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Pretty Little Thing

Pretty Little Thing

1.9 from 267 reviews

Reviews

1.9

267 reviews
5
(28)
4
(24)
3
(11)
2
(21)
1
(183)
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divasew

divasewmelbourne

  • 13 reviews
  • 9 likes

Don't Bother

published

First time ordering and will probably be the last. Delivered fairly quickly to Australia, but thats where the positives end. I ordered clothes for my daughter AUS & UK size 8, they look like they would barely fit my 6yr old granddaughter! 3 dresses a great variance of up to 6cms difference between them, 2 pr pants, waists 5cm difference 1 to another. I sew and there is no way these are standard sizes.. Maybe standard Chinese sizes! Very cheap fabric also! I'm not happy, but too much hassle to send back.

Product Quality
Shipping
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
See all answers

POOR QUALITY,

published

I brought some track pants from there, it had stains and yellow markings on it. I also brought a sweatshirt, that was made from poor quality material, do not recommend.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Not happy Jan

Not happy JanSydney, NSW

Size isn't what they say it is

published

These guys are very misleading in sizing, I ordered my size which is 22 and I know 22 fits me but what I got from these guys was definitely not 22! The bodysuits were tiny and the jeans I just knew weren't going to fit! Not going to bother returning them as I've hurd horror stories about the return process! Never ordering from these guys agian

Product Quality
Shipping
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
See all answers
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Karl

KarlSydney, NSW

Very poor service

published
Product Quality
Shipping
Return Claim MadeNo
Product Appearance Not as advertised
See all answers
Donna

DonnaGreater Melbourne (Metropolitan), VIC

Stain on satin pjs

published

Received my brand new satin pjs with a stain and after trying them on for the 1st time the arm tore at seam. After contacting pretty little thing and 10 emails later they offered me a promo discount for my next purchase. ARE YOU SERIOUS I will never purchase from them again. Very bad at everything.

Product Quality
Sizing True to size

STEALS YOUR MONEY!!

published

I placed an order start of July and they are unable to “see my order”. They stole my money. It is now end of July and still haven’t heard back.

Product Quality
Return Claim MadeYes
Product Appearance Not as advertised
Anna

AnnaSydney, NSW

Waste of money

published

I ordered a puffer jacket but didn’t receive it. It’s been more than 2 months and I tried contacting them through email but they didn’t reply my email. I spent my 80$ for nothing. I am very disappointed.

Product Quality
Bev M

Bev MCanberra 2600, ACT

  • 5 reviews

Not what it looked like on a the page

published

I was disappointed as the clothes did not look like they did on the page and the material quality did not feel good at all. Also there was a really gross smell on each garment and even after multiple washes it would not leave the fibres.

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
See all answers
Zozle

ZozleCentral Highlands and Goldfields, VIC

Impressed

published

Loved the amount of stock available for all body shapes and sizes. Fits great. Good quality. It came 12 days earlier then expected which was amazing. Overall an amazing experience.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
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Rubbish

published

I ordered 4 items of them. Quality is far from the best. 1 item did not arrive, still haven't received it after letting them know. 1 item had a whole load of wool around it. Had to cut through it to try it on, they asked for a photo...??? 1 item was way to big, not even close to my size. They asked me to return it... pay $15 to return on an $50 item? Considering that all items where not up to standard. The only thing that worked was the dress I purchased, but again a button was missing. Honestly the worst place I have ordered from, such a disappointment. They should consider spending some of their advertising budget on quality and quality control. Will do my best to make sure no one uses their hard earned cash on this rubbish.

Product Quality
Shipping
Return Claim MadeNo
Sizing Very large
Product Appearance Not as advertised
See all answers
Paul Henderson

Paul HendersonSouth-Eastern Region, NSW

  • 3 reviews

Great!

published

Great efficient service, nice quality clothing and considering all my goods were half price they were great value for money! I love my goods! Will definitely be buying from PLT again!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
  • Verified customer

Not worth it !!

published
Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
See all answers

False advertising

published

Products are NOT true to size & The material of the clothing is cheap. Very dissapointed considering I spent $369 here. I wish I had done reviews before purchasing. Money Waisted.

Product Quality
Shipping
Sizing Very small
Product Appearance Not as advertised
See all answers

Not happy.

published

i had never ordered from plt before and my first experience i can say, i was not pleased at all. i cannot say how my clothes fit because they never arrived. after a month of waiting with no updates whatsoever, i finally get into contact with their customer service, which is by the way appalling, only to be told that my order has been lost in transit and a refund has been processed because they clothes i ordered were out of stock because i bought them on sale :) can definitely say i will never be placing an order with them again!

Shipping
Megan J.

Megan J.Metropolitan Adelaide, SA

  • 2 reviews

Very happy customer

published

Very happy great quality .True to size and looked exactly like the
picture did..... Also quick delivery... I will definitely be a regular customer from now on... I was a bit worried because I seen many bad reviews but my experience was fantastic love love love my new clothes

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
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Grace J.

Grace J.South East Queensland, QLD

Very satisfied!

published

Wasn't expecting too much after reading all the negative reviews after i purchased but honestly was pretty impressed! Bought 3 dresses, thigh high boots, jumpers, lace playsuit and a few tops and not only was the quality of all my purchases great but for once they fit perfectly!
My advice to avoid disappointment would be, be realistic and honest with yourself about your dress size and take into consideration your body shape compared to that of the model obviously it won't fit the same if she's say a triangle and your an hour glass

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Trinity N.

Trinity N.Greater Melbourne (Inner), VIC

Worst Experience

published
Return Claim MadeNo
Ceri F.

Ceri F.South East Queensland, QLD

  • 3 reviews

Very happy with dress

published

Ordered a size 6 navy halterneck dress with lacy top for my daughter's graduation in November 2019. I'd left it very late and was worried it wouldn't turn up in time. Turned up with a few days to spare. Needed to alter the neckline as she's quite slim and this was to be expected. No issues with the quality of the dress - very impressed. Will be ordering again from here.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Daniella W.

Daniella W.Victoria

Terrible quality and misleading photos

published

Quality is veryyyy cheap, especially for the price. Bought 4 items including 2 blazers, with the blazers being a weird stretchy material and really cheap stitching. The hems are all sticking out and not neat at all. Have to return all my items. The top was extremely thin and see-through, honestly would have got a better deal for my money at Kmart.

They spend so much on advertising, packaging and email designs that they neglected to put that attention into their actual clothes.

Product Quality
Shipping
Return Claim MadeNo
Product Appearance Not as advertised
See all answers
mny

mny

  • 5 reviews
  • 1 like

No just no...

published

I purchased 2 trackies, 4 sweatshirts and 1 t shirt and it took 1 month to get to australia. The trackies worse quality than kmart or walmart and length are so long that it wouldn't fit anyone under 5 foot 5. Sweatshirts all very very thin. Don't believe all the PLT YouTube videos saying they are thick and warm. Have to return everything except for the Chicago sweatshirt since its oversized albeit very thin for fleece material. Now just have to wait another 2 weeks for money to be returned after paying for return shipping smh. If you want loungewear look at cotton on instead

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
See all answers
Page 1 of 14

Questions & Answers

chloe d.

chloe d.asked

how do I return and get a refund. they are making it very hard and confusing to return and get my money back, can someone please explain the process? thank you

No answers
Anya

Anyaasked

Do lace socks actually stay up with the ribbon as wanting to wear to races.

No answers
Maria S.

Maria S.asked

Hi For standard shipping did they ever send it before the estimated days? Thank you

No answers

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