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Professional Partners

Professional Partners

5.0 from 110 reviews

Reviews

(109)
(1)
(0)
(0)
(0)
  • Timeliness
    5.0 (18)
  • Loan used for:
    • Refinancing (7)
    • First Home (3)
    • Second Home (2)
    • Investment Property (1)
  • Loan TypeVariable Rate (13) · Split (2) · Fixed Rate (2) · Line of Credit (2)
  • Online Tools
    5.0 (1)
  • Transparency
    5.0 (21)
  • Customer Service
    5.0 (21)
  • Application Process
    4.9 (17)
  • Loan Term30.5 years


  • Verified customer

Great experience end to end

published

Sean and Professional Partners where amazing in walking with us through our complex loan requirements. One area that really impressed was how Sean stayed the course over a 8month period as our new house search took longer than we thought. Would recommend Sean and Professional Partners to anyone looking for home or investment loan. Wonderful professional experience from end to end.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Andrew, thanks for the feedback. Searching for a new home does take a while. Very happy that we got there in the end. Enjoy the new home.

Review collected in partnership with Professional Partners


  • Verified customer

Made getting a loan easy

published

Sean was fantastic in securing our home loan for us. He was responsive, easy to deal with, easy to get a hold of and was always able to answer any questions we had. He gave us excellent advice and really made the whole process of getting a home loan very easy. I would highly recommend Sean & his team.

Transparency
Customer Service
Loan TypeSplit
Loan used for:First Home
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

HI Bec, thanks for the feedback and review. Happy to hear you had a excellent experience with us. Enjoy the new home .

Review collected in partnership with Professional Partners

  • Verified customer

The perfect loan

published

Sean was very helpful in getting me a loan in difficult circumstances and was very thorough and explained things perfectly. I will be happy to recommend him to other people.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thanks William for the kind works. We proud ourselves on educating our clients to help them make the right decisions

Review collected in partnership with Professional Partners

  • Verified customer

Great service and result

published

Sean and (especially) Greta were great in guiding us through the challenges of refinancing both our home loan and investment loan. Easy to deal with and gave nice simple explanations when matters were unclear. Did not rush or pressure us in any way.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateNovember 2019
Loan used for:Refinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Peter, thanks for the positive feedback. I am pleased to hear we were able to make the complex refinance simple. Regards

Review collected in partnership with Professional Partners


Kate Wain

Kate WainGreater Melbourne (Inner), VIC

  • Verified customer

Assistance with house loan

published

Thanks so much for your assistance Sean and Greta! We really appreciated the time you spent in explaining everything to us. We were very satisfied with the service and would certainly recommend you to family and friends. Thanks again!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Kate, thanks for the positive feedback. Glad we were able to adequately explain and help with the home loan and purchase process. Enjoy the new house

Review collected in partnership with Professional Partners


  • Verified customer

Loan Refinance

published

Sean and team have been fantastic as always. This is the second occasion I've used him, and have also recommended him to family who also had a great experience. His approach whilst direct and efficient is also very caring and sympathetic, taking into consideration a broad perspective rather than just closing a deal. Well done Sean and team. Hope to use you again in the future....Regards Denver

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thanks Denver for the positive feedback, appreciate your kind words. We enjoy building long term relationships with our clients.

Review collected in partnership with Professional Partners


Cath

CathVictoria

  • 2 reviews
  • Verified customer

Professional Partners Service

published

The service from Professional Partners was incredible. Both Sean and Gretta provided prompt and efficient responses to any communication, were able to secure me a loan with a competitive rate. They were always responsive and helpful. would highly recommend.

Transparency
Customer Service
Application Process
Timeliness
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1 comment
Professional Partners
Sean H.Professional Partners

HI Cath, thanks for the review. We are pleased to hear about your great experience with us. Thanks

Review collected in partnership with Professional Partners


  • Verified customer

High recommend!!

published

We purchased our first property and cannot thank Sean and team enough for their great service. Absolutely perfect to deal with, no extra costs, clear and thorough!! We really appreciate our experience with Sean and team and would highly recommend!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Lauren, thanks for the review. It was great working with you in helping you purchase your first home. Enjoy :-)

Review collected in partnership with Professional Partners

  • Verified customer

Fantastic and friendly assistance to get my new home loan

published

The team at Professional Partners were very open and informative when providing detail of our options around lenders. They were prompt when responding to us and were great at following up on any enquiries or questions we had. I would recommend them to anyone who is looking into a new mortgage or refinancing as they made the process very easy and stress free.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review and recommendation Rebecca. It was a pleasure assisting you with obtaining your home loan. We look look forward to working with you again soon.

Review collected in partnership with Professional Partners

  • Verified customer

Great service.

published

I’ve been using their mortgage brokerage services for a few years now
Can’t fault them. Supportive, easy to work with and responsive. Always prompt and reliable. If you’re after a solid broker - you found it.

Transparency
Customer Service
Loan TypeVariable Rate
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for the review and recommendation, we really value the long standing relationships we've built with clients like yourself.

Review collected in partnership with Professional Partners


  • Verified customer

mortgage refi

published

Very satisfied with the service offered. Craig and Gretta did a great job and are a pleasure to deal with. they attended to all the paperwork and ensured a seamless process

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your kind review Ryan, it was a pleasure working with you.

Review collected in partnership with Professional Partners


AndrewS

AndrewSGreater Melbourne (Metropolitan), VIC

  • Verified customer

Always helpful and good to deal with.

published

Professional Partners always keep my informed of what lenders are offer and good advise on my Mortgage. This is the third time I've used them and would recommend highly.
Thanks again to the team for your help.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateSeptember 2019
Loan used for:Refinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

As always it's a pleasure working with you Andrew, tank you for your review and recommendation. We look forward to working with you again soon.

Review collected in partnership with Professional Partners


AntonyK

AntonyKGreater Melbourne (Metropolitan), VIC

  • Verified customer

The best

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateAugust 2019
Loan used for:Refinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thank your for your incredible review and recommendation Antony. It's always a pleasure working with you and hearing how we've assisted you is exactly why we do what we do. We really appreciate your feedback.

Review collected in partnership with Professional Partners


  • Verified customer

Excellent Service, Highly Recommended

published

I would highly recommend Sean and Gretta from Professional Partners for their professionalism, courtesy and knowledge, and for the excellent rate we received - thanks!
From our very first meeting through to final settlement we were kept up to date and informed at every stage of the loan application, which made the entire process less stressful.
Would absolutely recommend to others.

1 comment
Professional Partners
Sean H.Professional Partners

Hi Wayne, Thank you for your recommendation and review of our services. It was a pleasure working with you and we look forward to assisting you in the future.

Review collected in partnership with Professional Partners

Alvin

AlvinGreater Melbourne (Inner), VIC

  • Verified customer

Timely, Trustworthy & Exceptional service!

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJuly 2019
Loan used for:Second Home
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Likewise it has been a pleasure working with you Alvin. We wish you all the best with your new property and look forward to working with you again in the future. Thank you for your detailed review and your recommendation, we really appreciate it.

  • Verified customer

Great service

published

The service was very professional and courteous. They kept us in the loop on the progress of the application. We are happy with the rate that they got for us.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for the review Udam, we look forward to assisting you again in the future.

Review collected in partnership with Professional Partners


  • Verified customer

Professional, above and beyond service

published

Great communication, knowledgeable and highly efficient - thank you! I would absolutely recommend Sean and the team to others. Appreciate the regular contact, solid advice and support throughout the complex process of buying a house. Very happy.

Transparency
Customer Service
Loan TypeVariable Rate
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your recommendation and kind review Ricci, we look forward to working with you again soon.

Review collected in partnership with Professional Partners


  • Verified customer

Great and professional service

published

The company was professional and efficient and offered tailored advice for a complex arrangement. Very happy with the service and will use them again in the future for all financing.

Transparency
Customer Service
Timeliness
Loan used for:Refinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thanks for the review Yehuda. We look forward to seeing you for your future finance needs.

Review collected in partnership with Professional Partners


MinetteM

MinetteMGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great Service - nothing is too much trouble.

published

Sean and Gretta were were so helpful. They helped us refinance and existing mortgage and in financing and purchasing an investment property.
Great service and wouldn't hesitate to recommend them.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateMay 2019
Loan used for:Refinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

We're pleased you found us helpful in obtaining your mortgages. Thank you for your recommendation and review.

Review collected in partnership with Professional Partners


  • Verified customer

Very Professional and Personable

published

Sean and Gretta from Professional Partners provided a comprehensive, honest and plain language service while financing a recent property. At all times we felt that we were their number one client and their service was evident of this. Also notwithstanding, an excellent rate for the current environment.
Thank you again

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Richard, it was a pleasure working with you.

Review collected in partnership with Professional Partners


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