Reviewer Photos & Videos
Great service and Dedication
I previously purchased two school laptops for my kids end of last year and have recently purchased a work video editing laptop, I required a specific spec and was given multiple options as I was very picky with what I required and they worked tirelessly and found the perfect unit for my needs.
I am enjoying this new laptop and cant express my gratitude for there dedication they displayed in finding me this gem of a laptop.
I am more than thrilled with my new pc, this is the 2nd time I have used them and they are the best.
Pointless waste of time and money
Purchased a pre-built computer so I wouldn't have to worry about the nonsense myself... Wish I hadn't... after some miscommunications about the lead time I did get the unit on time however it has been nothing but trouble. (side note - ordered online with "extra USB Ports"... they included a dumb USB hub in the box... Hardly the same thing!... ) It hangs at least once a day... I am forever fixing the audio because there are 2 audio controllers in it and the PC was already fully installed and preferenced with a running Windows Update and scanners......!!! and my name is owner... you are supposed to complete the installation when you switch it on for the first time... and Firefox crashes every time I open a tab now... - I am going to have to take the whole thing apart and rebuild it and then reinstall everything... take it form me... do it yourself the first time... would have been cheaper and less stress... Never going back! Useless...
Not what i ordered
I recently purchased a computer through precision computers and it has been nothing but trouble.
At first i was told there would be a 5 day lead time then after a few non replied to emails after over a week i was told that they were having issues and would need to wait another 2 days. Fast forward 2 weeks and my computer arrives left on my front porch at 6.30am pitch black with no message or email telling me of said delivery.
My porch is 2 steps from the footpath on a busy street.
None the less i set the computer up and seem missing the upgrade...
New Desktop PC
I was recently in the market for a new PC specific to my requirements. After wading though the many name brand/big retailers PC's my head was spinning! After speaking with Veenay for just 5 minutes he was able to outline my best options for price and performance and explain the benefits and disadvantages of each item. The build I went for cost less then I had anticipated and the performance is wonderful!
Quality and speed of service was next level AMAZING!
Our production PC died on Thursday and with a backlog of video projects that needed to be exported for clients, Veenay and his team worked overtime to get us a new high-end PC built and delivered in 1.5 days. This was not simple build and required attention to detail plus testing. Will only use them from now on. Glad we found them.
Brilliant personalised service
My aim was to purchase a new laptop and desktop computer for the home office. I received personalised advice to exactly what I wanted and well matched products were suggested. I received support when required. The products have worked seamlessly ever since. I would not hesitate to recommend Precision Computers.
Precision computers, you will not find a better price on computers anywhere, these guys are extremely professionl
Extremely professional service. Asked me in depth questions about what programs I was using etc to better service me and provide me with a product best suited to my needs. Ended up with a great computer, very well priced, everything explained and very importantly they offer a 5 yr technical support. The customer service by Veenay was amazing as he truly wanted to help me and not focus on simply getting a sale like many other computer stores had done as I had experienced. I highly recommend Precision computers, you will not find a better price on computers anywhere, and the overall service experience you will not be disappointed, these guys are extremely professional.
Extremely happy and satisfied with the service and computer I received.
Easy to deal with and excellent after sales service. I had interstate delivery no damage, value for money and quality product. A pleasure to deal with nothing was too much trouble.
Reliable and consistent, great quality computers
The store is easy to use and there are plenty of options available for all types of online users, I have now bought multiple PC's and they work brilliantly 10/10
Great Computers and Great Service
I have brought two computers through Precision and both have been excellent. They built the computers to my needs and offer a great follow service. I can highly recommend them.
Awesome to Deal With
Very easy to use their site, They stock a good range of products at great prices and the staff go above and beyond to help you. Extremely happy with my product and how promptly it was delivered. Awesome staff, will be purchasing all my computer needs from them in the future.
The reviewer stated that an incentive was offered for this review
Impressive build and helpful upgrades
Presented with a very easy to use website to build my own PC. Good technical feedback on my submission was provided and very competitive pricing on an i9 processor upgrade. Build time was as advised - no delays even with the current COVID impacts. Very happy overall with the service.
Great product , perfect service
Found them online
Reviewed the pc’s on offer
I wanted heaps of power for sim racing
The computer is the best I’ve ever had
So fast so good
Very happy with precision computers
Customer Service - Adversity and Issue Management
The customer service provided by Precision Computers reflects their current rating and reputation. They have delivered constant and timely communication with all my concerns. We encountered an issue with the delivery but Veenay and Piriti handled it with professional manner. Could not be happier with their service.
I found this site easily when I was looking to buy a new 2 in 1 laptop in Australia, they have so many great products and if they don't, they go out of there way to find it for you at a great price.
I am extremely happy with my new 2 in 1 laptop, which Veenay went out of his way to find for me at a great price that I could afford.
I couldn't have found a better site to buy from and even though the shipping was a bit slow because of the Corona Virus, it was worth waiting for.
Thank you again Veenay for all your help
I am very happy with the computer built by Veenay and staff. The website was so easy to just select the products I wanted for my build. I only wanted specific products as I wanted this computer for photography & droning and there was always a few options to choose from. I am completely happy with the outcome and I didn't have to wait very long at all as it was completed in less than a week!
Absolutely first class service
Have bought two laptops (for myself and my son) plus peripherals. Even though they are not local, the level of service from Veenay means that I will only use them.
I’ve been dealing with Veenay and Priti over the past few months (almost a year) while trying to find a new laptop, readily available to give advice without the usual sales pitch. Honestly it’s a nice change! Thank you both so much for all your help.
Extremely happy with purchase
Veenay has gone above and beyond to help with the purchase of first a monitor then a gaming PC - easy to deal with - upfront and honest and provided a great product extremely fast in my price range. Happy to recommend and will be a repeat customer
Questions & Answers
Why does it take 2+ weeks to pick up a prebuilt computer when the online site says stock available ?
Dear Customer, All our PC's are custom built once ordered. Items showing available online denotes that all parts needed to complete the build are in stock. The usual lead time for a PC build is 5-10 working days depending on the complexity involved. However, we fo cater for priority builds on special circumstances. The situation has been slightly different this year due to holiday trading, lockdowns in various states causing transportation delay etc. which at times has led to longer build times. We do apologise if a delay in your case caused an inconvenience. We learn from these situations and constantly work towards improving our services for our values customers.
Why do you have 2 sites with 2 diferent prices
Hi Jack - Just to answer the query our old website is on the Big Commerce Platform which is not retail oriented as the Finance plugins don’t work. We have since developed a new platform with Retail as the view showcasing lot more products apart from computers. This site allows us to integrate the Automatic Finance Checkout which is ideal. We are still selling the packages on the Big Commerce site on Humm Little Things but the application needs to be done manually over the phone.
The retail side on the Big Commerce site will slowly be phased away and we will only concentrate on building and supplying High End Custom Designed Solutions from that platform. Currently while the designs are being implemented we have banners and links pointing the new website.
Hope that answers your query and do let us know if you have any more questions.
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