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Precision Computers

Precision Computers

4.6 from 106 reviews

Reviews

(93)
(2)
(1)
(0)
(10)
  • Customer Service
    4.8 (20)
  • Job Satisfaction
    4.5 (11)
  • Product Quality
    4.8 (20)
  • Return Claim MadeYes (1) · No (32)
  • Warranty Claim MadeYes (0) · No (32)

Best Advice and Service

published

Have been dealing with them for years now and allways get great ongoing service and advice. They take time to fully understand my requirements so they could recommend the best system for me, not the highest spec machine or the most expensive, and they clearly explained why I would not get any benefit from higher spes that I would not be using hence saving money. Their quote was highly competative compared to other suppliers quotes.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Darcy

DarcySouth East Queensland, QLD

Good friendly service

published

Friendly, knowledgeable and a fast service. They are all very friendly so feel free to ask questions. I've bought 2 pc's from precision computers both are fantastic and are both at affordable prices

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

order not recieved 2 weeks after order

published

website good to use but service bit slow, new computer not arrived 2 weeks after order. Initially the ordered computer was not available, offered upgrade, then was able to get original stock. a lot of mucking around for a simplr order.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP Pavilion G6
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The reviewer stated that an incentive was offered for this review

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Simmy

SimmySouth East Queensland, QLD

Fast and efficient

published

Lots of options online for prebuilt desktops with the choice to moderately change some features or build your very own computer!
Fantastic customer service on follow up questions after purchase.

Customer Service
Job Satisfaction
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Diddles

DiddlesSouth East Queensland, QLD

  • 2 reviews

Precision Computers 5 star service

published

I purchased a laptop for my daughter for school. So easy purchase over the website. Great communication to confirm purchase and details. Easy pick up. My daughter is very pleased.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP laptop
See all answers
Leigh-Anne Lunney

Leigh-Anne LunneySouth East Queensland, QLD

Great Service

published

Ordering my computer was super easy and I was able to build exactly what i wanted. I have been very satisfied with the service Precision Computer has given and would highly recommend.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCustom Computer
See all answers

The reviewer stated that an incentive was offered for this review

Carol

CarolAustralian Capital Territory

  • 2 reviews

Excellent efficient service..

published

Excellent efficient service..L will be shopping with Precision computers again..I could not believe how cheap they are and offer a quick delivery informing as to the progress of same regularly..

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMicrosoft Surface Laptop 2 128GB/Intel Core i5 - 8GB

The reviewer stated that an incentive was offered for this review

Casey

CaseyWide Bay-Burnett, QLD

Infinity gaming laptop

published

Ordering from the website was quick and easy, the range of products were great with wide variety of options. I purchased an infinity gaming laptop for my son and he loves it. Highly recommend precision computers, extremely helpful and the delivery is fast.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great Customer Service

published

The process of buying through Precision Computers has been stress free. Veenay was very helpful. We cant wait to receive this computer. Dont hesitate to ask any questions they are very knowledgeable.

Customer Service

The reviewer stated that an incentive was offered for this review

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Great - easy service

published

Simple and easy service. Great range of products that also come with packages. Was advised of a newer model that had arrived that was only cost a little extra and was given the option before the order was placed.

Customer Service
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple MacBook Pro 15-inch
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The reviewer stated that an incentive was offered for this review

robbo

robboCentral West, NSW

  • 2 reviews

Rest service quick responce

published

Great choices available with lots of variations available,and they called back very quick and the purchase process was quick and easy . I purchased a gaming machine and could tailor it to suit

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedPc
See all answers

The reviewer stated that an incentive was offered for this review

Paula Sisco

Paula SiscoAU

  • 2 reviews

Fantastic customer support

published

Have order 2 computers from Precision Computers and the transactions were great! Highly recommend. Veenay was friendly, courteous and very caring. Would definitely purchase additional tech in the future from them.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great service all the way through from start to finish

published

Very satisfied with the service from start to finish great products and a great price great communication and non pushy sales man would definitely recomend and use again in the future

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
LJM

LJMMetropolitan Adelaide, SA

Complete rip off

published

This company asked me to do a review BEFORE sending my order with the promise of a free item to go with it. Not only did the free item not arrive, but all these ‘bonus items’ you pay extra for, aren’t worth what you pay! They’re cheap knock offs that fell off the back of a truck in China.
Communication is great and friendly and over the top helpful right up until your order is finally sent and then nothing. Very little response afterwards. I didn’t get my free bonus for already leaving a glowing review and I got completely ripped off with paying more than the computer and ‘bonus items’ are worth. Shop elsewhere!

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Christopher W.

Christopher W.Central Queensland, QLD

These guys have been nothing but helpful with my questions. Will definitely be recommending them.

published

These guys have been nothing but helpful with my questions. Will definitely be recommending them. Quick response to emails and very friendly staff. I will definitely be dealing with this groups in my future.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedComputer
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the review Chris - much appreciated.

The reviewer stated that an incentive was offered for this review

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Friendly and knowledgable service!

published

Would have preferred to see the laptop we ended up purchasing in store along with some more comparable devices but the level of service made up for it! My son was asked the right questions as to what he actually needed as opposed to simply what he wanted. The tech support will be great too. My son is very happy to be getting the gaming mouse and headphones too. Thanks Veenay!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedAcer Aspire V Nitro
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

The reviewer stated that an incentive was offered for this review

Kate W.

Kate W.South East Queensland, QLD

Exceptional service yet again from Veenay and his team!

published

I had a brief look at the online store before phoning and speaking with Veenay. We discussed at length my options and he remembered me from my previous purchase a few years prior. He understands the kind of machine I need to use and also was happy to accomodate my requests for specific requirements with colour/design/user-friendly etc. I also like that Veenay has offered me the 5 years of tech support as I've had some issues in the past and this really did put my mind at ease. I would happily recommend the guys at Precision and would certainly use them again in the future.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks Kate - it was a pleasure to help you out and we are only a phone call away if you need any support down the track.

Five stars for fantastic service!

published

Helpful, prompt, friendly and understanding the whole way through the ordering process. All staff that I spoke to were very friendly and always happy to answer any questions and provide quality help. The product was ordered and shipped and very quickly. And absolute pleasure to deal with.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLaptop
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the feedback - much appreciate it

Great service & a great range!

published

With one call to Precision, I knew exactly what I needed and they assured me it would be a simple transaction - and it was! Thank you for your assistance and patience. Fantastic service!

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMicrosoft Surface Laptop 2 128GB/Intel Core i5 - 8GB
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the opportunity Chloe, was a little battle to get the finance approved but was all worth it at the end :)

The reviewer stated that an incentive was offered for this review

Tess Tuckwell

Tess TuckwellWide Bay-Burnett, QLD

Extremely Helpful

published

:The site was quite easy to use.
I'm extremely computer literate so worked well for a dummy like me.
:Had a large range of products to look at.
I had Veenay to help me.
Gave helpful advice and was very satisfied with the service provided.
;Would definitely purchase again.

Tess

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLaptop HP
1 comment
Precision Computers
Veenay T.Precision Computers

It is great to hear that you found our website easy to navigate, but it can get overwhelming at times with so many products online. it was great to talk over the phone and navigate quickly to find a suitable product for you.

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Jack S.

Jack S.asked

Why do you have 2 sites with 2 diferent prices

1 answer
Precision Computers
Veenay T.Precision Computers

Hi Jack - Just to answer the query our old website is on the Big Commerce Platform which is not retail oriented as the Finance plugins don’t work. We have since developed a new platform with Retail as the view showcasing lot more products apart from computers. This site allows us to integrate the Automatic Finance Checkout which is ideal. We are still selling the packages on the Big Commerce site on Humm Little Things but the application needs to be done manually over the phone.

The retail side on the Big Commerce site will slowly be phased away and we will only concentrate on building and supplying High End Custom Designed Solutions from that platform. Currently while the designs are being implemented we have banners and links pointing the new website.

Hope that answers your query and do let us know if you have any more questions.

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