Polocool PC-53AP/C / PC-58AP/C / PC-44BP/C Questions & Answers

Don't know where you're located but QLD has Aussie Air-conditioning who service polocool. Elsewhere Rinnai is reported to have bought Polocool. Can make sure filters are clean and exhaust is reasonably straight.

2300 watts is rated input power for the 58 model. That's 2.3 kw of power or 2.3 units on your electricity bill every hour while the air conditioner compressor is on. When it reaches cool temp the compressir cuts out (if it does) it would go in to fan only mode which is 200 to 400 watts or 1/3 unit per hour. Electricity costs 27c per unit. With outside temp of 30deg, If you run AC at low selected temp say 25 degrees, it may use 62c per hour. At high selected temp 30 degrees, it may use 9c per hour. It may struggle to reduce temperature enough to go into fan only mode.

Would be good if the company replied re these queries.....On the plus side It does get rid of the condensation moisture via an evaporator tray. This has never overflowed on hot days. It isn't too powerful because it isn't a recirculating system. As a consumer I would say that is doesn't cool the whole of any room because it is a single duct (exhaust) type of cooler. It will cool the immediate area of the A/C outlet, and at the same time pump hot air out of the room via the exhaust outlet, but this will drop the pressure in the room. The unit isn't a two vent unit so Incoming warm air comes in either from the doorway, the ceiling, the walls or the windows, whichever is least sealed. The air has to come in from somewhere. It's just physics. The unit is forever trying to overcome this warm air that is entering the room because it is a single vent unit. It doesn't cope if the external air is hot, and will just run continuously with the compressor going if you try and set the thermostat more than 5 degrees less than outside temperature.

Thanks for letting me know and thankyou for your honest and feedback regarding this product. I really hope that there will be more honest businesses and services that would do the right things in these situations.Once again,thankyou for your advice and feedback. I hope you have a good day today,bye for now Greg.

They are unrepairable now according to the importer, they have no approved repair centres in Australia and stock limited/no spare parts. I was told that unless under warranty and could be returned to place of purchase for replacement they could not assist with a repair. Good luck, I hope you get a better response.

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