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PrEP Health

PrEP Health

 Verifiedprep.health🏆 2024 Award
PrEP Health
4.9

273 reviews

PositivevsNegative
97% · 2663 · 1%

Value for Money
4.9
Easy to navigate website
Medication arrived promptly
Excellent customer service

Reviews

273 reviews
Mat Clark
Mat Clark2 posts
 

Fantastic Service

Fantastic service from everyone at Prep Health. Fast service. Highly recommended Show reply
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Blayke
BlaykeDarling Downs, QLD
  Verified

Top notch clinic

fast and accurate results and top notch crew. 5/5 stars Show reply
Phil F
Phil F
 

Easy Prep ordering

Easy to use
Regular Doctor reviews, charged to medibank
Private, Discreet
Quick
Choice of delivery or pick up yourself Show reply
Jared
Jared
 

Great Service

Great service. Very responsive customer service. I’ve used this service for a while now and have been very impressed. Doctors are friendly and happy to listen. It’s a nice alternative to going in and waiting at a GP for medication.
Customer service was very helpful when I was having issues receiving my results from the pathology clinic. Responded within minutes and had taken care of contacting the clinic to chase my results. Show reply
Ash
AshSydney, NSW2 posts
 

Impressive Service!

Have always had an exceptional experience with Prep Health Team. The customer service team and doctors were fantastic—professional, efficient, and helpful. Everything from getting a medication prescription to requesting laboratory tests was handled electronically, making the process smooth and hassle-free. I highly recommend their services to anyone seeking reliable and convenient healthcare solutions. Show reply
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Anonymous
Anonymous
 

Caring and Supportive Team

Great service all around! Customer service always responding within minutes and the clinicians are so lovely and understanding with everything. It’s a great way to organise routine testing and getting prep at home. Everyone I’ve interacted have been so kind and supportive and I’ll continue to use the service.

My only issue would be that the MediRecords system and app isn’t great :( it would good to see them move to a modern system if possible. Show reply

Value for Money
Michael
MichaelGreater Melbourne (Outer), VIC
 

Great and simple

Great service, easy to use. Results are clear and have recommended to others to use Show reply
Anonymous
Anonymous
 

A comfortable and easy to use

The doctor I spoke to was professional and comforting. Thereafter it was a quick process to obtain the referral. Will definitely use this service again. Show reply
KayTube S.
KayTube S.
  Fair Incentive

Prep !

Good product to protect yourself and protect others!! Prep Excellent . Show reply
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Rodney A.
Rodney A.
 

Peace of mind

Easy to use, Drs are easy to book appointments with and talk to Show reply
Adam Ballard
Adam BallardGreater Melbourne (Metropolitan), VIC4 posts
  Verified

Easy and keeps my health a priority

It couldn’t be simpler and I appreciated some questions being answered on the phone consult. I’ve now got into a habit of EScript’s after needing an urgent request (before last minute OS trip) and the team couldn’t have been better and refunding my delivery and converting it to EScript. Absolute legends. I simply go in once a month and get my pills. As easy as grocery shopping. I mean, no one loves the blood, swap test process but it keeps my health a priority and who doesn’t love the word Phlebotomist! Show reply
Murray H.
Murray H.Tasmania
 

Prep health

All is good and working well with me..thanks for everything. Show reply
Value for Money
Jono W.
Jono W.Greater Melbourne (Metropolitan), VIC
 

Easy carefree way to look after your sexual health as a Gay man

Had a telehealth appointment about PreP and Dr Pace was friendly, informative and answered all my questions with ease. I have used their STI testing service before and they were equally friendly and helpful. Such an easy way to look after your sexual health and all all bulk billed. Show reply
Dav
DavCanberra Central 2601, ACT
 

Prep up - stress free

Great service. Hassle free. Be safe and have peace of mind. Highly recommended AAA+++ Show reply
Daniel
Daniel
  Fair Incentive

Easy and efficient

I have been with them for over a year and they are super friendly, even if there could be a language barrier they are super friendly and try their best to make you understand how it works, I'm staying with them to get my prep.

Questions & Answers

Don
Don

So when can i expect my medi ation to arrive?

PrEP Health
PrEP Health   DM   

Hi Don Can you email this question to info@prep.health so we can identify you and let you know this information?

Details

About PrEP Health

PrEP Health provides online and affordable access to PrEP medication. PrEP is a combination of two medications, co-formulated tenofovir and emtricitabine, and is used by those at risk of HIV infection.

To access PrEP, you need a prescription from a doctor. When you sign up with PrEP Health, you get a referral for certain tests (HIV negative, kidney function, and an STI test) to determine if you’re eligible for PrEP. A doctor at PrEP Health then evaluates your results, and you’ll have a once-off phone consult covered by Medicare. Your script can either be sent to your preferred pharmacy or to PrEP Health’s pharmacy partner who can discreetly send the medication to you.

Points of praise:

  • Most reviewers found PrEP Health’s website easy to navigate, with clear instructions on how to use the service.
  • They also said that their medication arrived in a timely manner.
  • Reviewers experienced excellent and professional customer service.
Visit official website
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