PoolStoreDirect

I ordered a Crystal Clear RP3000 chlorinator which was delivered to Brisbane in a remarkable two days. Couldn't comment on the price, but we have bought pool equipment from PSD before and found them to be competitive. Show details

I got in touch with Stephen after finding his web store via a Google search. The pricing was great for the chlorinator unit I wanted, a few hundred dollars cheaper than other stores. I spoke to him on the phone and then made an online payment, he emailed me a receipt and tracking for the chlorinator which arrived express in 2 days. No problems… Read more

whatsoever with the transaction or product and saved my cash also. I feel comfortable in contacting him if I were to have any issues in the future.

Steve was very helpful and knowledgeable. Chlorinator was keenly price. Delivery was extremely rapid - only one day from order. Highly recommend this business. Show details

RP20 Generic Cell – 9th June 2025 recap****** Sorry but after installing the cell it seemed to have worked but after a year or so it wasn't producing any chlorine and we needed to get someone in to change the whole system. Whether it was the cell or the electrical box I'm not sure I'd waste time in trying to get a generic cell again. I'm sorry for all the people… Read more

that read this review previously and bought the cell.

Previous review ******So far so good on the generic replacement cell. Great price and Stephen returned my call on the 3rd of Jan same day I left the message. Great that they aren't on holiday! Nice guy. I went to pick up the part. Really easy to install.

Do not deal with these people – I ordered a chlorinator from this company and then returned it due to improper fit, after them agreeing to refund me the money. After numerous phone calls and emails they still have not refunded me the money. He just makes excuses to why he hasn't paid and doesn't reply to emails. It has now been two months since I returned the chlorinator. Today… Read more

I am putting in a complaint to ACCC and then get debt collectors involved. These people are crooks. It is simply not worth the risk to deal with them. Read the same for other people with similar bad results.

This company www.poolstoredirect.com.au are a rip off – I ordered a new salt cell for my chlorinator from this mob. They sent the wrong one to me and I contacted them and they advised that they would send a replacement cell (24th Dec 2018). I have been waiting ever since. I had to go and buy the correct cell from another retailer, so I contacted to get my money back and then I would return the… Read more

incorrect one back to them. I have tried emailing, phoning I have a case with the consumer agency and have contacted a debt collection agency to get my money back. They are not worth dealing with. They also have other website http://www.salt-cells.com.au or http://www.thesaltcellsite.com and the one shown in the title. They have an umbrella holding company called Nova Clorinaters and spares (ABN 79 525 642 741). There address is 5 Forsythe Pde Blackhill NSW 2322 Australia They are really really dodgy so please dont get scammed like me.

Great, quick service. Extremely reasonable price – Amazing quick service, ordered Sunday night, easily installed and running Tuesday afternoon. Much cheaper than I could find anywhere else too! Thanks.Crystal Clear RP3000 to replace old RP2000 Show details

New Saltmate RP20 Purchase – This is a great small long lived Aussie company, I have purchased a "generic" cell and now a complete Saltmate RP20 unit over the last 6 years. They are very quick to respond to online activity and had my order shipped and in my hands in two days. Thx Karen. Dont let the "old" school website fool you - that just shows what their real business is about - Salt Water Chlorinators!. Best price/quality around Show details

Very helpful and great customer service – Ordered my chlorinator Wednesday morning and received it Friday very efficient. Spoke to Steve very helpful and a pleasure to do business with.

Salt water chlorinator purchase – Very easy team to deal with and very quick with online questions and then made easier with a returned phone call, item bought was exactly as described and delivered very promptly. Thanks for your personal attention.

Best price & best service ***** 5 star – Staff were extremely helpful and professional. They had the best price as well. Despatched my Saltmate RP20 quickly, arrived day after despatch. Show details

Excellent value – Great service: Purchased a replacement pool salt cell and found the service and pricing exceptional. Delivery time to my home in Melbourne was just a couple of days. Highly recommended

Positive experience – Ordered a Kchlor from Steve and it arrived within two days. Very happy with his service and price. Chlorinator is working very well. I recommend this provider and the product. Rob D Show details

Great service – Purchased a replacement pool salt cell and found the service and pricing exceptional. Delivery time to my home in Victoria was just a couple of days. Highly recommend this supplier. Show details

It’s the best chlorinator – Good price, good choices, excellent delivery time. Ordered online the KChlor chlorinator during Xmas holidays and was amazed to receive delivery 2 days later from Pool Store Direct. Highly recommend the KChlor Digital salt chlorinator. Gives me all the data I need to maintain my pool and easy to operate for me, a 79 years old widow. I wish I’d had the KChlor option 30 years ago. A superior machine. Show details

Right product at the right price and with great service – Good advice from Stephen, Kchlor 30 arrived in Port Douglas 3 days later and 3 days after that my Horrible green pool was once again sparkling. even has extra modes I didn't realize I needed Show details

New Salt water Chlorinator – Stephen is a wealth of knowledge and found the perfect unit to replace my current unit. Received the new chlorinator within a couple of days. Show details

Superfast Service – Order Late on 12 Dec, Delivered am Hrs 15 Dec 23. Superfast delivery, item as described. Highly recommended seller. New RP4000 will keep the pool sanitised with little work on my behalf.

Excellent service – Searched for good competitive price on quality product and ended up buying from PoolStore Direct. Had some issues on installation which were resolved thanks to helpful input from Stephen....would recommend this vendor. Show details

Sensational Service – Purchased a chlorinator on Monday, arrived on Tuesday. Price was about almost half other quotes ... literally. Phone service was perfect. Five is nowhere near enough stars to rate this transaction. Thank you so much!! Show details

Excellent product, great sales – Bought KChlor25 from Stephen. My old one never worked properly from the start. Stephen was very helpful regarding product knowledge, and have me a great price. Chlorinator sent the day after call and arrived within 2 days with TNT delivery. Fitted Chlorinator yesterday, easy instructions, and it works, producing easy more chlorine than we've… Read more

ever had before. Quiet running, timer works well, even gives salt measurement. Very happy with sales and product

Great turn around time – Great service from pool store direct. Living in Alice Springs makes it difficult at times getting products but Stephen was able to supply me a new chlorinator cell within a week....it's in and operating! Very satisfied. Show details

Very happy so far, top service, top price – I bought a K-Chlor Chlorinator from Pool Store Direct, having seen outstanding reviews for this product - and having been quoted $1800 for an inferior chlorinator installed by a local supplier. Pool Store DIrect charged me $1300 for this chlorinator with free delivery. It was relatively easy to install with less than $50 of plumbing supplies to… Read more

adjust to my system. Steve was very helpful on the phone discussing the installation. The chlorinator is working well, and the controls are user friendly. It also measures salt which my previous chlorinator did not. Comes with 4 year warranty. Absolutely recommended (so far).