Thanks Karen for helping my parents with their sofa purchase. Perfect size and colour for their room. Easy to find someone to help us and the store is laid out and easy to navigate.
Linette rob Meda
beautiful shop Awesome sales
Danielle, was extremely helpful very efficient & helped us with our lounge suit . we were very happy with our experience at plush . diffidently would visit plush again if we needed too . makes it extremely easy when the staff are very helpful & love there job . Danielle went threw everything we needed to know about caring for our leather lounges with excellent tips on how to look after them . we were very impressed with her well done Danielle . she obviously loves her job .
Excellent service & great product
Shepparton Plush store is light, open and the furniture is very well displayed
Plush had great variety and the exact lounge suite we wanted
Love the modular/unit type of lounge suite, it is very comfortable without being too soft & fits our room beautifully
Yes I assembled the lounge suite and it was simple
The staff, Karen & Danielle were extremely friendly, very helpful and had the patience of angels due to time consumed making a decision from all the choices. To the Shepparton Plush staff, a huge thank you.
I'm looking forward to receiving my new sofas
My initial contact was with Danielle on the phone. She was a pleasure to deal with and emailed me some quotes with specifications. I called into the Shepparton store a few days later where I met Danielle again to assist me with my selection of styles and coverings. Her product knowledge was excellent and very helpful with my selection. I am now looking forward to delivery of my sofas
Chloe gave great service and both staff members we dealt with couldn't have been friendlier or more helpful. I did not feel pressured but got all the information I needed. Thankyou to Chloe and also to Dannielle.
I just recently purchased a beautiful goat hair ottoman and pillows from the Shepparton showroom!
The service was outstanding and as they where clearance pieces I got a great deal! 10/10 would recommend
I was treated like a real person the sales rep was friendly and explained everything in a way that I didn't have to ask any questions I wouldn't hesitate to purchase from the shepparton store in the future.
Paul H. Bendigo
Thanks to Danielle and Karen for providing excellent customer service whether via in-store, phone or e-mail in relation to our purchase of a 'Softy' sofa. Danielle was particularly helpful in store and demonstrated great product knowledge, service and advice. Delivery was on time, assembled efficiently and all packaging material was removed. All in all, a very good experience. Well worth the drive from Bendigo.
Very helpful service .Danielle was very professional and a great help for us to decide what best suited our needs.
Daniell was great. We spent an hour wit her and Were very pleased with our purchase.
Only drawback was the waiting time on delivery. Understandable that it was being made in China and then shipped here.
Excellent customer service
Danielle offered excellent customer service, she was knowledgeable about her products. We did not feel pressured to buy something that didn't suit. Can't wait till we get our new couch
Thanks Karen for your help in purchasing our new sofa. Can't wait for our sofa to arrive. Knowledge about the sofas was what helped us pick the Park Avenue. Thank you, will do another review when we receive our sofa.
Danielle was an amazing help to our family whilst deciding on our two lounge suites. She was friendly, patient and informative! A true pleasure to do business with. Thank you.
I can't thank / recommend Danielle at the Shepparton store enough, we were in a situation where we did not know our measurements of our room for a new couch we wanted to purchase, she made this stressful situation such a breeze and helps us decide without overthinking and making it more complicated, Danielle was a breeze to deal with and gave 5. Star service, we brought our dream lounge and are so excited to get it, thanks Danielle
Excellent service and huge product range
I was overwhelmed when I first walked into the Plush store but Danielle greeted us straight away and made the experience an enjoyable one. She asked us what we were looking for, showed us all our options and stayed with us answering all our questions until we made our decision. She knew the product range well and helped with every detail. Would definitely shop there again.
Fantastic service! The lady serving us on the two occasions we went in had great product knowledge and was great in assisting us in choosing our new lounge and chair. Would highly recommend!!
Excellent customer service
Thanks Chloe. You were very knowledgable, gave me heaps of ideas and options and couldn’t have been more helpful - without being at all pushy. Great follow up with phone call and emails too. The store is really well laid out and I felt comfortable trying out lots of different couches.
We just went into the store when we happened to see it, the staffs are very friendly and helpful. When we came back the next day after some research, the staff gave us lots of help on guiding with the good size/material/quality of the sofa. And they are really good with our 20 months super energetic son. The sofa quality is better than lots of other furniture shop and the price (with the end of year sale) is even cheaper! Great experience and professional staffs!
Having been very happy with the comfort and durability of the Plush couch that we bought some 10 years ago, we again returned to the Shepparton store for our recent furniture shopping.
Danielle was extremely helpfull providing suggestions of available options including styles and combinations of modular components to best fit our specific size and shaped area that we were looking to furnish.
Tara P from Shepparton was fantastic to deal with. I went into the store 4 times and was always welcomed with a smile. Tara was happy to help me design the modular and offer suggestions on what would suit my home. We made changes each time until I had the structure just right. I can't wait to see the finished product. Thanks, Tara
Amazing customer service and quality product
It has taken me a couple of months to decide on a lounge suite and Danielle from the Shepparton store couldn't have been more helpful every time I came into the store, answering all my questions and providing me with different options and quotes. Very happy with my new lounge!
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