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2Professional Partners

Professional Partners

 Verifiedppartners.com.au
2Professional Partners
5.0

244 reviews

Positive vs Negative
100%0%
Loan TypeFixed Rate, Variable Rate, Line of Credit and Split
Loan used for
  • First Home
  •  · 
  • Second Home
  •  · 
  • Investment Property
  •  · 
  • Renovation
  •  · 
  • Refinancing
  •  · 
  • Home Construction
Average Loan Term29.2 years
Transparency ?
5.0
Customer Service
5.0
Application Process
4.9
Timeliness ?
4.9
Online Tools
4.8
Clear communication
Quick, smooth process
Helped reviewers get good deals
244 reviews
5 Jodie  · Professional and on the ball – I was most impressed by how quickly they could break down our financial details with minimum fuss.
5 Happy Customer  · Thank you! – Craig Schafner was fantastic to work with! I couldn’t be happier with the service.
5 Brad  · Great service – The service provided was very helpful and professional, the product was suitable.
5 Kevin  · Excellent, professional and knowledgeable – Professional Partners were great to work with and helped us finance our home. Would recommend.
5 JadeD  · Excellent service – Very professional, responded to queries quickly and provided detailed information. Highly recommend.
5 RobynG  · Excellent Service – Great customer service Sean was always available to assist with any questions we had all in all a very smooth transition.

Recent reviews

TrishaWarren L
TrishaWarren LNSW2 posts
 

Expertise and efficiency that is second to none – Chantal's expertise and her team's efficiency allowed us to choose the best loan product that suited our needs. Best of all, we learned a lot from the process, enabling us to make an informed decision and plan for the future. Transparent and very quick turnaround times. The service that Mortgage Domayne provides is second to none. Thanks again, Chantal and your team!

Julian
JulianVIC
  Verified

Craig is the best broker I've ever used – Craig is the best broker I've used. He is always getting the best rates and works hard to ensure everything is perfect. I am extremely pleased to recommend Craig who is exceptional at what he does. Show details

Manjula R
Manjula R2 posts
  Verified

Great Mortgage broker – Words are not enough to describe Craig's professionalism, attention to detail and prompt action. We are glad we have been connected to Craig to achieve the outcomes and look forward to working with Craig again. We would recommend Craig's services to anyone seeking to achieve their investment goals. Thanks again Craig

Ravi
RaviVIC
  Verified

Customer Feedback – Craig is very experienced, understands our needs, polite, kind enough to communicate with us on time, punctual, responsible , supportive, quick responsive, have clear knowledge about what he is doing etc. I will be sure to pass Craig's name to anyone I know who needs mortgage services. It has been great working with Craig and his team and we… Read more

appreciate his level of service and professionalism. We will certainly recommend him to friends/colleagues in need of a mortgage broker. Thank you Craig for all your help with everything. We will come back for our next move.

Hillel N
Hillel NVIC
  Verified

Amazing advice and service – Professional Partners offer great service. Craig was a pleasure to deal with. He understands your needs, is knowledgeable about the products available and works hard to get you the best deal and rates. If you are looking to refinance, I would highly recommend speaking to the team and getting great service. I also enjoy the follow up service and regular updates. Show details

D and F F.
D and F F.VIC3 posts
  Verified

Best mortgage broker that I ever used – Sean was really helpful and made the process as simple as possible especially given by complex situation, being self employed. Show details

Phil
Phil
  Verified

Excellent no fuss knowledgeable service – Sean was referred to me by someone at a social gathering and was highly recommended. He did not disappoint. The thing that stood out over and above other brokers I have spoken to in the past was his ability to quickly understand my complex needs being a business owner with other complexities and deliver an excellent solution that met my financial… Read more

needs on every level.

In addition to Sean's business acumen, the loan application process was seamless with very little time / effort required on my part - This was hugely appreciated given how time poor I am given family and work commitments.

10/10 and would highly recommend and use again

JHer
JHer2 posts
  Verified

Excellent broker – Professional advice, honest and transparent. Assisted us through a stressful period when we were purchasing our house! Cannot recommend highly enough

Tom W
Tom WVIC
  Verified

Personalised service with maximum benefits – Sean was fantastic - understood our mortgage needs, discussed best options with us after shopping around the lenders on our behalf, and was then proactive throughout the entire refinancing process. Will certainly be recommending him to others. Show details

Stuart J.
Stuart J.NSW
  Verified

Great advice – I've engaged with Craig on more than one property purchase, and have always received great guidance in terms of securing finance, and navigating the best products and options available. Well worth engaging and getting the advice early on.

Michael Aizicowitz
Michael Aizicowitz
  Verified

Highly recommended – Craig managed to get us a good deal and dealt with the financial institutions ion a professional manner. Alway had out interest at heart! Show details

Brett S.
Brett S.VIC
  Verified

Very Professional - Excellent Service and Knowledge – Engaged with Craig last year to help us secure a refinance of our existing mortgage to support planned renovations. Craig was able to secure very competitive rates but also provide excellent advice based on his years of industry experience which enabled us to achieve a fantastic outcome (which we are benefiting from today after all the recent rate rises). I wouldn't go anywhere else.... Show details

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Paul Roos
Paul Roos
  Verified

Excellent Servic – Worked with Craig from Professional Partners during the last few years in securing mortgages on various properties and renegotiating better rates. Brilliant service and very knowledgeable. Show details

Tony
Tony
  Verified

Very professional, informed and fast – Very professional (no pun intended). We communicated with a number of banks and mortgage brokers and Craig secured the best deal available and was fast. He was always two steps ahead of anyone else and was very helpful completing all documentation. All costs were detailed up front and the loan rate very competitive. We would recommend him to anyone looking for a loan. Show details

Annika
Annika
  Verified

Excellent service - will use again – Craig from Professional Partners has provided me with excellent service on multiple occasions and helped to explore options for both our main residence and investment properties. I highly recommend the services of Craig and his team and will continue using Professional Partners as my go to Mortgage Broker for the foreseeable future.

Michael
Michael
  Verified

Outstanding service from start to finish – Craig was outstanding from when we first met all the way to the loan (and beyond!). He is always professional and kind, really helped us to make the right decision for our home loan. Have already recommended him multiple times to my friends and family, one of the best. Show details

Maria
MariaVIC2 posts
  Verified

Broker Craig professional and knowledgeable service – We use Craig's service for second time and as always Craig was very professional and knowledgeable. His service was excellent and punctual. Show details

Gavin
GavinVIC
  Verified

Great service – Craig has been fantastic to deal with over many years. He makes the entire loan process very easy and communicates each step along the journey. There are always issues with the bank, but Craig works to find the solution. Strongly recommend Professional Partners! Show details

Camille Sunshine
Camille SunshineVIC
  Verified

Recommend without hesitation – Fabulous service . Recommend without hesitation. Craig helped us when no one else was able and he continues to provide five star ongoing advise & services . We have saved money and have referred our family & friends with confidence. Show details

Vipul Z.
Vipul Z.VIC
  Verified

Excellent service and loan options! – This is my 3rd instance dealing with Sean for my loan requirements in past 6 years, and it has been smooth sailing every time. The ease of the process, the options discussed and provided, as well as the quick turnaround - all of it showcases the awesome service offered. Definitely recommended for all your loan needs - new, investment or refinance. Show details

MelissaR
MelissaRVIC
  Verified

Great service - repeat customer – Sean has helped us on numerous occasions and we have always been very satisfied with his professional service and good solid advice. Show details

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Georgia L.
Georgia L.VIC
  Verified

Considered, patient, and knowledgeable – We've worked with Sean Herman from Professional Partners to secure our first home and found him very knowledgeable and patient. He answered all our questions, ran through multiple scenarios, and advocated for us to finance partners. Although we're new to the real estate market, we felt like valued customers and received personalised support (and… Read more

many follow ups to ensure we made the deadlines!). We'll be looking at purchasing a new home next year and would not hesitate to work with Sean again.

NoelP
NoelPVIC
  Verified

Calm and efficient – Sean understood what I was looking for and structured the service to meet my needs. At all stages of the process, he was communicative and clear. Despite the complex paperwork the instruction and what to expect were communicated. Show details

JonathanB
JonathanB
  Verified

Professional, efficient and supportive – Sean helped us through the refinance process with minimal fuss. Extremely professional and made the process very easy. Show details

Kaitlin E.
Kaitlin E.
  Verified

Highly recommend Professional Partners – Sean from Professional Partners helped us to secure finance for our first home. As business owners, the process seemed very overwhelming but Sean expertly walked us through each stage of the process. He was prompt with his communication and work and answered any questions we had along the way. We are now settled in to our new home and largely have Sean to thank for this. Show details

NickB
NickBVIC
  Verified

Re finance again – Great customer experience, although the financial institutions tried to add friction to the experience, Sean was able to navigate the process and get a great outcome efficiently Show details

Ramy Saad
Ramy Saad
  Verified

No fuss service – I hadn’t changed loan providers in over 10 years. In spite of this, professional partners made the transition super easy. I was well informed throughout and the process couldn’t have gone smoother. Show details

Vanashark
VanasharkVIC6 posts
  Verified

Took the pain out of finance – I valued Sean's professionalism and service. Sean completed removed all the headache and burden of financing a new house. I felt very empowered and armed with a product that was tailored to my needs. Show details

EroolG
EroolG
  Verified

Highly professional, knowledgeable and recommended – Professional Partners were incredible in assisting us though the home loan process. Clearly Sean has a deep knowledge and understanding of the home loan process and suite of products available which can be overwhelming and complex. Sean is an impeccable professional and kept my wife and I updated throughout the process. The entire process, from… Read more

when we first approached Sean with our needs, until post settlement was smooth and an absolute pleasure. Sean took the stress and hassle out of finding and securing a home loan. Highly, highly recommended!

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