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Princess Polly

Princess Polly

4.3 from 92 reviews

See the Best Footwear in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
65
4 star
9
3 star
6
2 star
4
1 star
8

lizziejcampbell

lizziejcampbellSouthwest, VIC

WHOO HOO she's ace

published

FAST AS DELIVERY (and I live in a small far away beach town) can confirm I am now addicted to shopping online with them. Qual is good and so are the prices. The variety of clothes is ace as too .Love ya work

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

jana1kolm

jana1kolmPerth, WA

Used to be my favourite store...

published

Princess Polly USED to be consistently good quality and decent pricing in my opinion. Recent orders however, have been a different experience, and I end up returning most of what I bought. The quality has gone downhill so much. Skirts are so thin and cheaply made its ridiculous, and some shirts are so sheer its had to wear as even with nipple covers you can see absolutely everything which I personally arent comfortable with. i think the photos online make the clothes look completely different in terms of quality and sometimes colour for example I ordered a jumpsuit I thought was going to be beige and it was a dark green? So disappointed. Princess Polly is definitely a hit and miss nowadays unfortunately.

Product Quality
Shipping
Sizing Slightly small
Product Appearance Not as advertised
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Kiera

KieraSydney, NSW

Great clothes!

published
Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Chantelle

ChantelleHunter Region, NSW

Great but I have one complaint

published

Clothes come so quick are true to size and look like they do online buttttt, when I receive the clothes some have marks on them usually any white clothes bought.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

First and Last Time !

published

Well overpriced for the quality of the items. I purchased two dresses from there website, both are very short, cheap material and one of them even had a slight tare. They make the return process difficult and I even have to pay for shipping to send my faulty item back.

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly small
Product Appearance Not as advertised
See all answers

  • Verified customer

Withholding my money

published

I don’t know why they are withholding $40 from me. I order a lot from them and on this particular order I sent all items back but only received a partial refund. This is through their US website. They also would not email me back.

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
See all answers

molly

mollySydney, NSW

Favourite store ever.

published

The clothes are so pretty, good quality, and reasonably priced. You get free express shipping when you spend over $50, which is amazing - once I ordered something at 3pm in the afternoon and it came the next day at 10am. Plus, my order came with a 15% off discount for my next order and a sample from Benefit Cosmetics! They stock many other well-known brands too, like Abrand, Thrills, etc. There is also always discount codes which is what I love most - there are so many other companies out there that limit discount codes so that you're always forced to pay full price, so I love that Princess Polly values their customers and wants them to find the best deals.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Excellent customer service

published

Excellent customer service very quick to reply to emails always friendly. Clothes always arrive on time and there is never any issues. Clothes are always great quality would highly recommend.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Dakota

DakotaAdelaide

  • 4 reviews

Amazing

published

Literally cannot fault princess Polly. Super fast shipping, amazing quality and the best prices. It’s my go too store when I need a new outfit for a night out or even just to treat myself

Sizing True to size
Meg

Meg

  • 5 reviews
  • 2 likes

Great service

published

Great quality clothes! Fairly quick shopping and great customer service. The girls go out of their way to answer emails and texts about orders. I would highly recommend this store to anyone!

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
See all answers

bonbon

bonbonSydney, NSW

  • 3 reviews
  • 2 likes

The best online experience

published
Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
See all answers

  • Verified customer

I buy Jeffree Star Cosmetics off of Princess Polly

published

They are fantastic. My parcel was dispatched 50 MINUTES after I ordered it!! Fantastic shipping, fantastic service, better prices than other Australian suppliers of JFC. Have never bought clothes off PP, but can confirm that the cosmetics are awesome.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Allison

AllisonSouth East Queensland, QLD

Ridiculously fast shipping

published

I was so impressed with the speed of the shipping form placing my order in the morning, I received it at 3PM the same day - with a discount code! Unbelievable

Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
See all answers

Elle G.

Elle G.

  • 4 reviews
  • 1 like

Always comes by the next day!

published

Love them! Everything I've ever bought has come the same day as I purchased or by the next day when I purchase at night. I'm in Brisbane and I love shopping through Princess polly. I have bought velvet doc martin's and the jefree star blood sugar palette from there, both as described.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Hay L.

Hay L.Greater Melbourne (Outer), VIC

Perfect service

published

Easy to navigate. Quality clothing. SUPER FAST SERVICE! Amazing all round - super reliable. Amazed with my most recent purchase - I placed the order it was shipped within 27 minutes & I received it within 20 hours!!! Incredible!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Frauds and scammers

published

I bought 3 items and one zipper was broken and the other 2 did not fit well so I paid 8.99 to return them first off which us dumb, then now they bbn keep lying and not refunding me and giving me the run around. afterpay is still trying to charge me too! This is the most disgusting company ever! REFUND MY ORDER #702529645

Product Quality
Shipping
Sizing Slightly small
Product Appearance As advertised
See all answers

MelissaInez

MelissaInezCentral Queensland, QLD

  • 3 reviews

Sizing a bit off

published

So the legs in the denim jumpsuit “The Tatum Jumpsuit” fit fine, but the uhm crotch part went too low. It also didn’t fit in the waist I got a size 6 but felt like it was a size 8
Other then that I would have enjoyed those things being fixed and loved the outfit.

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
See all answers

hle

hleVictoria

  • 3 reviews

fast and polite

published

i received my items within a couple days and nice quality clothing. staff were very polite and helped straight away with any queries i had. would definitely purchase from here again.

Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
See all answers

Naomi R

Naomi R

  • 4 reviews
  • 3 likes

My go to online store

published

Really cute and trendy clothes from and wide range of brands. Great customer service and amazingly fast shipping! - they have same day delivery for QLD customers if you order before a certain time. Goods always arrive in good condition, and the courier that they use (Star Track Express) is fantastic at giving you updates on your delivery.

Had no problems so far with exchanges or returns, they just deduct $6 from your order if you use their return label, which I find is very reasonable. Will shop over and over again, love Princess Polly!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Fast/Friendly/Fitting

published

I buy off this site every 2nd week and have always had the same experience. 1) the clothes are great 2) the shipping is unbelievably fast (I'm located in NZ & will always receive next day which is crazy considering most NZ sites take 3-5 working days) 3) whenever I need to return anything, their customer service is amazing and they process the refunds really quickly. My go-to online boutique shop!

Product Quality
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
See all answers

Page 1 of 5

Questions & Answers

Erika J.

Erika J.asked

Do they sell Authentic Cosmetics? Was going to buy some Jeffree Star products but I'm so scared they're fake!

2 answers
Kim B.
Kim B.

Thats what i was wondering. Whenever Jeffree talks about where to buy his products ive never heard him mention this website.

Erika J.
Erika J.

If you actually go to the F.A.Q. on his website, PP is listed as an authorized retailer! I took the plunge and bought from them!


En Xun L

En Xun Lasked

If I received my clothes and i got the wrong sizing, can i return for free and ask for another sizing to be ship?

2 answers
Lisa
Lisa

probably not, they charge you to return faulty clothes

mny
mny

yes you can, it states this in their returns policy.


Hayze

Hayzeasked

Are the cosmetics palettes authentic? I remember Jeffree Star sating that there are only certain stores he is partnered with to sell his products.

No answers

Get an answer from our members

Details

CategoryOnline Shops, Footwear and Clothing
Mens / Womens Clothing Womens
Labels Sold Own Label
Buy Now, Pay Later Options AfterPay
Type of Footwear OfferedCasual & Dress Shoes
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Clothing TypeGeneral / Everyday and Swimwear

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