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Precision Computers

Precision Computers

4.6 from 94 reviews

See the Best Electronics & Computing Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
82
4 star
2
3 star
0
2 star
0
1 star
10

Great service all the way through from start to finish

published

Very satisfied with the service from start to finish great products and a great price great communication and non pushy sales man would definitely recomend and use again in the future

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

LJM

LJMMetropolitan Adelaide, SA

Complete rip off

published

This company asked me to do a review BEFORE sending my order with the promise of a free item to go with it. Not only did the free item not arrive, but all these ‘bonus items’ you pay extra for, aren’t worth what you pay! They’re cheap knock offs that fell off the back of a truck in China.
Communication is great and friendly and over the top helpful right up until your order is finally sent and then nothing. Very little response afterwards. I didn’t get my free bonus for already leaving a glowing review and I got completely ripped off with paying more than the computer and ‘bonus items’ are worth. Shop elsewhere!

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Christopher W.

Christopher W.Central Queensland, QLD

These guys have been nothing but helpful with my questions. Will definitely be recommending them.

published

These guys have been nothing but helpful with my questions. Will definitely be recommending them. Quick response to emails and very friendly staff. I will definitely be dealing with this groups in my future.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedComputer
See all answers

The reviewer stated that an incentive was offered for this review

Friendly and knowledgable service!

published

Would have preferred to see the laptop we ended up purchasing in store along with some more comparable devices but the level of service made up for it! My son was asked the right questions as to what he actually needed as opposed to simply what he wanted. The tech support will be great too. My son is very happy to be getting the gaming mouse and headphones too. Thanks Veenay!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedAcer Aspire V Nitro
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

The reviewer stated that an incentive was offered for this review


Kate W.

Kate W.South East Queensland, QLD

Exceptional service yet again from Veenay and his team!

published

I had a brief look at the online store before phoning and speaking with Veenay. We discussed at length my options and he remembered me from my previous purchase a few years prior. He understands the kind of machine I need to use and also was happy to accomodate my requests for specific requirements with colour/design/user-friendly etc. I also like that Veenay has offered me the 5 years of tech support as I've had some issues in the past and this really did put my mind at ease. I would happily recommend the guys at Precision and would certainly use them again in the future.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks Kate - it was a pleasure to help you out and we are only a phone call away if you need any support down the track.


Five stars for fantastic service!

published

Helpful, prompt, friendly and understanding the whole way through the ordering process. All staff that I spoke to were very friendly and always happy to answer any questions and provide quality help. The product was ordered and shipped and very quickly. And absolute pleasure to deal with.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLaptop
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the feedback - much appreciate it


Great service & a great range!

published

With one call to Precision, I knew exactly what I needed and they assured me it would be a simple transaction - and it was! Thank you for your assistance and patience. Fantastic service!

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMicrosoft Surface Laptop 2 128GB/Intel Core i5 - 8GB
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the opportunity Chloe, was a little battle to get the finance approved but was all worth it at the end :)

The reviewer stated that an incentive was offered for this review


Tess Tuckwell

Tess TuckwellWide Bay-Burnett, QLD

Extremely Helpful

published

:The site was quite easy to use.
I'm extremely computer literate so worked well for a dummy like me.
:Had a large range of products to look at.
I had Veenay to help me.
Gave helpful advice and was very satisfied with the service provided.
;Would definitely purchase again.

Tess

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLaptop HP
1 comment
Precision Computers
Veenay T.Precision Computers

It is great to hear that you found our website easy to navigate, but it can get overwhelming at times with so many products online. it was great to talk over the phone and navigate quickly to find a suitable product for you.

The reviewer stated that an incentive was offered for this review

sam

samSouth East Queensland, QLD

great customer service

published

Great customer service, staff were friendly and knowledgeable making our purchase very easy. Got a great deal on a gaming pc and extras. Would definitely purchase from precision computers again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedgaming pc
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the Review :)

The reviewer stated that an incentive was offered for this review

Danni

DanniPerth, WA

Best customer service 5 star service

published

I live in Perth WA, I called & expressed my requirements for a laptop. I don’t understand all the computer jargon, Veenay was very patient, helpful & not pushy. I went away with the advice given & did my own research. Rang a couple more times with questions about several laptops. Very impressed with the non pushy advice & help I needed to make the right decision for the product that suited me best. Also very competitive price. Thanks Veenay

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the encouraging feedback Danni much appreciate it :)

The reviewer stated that an incentive was offered for this review


Fantastic purchasing experience

published

From the very start, the staff were so helpful and listened to everything I needed to get a PC for my teenager. So friendly and knowledgable and answered all concerns and queries. Helped with Finance options, so grateful. Family very happy.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the opportunity Stephanie, it can get tricky at times to get the finance approval but we are glad to have an experienced internal team which supports us getting the applications in place.


Zaccharias M.

Zaccharias M.South East Queensland, QLD

Outstanding customer service and products

published

It was extremely easy to navigate around the store and always a helping hand around. Impressed with the wide range of products and ability to customise/ upgrade options. I was most appreciative of Veenay's product knowledge, advice and customer service.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedComputer
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the feedback Zac, much appreciate it.


Awesome

published

My Second Pc built through theses guys, they’re fast and very good with communication. Haven’t had any issues with my first and very excited for my second to arrive home

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Thank you :) and we were absolutely thrilled to your repeat business.

The reviewer stated that an incentive was offered for this review


Bradley Kajewski

Bradley KajewskiSouth East Queensland, QLD

  • 2 reviews

Fantastic service, very helpful

published

The store staff were fantastic from my very first phone call to pick up of my new laptop. Full services, warranty and information about my new laptop was provided. Would definitely buy again from Precision Computers.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLenovo
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the review Bradley - much appreciate it.

The reviewer stated that an incentive was offered for this review

Excellent customer service

published

Best customer service I have had in a long time. Staff were friendly & knowledgeable. It made the purchase very easy. We will definitely be returning for future purchases. Thank you Veenay and team.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple MacBook Air 11-inch
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

It is always a pleasure to help repeat clients - thanks for supporting our business Karen :)

The reviewer stated that an incentive was offered for this review

Kristy

KristySouth East Queensland, QLD

Customer service is awesome

published

The team at Precision are incredible- nothing is too much trouble and if there is anything you need they are happy to go above and beyond- thank you for helping us.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Much appreciate the encouraging feedback Kristy.

The reviewer stated that an incentive was offered for this review


Excellent service

published

Found it very easy to find what we wanted and the advice from your team very friendly and helpful. We were very happy we went there and spoke to you.

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSonos Sub
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks Zoe :)

The reviewer stated that an incentive was offered for this review


Linda

LindaPerth, WA

Efficient and pleasant customer service

published

Precision Computers helped me finalise my purchase of a new MacBook Air. They were efficient and friendly and kept me in the loop with communication via email and phone. I am very impressed with Precision Computers and would recommend them to others. Thanks so much!

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the feedback Linda :)


Steve

SteveSouth East Queensland, QLD

Great computer so far. Just what I needed.

published

Very easy to find Precision Computers, and there store is very well laid out.
Great variety of products and fantastic looking monitors
Sol far cannot fault the quality of the product I got

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedpersonal gaming computer
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks Steve - much appreciate the feedback.


Tyra

Tyra

  • 2 reviews

Awesome

published

Wonderful service :) enjoyed this experience very much. It was so easy and I feel like my hard drive was in good hands. Very quick & clear communication and I was very well looked after.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the Review. We are so glad that it was a positive result and we were able to recover the data.


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