238 reviews
Great experience with Plenti Green Loans. The application process was simple and straightforward, communication was excellent, and approval was quick. A fantastic option for financing solar and battery upgrades. Highly recommended!
Using Plenti Green loan for battery through Government interest free initiative. They were very helpful with answering questions I had plus some changes I wanted to make. Very friendly and helpful over the phone. Filling in the forms was easy.
Reviews with attachments
I recently installed my solar system with a loan through Plenti, and the experience was excellent. The entire process was quick and seamless — the documentation took less than 5 minutes, and approval was fast. Their service was efficient, hassle-free, and professional from start to finish. Highly recommend Plenti for anyone looking for simple and reliable green loan options!
Excellent service – Expedient and hassle free service.Very satisfied in receiving a no interest loan arrangement to enable me to install solar panels and battery. Show reply
Excited to save money through Solar to give more to my family – Happy with the customer service provided and experience and I’m satisfied with my Solar.
Latest follow-ups
Quite user friendly application process and happy with the outcome
Follow-up · All signed up and approved,now waiting for installation.Repayments are interest free and can be taken over a number of years which my calculations work out at around $20 week for a $10,000 loan.I am increasing my battery storage and my current 16 panels and 5.12 kw generate about $1-50 day in summer which will be half of the payment. I believe… Read more
Take plenty of money and NO SERVICE – Did a good job installing new battery, but that was all we received. NO CUSTOMER SERVICE. NO APP TO MONITOR SOLAR. When asked just got throw away comment "we will send it to you." Would not recommend this company to anyone based on this.
Follow-up · Still no customer service still dont know how to use the app .Not told we would lose our back up power during a black out . Sorry we brought the larger battery as has made no difference to our electricity bills compared to the smaller battery
Positive reviews
I got a Plenti green loan and could not be happier with the service I received. I got a great loan and plenty of time to repay it. The forms to apply were easy to fill out and received a response very quickly. Thanks Plenti for a great experience.
Process was straightforward enough but questions about fees were not answered fully enough until late in the process. Auto feedback re unsuitable document provision was imprecise and required two phone calls to resolve. Language surrounding user sign-off gave the impression of commitment by user ahead of all facts being known. Costs were in my… Read more · 2
time, investigation and some frustration. I feel the process could be improved. The rate is Govt controlled to be zero interest with minimal if any additional costs so very happy with the rate.
Outstanding service provided by Plenti. They were extremely responsive and efficient. Our solar installing company contacted Plenti in the mornning; Plenti contacted me prior to the solar company confirming they had contacted Plenti and the next morning, our application was approved. We were very impressed.
Negative reviews
Had to go through the process twice to accept the loan because they decided they didn't get the right information after the first acceptance and signature. Don't seem to be very well organised.
Horrendous application process. Plenti administers the WA Govt No Interest Solar Loan available to West Australians. Plenti is atrocious in the way they do their business. They don't tell you before you apply what their Target Market is. Even if you reach out to them before. Maybe they don't like doing business with people over the age of 60. Or… Read more
Self employed borrowers with one or more credit cards. Or maybe they feel you have sufficient cash to fund it yourself. Or any other reason. It doesn't matter. They won't tell you. Even if you ask them before or after application - they won't tell you anything. Plenti's business model is to only collect some online financial information from you, where they don't make valid attempts to assist you and instead just decline your application.
Don't use them. AVOID PLENTI Go to lenders that actually care about you. Because Plenti doesn't. The only thing they will do is impair ie reduce your credit score - maybe by a 100 points. What's the experience like? The best example I can use is, you're thinking of buying a car and use a service provider to review and inspect it prior to buying. And the outcome is that they don't lift the bonnet to make proper checks, they send you a totally generic email with your first name in it as the only personalised item in the report. What does it mean? Nothing. What if you call them to ask for what you should do? The lovely staff members will tell you nothing. Why? it's not them or you, Plenti just have a business code of conduct - where the staff can't or aren't allowed to say anything. That makes their business practice unconscionable - because they will happily let you think that they care and take your information, but they don't, they rather impair your credit score.
Hi Hilko, We’re really sorry to hear about your… Read more (+3 replies)
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The loan approval process was delayed, confusing and inefficient. An initial email with details as to who you are and how to contact would have been helpful. Instead I received an email months after I applied asking for documents. In these days of scams was confusing.
Recent reviews
I was served by an Australian based person who knew exactly what I needed and with their help, my loan application was then processed and conditionally approved within a few hours.
The team was very easy to deal with! The first time I called, the lady took some notes and the second time, I spoke to another person and she had access to the notes straight away.
Organised and professional throughout whole process. Thrilled with installers work in fitting battery set up; exceeded my expectation. Would highly recommend. Thank you 5 *. Awesome!!
It has been a pleasure to apply/access the battery loan from PLENTI. The process was straightforward, efficient and precise with all relevant documentation and safeguards provided. As a retired IT professional who used to be in charge of quite major projects successfully developed and implemented in Perth, I was impressed by how user friendly and… Read more
faultless the process was. Well done and it gives me a good feeling of the professionalism of your company. Should I need a loan in the future I will have no hesitation in contacting your firm first. Many thanks again. Very best regards TR
Quick approval, prompt replies and a friendly, courteous ,helpful staff.
Fast efficient - needs human interaction too if problems occur with application
Process for getting the interest free loan for my new household battery system was simple, straightforward and trouble free. Thank you
Excellent and easy to apply and get approval. I appreciate this workflow.
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Very quick response, easy to apply. Can't fault the service. Thank you.
It was very easy to navigate the portal and get the loan to pre approval
We are very proud of our service from your company very professional and job well done thanks from the Summerfield family
Very easy to follow, exceptional value low doc loan facility. Every question I asked was well received and answered professionally.
Straight forward, simple application process. Customer service excellent with friendly and responsive staff.
good fast service all done in a couple of days
Great service, thanks! We look forward to saving heaps with our new solar battery system.
I am very pleased with the efficiency of your service.
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Hi Greg, Thank you for your feedback regarding your… Read more (+2 replies)