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Precision Computers

Precision Computers

4.6 from 121 reviews · View Statistics

Reviews

4.6

121 reviews
  • Customer Service
    4.9 (35)
  • Job Satisfaction
    4.8 (25)
  • Product Quality
    4.9 (34)
  • Return Claim MadeYes (1) · No (47)
  • Warranty Claim MadeYes (0) · No (47)
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Umbrella Creative

Umbrella CreativeSouth East Queensland, QLD

  • Verified customer

Quality and speed of service was next level AMAZING!

published

Our production PC died on Thursday and with a backlog of video projects that needed to be exported for clients, Veenay and his team worked overtime to get us a new high-end PC built and delivered in 1.5 days. This was not simple build and required attention to detail plus testing. Will only use them from now on. Glad we found them.

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Brilliant personalised service

published

My aim was to purchase a new laptop and desktop computer for the home office. I received personalised advice to exactly what I wanted and well matched products were suggested. I received support when required. The products have worked seamlessly ever since. I would not hesitate to recommend Precision Computers.

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Kade

KadeSouth East Queensland, QLD

Precision computers, you will not find a better price on computers anywhere, these guys are extremely professionl

published

Extremely professional service. Asked me in depth questions about what programs I was using etc to better service me and provide me with a product best suited to my needs. Ended up with a great computer, very well priced, everything explained and very importantly they offer a 5 yr technical support. The customer service by Veenay was amazing as he truly wanted to help me and not focus on simply getting a sale like many other computer stores had done as I had experienced. I highly recommend Precision computers, you will not find a better price on computers anywhere, and the overall service experience you will not be disappointed, these guys are extremely professional.

Extremely happy and satisfied with the service and computer I received.

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCreative SBS A250 Computer Speakers
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Happydayz

HappydayzPerth, WA

Great service

published

Easy to deal with and excellent after sales service. I had interstate delivery no damage, value for money and quality product. A pleasure to deal with nothing was too much trouble.

Customer Service
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Sean C.

Sean C.South East Queensland, QLD

Reliable and consistent, great quality computers

published

The store is easy to use and there are plenty of options available for all types of online users, I have now bought multiple PC's and they work brilliantly 10/10

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Nigel Marsh

Nigel MarshSouth East Queensland, QLD

Great Computers and Great Service

published

I have brought two computers through Precision and both have been excellent. They built the computers to my needs and offer a great follow service. I can highly recommend them.

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Nicole

NicoleSouth East Queensland, QLD

Awesome to Deal With

published

Very easy to use their site, They stock a good range of products at great prices and the staff go above and beyond to help you. Extremely happy with my product and how promptly it was delivered. Awesome staff, will be purchasing all my computer needs from them in the future.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Reg K

Reg KSouth East Queensland, QLD

  • 2 reviews

Impressive build and helpful upgrades

published

Presented with a very easy to use website to build my own PC. Good technical feedback on my submission was provided and very competitive pricing on an i9 processor upgrade. Build time was as advised - no delays even with the current COVID impacts. Very happy overall with the service.

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedBuild my own custom PC
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Great product , perfect service

published

Found them online
Reviewed the pc’s on offer
I wanted heaps of power for sim racing
The computer is the best I’ve ever had
So fast so good
Very happy with precision computers

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Customer Service - Adversity and Issue Management

published

The customer service provided by Precision Computers reflects their current rating and reputation. They have delivered constant and timely communication with all my concerns. We encountered an issue with the delivery but Veenay and Piriti handled it with professional manner. Could not be happier with their service.

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
suemg54

suemg54Goldfields, WA

  • 2 reviews
  • Verified customer

Wonderful Business

published

I found this site easily when I was looking to buy a new 2 in 1 laptop in Australia, they have so many great products and if they don't, they go out of there way to find it for you at a great price.
I am extremely happy with my new 2 in 1 laptop, which Veenay went out of his way to find for me at a great price that I could afford.
I couldn't have found a better site to buy from and even though the shipping was a bit slow because of the Corona Virus, it was worth waiting for.

Thank you again Veenay for all your help

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS Vivobook Flip 14
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Annette P.

Annette P.South East Queensland, QLD

Computer Build

published

I am very happy with the computer built by Veenay and staff. The website was so easy to just select the products I wanted for my build. I only wanted specific products as I wanted this computer for photography & droning and there was always a few options to choose from. I am completely happy with the outcome and I didn't have to wait very long at all as it was completed in less than a week!

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedDesktop Computer
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Absolutely first class service

published

Have bought two laptops (for myself and my son) plus peripherals. Even though they are not local, the level of service from Veenay means that I will only use them.

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Amazing service

published

I’ve been dealing with Veenay and Priti over the past few months (almost a year) while trying to find a new laptop, readily available to give advice without the usual sales pitch. Honestly it’s a nice change! Thank you both so much for all your help.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Extremely happy with purchase

published

Veenay has gone above and beyond to help with the purchase of first a monitor then a gaming PC - easy to deal with - upfront and honest and provided a great product extremely fast in my price range. Happy to recommend and will be a repeat customer

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Best Advice and Service

published

Have been dealing with them for years now and allways get great ongoing service and advice. They take time to fully understand my requirements so they could recommend the best system for me, not the highest spec machine or the most expensive, and they clearly explained why I would not get any benefit from higher spes that I would not be using hence saving money. Their quote was highly competative compared to other suppliers quotes.

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Darcy

DarcySouth East Queensland, QLD

Good friendly service

published

Friendly, knowledgeable and a fast service. They are all very friendly so feel free to ask questions. I've bought 2 pc's from precision computers both are fantastic and are both at affordable prices

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

order not recieved 2 weeks after order

published

website good to use but service bit slow, new computer not arrived 2 weeks after order. Initially the ordered computer was not available, offered upgrade, then was able to get original stock. a lot of mucking around for a simplr order.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP Pavilion G6
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The reviewer stated that an incentive was offered for this review

Simmy

SimmySouth East Queensland, QLD

  • 2 reviews

Fast and efficient

published

Lots of options online for prebuilt desktops with the choice to moderately change some features or build your very own computer!
Fantastic customer service on follow up questions after purchase.

Customer Service
Job Satisfaction
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Diddles

DiddlesSouth East Queensland, QLD

  • 2 reviews

Precision Computers 5 star service

published

I purchased a laptop for my daughter for school. So easy purchase over the website. Great communication to confirm purchase and details. Easy pick up. My daughter is very pleased.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP laptop
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Questions & Answers

Jack S.

Jack S.asked

Why do you have 2 sites with 2 diferent prices

1 answer
Precision Computers
Veenay T.Precision Computers

Hi Jack - Just to answer the query our old website is on the Big Commerce Platform which is not retail oriented as the Finance plugins don’t work. We have since developed a new platform with Retail as the view showcasing lot more products apart from computers. This site allows us to integrate the Automatic Finance Checkout which is ideal. We are still selling the packages on the Big Commerce site on Humm Little Things but the application needs to be done manually over the phone.

The retail side on the Big Commerce site will slowly be phased away and we will only concentrate on building and supplying High End Custom Designed Solutions from that platform. Currently while the designs are being implemented we have banners and links pointing the new website.

Hope that answers your query and do let us know if you have any more questions.

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