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Precision by name, Precision by values
This is the second time I have purchased a high end gaming computer from Precision and just like the first time, their service has been second to none. The website they have created is really easy for everyone to navigate, whether your purchasing a ready made build, or you want to create your own.
I couldn’t wait to get home and indulge in my creation and it hasn’t let me down one bit.
I highly recommend the team at Precision to any gamer that wants to push the boundaries.
Thanks again for your excellence and I 100% will be in contact for any further needs.
Veenay is a computer Guru, takes the time to understand what you need in a computer and then builds exactly what you want and need, at an excellent price, There was no pressure sales like a lot of computer shops,
I walked in there with the Intentions of buying a $4500 computer thinking this is what I needed for my business, Veenay explained to me I did not need to spend so much and recommended a different spec computer at a much cheaper price, so I saved thousands and could not be happier with the computer I received. Excellent and honest service you will receive shopping at Precision Computers. Ask for Veenay.
Recovered Data we thought was gone.....
We got Precision to look at a drive that we thought was gone - Pete and the team worked tirelessly to recover the data for us and was very successful. We were more than happy with the outcome and would recommend them highly for any data recovery.
Gaming PC from Brisbane to Sydney
Would easily be 5 stars if not for the month and an additional week and a half for the PC to be built, shipped and delivered from Brisbane to Sydney. Other than build and delivery speed, everything else is satisfactory.
Have had my Gaming PC for a month now and can without a doubt say it runs very smoothly and fast. The setup was easy and it booted up right away no issues. The PC itself was decently packaged, no damage whatsoever on arrival. Went for a mid to high range build and arranged for an additional upgrade to one of the components wi...th a simple request in an email. The only negative I could find is that it took a month and another week and a half for the PC to get to Sydney from Brisbane so if you need a PC immediately, I would look for a store in Sydney. However, the huge tradeoff for Precision not being incredibly fast with the build and delivery speed is that they offer a great buy now pay later service with Humm, which the majority of other computer stores dont, especially in Sydney. If you aim to use Humm and want a Gaming PC $3000 and above and are in no rush to have your PC in under a month then I highly recommend Precision for sure. Be warned they do use ARAMEX which I was not aware of before purchase.
First class service
I have bought from these guys twice now,great products,knowledge and service,between Veenay and Tann they take the time to ensure you are getting the right product and for me most importantly they make sure you understand what you are getting,thumbs up.
Excellent service from first enquiry to delivery
Veenay was so easy to deal with, very knowledgeable and helpful. He responded promptly to all my questions and helped me choose a computer to suit all the specs I needed.
Delivery was quick and easy.
Great service and Dedication
I previously purchased two school laptops for my kids end of last year and have recently purchased a work video editing laptop, I required a specific spec and was given multiple options as I was very picky with what I required and they worked tirelessly and found the perfect unit for my needs.
I am enjoying this new laptop and cant express my gratitude for there dedication they displayed in finding me this gem of a laptop.
I am more than thrilled with my new pc, this is the 2nd time I have used them and they are the best.
Pointless waste of time and money
Purchased a pre-built computer so I wouldn't have to worry about the nonsense myself... Wish I hadn't... after some miscommunications about the lead time I did get the unit on time however it has been nothing but trouble. (side note - ordered online with "extra USB Ports"... they included a dumb USB hub in the box... Hardly the same thing!... ) It hangs at least once a day... I am forever fixing the audio because there are 2 audio controllers in it and the PC was already fully installed and preferenced with a running Windows Update and scanners......!!! and my name is owner... you are supposed to complete the installation when you switch it on for the first time... and Firefox crashes every time I open a tab now... - I am going to have to take the whole thing apart and rebuild it and then reinstall everything... take it form me... do it yourself the first time... would have been cheaper and less stress... Never going back! Useless...
Not what i ordered
I recently purchased a computer through precision computers and it has been nothing but trouble.
At first i was told there would be a 5 day lead time then after a few non replied to emails after over a week i was told that they were having issues and would need to wait another 2 days. Fast forward 2 weeks and my computer arrives left on my front porch at 6.30am pitch black with no message or email telling me of said delivery.
My porch is 2 steps from the footpath on a busy street.
None the less i set the computer up and seem missing the upgrade...
New Desktop PC
I was recently in the market for a new PC specific to my requirements. After wading though the many name brand/big retailers PC's my head was spinning! After speaking with Veenay for just 5 minutes he was able to outline my best options for price and performance and explain the benefits and disadvantages of each item. The build I went for cost less then I had anticipated and the performance is wonderful!
Quality and speed of service was next level AMAZING!
Our production PC died on Thursday and with a backlog of video projects that needed to be exported for clients, Veenay and his team worked overtime to get us a new high-end PC built and delivered in 1.5 days. This was not simple build and required attention to detail plus testing. Will only use them from now on. Glad we found them.
Brilliant personalised service
My aim was to purchase a new laptop and desktop computer for the home office. I received personalised advice to exactly what I wanted and well matched products were suggested. I received support when required. The products have worked seamlessly ever since. I would not hesitate to recommend Precision Computers.
Precision computers, you will not find a better price on computers anywhere, these guys are extremely professionl
Extremely professional service. Asked me in depth questions about what programs I was using etc to better service me and provide me with a product best suited to my needs. Ended up with a great computer, very well priced, everything explained and very importantly they offer a 5 yr technical support. The customer service by Veenay was amazing as he truly wanted to help me and not focus on simply getting a sale like many other computer stores had done as I had experienced. I highly recommend Precision computers, you will not find a better price on computers anywhere, and the overall service experience you will not be disappointed, these guys are extremely professional.
Extremely happy and satisfied with the service and computer I received.
Easy to deal with and excellent after sales service. I had interstate delivery no damage, value for money and quality product. A pleasure to deal with nothing was too much trouble.
Questions & Answers
Why does it take 2+ weeks to pick up a prebuilt computer when the online site says stock available ?
Dear Customer, All our PC's are custom built once ordered. Items showing available online denotes that all parts needed to complete the build are in stock. The usual lead time for a PC build is 5-10 w...orking days depending on the complexity involved. However, we fo cater for priority builds on special circumstances. The situation has been slightly different this year due to holiday trading, lockdowns in various states causing transportation delay etc. which at times has led to longer build times. We do apologise if a delay in your case caused an inconvenience. We learn from these situations and constantly work towards improving our services for our values customers.
Why do you have 2 sites with 2 diferent prices
Hi Jack - Just to answer the query our old website is on the Big Commerce Platform which is not retail oriented as the Finance plugins don’t work. We have since developed a new platform with Retail ...as the view showcasing lot more products apart from computers. This site allows us to integrate the Automatic Finance Checkout which is ideal. We are still selling the packages on the Big Commerce site on Humm Little Things but the application needs to be done manually over the phone. The retail side on the Big Commerce site will slowly be phased away and we will only concentrate on building and supplying High End Custom Designed Solutions from that platform. Currently while the designs are being implemented we have banners and links pointing the new website.
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