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Plush Furniture VIC, Shepparton

Plush Furniture VIC, Shepparton

5.0 from 123 reviews

cameo

Thanks Karen for helping my parents with their sofa purchase. Perfect size and colour for their room. Easy to find someone to help us and the store is laid out and easy to navigate.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationShepparton
1 comment
Hi Adele, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Karen from our Shepparton Showroom was more than happy assisting your parents with their perfect fit. Looking forward to your next visit! Warm regards, Plush Think Sofas

beautiful shop Awesome sales

Danielle, was extremely helpful very efficient & helped us with our lounge suit . we were very happy with our experience at plush . diffidently would visit plush again if we needed too . makes it extremely easy when the staff are very helpful & love there job . Danielle went threw everything we needed to know about caring for our leather lounges with excellent tips on how to look after them . we were very impressed with her well done Danielle . she obviously loves her job .

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationshepparton vic
1 comment
Hi Linette, we want to thank you for taking the time to share such wonderful feedback on the service you received from Danielle upon your visit to Plush. It is a pleasure hearing of her outstanding service and that you are looking forward to returning. We look forward to your next visit and hope you enjoy your beautiful new sofa. Warm regards, Plush Think Sofas

Excellent service & great product

Shepparton Plush store is light, open and the furniture is very well displayed
Plush had great variety and the exact lounge suite we wanted
Love the modular/unit type of lounge suite, it is very comfortable without being too soft & fits our room beautifully
Yes I assembled the lounge suite and it was simple
The staff, Karen & Danielle were extremely friendly, very helpful and had the patience of angels due to time consumed making a decision from all the choices. To the Shepparton Plush staff, a huge thank you.
Noelene Caverzan

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationShepparton
1 comment
Hi Noelene, we are so pleased to hear of your recent visit to our Plush Shepparton Showroom. We appreciate you taking the time to share your feedback on our showrooms ambience and that you found your perfect fit. Many Thanks! Warm regards, Plush Think Sofas

I'm looking forward to receiving my new sofas

My initial contact was with Danielle on the phone. She was a pleasure to deal with and emailed me some quotes with specifications. I called into the Shepparton store a few days later where I met Danielle again to assist me with my selection of styles and coverings. Her product knowledge was excellent and very helpful with my selection. I am now looking forward to delivery of my sofas

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationShepparton
1 comment
Hi Ron, thank you for taking the time to share on your experience with our Plush Shepparton Showroom. We are pleased to read of the assistance you received from Danielle throughout your sofa selection process and will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Quality service

Chloe gave great service and both staff members we dealt with couldn't have been friendlier or more helpful. I did not feel pressured but got all the information I needed. Thankyou to Chloe and also to Dannielle.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationShepparton
1 comment
Hi there, thank you for taking the time to share on your experience with our Plush Shepparton Showroom. We are pleased to read of the assistance you received from our lovely Sofa Specialists throughout your sofa selection process and will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Thankyou Shepparton!

I just recently purchased a beautiful goat hair ottoman and pillows from the Shepparton showroom!
The service was outstanding and as they where clearance pieces I got a great deal! 10/10 would recommend

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationShepparton
1 comment
Hi there, thank you for sharing your wonderful feedback on our Plush Shepparton Showroom. We are glad to hear of the outstanding service you received during your sofa selection process. We look forward to passing on your kind words. Warm regards, Plush Think Sofas

Feeling happy.

I was treated like a real person the sales rep was friendly and explained everything in a way that I didn't have to ask any questions I wouldn't hesitate to purchase from the shepparton store in the future.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationShepparton
1 comment
Hi Ken, it is always a pleasure to hear that our customers are happy with their Plush experience. We enjoyed hearing of our Shepparton Teams service and look forward to your next visit. Many Thanks! Warm regards, Plush Think Sofas

Great Service

Thanks to Danielle and Karen for providing excellent customer service whether via in-store, phone or e-mail in relation to our purchase of a 'Softy' sofa. Danielle was particularly helpful in store and demonstrated great product knowledge, service and advice. Delivery was on time, assembled efficiently and all packaging material was removed. All in all, a very good experience. Well worth the drive from Bendigo.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush, Shepparton
1 comment
Hi Paul, we appreciate you taking the time to share on our Plush Shepparton Showroom. It is no surprise to hear that our stunning pieces were well worth the drive and so glad to hear your movie nights will be better on your new sofa. Thank you for taking the time to share your lovely words and we look forward to passing them on to our Shepparton and Delivery Teams. Warm regards, Plush Think Sofas

Very helpful service .Danielle was very professional and a great help for us to decide what best suited our needs.

Daniell was great. We spent an hour wit her and Were very pleased with our purchase.
Only drawback was the waiting time on delivery. Understandable that it was being made in China and then shipped here.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
1 comment
Hi Fay, thank you for sharing on the helpful service you received from Danielle at our Plush Shepparton Showroom. We are sorry to hear of your disappointment but can assure you that your hand-crafted sofa building process starts almost immediately after the order is placed and we do our best to ensure the shortest lead time possible. Enjoy! Warm regards, Plush Think Sofas

Excellent customer service

Danielle offered excellent customer service, she was knowledgeable about her products. We did not feel pressured to buy something that didn't suit. Can't wait till we get our new couch

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationShepparton
1 comment
Hi there, we are so pleased to read of the excellent service you received from Danielle at our Plush Shepparton Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words. Warm regards, Plush Think Sofas

Excellent help

Thanks Karen for your help in purchasing our new sofa. Can't wait for our sofa to arrive. Knowledge about the sofas was what helped us pick the Park Avenue. Thank you, will do another review when we receive our sofa.

1 comment
Hi Dubbo, we are so pleased to read of the excellent service you received from Karen at our Plush Shepparton Showroom. It is great to hear of her assistance throughout your sofa selection process and we are sure she will enjoy reading your kind words. Warm regards, Plush Think Sofas

Terrific Service!

Danielle was an amazing help to our family whilst deciding on our two lounge suites. She was friendly, patient and informative! A true pleasure to do business with. Thank you.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Hi Nicole, we are so pleased to read of the service you received from Danielle at our Plush Shepparton Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words. Warm regards, Plush Think Sofas

A1 service!

I can't thank / recommend Danielle at the Shepparton store enough, we were in a situation where we did not know our measurements of our room for a new couch we wanted to purchase, she made this stressful situation such a breeze and helps us decide without overthinking and making it more complicated, Danielle was a breeze to deal with and gave 5. Star service, we brought our dream lounge and are so excited to get it, thanks Danielle

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationShepparton
1 comment
Hi Kelly, thank you for sharing on your experience with our Shepparton Showroom. We are so pleased to hear Danielle was able to assist you throughout the process and look forward to passing on your kind words. Warm regards, Plush Think Sofas

Excellent service and huge product range

I was overwhelmed when I first walked into the Plush store but Danielle greeted us straight away and made the experience an enjoyable one. She asked us what we were looking for, showed us all our options and stayed with us answering all our questions until we made our decision. She knew the product range well and helped with every detail. Would definitely shop there again.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationShepparton Plush
1 comment
Hi Allison, thank you for sharing your excellent experience with us. It is a pleasure to hear that Danielle from our Plush Shepparton Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit! Warm regards, Plush Think Sofas

Fantastic service!

Fantastic service! The lady serving us on the two occasions we went in had great product knowledge and was great in assisting us in choosing our new lounge and chair. Would highly recommend!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationShepparton
1 comment
Hi there, thank you for taking the time to leave your valuable feedback. It is great to hear that you would highly recommend our Plush Shepparton Showrooms fantastic service. We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Excellent customer service

Thanks Chloe. You were very knowledgable, gave me heaps of ideas and options and couldn’t have been more helpful - without being at all pushy. Great follow up with phone call and emails too. The store is really well laid out and I felt comfortable trying out lots of different couches.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationShepparton Plush
1 comment
Hi Katie, we want to thank you for taking the time to share such wonderful feedback on the service you received from Chloe upon your visit to Plush. We are so pleased to hear you feedback on the showrooms ambience and that you found the perfect sofa for your home. We look forward to sharing your kind words with the team. Warm regards, Plush Think Sofas

Great experience

We just went into the store when we happened to see it, the staffs are very friendly and helpful. When we came back the next day after some research, the staff gave us lots of help on guiding with the good size/material/quality of the sofa. And they are really good with our 20 months super energetic son. The sofa quality is better than lots of other furniture shop and the price (with the end of year sale) is even cheaper! Great experience and professional staffs!

1 comment
Hi there, thank you for sharing on your experience with Plush. It is great to hear that you found your perfect sofa out of over 100,000 combinations of style, configuration and covers. We hope you can't wait for your wonderful new sofa. Warm regards, Plush Think Sofas

Return customer

Having been very happy with the comfort and durability of the Plush couch that we bought some 10 years ago, we again returned to the Shepparton store for our recent furniture shopping.
Danielle was extremely helpfull providing suggestions of available options including styles and combinations of modular components to best fit our specific size and shaped area that we were looking to furnish.


Fantastic experience

Tara P from Shepparton was fantastic to deal with. I went into the store 4 times and was always welcomed with a smile. Tara was happy to help me design the modular and offer suggestions on what would suit my home. We made changes each time until I had the structure just right. I can't wait to see the finished product. Thanks, Tara

1 comment
Hi Wayne, thank you for sharing on your wonderful experience with us. It is wonderful to hear that you couldn't resist Tara's fantastic service and that you can't wait for your beautiful new sofa. Warm regards, Plush Think Sofas

Amazing customer service and quality product

It has taken me a couple of months to decide on a lounge suite and Danielle from the Shepparton store couldn't have been more helpful every time I came into the store, answering all my questions and providing me with different options and quotes. Very happy with my new lounge!

1 comment
Hi Tae, we are so happy to hear that after your long journey you returned to our Plush Shepparton Showroom. It is a pleasure reading that Danielle couldn't have been anymore helpful when answering any queries. We hope you enjoy your beautiful new Plush sofa. Warm regards, Plush Think Sofas

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Plush Furniture VIC, Shepparton
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedSofas
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