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PJ Group
4.3 from 100 reviews · View Statistics
See the Best Home Renovators in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.3
100 reviews
  • Customer Service
    3.3 (9)
  • Timeliness
    3.5 (8)
  • Job Satisfaction
    3.5 (8)
  • Rates and Fees
    3.7 (7)
  • Product Quality
    3.9 (7)
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Jenny59
Jenny59South East Queensland, QLD
  • 2 reviews
  • 2 likes

Bad Experience

published
Customer Service
Timeliness
Gerard Buckley
Gerard BuckleySouth East Queensland, QLD
  • 2 reviews

Our house looks great.

published

We had new gutters installed, the fascia was painted to match the gutter colour and the soffit was cleaned and painted to finish off the work. It was great that PJ Group could do all the work. The staff and trades people were professional and great to deal with. PJ Group removed the old gutters and ensured the yard was cleared of any discard from the job.

Customer Service
Timeliness
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Review collected in partnership with PJ Group

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0.0
(1,234)
Robh2010
Robh2010Sydney, NSW
  • 5 reviews
  • 1 like

Easy work only

published

Requested a quote for replacement of roof for half of house. Working same street for week and promissed to quote that week. Never heard from him again. Suspect skylights made job too difficult.

Customer Service
Timeliness
Incentivised Review No
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What a mistake!!

published

Paid this company to fix leaking roof and paint he used wrong colour He also neglected to fix the broken tiles or put breather holes in. Now have mouldy ceiling

Customer Service
Job Satisfaction
Incentivised Review No
Della B.
Della B.South East Queensland, QLD

Job well done

published

I heard the advertising of PJ Group on 2GB/4BC so decided to get a quote - Peter was very professional and punctual in giving me a quote and the job got done the next week - tradesman Cameron did an excellent job, very polite, efficient and well mannered person. I have a large house plus a garage and the roofs now look mickey mouse - job well done, am so so pleased - oh and when you ring the company, you actually get a person on the line instead of press 1, press 2 or press 3 for such and such or your phone call is very important to us . Excellent customer service from all members of PJ Group including the boss

Customer Service
Timeliness
John
JohnSouth East Queensland, QLD

Highly recommended

published

Excellent job done on our roof and down pipes by the PJ Group. Very professional tradesmen and the finished job looks amazing. All the gutters done as well including gutter guard. Highly recommended.

Customer Service
Timeliness
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Noel M.
Noel M.Darwin, NT

Job well done! Well, actually it was outstanding!

published
Customer Service
Timeliness
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Review collected in partnership with PJ Group

customer service

published
Customer Service
Timeliness
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with PJ Group

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0.0
(1,234)
Spring
SpringSouth East Queensland, QLD
  • 3 reviews

Disappointing company to deal with - steer clear at all costs

published

Booked these people to repaint our roof, it was a big job and they took forever to schedule.
We finally decided to give them a miss and cancel the but they refused to refund our deposit.
Peter Fraser called me in a most aggressive way threatening legal action even though they held and retained our deposit. I told him to keep the money and tell me face to face if he had a problem. Typical bully boy tactics on the phone.
My experience with them was not nice and I ended up getting a very professional job done for well less than their price including the lost deposit.
Could not recommend their services.

Customer Service
Timeliness
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Exasperated
ExasperatedSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Unprofessional, patronising and sexist

published
Incentivised Review No
Cam U
Cam USouth East Queensland, QLD
  • 2 reviews

Exceptional Customer Service

published

PJ groups staff from Robyn & Peter to their trades (especially John who did our stairs) are professional caring & trustworthy. The finished job was above our expectations. We cannot say enough about John & his meticulous attention to detail and a perfect job. Trades people like this are very hard to find, let alone at a reasonable price.

Incentivised Review No
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Skinns
SkinnsSouth East Queensland, QLD
  • 2 reviews

Roof Restoration and Exterior Painting

published

Excellent work ... The Roofing Team and Exterior Painting Team were extremely professional in their tradecraft. The members of both teams were efficient, helpful and thorough in all aspects of their work.
Would highly recommend them. Our thanks to you all and also to the efficient Office staff who ensure it all progresses in a timely manner.

Incentivised Review No
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Ray M
Ray MSouth East Queensland, QLD
  • 2 reviews

Guteering and Facia Repair plus external painting.

published

Excellent job. Professional and hard working, efficient tradespeople. Came when they advised they would and got in and got the job done. Went above and beyond and couldn't be more helpfully. Highly recommend them.

Incentivised Review No
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Cindy
CindyBellbowrie
  • 3 reviews
  • 1 like

Useless gutters

published

All new gutters installed for $6000 but when it rains they overflow all over the deck and verhanda. It's like there are no gutters! Disappointed. Regret. Emailed to PJ to report problem, no call back.

PJ Group
PJ GroupPJ Group

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0.0
(1,234)

Rude, not wanting to quote, only interested in large projects

published

Made an online enquire and had to ring them twice looking for a quote. They finally phoned back over two weeks later. Then they are too busy to come and quote because the job was too small and they are booked out until next March.

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Questions & Answers

alexC
alexCasked
PJ Group

We had fairly major roof repairs done 10 years ago. I a recent storm we had some water get in. A roof ing contractor has said it is caused by a kink in the lining of a valley such that when we get very heavy rain the water banks up and runs under the tiles. This is the only leak since the roof work 10 years ago. As there was a 10 year warranty on the work that was done the fix, which I am told is fairly minor, should be covered by warranty. I cannot contact PJ Group. Have the closed?

2 answers
Gerard Buckley
Gerard Buckley

Hello they did my gutters last year and i asked for some other wotk to be quoted. They shut down in January, when i called in February to follow up they said Peter was retiring and they weren't taking on any more jobs. So to the best of my knowledge they have closed.

Gerard Buckley
Gerard Buckley

They still appear as registered in ABR but that may be that they still need to lodge activity statements

alexC
alexCasked
PJ Group

Has PJ Group closed and stopped trading?

No answers
John
Johnasked
PJ Group Roof Restoration

I need to speak with Peter quite urgently

1 answer
Gerard Buckley
Gerard Buckley

Hi i was going to have another job done earlier this year, around February, when I called back to follow up the quote, they advised Peter was retiring and were not proceeding with any new work. As far as I know they aren't operating any more.

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