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Professional Partners

Professional Partners

5.0 from 103 reviews

Reviews

Review distribution

5 star
102
4 star
1
3 star
0
2 star
0
1 star
0

  • Verified customer

High recommend!!

published

We purchased our first property and cannot thank Sean and team enough for their great service. Absolutely perfect to deal with, no extra costs, clear and thorough!! We really appreciate our experience with Sean and team and would highly recommend!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
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1 comment
Professional Partners
Sean H.Professional Partners

Hi Lauren, thanks for the review. It was great working with you in helping you purchase your first home. Enjoy :-)

Review collected in partnership with Professional Partners


  • Verified customer

Fantastic and friendly assistance to get my new home loan

published

The team at Professional Partners were very open and informative when providing detail of our options around lenders. They were prompt when responding to us and were great at following up on any enquiries or questions we had. I would recommend them to anyone who is looking into a new mortgage or refinancing as they made the process very easy and stress free.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review and recommendation Rebecca. It was a pleasure assisting you with obtaining your home loan. We look look forward to working with you again soon.

Review collected in partnership with Professional Partners

  • Verified customer

Great service.

published

I’ve been using their mortgage brokerage services for a few years now
Can’t fault them. Supportive, easy to work with and responsive. Always prompt and reliable. If you’re after a solid broker - you found it.

Transparency
Customer Service
Loan TypeVariable Rate
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for the review and recommendation, we really value the long standing relationships we've built with clients like yourself.

Review collected in partnership with Professional Partners

  • Verified customer

mortgage refi

published

Very satisfied with the service offered. Craig and Gretta did a great job and are a pleasure to deal with. they attended to all the paperwork and ensured a seamless process

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your kind review Ryan, it was a pleasure working with you.

Review collected in partnership with Professional Partners


AndrewS

AndrewSGreater Melbourne (Metropolitan), VIC

  • Verified customer

Always helpful and good to deal with.

published

Professional Partners always keep my informed of what lenders are offer and good advise on my Mortgage. This is the third time I've used them and would recommend highly.
Thanks again to the team for your help.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateSeptember 2019
Loan used for:Refinancing
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1 comment
Professional Partners
Sean H.Professional Partners

As always it's a pleasure working with you Andrew, tank you for your review and recommendation. We look forward to working with you again soon.

Review collected in partnership with Professional Partners


AntonyK

AntonyKGreater Melbourne (Metropolitan), VIC

  • Verified customer

The best

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateAugust 2019
Loan used for:Refinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thank your for your incredible review and recommendation Antony. It's always a pleasure working with you and hearing how we've assisted you is exactly why we do what we do. We really appreciate your feedback.

Review collected in partnership with Professional Partners


  • Verified customer

Excellent Service, Highly Recommended

published

I would highly recommend Sean and Gretta from Professional Partners for their professionalism, courtesy and knowledge, and for the excellent rate we received - thanks!
From our very first meeting through to final settlement we were kept up to date and informed at every stage of the loan application, which made the entire process less stressful.
Would absolutely recommend to others.

1 comment
Professional Partners
Sean H.Professional Partners

Hi Wayne, Thank you for your recommendation and review of our services. It was a pleasure working with you and we look forward to assisting you in the future.

Review collected in partnership with Professional Partners


Alvin

AlvinGreater Melbourne (Inner), VIC

  • Verified customer

Timely, Trustworthy & Exceptional service!

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJuly 2019
Loan used for:Second Home
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Likewise it has been a pleasure working with you Alvin. We wish you all the best with your new property and look forward to working with you again in the future. Thank you for your detailed review and your recommendation, we really appreciate it.

  • Verified customer

Great service

published

The service was very professional and courteous. They kept us in the loop on the progress of the application. We are happy with the rate that they got for us.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for the review Udam, we look forward to assisting you again in the future.

Review collected in partnership with Professional Partners

  • Verified customer

Professional, above and beyond service

published

Great communication, knowledgeable and highly efficient - thank you! I would absolutely recommend Sean and the team to others. Appreciate the regular contact, solid advice and support throughout the complex process of buying a house. Very happy.

Transparency
Customer Service
Loan TypeVariable Rate
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your recommendation and kind review Ricci, we look forward to working with you again soon.

Review collected in partnership with Professional Partners


  • Verified customer

Great and professional service

published

The company was professional and efficient and offered tailored advice for a complex arrangement. Very happy with the service and will use them again in the future for all financing.

Transparency
Customer Service
Timeliness
Loan used for:Refinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thanks for the review Yehuda. We look forward to seeing you for your future finance needs.

Review collected in partnership with Professional Partners


MinetteM

MinetteMGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great Service - nothing is too much trouble.

published

Sean and Gretta were were so helpful. They helped us refinance and existing mortgage and in financing and purchasing an investment property.
Great service and wouldn't hesitate to recommend them.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateMay 2019
Loan used for:Refinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

We're pleased you found us helpful in obtaining your mortgages. Thank you for your recommendation and review.

Review collected in partnership with Professional Partners


  • Verified customer

Very Professional and Personable

published

Sean and Gretta from Professional Partners provided a comprehensive, honest and plain language service while financing a recent property. At all times we felt that we were their number one client and their service was evident of this. Also notwithstanding, an excellent rate for the current environment.
Thank you again

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Richard, it was a pleasure working with you.

Review collected in partnership with Professional Partners


  • Verified customer

Why no 6* rating option?

published

Sean and the team were absolutely fantastic. A lot of care, attention to detail and reassurances over process meant our mortgage application and 30 day settlement all went through without a hitch. I couldn’t recommend them highly enough. These guys are 6* level!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your generous review and recommendation. It was a pleasure working with you and we hope to see you again soon.

Review collected in partnership with Professional Partners

Jeff Box

Jeff BoxGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 4 likes
  • Verified customer

Excellent Mortgage Service

published

Thanks Sean & Gretta, fantastic job with my remortgage.
As always Prof Partners came through with a great mortgage product with a good rate to suit my not so easy requirements, not easy in these times. Good communication through the whole process.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMarch 2019
Loan used for:Investment Property
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

It's always a pleasure working with you Jeff. Thank you for kind review. We look forward to seeing you gain soon.

Review collected in partnership with Professional Partners

NickB

NickBGreater Melbourne (Outer), VIC

  • Verified customer

Professional Partners - Great service

published

Professional Service and great communication throughout the process - as well as a better financial outcome for me. I can highly recommend them for any refinancing purposes. I will certainly be using them again.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateApril 2019
Loan used for:Refinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

We're so happy to have assisted you with your refinance Nick. Thank you for the review and recommendation. We look forward to working with you again in the future.

Review collected in partnership with Professional Partners


  • Verified customer

Amazing support and efficient and successful business

published

Great communication and always able to explain and support me through the process. More success with them than any other broker! Very professional and an easy process... highly recommend them.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateMarch 2019
Loan used for:Second Home
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your comparison, review and recommendation Leorah, we look forward to working with you again in the future.

Review collected in partnership with Professional Partners


  • Verified customer

Would highly recommend!

published

PP were very thorough and gave us clear information relating to refinancing our home loan. They listened to key things we were looking for and provided a number of options. They followed up any queries promptly and made the process a really positive one. We have recommended Sean and the team were great.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:Refinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Carl, we're so pleased you found the process positive. We look forward to working with you in the future.

Review collected in partnership with Professional Partners


  • Verified customer

Mortgage Broker

published

Brilliant Service and squared away all the issues I had with the Bank in obtaining the required Mortgage, and at a very good rate too! Top Company with Top people... Many thx to both Craig & Gretta.. they are on top of their game.Thx, Paul

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Paul, we are pleased you were happy with our service and your interest rate! It was a pleasure working with you.

Review collected in partnership with Professional Partners


Riccardo

RiccardoFootscray

  • Verified customer

Professional, no fuss service

published

With great communication and attentive to my needs, Craig and the team did a fantastic job at securing our refinance for our homeloan. I look forward to a friend asking for a mortgage broker so I can recommend Professional Partners.

I will use them again for my next home loan requirement.

1 comment
Professional Partners
Sean H.Professional Partners

We're pleased you were happy with our service and refinance and would recommend us. We look forward to working with you in the future.

Review collected in partnership with Professional Partners


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