Very noble effort, but mixed results
The team definitely know what they’re talking about, but the higher rates and remote access charges just don’t stack up as a saving for people with smaller pools. My overall bill has gone up by around 15% or more.
Also the remote access tool hasn’t worked for months now (help desk told me servers are overloaded and no remediation date in sight). Which makes the $60 a month for this really not great value. Wish them well but will likely switch back to a regular provider.
Pooled energy a year in review
When we signed up it started off as a great solution for reducing pool maintenance. I am now questioning our decision to go with Pooled energy. The original installation went smoothly enough, although when we had our our site visit to explain the operation the consultant committed to sending someone out to make some changes to our pool equipment that would make the set up more functional.....still waiting.
The concept is great and typically our pool requires less maintenance than ever, although with regular MONTHLY bills now being $430.00 the...
Totally unsatisfactory service
Pool went well until a month ago. The sweep vent was blocking up, preventing it picking up leaves. I phoned the technician, who said add acid. I did, the service team came out, changed the sensor. I was away at that time for over a week. I returned, the sweep still blocked up. After calls to PE tech, I was told it was the sweep at fault. They told me to call their pool supplies, they handed it to the next local PE shop. I called them and identified brown algae, told they'd come out in a week, charge for the call out and chems.
I called PE and...
Salesman changed the contract AFTER us signing
We decided not to go with PooledEnergy after consulting with a few pool shops/cleaners and others who have had PooledEnergy. We also noticed the salesman tick a box on the contract that skipped the cooling off period which was done AFTER we signed - and without telling us. Although they still allowed us to cancel FOC, this left a bad taste in our mouth & we wanted to share our experience.
Very happy with the pooled energy system
We’ve used pooled energy for about 2 years on a brand new pool. We have solar panels also and so the system has worked very well with that and the heat pump. I’ve been very happy with them and have recommended the service to others
We have been using Pooled Energy for 2 years and we have never looked back. No more going to the pool shop where without a doubt there was something that needed to be added to the pool. The water quality is excellent and you do next to nothing - the occasional adding of salt - and the small containers of chemicals Pooled Energy sends you - around twice per year.
If you are trying to save on electricity only then this is not the right reason. The savings are in pool maintenance and the added bonus is the water quality. The App is also great to monitor everything.
After installing solar recently our electricity bill is really small. Very happy!
Terrible service. Really hard to get in touch with them. When I call them, always you are next one in the queue. Never reply emails. A small technical problems. It took them half of a year and still not solve the problem completely. Finally get in tough with the sales via the phone, she was so rude and just hanged up the phone.
So disappointed in the pooled energy system and the connection issues. Was supposed to be hassle free with ill chemicals needed in there than the supplied chemistry and salts. Why am I spending money on chemicals when this was one of the stated benefits of pooled energy conversion. It has been nothing like promised, stay away from this conversion.
The other selling point of reduced power cost is also questionable. My filter pump is not a variable speed model was constantly stopping and starting at different levels which I’m sure has caused it to fail. Now I’m up for possible replacement cost
Best decision we ever made
Sparkling clean pool all year, no trips to pool shop $$$. Easiest maintenance all year, great service, lower energy costs, and I have never accidentally left the pool running $$$. Our whole family has the app so they can use the pool whenever they wish.
Best thing I've done since we purchased our pool 11 years ago!
Pooled Energy installed their mineral water system two years ago. What a difference it has made. Saved $ on pool electricity costs and don't put all those chemicals in my pool anymore. Don't have the twice a month trek to Clark Rubber to get water tested and chemicals. But the best thing is that everytime I look at the pool the water is crystal clear and I can use the pool all year round (I don't want the messy cover on it)...even tho 12 deg is cold in winter :) handy app controls everything without fuss. If I need assistance I've found them very responsive...well done Pooled Energy.
Best thing I ever did!
Higher bills and terrible service
Worst company to deal with. Promises the world but does not deliver. We had had nothing but problems since we started using them. Also have had no reduction in energy savings. In fact our bills are much higher since joining pooled energy. The app for automation is constantly down. I actually had one if there service techs numbers on speed dial as I had that many issues that needed fixing. Just learned that they fired him though. I tried calling a manager yesterday and one was not available to speak to and was told that they’d call me back. Have not received a return call and am in the process of finding another power company to use. STAY CLEAR OF PIOLED ENERGY
I’ve been a long term customer & could not be happier. It’s reliable, maintenance free and cost efficient.
I swim daily but for the months of July and August. Maintenance really is only about the leaves/debris for me with all chemical and other measures completely handled by pooled energy with minimal involvement by me.
Awesome company and awesome result. Concept is pure genius
Since moving to Pooled energy, pool has not gone green once (compare to many times a year in the past). No longer have to order chemicals. Salt and chemicals delivered by the company twice a year. Pour it all in and done.
After a heavy rain, might need to vacuum floor through the filter and then ongoing robot does the rest.
Customer service very responsive.
People who aren't happy need to understand that maintaining a pool is complicated. Although our change over went very smooth, there are so many variable that its possible that it could take ...
Never visit the pool shop again for water testing
I use my pool most days during summer. Before Pooled energy came along I was doing my own water testing and balancing. I would often have to add a flocking agent to try to get the water clear and balanced.
Since having Pooled Energy install their system I have not had to add pool chemicals or flocking agents and the pool is cleaner and clearer than it has ever been.
Second bonus is that we are saving on electricity.
The only thing I do is occasionally add pool salt when Pooled Energy tell me and I will also hook up the pool cleaner to clean the bottom of the pool.
Seriously one of the best changes we have made since having a pool.
Very pushy sales guy expecting immediate sign-up
I had someone over from pooled energy which was quite interesting. However, when I did not sign up on the spot and said I need to do my own "research" he became very impatient and questioned my reservation to say at least which made me very, very suspicious. I never sign up on the first sales call and having now read through some of the reviews I know why and I am glad I did not sign up!
Questions & Answers
i had invest in this platform almost 1 week in Ltc coin with plan 3 but the problem is i haven received any of my payout, please solve my problem
Sorry but you have the wrong company. It is not possible for the public to invest in Pooled Energy and we are not a ‘ platform’ but a swimming pool energy and pool management company
Get an answer from our members and Pooled Energy representatives
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