PrixCar

PrixCar

 Verifiedprixcar.com.au
PrixCar
3.0

302 reviews

PositivevsNegative
49% · 148148 · 49%
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Sender or ReceiverSender · Receiver
Delivery Time
  • Early
  • On Time
  • Late
  • Unacceptably Late
  • Never Arrived
  • Never Collected
Delivery Arrived in Good ConditionYes · No

Reviews

302 reviews
302 reviews
Jeff N.
Jeff N.Hobart, TAS
  Verified
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Swordfish
SwordfishPerth17 posts
  Verified

She arrived safe

My car arrived safe in Perth from Adelaide. Covered in half the Nullarbor but in good order. Took 5 weeks (longer due to Easter). Tracking updates texts didn’t work but speaking on the phone with them was fine. My dealer managed to get a much better deal than me in booking her in for transport. I was told I’d need to pay over $5000 as she had to travel in her own cage. Yet the dealer got her on their truck no cage for just shy of $1300. I was happy with this service and would use them again. Show details
Alex E
Alex E
  Verified

Innacurate tracking and late delivery

Provided outdated and inaccurate tracking and delivery date. I understand this could be fault of the shipping and dockyard but when dealing with vehicles tens of thousands of dollars in worth this is something that should be accurate, timely, and professional. At least an updated ETA would have been appreciated so I wasn't left waiting all day for nothing impacting pre-existing plans. Show details
shirley sharp
shirley sharpQueensland22 posts
 

Top company ..All care was taken of my beloved car!!

Very professional and caring people..Thank you Donna Toy at Perth Depot on the gate..for your caring manner..And the lovely Stacey ..And Anna ..Very professional ladies ..Who totally understand how much worry putting your car from Perth to Brisbane on a truck can be..My beloved GI Jo arrived with only a few specks of dust..!!well done to this company ..would use again!!Tracking used ..amazing invention!! Show details
Scott W.
Scott W.Sydney Surrounds, NSW
  Verified

Bad experience

In a word ,don’t do it ,you will regret it forever .
The worst experience ever for my vehicle from WA to NSW ,it was picked up 2 days after a major rain event and then left to sit in an outdoor storage facility for 3 weeks
It is a brand new vehicle that took 4 weeks to receive and when it did arrive it arrived damaged ,of which they have now taken no responsibility ,of which I am now left to have repaired at my cost on a brand new vehicle of which I have had for 1 week AGAIN: Dont do it ,find another operator Show details
Rachel
Rachel
  Verified

Great experience

We shipped our new car from QLD to VIC and had an excellent experience. No hiccups along the way, car arrived on the day and time they said and in perfect condition. Price was also really competitive and we found their limitations better for our SUV with a roof rack (e.g. height limit of 1.99m vs 1.9m which was the limit for a lot of other companies we quoted from). We found the tracking system to be great too. Thanks Prix! Show details
George Savva
George Savva
  Fair Incentive Verified

PrixCar is a highly professional and reliable company

The staff is involved were absolutely fantastic and I recommend this companies services at the highest level. Will not hesitate to use them again Show details
Jess
Jess
  Verified

Hope you’re not in a rush…

I paid extra to store goods in the car and read the terms and conditions — it said I couldn’t have goods in the front or directly behind the drivers seat. When I got there they said I still had to take things out and I couldn’t have it on the back seat. When I called on the phone prior they said it would be fine. $300 extra for two suitcases in the car…

Car was delayed, I heard nothing from them. When I contacted they said “absolutely nothing to do with us” and contact someone else. Service was dismal, underwhelming and will not be using them again. Show details

PrixCar
PrixCar   DM   
More

Hi Jess. I'm sorry to hear about your situation. Can you please contact us with your booking information and we can investigate the situation for you? csc@prixcar.com.au

Ash
AshGreat Southern, WA3 posts
  Verified

PrixCar Service was excellent

I had a Citroen C5 purchased in Sydney delivered by PrixCar to their Perth Depot. The car was picked up on the date specified and was delivered to me on the day after PrixCar's predicted arrival. The car arrived undamaged. Communication was excellent. I needed to know when the car was available for collection as I had a 400km trip to Perth to collect it. I asked to be informed of the car's arrival 2 days prior and I was, with follow up to let me know the time at which it could be collected. Tracking was also promptly updated on line. Show details ·  1
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Craig
CraigLaunceston, TAS3 posts
  Verified

Fantastic Service

I had a great experience recently, with a tight time frame to work with, the expert advice and guidance of Lauren especially, provided a great result. Thanks again ! Show details ·  1
Bev
BevPerth, WA2 posts
  Verified

Highly recommend Prixcar

We transported our Mazda CX3 from Perth to Melbourne. They quoted 8-11 working days. We dropped it off on a Wednesday and by the following Wednesday it had arrived in Melbourne. We picked the car up this morning and were so relieved to find it in same condition as we sent it - just a bit dusty. We were nervous after reading some negative reviews so put and airtag tracker in the car which was not needed. I would use this company again and would recommend them to our friends. Show details ·  1
Jay
JaySouth East Queensland, QLD5 posts
  Verified

Great Service transporting our vehicle

Transported our Jaquar Vehicle from Cairns to Melbourne. First class service. Car arrived in perfect condition. Tracker location excellent. Communications throughout really good. Recommend and would use again. Show details ·  1
Yosuke K.
Yosuke K.
  Verified

Prixcar is excellent

I ordered my car to be transported from WA to QLD. They told me an estimated date that I would get my car here in QLD. They delivered my car exactly on the date without any issue!!
I truly appreciate it and would recommend this company!! Show details ·  1
AnP
AnPPerth, WA10 posts
  Verified

Scratches and delay

Had got my vehicle transported through Prixcar. The vehicle had to be transported from Mornington Vic to Perth WA. Although I am happy that no major damages happened but there were couple of deep scratches on the side mirror and another reason for being unhappy was the delay in delivery. The vehicle was delivered four days after the ETA. It was sitting in Adelaide for almost four weeks. I was told that there is a delay due to congestion at the train terminal. Show details
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PrixCar
PrixCar   DM   
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Melanie
MelaniePerth, WA4 posts
  Verified

DO NOT CHOOSE PRIXCAR!!!

I moved interstate with this company and I regret this decision. My very new car arrived absolutely filthy, caked on bird poo, mud and dirt. The man delivering my car said to contact the company if I found any scratches beyond the caked on mud. Of course when I washed my car, it was FULL of scratches. When attempting to claim for these damages, it was denied at all cost. What an absolute disgraceful company. They take no accountability, they don’t care about there customers at all. Do yourself a favour and stay away from this company. Show details
PrixCar
PrixCar   DM   
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Hi Melanie. I'm sorry to hear about the issue you've experienced with your delivery. I can see you had sent us an email regarding this and we are currently looking into it.

Questions & Answers

elvirka51
elvirka51

Is prixcar CUSTOMER SERVICE +1 (805)-3O8 OO4O prixcar PHONE NUMBER +1 (805)-3O8 OO4O ??
Is prixcar CUSTOMER SERVICE +1 (805)-3O8 OO4O prixcar PHONE NUMBER +1 (805)-3O8 OO4O ??

PaulN
PaulN

When booking door to door service (interstate transport) melbourne to adelaide. Does Prixcar pick up your car and put it on a trailer, truck? From the dealership Before it goes to their depot or do they just drive your car to their nearest depot? And then put on the truck/trailer for transport

Uss
Uss  

Was picked up from dealer in NSW by semi car transporter.
Delivered to me in WA from the depot on small 3car trailer towed by 4WD

Uss
Uss  

Semi from NSW to SA. Train from SA to WA
Wanted to avoid by sea, no fun if it sinks

Paul Boulos
Paul Boulos

I bought a BMW x6M 2019 from Brighton BMW, picked up and transported to perth in Mindarie
Please provide the tracking information
On 0431139773
Thank you

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Details

CategoryCouriers
ServicesVehicle Transport
Visit official website

Contact info for PrixCar

  • ABN: 18158361721

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