WHOO HOO she's ace
FAST AS DELIVERY (and I live in a small far away beach town) can confirm I am now addicted to shopping online with them. Qual is good and so are the prices. The variety of clothes is ace as too .Love ya work
Used to be my favourite store...
Princess Polly USED to be consistently good quality and decent pricing in my opinion. Recent orders however, have been a different experience, and I end up returning most of what I bought. The quality has gone downhill so much. Skirts are so thin and cheaply made its ridiculous, and some shirts are so sheer its had to wear as even with nipple covers you can see absolutely everything which I personally arent comfortable with. i think the photos online make the clothes look completely different in terms of quality and sometimes colour for example I ordered a jumpsuit I thought was going to be beige and it was a dark green? So disappointed. Princess Polly is definitely a hit and miss nowadays unfortunately.
Brought 2 items from them because of their sale - a pink crop sweater and a red shoulder dress. It was easy to navigate around the online store and while normally I wouldn't shop on PP because of the price, the sale had reduced the price to a reasonable amount. I received the items in the next 2-3 business days by express shipping which was alright considering I ordered on a very late Friday. The quality of the items was alright for the price and given that it is online. The red dress was very tight and I had received compliments on it, the onl...y little downside was that the item description was very short and lacked description so the dress orange-red than the 'red' dress I imagined. Furthermore, the dress didn't have lining so you could see imprints of my body such as my bellybutton. Other than that, I'm happy with the dress. The pink top was darker than what was shown online but it fitted very well and the material was good and thick so I was happy with that. I would say to lower expectations and read the description carefully. The colour of your items may be lighter or darker so keep that in mind when looking at their photos because they would have lighting and may have an unintentional filter. Would shop again with reasonable prices.
First and Last Time !
Well overpriced for the quality of the items. I purchased two dresses from there website, both are very short, cheap material and one of them even had a slight tare. They make the return process difficult and I even have to pay for shipping to send my faulty item back.
- Verified customer
Withholding my money
I don’t know why they are withholding $40 from me. I order a lot from them and on this particular order I sent all items back but only received a partial refund. This is through their US website. They also would not email me back.
Favourite store ever.
The clothes are so pretty, good quality, and reasonably priced. You get free express shipping when you spend over $50, which is amazing - once I ordered something at 3pm in the afternoon and it came the next day at 10am. Plus, my order came with a 15% off discount for my next order and a sample from Benefit Cosmetics! They stock many other well-known brands too, like Abrand, Thrills, etc. There is also always discount codes which is what I love most - there are so many other companies out there that limit discount codes so that you're always forced to pay full price, so I love that Princess Polly values their customers and wants them to find the best deals.
Excellent customer service
Excellent customer service very quick to reply to emails always friendly. Clothes always arrive on time and there is never any issues. Clothes are always great quality would highly recommend.
Great quality clothes! Fairly quick shopping and great customer service. The girls go out of their way to answer emails and texts about orders. I would highly recommend this store to anyone!
The best online experience
The service at Princess Polly cannot be faulted. The order status/tracking updates are extremely quick, and I have always received my parcel the next day (Sydney). I have never paid a shipping charge as I spend over the minimum amount - which is low compared to other online retailers.
I also have no issue with returns, and am often issued with a credit note as quickly as I can get order confirmations. I love that they have introduced product reviews, as they help my final decisions. I also love that they often restock products.
There are alw...
- Verified customer
I buy Jeffree Star Cosmetics off of Princess Polly
They are fantastic. My parcel was dispatched 50 MINUTES after I ordered it!! Fantastic shipping, fantastic service, better prices than other Australian suppliers of JFC. Have never bought clothes off PP, but can confirm that the cosmetics are awesome.
Always comes by the next day!
Love them! Everything I've ever bought has come the same day as I purchased or by the next day when I purchase at night. I'm in Brisbane and I love shopping through Princess polly. I have bought velvet doc martin's and the jefree star blood sugar palette from there, both as described.
Easy to navigate. Quality clothing. SUPER FAST SERVICE! Amazing all round - super reliable. Amazed with my most recent purchase - I placed the order it was shipped within 27 minutes & I received it within 20 hours!!! Incredible!
Frauds and scammers
I bought 3 items and one zipper was broken and the other 2 did not fit well so I paid 8.99 to return them first off which us dumb, then now they bbn keep lying and not refunding me and giving me the run around. afterpay is still trying to charge me too! This is the most disgusting company ever! REFUND MY ORDER #702529645
Sizing a bit off
So the legs in the denim jumpsuit “The Tatum Jumpsuit” fit fine, but the uhm crotch part went too low. It also didn’t fit in the waist I got a size 6 but felt like it was a size 8
Other then that I would have enjoyed those things being fixed and loved the outfit.
My go to online store
Really cute and trendy clothes from and wide range of brands. Great customer service and amazingly fast shipping! - they have same day delivery for QLD customers if you order before a certain time. Goods always arrive in good condition, and the courier that they use (Star Track Express) is fantastic at giving you updates on your delivery.
Had no problems so far with exchanges or returns, they just deduct $6 from your order if you use their return label, which I find is very reasonable. Will shop over and over again, love Princess Polly!
I buy off this site every 2nd week and have always had the same experience. 1) the clothes are great 2) the shipping is unbelievably fast (I'm located in NZ & will always receive next day which is crazy considering most NZ sites take 3-5 working days) 3) whenever I need to return anything, their customer service is amazing and they process the refunds really quickly. My go-to online boutique shop!
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Questions & Answers
Do they sell Authentic Cosmetics? Was going to buy some Jeffree Star products but I'm so scared they're fake!
If I received my clothes and i got the wrong sizing, can i return for free and ask for another sizing to be ship?
|Category||Online Shops, Footwear and Clothing|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$50.00|
|Clothing Type||General / Everyday and Swimwear|
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