Scumbags preying on the elderly
High pressure telephone sales focusing on the elderly. No morals or decency. If they call hang up - they are scum of the earth. I wish I was there when they turned up to an elderly family members property. She's had real professionals through only 6 month earlier but they still pressured her into a visit, and their ridiculous fee.
Ninja Pest unreliable
No show today . 5/3/19. Promised 7am-10 am and leave by 11am. Call telling me offering 50% off termite inspection $265. I cancelled.
This company rings constantly to get business but once they have your business .they can’t bother to ring and tell you they are running late even after you have waited over 3 hours.
Operator wasn’t rude when I cancelled but no apology given either .
Worst Service Do Not Use Them
Different people from Sales department keep calling every now and then for same thing. They do not coordinate.
The Pest control Service is terrible, it does not last for few months
Their service department is very ir-responsible including their Manager
DON'T ever use this company.
Pests back and they hassle you
So over this company. I used them twice and each time they needed to do a respray because the bugs were back.
I got another company and had no problem!!
No promaster are non stop calling me. Every time I ask them to take me off their list and they still call back.
They have been calling me for 3 years now.
Non stop phone calls, have been reported yet they still harrass on a weekly basis. This week I've had 6 calls in 4 days. Here's a tip Pro Master, the next time you ring I will have a sports whistle handy and I will blow it into the phone so be prepared. It's your choice. Ring and be deaf or leave me alone!!!
Stay away from this company!
This is the worst pest control company in Australia. I did not listen to the reviews I read and went ahead to use them but learned a big lesson. The spray for the cockroaches did not work and when I called for the second respray oh my the man came to my house and was extremely rude. He accused me of wiping the medicine so it didn’t work and threatened that if we called him again he would make us pay. You see they tell you, if the medicine doesn’t work you can spray as many times because the warranty is for 6months. The minute you give them your...money then it’s game over for you. I paid $240 and up to now the cockroaches are still running around the house. My warranty has not expired but I will not call them back. I would rather pay more money to a different person. This company left a bitter taste in my mouth. It’s Promaster group on the central coast in NSW.
Over servicing with next to no result
The family has found that this company had been spraying my elderly parent's home approximately EVERY 2 months for cockroaches etc for the last 2 - 3 years costing between $159 and $319 per treatment. We feel this company took advantage of my ageing father by continually ringing him to make an appointment, even while he was in hospital! The treatment spray was not very effective nor did it appear to have a residual effect as there is still evidence of pests which were supposed to be "covered" by the treatment. The conditional warranty is a joke. “…may take up to 5 weeks to achieve adequate control.” Hogwash, 3 weeks later they were back spraying again. This company should be ashamed of itself and its predatory behaviour.
Beware of this company
Whatever you do don't go anywhere near this company run and keep on running,Could not believe that the person I booked the inspection with lied about who the company was he said they were Ninja pest control in actual fact it was this dodgy company who have terrible reviews and for good reason.The person was only at house for not even half hour for $260, probably will have to get it done again because I cannot trust anything about this dodgy company.As I said earlier run and keep on running. STUPID ME beware of anyone calling you on phone HANGUP.
- Verified customer
Total Waste of Time and Money- wish I read these reviews beforehand!
I was silly enough to use this company 2 years in a row, only due to them nagging me that I should respray. Biggest mistake and would encourage you all to steer clear!!
They are a waste of every cent they charged and customer service is next to nothing.
After finding spiders, cockroaches, and rodents after paying close to $500 for a double storey house I didn't bother to ask them to come back to fix the job because there would be no point. Either their products are crap or their staff are unqualified or both!
I found out after conta...cting another's pest control company (Jim's) that they had not touched areas like drain pipes, BBQ area and other common pest areas. For the amount I paid the least I would of expected was some peace of mind!!
- Verified customer
Fraud & Total Scam Don't Go Near Them
Was quoted for a job. They sent out a sub contractor that came who knew nothing about the job that had to be done & was under equipped for the job at task. Called the original so called expert that quoted the job, they made a lot of excuses, then finally got a call from a representative to tell me that they are incompetent of doing the job as per quotation.
They are a total waste of time & unprofessional.
They are a bunch of scammers!
Efficient and helpful - good warranty
Not sure why others have had such a bad experience but I have been using them for years and they are always friendly, helpful and on time. I've had to get them back a few times under warranty but never an issue and would continue to use them in the future.
- Verified customer
Stay away from them
I give customer servicer 0/10. Never have I spoken to such rude aggressive staff before. Their 6 month guarantee is a joke. They did come back as I have/had cockroaches and spiders everywhere after 3 months. The contractor was here for approximately 5 minutes, didn't even walk half the perimeter of the house, and with his smug attitude told me the follow up only included spot treatments. We now have more spiders than ever before. My advice - stay away from this company.
Never ever use this company, we've been fooled over and over again by this company that continues to fob us off. Their 'premium' service costs about twice as much as its competition. It cost us $447 to get our termite inspection which was apparently 'an emergency alert' because there was apparently termites in the street due to flooding. The 'professional' Technion tapped a stick around the house for 5 minutes before telling us there was no termites. Absolute rip off. The person who called us 'softy' promised us numerous things from this service which we didn't receive and when asked about Softy the pest man had never heard of softy. Absolutely appalling, stay well away from this company and softy.
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