Provey made what seemed like a very complex and stressful process, feel very simple and seamless. Would definitely recommend this team to anyone looking to purchase a property or with any other matter.
A friend put me on to Provey Conveyancer, which turned out to be a true blessing. Fantastic service by the team with special thanks going out to Karen, who acted very professional at all times. Very easy to engage with, provide ample feedback and was always on top of everything. Great job and many many thanks
Provey Was Stress Free
I needed to find a conveyancer in a hurry. Provey were very easy to engage and their online portal is very clear and explains the process well. Peter was on top of everything and was very responsive to all my questions. I would definitely use them again.
True professionals - Great Conveyancer
Provey have handled 2 sales for me already and I'm currently using them for a purchase and an off the plan development. I will also use them for the off the plan sales of the development. They make the whole process so easy.
Unparalleled service - can't recommend more highly!
I have nothing but unfettered praise for Provey – in particular my assigned conveyancer, Peter Nguyen. Peter swooped in to save the day after my house-buying journey was initially stalled by a ridiculously unreliable conveyancer; he picked up the pieces immediately (thanks to Provey's option for a fast-tracked contract review) and was communicative, clear and proactive throughout. He was also very patient with all of my numerous questions, accommodated my various pedantic requests (including moving up the settlement date to accommodate a personal issue) and, most importantly, gave me regular updates – ensuring that at no point did I feel overwhelmed by what is, ultimately, a very scary, daunting process.
I am now moved into my new apartment – with heaps of boxes still to unpack! – but Peter and Provey's efforts in getting me to this point are nothing short of remarkable.
Helpful and thorough
Thanks Liyxi for being so easy to deal with. Liyxi managed a complicated nomination sale involving a number of different parties. Throughout the process, Liyxi diligently answered our questions, kept us informed of progress and chased all the relevant parties. We were very happy with her service.
Very good conveyancers - would recommend.
Peter made the seemingly daunting process of buying a house feel very easy - he was very communicative and helpful, keeping us up to date frequently and answering our questions very promptly. When there was a delay in our settlement from the vendor's end, Peter helped us promptly organise a license agreement with the vendor so we could still move in before official settlement.
Provey came recommended to us, and I would happily recommend them to anyone else.
Seamless and helpful
Thanks Peter for your help in making it a smooth and simple process! Almost everything was done online and you were accessible by phone when I had questions.
Karen from Provey Legal was very easy to deal with. We were constantly kept up to date with everything and all questions were easily answered.
Excellent conveyancing services
My experience with Provey has been very satisfying. Provey were very professional and answered my queries patiently. I would admit I made numerous calls whilst Karen and Kenneth were very patient and responsive.
I would like to thank Karen and team to help me settle my properties in a very short timeframe.
Extremely professional and organised!!
My wife and I were forced to look for a new conveyancer at short notice as our initial conveyancer stopped responding to calls and emails for several weeks. He later told us he had gone on holidays which was just shocking in itself. After doing a bit of research I contacted Provey Legal and got allocated Peter as our new conveyancer. Great move!! Peter stepped in and just controlled everything, we needed changes made to our contract as it still had the old conveyancer listed. Peter took care of everything for us and kept us updated via email at every stage. We settled right on time yesterday morning and now own our land. Immediately after settlement Peter of course contacted us to say everything had gone through and that he had enjoyed working with us.
The beauty of Provey is that they just seem to be so organised and efficient which is awesome as purchasing land is stressful enough. We would definitely recommend Provey Legal to anyone looking for a conveyancer.
The entire process occurred online. I may have had one phone call with my conveyancer, Peter, but otherwise the whole thing takes place electronically, with updates via e-mail and on the web, using their settlement tracker. For me, this was ideal, as I'm terrible with answering my phone and much better with e-mail. Peter was extremely professional, quick, and gracious in our correspondence, despite my utter cluelessness about the settlement process. Our settlement was very tight (~3 weeks!), and Peter handled my queries and anxiety gracefully and on time.
I'd highly recommend Provey for those who are comfortable with a predominantly online conveyancing process. I can't say whether they'd be great for people who prefer a more traditional face-to-face process, as this was not part of my experience. Frankly, I have no idea if they offer such a service. But for us, it was exactly what we needed at a very reasonable price.
Peter of Provey Conveyancers without doubt saved the day...Peter was acting on behalf of our Daughter & Son-in-Law in the purchase of their first home. The service was great from day one. When it came to settlement The Vendors Agent stuffed up such a simple matter, but that stuff up stopped settlement taking place...With all the calm professionalism in the world Peter worked for several hours, including pointing the Vendors Totally Useless Agent in the right direction, to make settlement happen. He kept our Daughter fully informed & instilled calmness. This extra work came as part of their brilliant service fee.....Would I use this firm.....Yes, without hesitation, & although the firm probably has several solicitors to oversee settlements I would ask for Peter.
Used then when my other conveyancers left in a ditch and they managed to sort out all the issues and settle the land in record time. Can't thank you enough!
Selling our property in Abbotsford. As Provey assisted us with the purchase, we thought it logical to appoint them again. Bad move. Day 1 (just after paying the deposit) I had a couple of questions that I felt were better addressed on the phone. Despite leaving 2 messages and an email requesting a call, no phone call has ever been made to me. I've since asked for a refund. Not a good start Provey.
We could manage to settle on time.
My land settlement notice came up quickly and we had only 14 days to sort everything out quickly. With the help of Provey team we could do it. My cordial thanks to everyone involved. My main point of contact went on maternal leave and his colleague did an amazing job to back her up. Well done guys.
Provey Conveyancing Review
I encountered no problems with Provey during the long wait for my apartment purchase.Enquiries were always answered promptly.Very good service.
Very professional service
We've been with Provey for 4 years already. We bought a vacant land using their service 4 years ago and bought another house with them which just settled last week. Their service is always up to standard and very professional. The customer service is excellent as well. Emma is always able to answer my queries in a timely manner. I will for sure recommend this business, no doubt. It's hassle-free.
Cut our losses and chose another conveyancer
We originally chose provey over another conveyancer despite their pricing being more dear, as we had read many good reviews online about them. All was well in the beginning, until we actually needed them to do their job and we found nothing was being done.
- Emailed them our land contract, got a reply saying they will process it and prepare the appropriate documents for us to sign. Never heard from them again. Months later, contacted them again about a different matter and our conveyancer stated they still haven’t received our land contract and if we can send it to them. DESPITE getting a reply months beforehand saying they DID receive it.
- Our land settlement got delayed 5 months. Our developer contacted our conveyancer to pass on the message to us (to sign the appropriate paperwork so we can get compensated, which needed to be submitted before a certain date). Our conveyancer never contacted us/informed us of what was going on. If our land developer didn't contact us directly themselves, we would have never even known our land settlement was delayed by 5 months.
So what exactly were we paying Provey to even do? We decided to cut our losses with the non-refundable deposit and find a different conveyancer who actually got the job done.
My conveyancer was [name removed]. I engaged Provey because of good reviews on this site. It was a short settlement so I suppose there was a lot for her to do, however she was never around when I tried to call, took days to respond to emails, then on settlement date she miscalculated sums (I was owed rent money by previous owners, but she calculated that I owed them, which I paid and then there was a whole process later of chasing that money back). And most importantly, 12 monhts later now I realise there was a building permit in place on the property that was never finalised, and [name removed] should have easily picked that up had she done the proper checks with local council. But she hadn't (even though I got charged for that service). When I contacted her about it, I received no response. So now I am responsible for organising inspections and seeking extensions for work that I never had done in the first place, or had knowledge of. Overall, perhaps the agency is ok and you might have better luck with someone else, but this was my experience and I wanted to share it.
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