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Promaster Pest Control

Promaster Pest Control

1.1 from 36 reviews

Reviews

1.1

36 reviews
5
(0)
4
(1)
3
(0)
2
(2)
1
(33)
  • Customer Service
    1.0 (1)
  • Transparency
    1.0 (1)
  • Timeliness
    1.0 (1)
  • Job Satisfaction
    1.0 (1)
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Angry victim

Angry victimSydney, NSW

Scumbags preying on the elderly

published

High pressure telephone sales focusing on the elderly. No morals or decency. If they call hang up - they are scum of the earth. I wish I was there when they turned up to an elderly family members property. She's had real professionals through only 6 month earlier but they still pressured her into a visit, and their ridiculous fee.

Customer Service
Transparency
Timeliness
Job Satisfaction
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Phone pests

published

I dont trust them - have scammed us in the past -ring back after 3 months, always say they are in the area, I made mistake of booking them and then cancelled, yet they ring 3 more times, next time we wont be so nice

Ninja Pest unreliable

published

No show today . 5/3/19. Promised 7am-10 am and leave by 11am. Call telling me offering 50% off termite inspection $265. I cancelled.
This company rings constantly to get business but once they have your business .they can’t bother to ring and tell you they are running late even after you have waited over 3 hours.
Operator wasn’t rude when I cancelled but no apology given either .

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Viv

VivSydney

Worst Service Do Not Use Them

published

Different people from Sales department keep calling every now and then for same thing. They do not coordinate.
The Pest control Service is terrible, it does not last for few months
Their service department is very ir-responsible including their Manager
DON'T ever use this company.

Strongly not recommended

published

They give good response to get the job. After that not good service at all. They take full money but incomplete work. Strongly not recommended. They are not honest on what they say. Very bad experience.

Pests back and they hassle you

published

So over this company. I used them twice and each time they needed to do a respray because the bugs were back.
I got another company and had no problem!!

No promaster are non stop calling me. Every time I ask them to take me off their list and they still call back.
They have been calling me for 3 years now.

DODGY Scammers!!!

published

Useless bunch of so and so's!!! Do not go near this company, otherwise calling themself Ninja Pest Control from Gosford region... Continual harrassing phone calls and ineffective usless pest control... Do not use them - you have been warned!!!

Huh

HuhMarayong

Harassment!!!

published

Non stop phone calls, have been reported yet they still harrass on a weekly basis. This week I've had 6 calls in 4 days. Here's a tip Pro Master, the next time you ring I will have a sports whistle handy and I will blow it into the phone so be prepared. It's your choice. Ring and be deaf or leave me alone!!!

Ineffective waste of money

published

We are up to warranty call out 4. No change at all in pests. I have requested a refund and was declined. Fair work will be getting a call about these guys.

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What do you care

What do you care

  • 2 reviews
  • 1 like

Stay away from this company!

published
Kensai

KensaiCANBERRA

Over servicing with next to no result

published

The family has found that this company had been spraying my elderly parent's home approximately EVERY 2 months for cockroaches etc for the last 2 - 3 years costing between $159 and $319 per treatment. We feel this company took advantage of my ageing father by continually ringing him to make an appointment, even while he was in hospital! The treatment spray was not very effective nor did it appear to have a residual effect as there is still evidence of pests which were supposed to be "covered" by the treatment. The conditional warranty is a joke. “…may take up to 5 weeks to achieve adequate control.” Hogwash, 3 weeks later they were back spraying again. This company should be ashamed of itself and its predatory behaviour.

Albi

Albisydney

Beware of this company

published

Whatever you do don't go anywhere near this company run and keep on running,Could not believe that the person I booked the inspection with lied about who the company was he said they were Ninja pest control in actual fact it was this dodgy company who have terrible reviews and for good reason.The person was only at house for not even half hour for $260, probably will have to get it done again because I cannot trust anything about this dodgy company.As I said earlier run and keep on running. STUPID ME beware of anyone calling you on phone HANGUP.

  • Verified customer

Total Waste of Time and Money- wish I read these reviews beforehand!

published
  • Verified customer

Fraud & Total Scam Don't Go Near Them

published

Was quoted for a job. They sent out a sub contractor that came who knew nothing about the job that had to be done & was under equipped for the job at task. Called the original so called expert that quoted the job, they made a lot of excuses, then finally got a call from a representative to tell me that they are incompetent of doing the job as per quotation.
They are a total waste of time & unprofessional.
They are a bunch of scammers!

Efficient and helpful - good warranty

published

Not sure why others have had such a bad experience but I have been using them for years and they are always friendly, helpful and on time. I've had to get them back a few times under warranty but never an issue and would continue to use them in the future.

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Lara T

Lara TSydney

  • 7 reviews
  • Verified customer

Stay away from them

published

I give customer servicer 0/10. Never have I spoken to such rude aggressive staff before. Their 6 month guarantee is a joke. They did come back as I have/had cockroaches and spiders everywhere after 3 months. The contractor was here for approximately 5 minutes, didn't even walk half the perimeter of the house, and with his smug attitude told me the follow up only included spot treatments. We now have more spiders than ever before. My advice - stay away from this company.

Ian S Boyle

Ian S BoyleSydney, NSW

  • 6 reviews

Promaster pests

published

Until 3 years ago I was using a local pest control.
Then, Promaster started calling me. They were very aggressive, and the inspections very limited.
Enough, I'll find another pest service.

No show!

published

Kept calling me at work after I told them not to and then when I booked they didn't show up! I waited from 7am to 12 noon on a Saturday and tried to call the office but no answer. I wont use them again.

Never again!

published

I tried to get rid of a specific pest problem.
It still continued after two months.
Reported the problem.
Refused to come out.
No after sales service.

Sam L

Sam L

  • 2 reviews
  • 3 likes

Total scam

published

Never ever use this company, we've been fooled over and over again by this company that continues to fob us off. Their 'premium' service costs about twice as much as its competition. It cost us $447 to get our termite inspection which was apparently 'an emergency alert' because there was apparently termites in the street due to flooding. The 'professional' Technion tapped a stick around the house for 5 minutes before telling us there was no termites. Absolute rip off. The person who called us 'softy' promised us numerous things from this service which we didn't receive and when asked about Softy the pest man had never heard of softy. Absolutely appalling, stay well away from this company and softy.

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