?
? !
1 photo
Popcherry

Popcherry

3.7 from 1,112 reviews · View Statistics

Reviews

Previous
Next
bondy

bondyPilbara, WA

  • 4 reviews

SIT DOWN TO PEE !!! NOT FOR ME !!

published

I am over the repetitive ads for this product and most of the ads are stupid. If it was such a good product it normally sells its. self my opinion !!!

Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Step One Bamboo Underwear

Looking for Underwear Shops & Brands?

Read the reviews for Step One Bamboo Underwear

8,918 reviews
Ad
Arin

Arin Perth, WA

  • 4 reviews
  • 3 likes

Popcherry is nothing but a scam

published

Don't buy from here, you will be signed up automatically to their "VIP" and charged $50 monthly and go through more hoops than a circus performer trying to contact them to cancel this ridiculous VIP membership they sign you up to without you realising
Clothes are terrible quality

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!

No new arrivals EVER

published

I've been with popcherry for over 2 years (It's been so long, I can't exactly remember) with a credit of $249 that I was charged every month for ($50 for the VIP membership that I couldn't cancel). I think I made one order that I sent back. I can never use this credit because they NEVER have any new arrivals even though they say they do! No one replies to emails. It seems like they're just scammers! Very annoying as that is a lot of money they've just taken with no option for me to spend it! DON'T SPEND MONEY HERE!

Product Quality
Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Underwear Shops & Brands

Find out how Popcherry compares to other Underwear Shops & Brands

Know better, choose better.

Compare all

Unsatisfied Customer x 100000000

published

I honestly really liked the clothes I had received from some orders I placed. However, one time they deducted 3 x $50 amounts all at once and did not inform me of this until I checked my account!!! Really? No replies to my emails, no contact at all. Brought my moneys worth but stopped ordering anything after that.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Sam L.

Sam L.South East Queensland, QLD

Bloody Terrible!

published

Popcherry has vanished off the face of the earth and I had a $70 credit from the “VIP Club”! Thieves who would not refund my credit even after I explained that I’ve put on a few kgs and nothing on their site fits! W*nkers!!!

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Popcherry has closed

published

Looks like Popcherry has closed leaving goodness knows how many girls out of pocket with credit sitting in their so called VIP accounts. Never was sure what to spend the credit on as the clothes were absolutely appalling! I feel for those who lost more $$ than me.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Step One Bamboo Underwear

Looking for Underwear Shops & Brands?

Read the reviews for Step One Bamboo Underwear

8,918 reviews
Ad
SARAH

SARAHGreater Melbourne (Inner), VIC

Pop cherry are theives

published

Had to cancel my card to stop the 50 going out can't get refunded any of the money they took. Their clothes are terrible material and sizing ..absolute joke..bet they have stolen heaps of money from people!!

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Aroha

ArohaBrisbane

  • 4 reviews
  • 1 like

Terrible Customer Service

published
Product Quality
Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Isabella

IsabellaSydney, NSW

  • 2 reviews
  • 1 like

Everything was perfect

published

The lingerie was so beautiful and came in the most cutest bag ! The clothes were also good quality and the perfect size. Delivery was fast and each item was packed separately which I liked. Very very happy and would definitely buy from here again !!

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Underwear Shops & Brands

Find out how Popcherry compares to other Underwear Shops & Brands

Know better, choose better.

Compare all

Still waiting to hear from a manager

published

I have been signed up as a VIP member which deducts $50 a month from my account. I did not know this was happening. When I contacted customer care and asked for a refund I was told I could not have this money back. I asked for the matter to be escalated to a manager and I haven't heard anything since. I've sent two follow up emails to which I have had no reply for their customer care team. Not exactly VIP treatment.

Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Lynn

LynnAdelaide

  • Verified

Terrible - unable to cancel membership, phone number is disconnected and not responsive to emails

published

Popcherry states that "You may cancel your POPCHERRY VIP membership anytime and you can either get in touch with us via phone or email" however they are totally unreachable!

This is causing a lot of distress I do not wish to be a member anymore and get charged $50/month. For some weird reason I'm unable to click SKIP THE MONTH for February, it's like they have disabled the link and I'm probably going to get charged $50 again.

Similar opinion? Write a review on ProductReview.com.au!
Ann Z

Ann Z

  • 5 reviews
  • Verified

Terrible customer service.

published

I placed an order and forgot to use the site advertised coupon code for the discount. Emailed then straight after I placed my order. No reply and I had to send a follow-up email to get a response. They said once an order is made, they can't change it. I said fine, can I cancel the order and re-order then? Response time was again poor, and my order had been shipped. They said because it was shipped, I can't cancel the order. The only reason it shipped was because they were so slow to respond! They aren't interested in helping their customers, only getting money from them. Very disappointed to say the least.

Similar opinion? Write a review on ProductReview.com.au!
Step One Bamboo Underwear

Looking for Underwear Shops & Brands?

Read the reviews for Step One Bamboo Underwear

8,918 reviews
Ad
Nat

NatNew South Wales

  • 8 reviews

Frustrating experience, would not recommend

published
Similar opinion? Write a review on ProductReview.com.au!
Kittyhawk

KittyhawkAU

  • 4 reviews
  • Verified

Poor Quality

published
Similar opinion? Write a review on ProductReview.com.au!
rona Avila denny

rona Avila dennyChristchurch city

  • Verified

Very good customer service love it!!!

published

I’m very satisfied with The popcherry customer service excellent. Specially Peter the customer service guy!! Love the dresses and tops on this online shop!! Popcherry is the best!!!5 stars for me!!!

Similar opinion? Write a review on ProductReview.com.au!
Underwear Shops & Brands

Find out how Popcherry compares to other Underwear Shops & Brands

Know better, choose better.

Compare all
Ashley

AshleyGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 1 like
  • Verified

Never experienced such amazing customer service!!

published

I recently purchased some items on Popcherry that arrived a couple of days ago, I went to wear one of the tops today but it sadly ripped as soon as I lifted it over my head. :( I contacted Popcherry through live chat and started chatting with Peter who was SOO incredibly kind and helpful, he express posted a replacement top and sent a free return label for me to post the faulty one back. Everything was sorted in less than 10 minutes and he was the most polite and lovely person to speak to!!! Not only are the clothes beautiful but the service is amazing. Definitely shopping here again, so happy with this service!!

Similar opinion? Write a review on ProductReview.com.au!
grace_F

grace_F

  • 2 reviews
  • 1 like

Terrible service!

published

I have been a popcherry VIP member since VIP first arrived. I went to shop using my store credit a couple of weeks ago, and to my surprise, my VIP account had been closed. I emailed to ask what was going on, and they said I was no longer a VIP member, my details were wiped, and if I wished to use my store credit, I would have to pay a $1 fee to add my card details, and another 50cents to add the VIP token to my account.

This issue is ongoing, and the only way I can use up my store credit is to now email them whenever I want to place an order. I can no longer place orders via their webpage, because I need a card on file, and they will charge me to add my card.

1 comment
Popcherry
Spike C.Popcherry
Similar opinion? Write a review on ProductReview.com.au!

Excellent!!!

published

Highy recommended.. affordable! good quality, perfectly fit and quick delivery.. looking forward to buy more especially the coat.. thank you popcherry..

1 comment
Popcherry
Spike C.Popcherry
Similar opinion? Write a review on ProductReview.com.au!
Step One Bamboo Underwear

Looking for Underwear Shops & Brands?

Read the reviews for Step One Bamboo Underwear

8,918 reviews
Ad

Poor quality

published
1 comment
Popcherry
Spike C.Popcherry
Similar opinion? Write a review on ProductReview.com.au!
Georgie

GeorgieNorth Queensland, QLD

  • Verified

Sizing isn’t the same. Ever

published

I’ve been VIP at pop cherry for over a year now and I’m just over it. I gave it a good go but in reality, It’s either really poorly made with straps breaking off first time using, stitching coming apart or the clothing is nowhere near the size it should be.... or it fits strangely. They look great online but yeah... frustrating. I’m slim and usually fit in size 8-10’s and always try mediums or large and it’s either too big or so small it’s pointless. So disappointed. I’ve really stuck it out. Now I just have to figure out how to stop them taking the $50 out every month now..

1 comment
Popcherry
Spike C.Popcherry
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Popcherry

Page 1 of 56

Questions & Answers

Shelby

Shelbyasked

Hi there, just wondering if anyone ever got any results for getting money back or getting into pop cherry? I had a few hundred “VIP” $$$ sitting on my account and hope to god I didn’t lose it.

No answers
Samantha S.

Samantha S.asked

Can someone please inform me as to what has happened to the popcherry website? I am unable to access it.

3 answers
Amy
Amy

I have been trying for weeks - looks like it has closed down. Guess our credit has gone :(

SARAH
SARAH

I'm gona speak to the bank and if I get nowhere with the dispute again for the transactions I disputed last year from these guys I'll be wiritng to the CEO had enough of these companies thinking they can steal money the bank should recall it!!

Isabella
Isabella

Try the link in their Instagram bio, it’ll send you straight to their website

Sam L.

Sam L.asked

I can’t find the website, have they shut down?!

1 answer
Isabella
Isabella

Hi, I couldn’t find it either when I searched it which is really odd. However, they have a link on their Instagram that sends you straight to the website, hope that works for you :)

See all Popcherry questions

Get an answer from our members and Popcherry representatives

Details

CategoryOnline Shops, Underwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $99.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Clothing TypeGeneral / Everyday, Swimwear and Tradie / Workwear

Visit official website

Other Underwear Shops & Brands

Previous
Curvy

Curvy

4.8
(1,176)
The Iconic

The Iconic

4.0
(2,673)
OzSale

OzSale

3.8
(12,321)
Beserk

Beserk

4.9
(30)
Zodee

Zodee

3.9
(113)
Next

See all Underwear Shops & Brands

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.