124 questions from our users
I have the polo cool pc35, not listed here but wondering if anyone knows how to take these things apart to clean? Mine has been blowing smelly mouldy air and I’ve cleaned/scrubbed filters, tried my best to clean condensers but I really need to take it apart to clean it properly and to clean inside the machine to stop this awful smell.
Blowing air out front not cold though
No hot air coming out of back
What is going on ?
Filters are clean no water in the tray
I have learned with the pc58 is that they require better cooling of the compressor and motors if the exhaust pipe is a bit too long like 2ms they overheat very quickly but the pc44 doesn't suffer the same another point too note with these aircons the filters aren't good enough and the dust and crap bypasses the filters
What does the FE symbol mean on the control panel
From " Bob"
Caught on fire
published 1 week ago
1.30am this morning woke up to smoke alarm going off. Electrical fire started in air conditioner unit. Unit is about 4 years old and maintained regularly. Was a good unit until this happened
Purchased in November 2016 at Harvey Norman for $850.00.
WHY ISN'T THERE A RECALL ON THIS UNIT ??
Where do I buy spare parts? Having trouble
Where do I buy spare parts? Not having much luck
Can i get a replacement control panel
how to pull apart to clean
Only one fin is moving. All fins were moving when it was installed a few weeks ago. Now only the far right fin moves from left to right...
Anyone else have this malfunction?
what size generator do i need to run one of these?
What does FE or FL stand for on display on aircon
Hi .. my aircon blows warm air most of the time, but switches to cool for about 3 minutes every 20.
I have ensured filters are clean and tank is empty. Any suggestions?
Never had an issue with the pc44 but got it with pc58 check your length of your exhauts pipe ..have got 2 units now and the pc58 is more susceptible of overheating due to having a much bigger compressor...depending on the age of it these machines build up with gunk on the inside of the filter..like the filter doesn't stop all of it the dust
My polocool not working properly do you guys know who can fix it ??
My Phone number 0424540009
Please give me call if you guys can
How heavy please
I bought my unit a couple of months ago and from day 1 it's made this strange intermittent noise kind of like cough. There also seems to be no discernible difference between the fan speeds and it pumps a lot of hot air out off where the exhaust attaches to the unit at the back
I just bought polocool 6kw 20,000 btu and mine makes that same intermittent, thud, cough noise. I have emailed polocool and waiting for a response. And whenever i unplug drain, heaps of water comes out, even though they say it never needs emptying re Mist technology. Feeling extremely angry at the moment. I cannot stand the thud, cough, whatever noise it is. The exhaust is not a very secure attachment to the air con unit.
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