We were lucky to have Alisa at the Jindalee showroom assisting us! Excellent knowledge of her product, helpful but not pushy. She showed us a variety of chaise lounge options to suit our preferences, and the showroom itself was well layed out. The wait time for delivery is slightly longer at 10-12 weeks, however during the pandemic this is not unreasonable.
Very satisfied with the range & quality of product. Alisa was very helpful and provided us multiple written proposals without any hesitation. Guided us to the right option but didn't push to sell the product.
Fabulous service by Tracey at the Jindalee Store.
Thank you to Tracey at Jindalee for spending lots of time with me going through all the different options in the Snuggle Chair and Recliner range. Can’t wait for my Snuggle chairs!
purchase of our sofas from julie at jindalee
Walking into the store we were approached by a smiling Julie who made us very welcome.We selected 2 sofas but needed time to think it over.Next day we returned and was met by a smiling Alisa who finalized our purchase so i can highly recommend Julie and Alisa to anyone looking to buy a sofa.
Excellent customer service
Have ordered a Studio modular, would like to say how fantastic the staff are. Special thanks to Julie who helped me to find a product to suit my needs. She was patient, supportive and very knowledgeable, much appreciated thank you
- QLD, Jindalee
- Verified customer
Outstanding service during COVID - love our new lounge
We purchased our lounge in Jan 2020, then COVID hit. Julie and Alisa from Jindalee were truly amazing during this time. They calmed our concerns and Plush sales kept in touch via email about where our lounge was and when it would arrive. Lounge was delivered yesterday by Aaron & Siah - very polite, they were careful and friendly. Couldn't fault the outstanding service we received. You're all a credit to the Plush company - thank you very much.
Excellent Service and Quality
A well laid out and easy to navigate store with a wide range of products. We chose the Leroy Fixed Sofa 3 Seater and 2 Leroy Recliners. Our "guide" was Julie at the Jindalee showroom and her warm, friendly and professional service was second to none. We definitely will be recommending this store to our family and friends.
The reviewer stated that an incentive was offered for this review
Exceptionally good service.
I had been looking for a new sofa for more than 5 years and I had very particular requirements.
I wandered in to the Jindalee 'Plush' store fully expecting to be disappointed yet again.
To my delight I found just the very thing! Not only were the style and quality right but the price was too.
Also the professional yet friendly approach of Alisa and Ryan who were on duty that day thoroughly impressed me. It was indeed a pleasure to deal with them on the day and later with Alisa by phone and email. Well done 'Plush' Jindalee.
Thanks to Ryan for his infectious pride in the products in store and for helping us choose the right sofas for our space. Great customer service. We will be back.
Thanks to Julie for helping with additional questions about products in store and for helping us choose the right accessories to the sofas we had selected for our space. Great customer service.
Excellent customer service
From the moment we walked in to the Jindalee Plush on a very busy day we were given the attention that started firstly with a warm acknowledgement & greeting that we were in store. Once we had a little look around Julie approached us & listened to our brief of what we were looking for. She was very knowledgeable about the products & told us which models would best suit out needs. Also very clear information about fabrics & care of the products. We went home with fabric samples to match with new carpets. Still undecided I returned the nect day ...with a carpet sample to place in products with the fabrics it favoured. Julie was always helpful, guiding & unbiased over whether to choose the greater/lesser value fabrics. Overall excellent experience as good customer service is a rarity these days. Can't wait for the arrival of our sofa pair.
The service I received from Julie today was outstanding.
Julie was so helpful and a pleasure to deal with. Buying a new couch has never been easier. Her knowledge and advice made my decision easy.
Very very helpful. Thanks Julie!
Julie is a star
My wife and I were very impressed with the knowledge and general demeanour of Julie (store manager). Having experienced our fair share of pushy sales people during our search for a sofa, it was a refreshing change to encounter July who was knowledgable, helpful and not pushy - a balance not many sales people are able to achieve. With her help we made our choice and had payment, delivery and assembly all arranged within around 30 minutes.
Very helpful service
Purchased a new leather sofa and a beautiful fabric snuggle yesterday from the very helpful sales manager Ryan at the Jindalee store. Ryan's knowledge of the products on offer was second to none and his time and patience was really appreciated. Would certainly buy from Ryan again.
So happy I went to Plush Jindalee
From the moment we walked in the door Julia (Jindalee Store) was friendly and straight away was happy to steer us in the right direction. Myself and my husband were looking to purchase a leather suite and our son and wife were looking for a fabric lounge. Everyone was happy and purchased exactly what we looking for. This was due to Julie's product knowledge and professional advice. Thanks again and can't wait to be seating on our new lounge suites.
We have have enjoyed the expertise ,knowledge and outstanding service we have received from Julie, Alisa and Ryan the team from Jindalee store. They were always prepared to spend time to ensure that are needs and product choice has been met. Nothing is too much trouble for them. We highly recommend the team at Jindalee
Thanks Guys Anna & Dave
Amazing service from Ryan!
Amazing staff that jumped in to help me with my two young children.
Thank you for that Julie!
And Ryan had great product knowledge and was an incredible help. Thrilled!
At last the perfect sofa for us
A big shout out to Alisa at Jindalee. We have been looking for the perfect sofa for so long. Finally found it at Plush. Alisa put us at ease with her professionalism and product knowledge. Thankyou Alisa.
Thanks to Alisa at Jindalee and Julene at Logan who were most helpful with the purchase of my new lounge. Both ladies were extremely friendly and professional they explained the process well and the details around the making and timeframes of receiving the lounge.
Finally have chosen our lounge! Thanks to Plush
Ryan was excellent in all areas as we decided on our new lounge. He had great knowledge of the products on offer, was able to offer sensible advice about whether a particular lounge really met our needs, which helped us in the end buy the perfect lounge for our house. Great service, a large range to choose from and great quality. Thank you Ryan and Plush.
Amazing Service !!
Julie from Plush Jindalee Homebase was so helpful & friendly & guided me through the construction & materials used in the couch I selected . She also provided me with all the information about the great warranties & packages offered from Plush . I was so happy & am very excited & can hardly wait for my couch to arrive
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