Quick respond and Awesome service. Will definitely use them again!
Thank you Provey. All correspondences were thru emails and phone calls. They really made it easier and cut out all "red-tapes". The process was smooth and timely to get everything settled. Highly recommended, affordable and great service.
Great experience in dealing with Provey. Was purchasing my first home and had no real clue what I was doing but Carolyn made the process as simple and easy to understand as possible. Would highly recommend to anyone.
Pro's - Great automated processes, e-systems work, adjustments were completed early and accurate. Email responses were fast and covneyancer was attentive and responsive to feedback.
Con's - We really had to prompt and manage the process (i.e. for conditional terms, settlement timing and ensuring keys are collected by the agent).
Great experience with Provey & Peter
Peter Nguyen and I have been in communication for about two years now since I had put down a deposit for my land. The conveyancing process was smooth and throughout Peter always had prompt responses and ensured I was kept updated every step of the way. I would recommend others to seek Provey's services.
I used Provey when purchasing a new home as a first home buyer. They do all their transaction electronically which was awesome for me. They have their own online portal so you can track the progress and they provided some of the clearest documents outlining all steps and actions I have seen. Even though they transact online, I did call them a few times and they were super helpful, explained everything clearly and were seriously the easiest people to deal with in the whole home buying experience. Peter was my solicitor/conveyancer. I can't recommend them highly enough.
Excellent Customer Service
We have dealt with Carolyn for several years now and always offered friendly reliable service. Her attention to detail is excellent and polite courteous manner is second to none. I would have no hesitation in recommending her services to others in the future and in fact have done so in the past.
competence and peace of mind
Jonathan Sant and Karen Yu from Provey Conveyancing were there every step of the way to answer our many questions and guide us through the complex process in good time. having skilled professionals we could trust greatly mattered. Thanks Johnathan and Karen, thanks Provey,
Calm and knowledgable
Karen from Provey Conveyancing provided us with all the information we needed to understand what was involved in the process of purchasing our property. She was responsive to our questions and her calm and friendly manner was very reassuring.
Second time with Provey, 5 Star experience
Karen Yu has been wonderful and helpful.
She responds promptly and has good subject knowledge.
This is the second time I have dealt with Provey and very happy with their services.
The contract review could be faster and free as per the buyer package
I reached out the Provey as a first home buyer based on the positive review as well as a direct recommendation from a friend of mine. I was offered 3 free contract reviews as part of my package. Since I didn't know I might need more reviews to be done, I was fine with the terms and conditions. However, I had found myself paying extra for every contract review. Since I was not quite happy with the process of reviewing contracts based on the time it was taking as well as the cost of each review, I decided to terminate my contract and hence I lost my 250$ deposit. However, later on, I was contacted by Provey and I was offered the refund of my deposit.
Peter did excellent work with my property purchase - there was a strong line of communication with him and his team, with very fast response times via both email and phone. I loved the straightforward, transparent, fully online process - I was even able to receive a quote and engage them within an hour of filling in my details online. They have some of the best prices around as well, particularly given they are linked to a team of lawyers. Peter ensured I received all government concessions and benefits that I was entitled to, without requiring any prompting from me.
I am glad I chose Provey Legal and wouldn't hesitate to recommend them.
Prompt responding, a great professional service!
Great services with always prompt responses, great details informed us along the way.
- Thank you Peter Nguyen and his team.
We have Provey for two of our latest settlements/convegencing (and counting...!).
We are a first-home buyer and we have been well looked after by Karen Yu and her team. She's very knowledgeable, organised and was always there when we need help. Our settlement process was smooth and effortless. Will definitely recommend Provey to any home buyers.
As a first home buyer with amazing conveyancer . They managed it in very professional way . Provey team is very professional, kind and helpful.
Big thanks to Karen for prompt help and support during the process. We are very happy from the beginning to the end of our land settlement.
The reviewer stated that an incentive was offered for this review
Got us to settlement but a very unpleasant experience
Proveys services are on the more expensive side, and despite the numerous good reviews our experience with our conveyancer was terrible and not worth the high cost to justify the premium. He got us to settlement in the end but he did not assist us in any way or make things easy for us as first home buyers.
Notable pain points:
- It was incredibly difficult to contact him by phone and his assistant often said to email instead
- Despite having already paid the deposit and engaged with them he refused to provide any sort of advice to us until t...he titling process had begun. I had asked a very simple question regarding stamp duty expectations but he didn’t even want to provide me with any sort of useful information as titling had not been kicked off yet. He wanted to actually lodge with the SRO before giving me information. I then had to research this information myself via the SROs website. - After titling he got our Stamp Duty concession completely wrong in the end and refused to listen to me or speak to me on the phone to sort the issue out. This is despite me explicitly asking him to call me.
Well deserving of a 5 star Rating, Great service, very efficient I would highly recommend Provey Conveyancers to anyone, as I have used them twice now and won’t hesitate to use them again and again, thanks for the great service
Karen and the team at Provey made the settlement process straightforward, were happy to talk us through every step and what needed to happen to settle on time. Questions were quickly and happily answered. Would happily recommend to anyone who wants to ensure their conveyance is in good hands.
Perfect Service from Provey Legal
Provey Legal has provided an excellent professional services in the last 2 years in handling my property purchase and settlement. Especially Karen has done a wonderful job and been a great help in solving difficult issues for me in a timely manner. Thank you Karen and your good team!
Provey made what seemed like a very complex and stressful process, feel very simple and seamless. Would definitely recommend this team to anyone looking to purchase a property or with any other matter.
A friend put me on to Provey Conveyancer, which turned out to be a true blessing. Fantastic service by the team with special thanks going out to Karen, who acted very professional at all times. Very easy to engage with, provide ample feedback and was always on top of everything. Great job and many many thanks
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