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Plush Furniture QLD, Jindalee

Plush Furniture QLD, Jindalee

4.7 from 163 reviews

Reviews

Review distribution

5 star
145
4 star
7
3 star
3
2 star
1
1 star
7

Dave

DaveSouth West, QLD

Outstanding service

published

We have have enjoyed the expertise ,knowledge and outstanding service we have received from Julie, Alisa and Ryan the team from Jindalee store. They were always prepared to spend time to ensure that are needs and product choice has been met. Nothing is too much trouble for them. We highly recommend the team at Jindalee
Thanks Guys Anna & Dave

Customer Service
Store LocationJindalee

Amazing service from Ryan!

published

Amazing staff that jumped in to help me with my two young children.
Thank you for that Julie!
And Ryan had great product knowledge and was an incredible help. Thrilled!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Domenique, we are so pleased to read of the service you received from Ryan at our Plush Jindalee Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

At last the perfect sofa for us

published

A big shout out to Alisa at Jindalee. We have been looking for the perfect sofa for so long. Finally found it at Plush. Alisa put us at ease with her professionalism and product knowledge. Thankyou Alisa.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Jude

JudeSouth East Queensland, QLD

Great help

published

Thanks to Alisa at Jindalee and Julene at Logan who were most helpful with the purchase of my new lounge. Both ladies were extremely friendly and professional they explained the process well and the details around the making and timeframes of receiving the lounge.

Customer Service
Warranty Claim MadeNo
Store LocationLogan to view the lounge and Jindalee yo purchase
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Kezz

KezzSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Finally have chosen our lounge! Thanks to Plush

published

Ryan was excellent in all areas as we decided on our new lounge. He had great knowledge of the products on offer, was able to offer sensible advice about whether a particular lounge really met our needs, which helped us in the end buy the perfect lounge for our house. Great service, a large range to choose from and great quality. Thank you Ryan and Plush.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Karen

KarenSouth East Queensland, QLD

Amazing Service !!

published

Julie from Plush Jindalee Homebase was so helpful & friendly & guided me through the construction & materials used in the couch I selected . She also provided me with all the information about the great warranties & packages offered from Plush . I was so happy & am very excited & can hardly wait for my couch to arrive

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee Homebase
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Paul King

Paul KingSouth East Queensland, QLD

  • Verified customer

Thank you! Thank you! Thank you!

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Jindalee Store
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Nellie

NellieSouth East Queensland, QLD

So happy!!

published

Julie made the selection of our lounge simple and very hassle free. She understood my requirements and we now have the perfect lounge. Her knowledge of the product was extensive.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee, Qld
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Nellie, thank you for sharing on your experience with our Jindalee Showroom. We are so pleased to hear Julie was able to assist you throughout the process and look forward to passing on your kind words.
Warm regards,
Plush Think Sofas

Karl

KarlSouth East Queensland, QLD

Great service

published
Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Nima

NimaSouth East Queensland, QLD

  • 2 reviews
  • 2 likes
  • Verified customer

Very poor customer service

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationPlush Jindalee Home Maker
See all answers
11 comments
Plush Furniture
Plush Sofas A.Plush Furniture
Nima
Nima
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Nima, we are deeply sorry for this complication. Your comment has been passed on and somebody will be in contact urgently.
Warm regards,
Plush Think Sofas


JAC

JACSouth East Queensland, QLD

  • 2 reviews
  • 4 likes

Buyer beware ! Good sales staff but absolutely appalling after sales service

published
Product Quality
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationJindalee
See all answers
4 comments
Plush Furniture
Plush Sofas A.Plush Furniture
JAC
JAC
JAC
JAC

Another week has gone by , now 10th May - still no follow up from Plush . The issue with the recliner was first raised on anout 22nd March , now over 6 weeks have gone by and the issue remains unresolved . We would really appreciate a call .


Rusty

RustySouth East Queensland, QLD

  • 2 reviews

Perfect

published

We found exactly what we were looking for on our first visit to the store. Easy to move around in store and all furniture was well displayed.
Our lounge suite is perfect and well made.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Rusty, Thank you for taking the time to share such wonderful feedback on your experience at our Plush Jindalee Showroom. We are sure the Plush Jindalee team will be pleased reading your kind words.
Warm regards,
Plush Think Sofas


Anna M

Anna MSouth East Queensland, QLD

Great customer service!

published

Julie H was an awesome help - giving me the advice and facts I needed but not pushing sales down my throat. The follow up service from Lisa was also professional, helpful and everything you would want when purchasing a signature piece of furniture. Very impressed!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee QLD
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Anna M,
Thank you for taking the time to share on the service you received both in Showroom and Online. We are sure Julie and Lisa will both be pleased reading your wonderful review.
Warm regards,
Plush Think Sofas


Received excellent service from Sidney P , great product knowledge , well mannered and positive attitude

published

It was very easy to navigate the store, Jared in customer service was excellent in his prompt service and his courteous and helpful manner, sofa is being custom made for us and will be delivered to us very soon, thank you Plush!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee , QLD
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Bryan, thank you for your review! It is great to hear that our team were more than happy to assist through your sofa selection process. Great to hear that you will be enjoying your beautiful new sofa soon enough.
Warm regards,
Plush Think Sofas

Love our new lounge. It's perfect.

published

Liked the phone calls to inform delivery times and dates. Thought it wonderful that we could move the furniture around in store so we could get a feel for the combination. Just wonderful.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Des, thank you for sharing your wonderful experience with us. We are delighted hearing that you enjoyed your visit to one of our many Showrooms and we hope you enjoy your beautiful new sofa.
Warm regards,
Plush Think Sofas

Dazza

DazzaBrisbane

So nice to deal with friendly and helpful people..

published

We dealt with Sandra who was extremely helpful. The price was not the cheapest tht we could obtain but we felt so comfortable dealing with Sandra the diference in price was not a factor in our final decision.
So nice to deal with friendly and helpful people..

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

A new begging

published

The store was so open and easy to walk around plenty of great lounges to see and styles . The quality of lounges to see and the different fabrics and colours we would definitely refer friends and family to visit when in the market for new furniture. The service we received from Alisa at the Jindalee Plush store was awesome Lisa couldn’t of done any more for us nothing was a problem . And also the after service I had with Huan when she contacted me and went through details of the lounge and delivery details , just a nice company with very good service . Good to see a company doing it right in all areas .

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Sales person/store manager was excellent

published

The store manager struck an excellent balance between letting us browse on our own and providing all of the help and information we needed.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Valentina, thank you for sharing such great feedback on your Plush experience. We are so pleased to hear of your satisfaction with our service and look forward to your next visit.
Warm regards,
Plush Think Sofas


Erin

ErinSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Amazing service and fantastic quality

published

We had a great experience purchasing our new lounge from the Jindalee store. We were initially helped by a salesman (I cannot remember his name sorry!) and finalised our purchase with Julie - both were amazing. Great service, very knowledgeable and super helpful. I really loved how customisable every product is - both in configuration and fabric choices. Having a made-to-order lounge feels very special. The price was fantastic, and the quality is outstanding. We received our lounge within 8 weeks. The delivery service was excellent - shout out to the delivery guys, you’re awesome! Cannot recommend Plush highly enough - excellent products and even better service. Will certainly purchase from them again.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

  • Verified customer

Fourth Instore Purchase from Julie at Jindalee

published
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedSofas
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