mortgage brokers in the past, there’s something about Tony’s service that truly stands out. He’s a level above the rest, and I’m more than happy to return to him and recommend him to friends and family.

If all of this sounds like what you’re looking for, give him a try!

Big thanks to you Tony, and to your team. I’ll definitely be speaking with you again.

Fola
Fola2 posts
 

My wife and I recently worked with Pinnacle Money to refinance my home, and the experience was nothing short of outstanding. From the moment I reached out, the team—especially my personal broker, Tony Ng—showed the utmost professionalism, expertise, and genuine concern for my financial goals. Tailored Guidance – Tony took the time to understand… Read more ·  1

my current situation, plans, and risk tolerance. He walked me through every refinance option, breaking down the pros and cons in clear language. The entire refinance—from the initial application to closing was completed in just a couple of weeks, well ahead of my original timeline. Tony kept me updated at every step, promptly answering my questions and handling all the paperwork with meticulous attention to detail. There were no hidden fees or surprises. Even after the refinance was finalized, Tony followed up to ensure everything was settled correctly and offered helpful tips on how to continue optimizing my mortgage and overall financial health.

If you’re looking for a mortgage broker who is knowledgeable, responsive, and truly committed to delivering the best possible outcome, look no further than Pinnacle Money. They turned what could have been a stressful refinance into a smooth, rewarding experience. I highly recommend Pinnacle Money

Recent reviews

Dave and Sam
Dave and Sam
 

We first started working with Tony 1 1/2 years ago and have had an amazing experience with him. He helped us with both our residential and investment properties. Tony is proactive, providing us with a range of solutions, he always works well within timeframes and kept us in check to provide the correct information within the timeframe required. … Read more

We would happily recommend Tony to anyone without hesitation. Hard working, responsive and a genuinely nice person. We look forward to working with him again. Dave and Sam

Hari K.
Hari K.NSW
 

I recently worked with Tony and the team at Pinnacle Money for a complex refinance and property purchase, and the experience was exceptional. Tony doesn't just process paperwork; he acts as a strategic partner. He managed a difficult timeline and navigated banking hurdles with total professionalism. His communication is sharp, and he genuinely… Read more

cares about the long-term wealth goals of his clients. If you want a broker who can handle high-pressure scenarios and deliver the best financial outcome, Tony is the person to go to. Highly recommended for serious investors

Gem C.
Gem C.
 

If I can only give Pinnacle Money 10 stars I would. We are incredibly thankful to Tony, our broker, and his amazing team for turning what felt impossible into a reality. After being rejected by another bank and with very tight time constraints (we met him on a Tuesday and received our unconditional home loan approval the following week), he worked… Read more

at lightning speed to get everything formalised.

His expertise, dedication, and efficiency throughout the entire process truly made all the difference. No doubt, he is an expert in his field. We couldn’t have acquired our first home without him!

Ryan Jamie
Ryan Jamie
 

Tony was excellent from start to settlement. He took time to listen to our needs, answer all our questions, and give valuable advice for how we can optimise our financial situation. He was extremely responsive, helpful, and transparent with the process. Super satisfied with his services, thanks Tony!

Jessa M.
Jessa M.2 posts
 

Best broker I've worked with hands down. Will work out the best loan for you. Has been supportive throughout the process of purchasing my second property. Everything was done so efficiently and seamlessly. Has answered all my queries without fail and with lots of patience. Guided me every step of the way and has gone above and beyond. Thank you Tony and to your team ♥️

Talia Z.
Talia Z.ACT
 

Tony Ng was very kind, patient and knowledgeable about the numbers! He researched our loan which turned out to be a refinance that was even better than hoped for. He answered all our questions and reminded us to fill forms which is great for busy people who need nudging. Highly recommend these services, really fast turnaround.

Stefan
Stefan2 posts
 

I had a great experience refinancing my home loan through Pinnacle Money and my broker Tony. The whole process was smooth, clear, and stress-free from start to finish. He took the time to explain everything properly, answered all my questions, and found a solution that genuinely worked for my situation. Communication was excellent and I always… Read more

felt supported throughout the process. Highly recommend him to anyone looking for a trustworthy and knowledgeable broker.

Jove B.
Jove B.
 

Tony and the team are absolutely incredible and truly go above and beyond to help their clients. They took care of everything from start to finish, making the entire process smooth and stress-free. As a busy person, I really appreciated how they handled all the details — it honestly felt like everything was thoughtfully prepared and clearly… Read more

explained for me every step of the way. They consistently keep you informed and proactively plan ahead, letting you know exactly what’s required well in advance. Their communication is excellent, and they are incredibly efficient and easy to work with. They recently helped me purchase my second investment property, and once again, the experience was seamless. It’s clear that they genuinely look out for your best interests. I highly recommend Tony and the team — I’m very happy with their service. An amazing A team!

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Mostafa O.
Mostafa O.QLD
 

Big thanks to Tony for securing loan approval for my investment property so quickly. His commitment, smart risk management approach, and ability to target the right lender made the process smooth and stress-free. Highly recommend.

Josie
Josie
 

Tony and his team were very helpful during the whole process, even though we had a couple of hiccups in the early stage, Tony managed the situation well and we settled our property on time. Highly recommend!

Alice
Alice2 posts
  Verified

Tony has been extremely helpful in the whole process. My husband and I did Not have to worry about where we were at and just followed his guidance. He always replies to emails and text messages quickly. Has answers to all our questions. Highly recommend !

santo t.
santo t.3 posts
 

We had the pleasure of working with Tony in securing our loan. Tony is great to deal with, very patient to answer any questions at any time and very promptly and happy to repeat anything to make us understand. Would absolutely use them again and would highly recommend them to everyone!

Annie
Annie
 

We have had a great experience working with Tony to secure our home loan. Thanks to his timely and efficient assistance, the process has been very smooth from start to end. He was readily available to answer our numerous questions and was able to quickly find the right solution for us even in a very busy time of the year. We wouldn't hesitate to work with Pinnacle Finance again in the future.

Jp D.
Jp D.2 posts
 

This company is very helpful and supportive through aiding my financial goals. They always reply as quickly as possible to all my queries and they make me feel like they are just more than business partners. I definitely recommend to people who are serious about their money

ELDHO P.
ELDHO P.
 

Tony was really helpful when we decided to buy a new home. He assisted us to reach our goal without any stress or worry. Tony always contacted us with updates and answered our concerns about our new home. I really appreciate Tony for his support and guidance.

Mr D.
Mr D.VIC
 

Pinnacle Money made my refinance experience surprisingly easy. Tony and his team were consistently helpful, organised and genuinely invested in getting me the best result. Every question I had was answered quickly and clearly, and they never left me waiting or wondering what was happening. The whole process felt smooth and well-managed from start… Read more

to finish. I always knew where things were up to, and I felt supported the entire way through. It’s rare to find a team that communicates this well while also delivering great outcomes. I’m really happy with the service I received and would confidently recommend Pinnacle Money to anyone looking to refinance their home loan.

jack b.
jack b.
 

Given Pinnacle the 5 stars for the A1 service provided through the start to finish of settlement and always ready for questions at anytime with the process. Thanks Tony and definitely be recommending you to family and friends.

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Warren M.
Warren M.QLD
 

We enjoyed a very positive experience working with Tony and the team at Pinnacle Money, when buying our investment property and restructuring our home loan. We trusted their opinions and were reassured by their broad knowledge and professionalism throughout.

Maggie
Maggie
 

Pinnacle Money handled my refinance and honestly made the whole process a breeze. They were quick with their replies, super helpful anytime I had a question, and everything was laid out clearly and in a really organised way. It felt smooth from start to finish. I’d happily recommend them to anyone looking to refinance without the stress.

Bradley F.
Bradley F.QLD
  Verified

The Pinnacle Finance team have helped to make our first-time property investment a smooth journey. Tony Ng's experience and knowledge have given us clear insight into the otherwise confusing steps of the process. He has always been happy to explain something we didn't quite understand. Joemil has also worked hard to communicate with us, keeping us… Read more ·  1

updated and obtaining much of the necessary information and paperwork. He even surprised me today by informing of their successful request for a rate review on our investment loans! Totally unexpected, but well appreciated. I would not hesitate to recommend Pinnacle Finance. Thanks guys!

Prince Sherwin Piabol W.
Prince Sherwin Piabol W.
 

We would like to express our sincere gratitude to Tony for his assistance in the purchase of our first investment property. He consistently provided prompt responses and was always approachable whenever we had questions. His professionalism made the entire process smooth and straightforward. We highly recommend his services. Show reply

Stani Louis
Stani LouisNSW2 posts
  Verified

Tony is a very professional person to work with. My case was very difficult, but with his professional expertise, I have achieved my goals with property investment. I will recommend Tony to anyone who wants positive results even when circumstances are challenging. Show reply

Ann
AnnNSW6 posts
 

Tony has been an incredible broker to work with. He’s always patient, takes the time to explain things clearly, and genuinely cares about helping his clients make the right decisions. I really appreciate how available and attentive he is — he goes above and beyond to offer great advice and support throughout the entire process. Highly recommend Tony if you’re looking for someone knowledgeable, professional, and easy to work with! Show reply

Alan K.
Alan K.
 

Tony and his team at Pinnacle Money have been extremely helpful throughout the process and have always responded to our inquiries promptly and accurately. We would 100% recommend working with them for any mortgage/ refinancing service. Show reply

Andres Felipe Z.
Andres Felipe Z.
 

My experiencie with Pinnacle Money and Tony was excellent. I needed to review my current loans and open the option of using part of my equity for other investments. Tony was part of every step to help us achieve an optimal outcome. Highly recommended. They put the energy and effort always have a client focus mentality. Show reply

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