??!
1 photo
Plush Furniture QLD, Jindalee

Plush Furniture QLD, Jindalee

4.7 from 171 reviews

Reviews

(153)
(7)
(3)
(1)
(7)
  • Product Quality
    4.4 (15)
  • Return Claim MadeYes (1) · No (16)
  • Warranty Claim MadeYes (3) · No (15)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    4.8 (19)


Shabs

ShabsSouth East Queensland, QLD

Excellent Service and Quality

published

A well laid out and easy to navigate store with a wide range of products. We chose the Leroy Fixed Sofa 3 Seater and 2 Leroy Recliners. Our "guide" was Julie at the Jindalee showroom and her warm, friendly and professional service was second to none. We definitely will be recommending this store to our family and friends.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Jindalee
See all answers
2 comments
Shabs
Shabs

There was no incentive offered for this review!!

Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review


Suzi

Suzi

  • 3 reviews

Exceptionally good service.

published

I had been looking for a new sofa for more than 5 years and I had very particular requirements.
I wandered in to the Jindalee 'Plush' store fully expecting to be disappointed yet again.
To my delight I found just the very thing! Not only were the style and quality right but the price was too.
Also the professional yet friendly approach of Alisa and Ryan who were on duty that day thoroughly impressed me. It was indeed a pleasure to deal with them on the day and later with Alisa by phone and email. Well done 'Plush' Jindalee.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJindalee QLD
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

thanks Ryan

published

Thanks to Ryan for his infectious pride in the products in store and for helping us choose the right sofas for our space. Great customer service. We will be back.

Helpful

Thanks to Julie for helping with additional questions about products in store and for helping us choose the right accessories to the sofas we had selected for our space. Great customer service.

Customer Service
Store LocationJindalee Qld
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Jodi Audoss

Jodi AudossSouth East Queensland, QLD

Excellent customer service

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The service I received from Julie today was outstanding.

published

Julie was so helpful and a pleasure to deal with. Buying a new couch has never been easier. Her knowledge and advice made my decision easy.
Very very helpful. Thanks Julie!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Brandon, Thank you for sharing such great feedback on your Plush experience. We are so pleased to hear of the service you received from Julie and will be sure to pass on your kind words.
Warm regards,
Plush Think Sofas


Julie is a star

published

My wife and I were very impressed with the knowledge and general demeanour of Julie (store manager). Having experienced our fair share of pushy sales people during our search for a sofa, it was a refreshing change to encounter July who was knowledgable, helpful and not pushy - a balance not many sales people are able to achieve. With her help we made our choice and had payment, delivery and assembly all arranged within around 30 minutes.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Very helpful service

published

Purchased a new leather sofa and a beautiful fabric snuggle yesterday from the very helpful sales manager Ryan at the Jindalee store. Ryan's knowledge of the products on offer was second to none and his time and patience was really appreciated. Would certainly buy from Ryan again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Gary, What a pleasure to hear of Ryan's invaluable assistance throughout your sofa selection process. We are glad to hear the team was more than happy finding a sofa to meet all your needs. Enjoy!
Warm regards,
Plush Think Sofas


Dave T

Dave TSouth East Queensland, QLD

So happy I went to Plush Jindalee

published

From the moment we walked in the door Julia (Jindalee Store) was friendly and straight away was happy to steer us in the right direction. Myself and my husband were looking to purchase a leather suite and our son and wife were looking for a fabric lounge. Everyone was happy and purchased exactly what we looking for. This was due to Julie's product knowledge and professional advice. Thanks again and can't wait to be seating on our new lounge suites.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Dave

DaveSouth West, QLD

  • 2 reviews

Outstanding service

published

We have have enjoyed the expertise ,knowledge and outstanding service we have received from Julie, Alisa and Ryan the team from Jindalee store. They were always prepared to spend time to ensure that are needs and product choice has been met. Nothing is too much trouble for them. We highly recommend the team at Jindalee
Thanks Guys Anna & Dave

Customer Service
Store LocationJindalee
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Amazing service from Ryan!

published

Amazing staff that jumped in to help me with my two young children.
Thank you for that Julie!
And Ryan had great product knowledge and was an incredible help. Thrilled!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Domenique, we are so pleased to read of the service you received from Ryan at our Plush Jindalee Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


At last the perfect sofa for us

published

A big shout out to Alisa at Jindalee. We have been looking for the perfect sofa for so long. Finally found it at Plush. Alisa put us at ease with her professionalism and product knowledge. Thankyou Alisa.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Jude

JudeSouth East Queensland, QLD

Great help

published

Thanks to Alisa at Jindalee and Julene at Logan who were most helpful with the purchase of my new lounge. Both ladies were extremely friendly and professional they explained the process well and the details around the making and timeframes of receiving the lounge.

Customer Service
Warranty Claim MadeNo
Store LocationLogan to view the lounge and Jindalee yo purchase
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Kezz

KezzSouth East Queensland, QLD

  • 3 reviews

Finally have chosen our lounge! Thanks to Plush

published

Ryan was excellent in all areas as we decided on our new lounge. He had great knowledge of the products on offer, was able to offer sensible advice about whether a particular lounge really met our needs, which helped us in the end buy the perfect lounge for our house. Great service, a large range to choose from and great quality. Thank you Ryan and Plush.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Karen

KarenSouth East Queensland, QLD

  • 3 reviews

Amazing Service !!

published

Julie from Plush Jindalee Homebase was so helpful & friendly & guided me through the construction & materials used in the couch I selected . She also provided me with all the information about the great warranties & packages offered from Plush . I was so happy & am very excited & can hardly wait for my couch to arrive

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee Homebase
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Paul King

Paul KingSouth East Queensland, QLD

  • Verified customer

Thank you! Thank you! Thank you!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Jindalee Store
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Nellie

NellieSouth East Queensland, QLD

So happy!!

published

Julie made the selection of our lounge simple and very hassle free. She understood my requirements and we now have the perfect lounge. Her knowledge of the product was extensive.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee, Qld
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Nellie, thank you for sharing on your experience with our Jindalee Showroom. We are so pleased to hear Julie was able to assist you throughout the process and look forward to passing on your kind words.
Warm regards,
Plush Think Sofas


Karl

KarlSouth East Queensland, QLD

Great service

published
Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Nima

NimaSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Very poor customer service

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationPlush Jindalee Home Maker
See all answers
11 comments
Plush Furniture
Plush Sofas A.Plush Furniture
Nima
Nima
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Nima, we are deeply sorry for this complication. Your comment has been passed on and somebody will be in contact urgently.
Warm regards,
Plush Think Sofas


JAC

JACSouth East Queensland, QLD

  • 2 reviews
  • 4 likes

Buyer beware ! Good sales staff but absolutely appalling after sales service

published
Product Quality
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationJindalee
See all answers
4 comments
Plush Furniture
Plush Sofas A.Plush Furniture
JAC
JAC
JAC
JAC

Another week has gone by , now 10th May - still no follow up from Plush . The issue with the recliner was first raised on anout 22nd March , now over 6 weeks have gone by and the issue remains unresolved . We would really appreciate a call .


Rusty

RustySouth East Queensland, QLD

  • 2 reviews

Perfect

published

We found exactly what we were looking for on our first visit to the store. Easy to move around in store and all furniture was well displayed.
Our lounge suite is perfect and well made.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Rusty, Thank you for taking the time to share such wonderful feedback on your experience at our Plush Jindalee Showroom. We are sure the Plush Jindalee team will be pleased reading your kind words.
Warm regards,
Plush Think Sofas


Page 1 of 9

See all Plush Furniture reviews

Questions & Answers

Sorry, there are no questions about Plush Furniture QLD, Jindalee but you can read 141 questions about Plush Furniture.


Get an answer from our members and Plush Furniture representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.