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Professional Partners

Professional Partners

5.0 from 119 reviews

Reviews

(118)
(1)
(0)
(0)
(0)
  • Transparency
    5.0 (31)
  • Customer Service
    5.0 (31)
  • Loan TypeVariable Rate (18) · Split (4) · Fixed Rate (3) · Line of Credit (2)
  • Application Process
    5.0 (26)
  • Timeliness
    5.0 (27)
  • Loan used for
    • Refinancing (9)
    • First Home (4)
    • Investment Property (4)
    • Second Home (3)
    • Home Construction (2)
  • Loan Term30.375 years (8)
  • Online Tools
    5.0 (3)
  • Verified customer

The perfect broker

published

Craig assisted me with an investment loan and the experience was perfect. I was impressed with the rates he got me and he found me a loan that suited my needs. I was up to date throughout the whole process and Craig's communication is great. Highly recommend.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateFebruary 2020
Loan used forInvestment Property
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Travis thank you. We look forward to assisting you with your next investment purchase - Professional Partners

Review collected in partnership with Professional Partners

  • Verified customer

Excellent Service from Professional Partners

published

Craig from Professional Partners was courteous and diligent through the whole loan process. We were very impressed with his professional behavior. He negotiated a great deal we were happy with.

Transparency
Customer Service
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your kind review we enjoyed working together with you - Professional Partners

Review collected in partnership with Professional Partners

  • Verified customer

Knowledgable and helpful

published

Craig from Professional Partners was very helpful with our complex mortgage applications. He was very good at negotiating to get good interest rates and in keeping the bank moving the process along

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJanuary 2020
Loan used forInvestment Property
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Jared we love a complex challenge and glad we could achieve a great outcome for you - looking forward to the next purchase - Professional Partners

Review collected in partnership with Professional Partners

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Daniel

DanielGreater Melbourne (Inner), VIC

  • Verified customer

Fantastic service with attention to detail

published

The team at professional partners provided great service from the moment I initially contacted them, through the analysis phase, until the loan was identified and documentation sorted. They ensured everything was in shape to enable a quick and painless mortgage approval and followed through until post settlement. I would definitely use them again.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forRefinancing
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1 comment
Professional Partners
Sean H.Professional Partners

It was a pleasure working with you Daniel. Thank you for your review and recommendation. Look forward to the next time - Professional Partners

Review collected in partnership with Professional Partners

Marinus H.

Marinus H.Greater Melbourne (Outer), VIC

  • Verified customer

Mortgage Application and Restructuring

published

Professional Partners has been providing us with excellent service for more than 10 years. We've got an open relationship with Professional Partners whereby all our questions and requirements has been answered and turned around efficiently and quickly. We recommend the services of Professional Partners with confidence to any prospective client that's got a need around mortgage advice and restructuring.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan Start DateJanuary 2020
Loan used forFirst Home
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Marinus and we really appreciate your recommendation and referrals. It was a pleasure working with you - Professional Partners

Review collected in partnership with Professional Partners

  • Verified customer

Excellent service, would recommend to anyone!

published

I have used Professional Partners twice now, and will continue to return for further financing requirements in the future. Craig took the time to educate us on what we needed to know, and discussed the various options and approaches available to us, to help find the best fit for our needs. His communication throughout was fantastic, and nothing was too much when things required extra work or following up.

I would certainly recommend to anyone looking for a broker who can assess your position and needs, and work with you to find the best outcomes for you.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeSplit
Loan Start DateFebruary 2020
Loan used forSecond Home
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

We are so pleased to have been able to help you and achieve your goials of a new home. We appreciate your kind review and recommendations and look forward to continuing our work with you - Professional Partners

Review collected in partnership with Professional Partners

  • Verified customer

Excellent and friendly service

published

Professional partners were very prompt, informative and helpful. I would recommend them to anyone wanting assistance in finding the right loan. Craig provided information on all aspects of the loan and answered any questions we had.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJanuary 2020
Loan used forHome Construction
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

It was a pleasure working with you Rebecca. Thank you for your review and recommendation and looking forward to assisting you with the construction - Professional Partners

Review collected in partnership with Professional Partners

  • Verified customer

Great service very professional and knowledgeable

published

Craig and the guys at Professional Partners are easy to work with, they understand the banks requirements and they understood my requirements. Craig then could easily work with me and the banks to get the required outcomes I needed.

Transparency
Customer Service
Application Process
Timeliness
Loan used forInvestment Property
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Sean its been great working with you on all your property purchases and meet all your required outcomes - Professional Partners

Review collected in partnership with Professional Partners

  • Verified customer

Very professional and excellent service

published

Craig is extremely diligent and kept us informed throughout the whole process. We were refinancing a number of loans and it was rather complex. But he managed to restructure our entire portfolio at very competitive rates. Highly recommended.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forRefinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Review collected in partnership with Professional Partners

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NeilW

NeilWCentral Queensland, QLD

  • Verified customer

Professional Partners - great service!

published

Extremely happy with Professional Partners' customer service. Craig was very prompt in finding us the best home loan rates and did all the hard work for us. No extra costs at all. We are very satisfied with the rate received for our new loan.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2019
Loan used forHome Construction
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Neil, Thank you for your review. We're please to hear you are happy with your new rates We look forward to working with you again in the future.

Review collected in partnership with Professional Partners

  • Verified customer

Professional in name, professional in practice!

published

Craig and colleagues provided excellent support throughout the long, long journey of our off-the-plan purchase. As a first-home buyer, at times a little bamboozled by the requirements of the application process, their assistance was much appreciated.

1 comment
Professional Partners
Sean H.Professional Partners

Hi Steph, we were delighted to see you achieve your home owner dream! We look forward to working with you again in the future.

Review collected in partnership with Professional Partners

  • Verified customer

Great experience end to end

published

Sean and Professional Partners where amazing in walking with us through our complex loan requirements. One area that really impressed was how Sean stayed the course over a 8month period as our new house search took longer than we thought. Would recommend Sean and Professional Partners to anyone looking for home or investment loan. Wonderful professional experience from end to end.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Andrew, thanks for the feedback. Searching for a new home does take a while. Very happy that we got there in the end. Enjoy the new home.

Review collected in partnership with Professional Partners

  • Verified customer

Made getting a loan easy

published

Sean was fantastic in securing our home loan for us. He was responsive, easy to deal with, easy to get a hold of and was always able to answer any questions we had. He gave us excellent advice and really made the whole process of getting a home loan very easy. I would highly recommend Sean & his team.

Transparency
Customer Service
Loan TypeSplit
Loan used forFirst Home
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

HI Bec, thanks for the feedback and review. Happy to hear you had a excellent experience with us. Enjoy the new home .

Review collected in partnership with Professional Partners

  • Verified customer

The perfect loan

published

Sean was very helpful in getting me a loan in difficult circumstances and was very thorough and explained things perfectly. I will be happy to recommend him to other people.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thanks William for the kind works. We proud ourselves on educating our clients to help them make the right decisions

Review collected in partnership with Professional Partners

  • Verified customer

Great service and result

published

Sean and (especially) Greta were great in guiding us through the challenges of refinancing both our home loan and investment loan. Easy to deal with and gave nice simple explanations when matters were unclear. Did not rush or pressure us in any way.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateNovember 2019
Loan used forRefinancing
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Peter, thanks for the positive feedback. I am pleased to hear we were able to make the complex refinance simple. Regards

Review collected in partnership with Professional Partners

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Kate Wain

Kate WainGreater Melbourne (Inner), VIC

  • Verified customer

Assistance with house loan

published

Thanks so much for your assistance Sean and Greta! We really appreciated the time you spent in explaining everything to us. We were very satisfied with the service and would certainly recommend you to family and friends. Thanks again!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forFirst Home
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Kate, thanks for the positive feedback. Glad we were able to adequately explain and help with the home loan and purchase process. Enjoy the new house

Review collected in partnership with Professional Partners

  • Verified customer

Loan Refinance

published

Sean and team have been fantastic as always. This is the second occasion I've used him, and have also recommended him to family who also had a great experience. His approach whilst direct and efficient is also very caring and sympathetic, taking into consideration a broad perspective rather than just closing a deal. Well done Sean and team. Hope to use you again in the future....Regards Denver

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Thanks Denver for the positive feedback, appreciate your kind words. We enjoy building long term relationships with our clients.

Review collected in partnership with Professional Partners

Cath

CathVictoria

  • 2 reviews
  • Verified customer

Professional Partners Service

published

The service from Professional Partners was incredible. Both Sean and Gretta provided prompt and efficient responses to any communication, were able to secure me a loan with a competitive rate. They were always responsive and helpful. would highly recommend.

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

HI Cath, thanks for the review. We are pleased to hear about your great experience with us. Thanks

Review collected in partnership with Professional Partners

  • Verified customer

High recommend!!

published

We purchased our first property and cannot thank Sean and team enough for their great service. Absolutely perfect to deal with, no extra costs, clear and thorough!! We really appreciate our experience with Sean and team and would highly recommend!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forFirst Home
See all answers
1 comment
Professional Partners
Sean H.Professional Partners

Hi Lauren, thanks for the review. It was great working with you in helping you purchase your first home. Enjoy :-)

Review collected in partnership with Professional Partners

  • Verified customer

Great service.

published

I’ve been using their mortgage brokerage services for a few years now
Can’t fault them. Supportive, easy to work with and responsive. Always prompt and reliable. If you’re after a solid broker - you found it.

Transparency
Customer Service
Loan TypeVariable Rate
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for the review and recommendation, we really value the long standing relationships we've built with clients like yourself.

Review collected in partnership with Professional Partners

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