Qualify Me!

I started the process on Jun 2025 to get my Diploma in Community Services through RPL, they told me that it would take around 6 weeks, however 7 months later I am not still have my Diploma, They told me that on Aug 2025 they sent my documents to the RTO, but they have not receive any notice about my Diploma, Qualify Me does not know what is the… Read more

name of the RTO which they sent my doc, which it does not give credibility for this company. This situation is very frustrating and is affecting me workwise. I asked for the refund, they do not want to give me back either, no Diploma, no money, nothing!! I definitely don't recommend Qualify Me for anyone.

Scammers, be aware. Do not waste your money！you will never receive your qualification！the same excuse when followed up is that it's waiting for RTO. Paid $2800 for zero outcome other than an invoice and a letter of paper (which I asked for) to confirm that they have supplied documents to the RTO. Early August advised that pre-assessment takes 5 to… Read more

10 business days, then 4 to 6 weeks with RTO. Therefore was led to believe that in October 2025 we should have a qualification. January 2026, excuse is that they are still waiting. We are taking this matter to lawyers, which they have instructed of the following that may help others try to get the money back with letter of demand (Qualify Me! won't respond) but it's the first step. 1. Has not been provided with due care and skill 2. Is not fit for the purpose of which it was purchased 3. Has been delayed significantly beyond the agreed or reasonable timeframe.

-100 stars My experience with QualifyMe (Australia) has been incredibly frustrating and disappointing. Communication has been poor, slow, and unclear from the beginning, and getting straightforward answers felt unnecessarily difficult. Promised processes and timeframes were not followed, and I repeatedly had to chase updates with no proactive… Read more

communication. Customer support has been unhelpful, generic, and delayed, showing a clear lack of transparency and accountability.

Most importantly, I am still waiting for my refund, even after they exceeded their own 21 business day timeframe. This delay is unacceptable and demonstrates a total disregard for customers. I would not recommend this company to anyone seeking reliable, timely service.

Great way to Qualify in your trade – The whole process was very straightforward, I had a good student support officer (Cyan) that helped me every step of the way, I did however need a lot more evidence than I originally expected. Good capstone course, the teacher/assessor was very knowledgeable. The course material was very good also.

My plumbing business is up and running! – Finally got my biz up and running after going through the Qualify Me RPL program for plumbers. They also helped me start my business and get it up and running

Great service!! – This program is excellent, I've been in business for myself now for 3 years and have 3 employees. I had completed certificate 3 in plumbing through another company previously only to find out it was no longer recognized. When I called James and explained my situation he was a massive help and getting my plumber license was a breeze. Thanks so much. I have recommended qualify me to all my trade mates and hope they will be in contact with you.

If I could give Qualify Me a zero rating, I absolutely would. My experience with this company has been nothing short of appalling. After investing time and money, my qualification was later cancelled by ASQA because the training provider involved failed to meet basic regulatory standards. ASQA publicly reported that the provider had issued… Read more

qualifications without adequate assessment, failed to ensure students actually met competency requirements, and did not meet financial viability conditions — yet Qualify Me claimed to have no knowledge of any issues, even though thousands of qualifications were affected.

What makes this even worse is their ongoing lack of transparency. To this day, they refuse to disclose who their training providers are, despite a NSW Downing Centre Court ruling that they had breached the National Vocational Education and Training Regulator Act by advertising VET courses without identifying the issuing RTO. That alone should be a massive red flag to anyone considering dealing with them.

In my opinion, this company is unprofessional, evasive, and far more interested in taking payment than ensuring students actually receive legitimate, compliant qualifications. Spare yourself the stress, the expense, and the mess I’ve had to deal with. I wouldn’t recommend them !

Dont waste your money！you will never receive your qualifications！all they tell u is to wait for RTO，never believe them！！O star if there is an option of it！

Scammers – Deserve 0 stars. Take your money then the customer service vanishes. Weeks to months to get responses when they sell it to you that it can be completed in 6-12 weeks, try 12 months and still not finalised. Just excuse after excuse Management are looking into it, it’s a priority yet 3 weeks to get another riddle of an excuse sent through Save yourself the hassle and find another company!!

Slow service but finally done – Same experience as everyone else. I paid $3,500 12 months ago. Everything was submitted 6 months ago and have been waiting on the certificate for 6 months. I have asked for a refund but keep getting the same email saying they are "looking into it". Just an update, finally received the certificate, 6 months later. They did follow up and were… Read more

committed to getting the certificate, I guess that is why they didn't process my refund. Not a bad service just a very long delay in the process.

not good – do not use this company they will steal your money they run this [Content Removed] show from the [Details Removed] boiler room, beware they are [Content Removed] you ring the phone and they answer half asleep all calls are going to a boiler room in a seedy slum where the workers live I had all my calls traced they all went to the [Details Removed] they tried to get $4500 out of me after they had already [Content Removed] me out of $5000

Do not waste your time or money – Unfortunately, my emails have either been ignored or replied to with a generic response stating that my situation has been elevated and is being monitored by management. There seems to be no way to discuss the situation over the phone as there is no compliance team available to answer calls or emails. I doubt that any positive reviews are from actual customers, as it seems more likely that they are written by employees."

Salesperson lied, refused refund won't give me back $2000 – Sales person and sales materials on website assured my that only 1 to 3 videos were needed and coursework was photo/test based. Paid $2000 to find course required up to 90 3 minute videos. They have refused to give me a refund.

Absolute snakes – Had cancelled course within 24 hour cool-off period, no services rendered. They debited hundreds of dollars from my account and refused to refund it. I had provided ample evidence supporting my claim that I cancelled basically within 2 or 3 hours of applying, I didn't even submit any ID paperwork or anything, yet they still thought it was… Read more

appropriate to take $355 out of my account and refuse to give it back. Absolute snakes.

There are far cheaper alternatives to people like this... QM are massively overpriced; I was able to find a third-party certifier that would give me the same RPL cert for 1/3 of the price.

They are buried in managerial bureaucracy; filled with people who can't speak English properly and thus are difficult to communicate with. Took 40 days for them to respond for my refunds request, which was rejected as stated above.

Stay away from them.

They do not even deserve 1 star – As others have said, they will take your money and you will never get qualified. Just constant lies, delay tactics and avoidance of answering any questions. It’s like talking to a robot. DO NOT USE THIS COMPANY

They are a bunch of liars do not waste your money and I repeat do not waste your money – They are a bunch of liars and won’t refund me my money even tho I’ve lost my job and can’t continue on with the course, I’ve asked multiple times for a refund and now they just don’t answer the phone or ring me back! Dont waste your money on these liars.

Stay away, any good feedback on this company is written by them – Worst experience ever, I don’t understand how this company is still operating , once they take your money they will mess you around until you give up, they will not respond to emails or calls and when they do they tell you this person no longer works with them , and you need to start again. I have been in the building industry for 25 years and yet… Read more

they still tried their best to stop me from getting my cert, I had to get fair trading involved and started legal action was the only way to get what I requested , took nearly 2 years.

Dont touch them – Twice they sent the wrong course couldnt speak to someone in Australia only was a call centre overseas who don't understand you. Difficult to deal with wont return calls. Waste of money very disappointed ended up going through Skill Australia who were excellent. Course all done and approved. Thought we would be safe as Gordon Tellis was the spokespeople but was sadly mistaken there. Bad news

Horrendous company who resort to blackmail and threatening behavior – Absolutely one of the worst companies I’ve ever dealt with in my life. Checklists for evidence where constantly changing and not updated accurately. The exact same evidence had to be sent multiple times before it was acknowledged and updated on my checklist. My case support manager changed about 8 times. Each time it feels like you to start all… Read more

over again as bits of evidence would seem to be deleted from your file. All staff speak broken English and speak like robots from a call centre. I was told it would take 2 months. I completed my checklist within that time. Only then to be given another checklist twice as long- none of the evidence on the second checklist was on my first and there fore wasting 2 months of my time in which I could have gathered the evidence. Being surprised with new checklists continued for 3 years. I started to think it was all a sham and I would never get my certificate. This week I received it, it’s dated from over a year ago. As I suspected I had completed all units 13 months ago- when the certificate was dated for. But they are so disorganised with passing Information between all the many support officers I dealt with I only just received it. That’s wasted over a year of my life. I will be applying to the ombudsman and asking for compensation and a full refund. Phoning to put in a formal complaint is also a waste of time. You get passed around departments to speak to numerous people, again all of which speak broken English and recite answers like call centres do.

If your after a nervous breakdown, serious strains on your mental health, and wasting a whole lot of time and money then qualify me is the company for you.

It would have been easier, cheaper, quicker and infinitely less stressful to just go to tafe and do the course properly.

5 minutes after writing a review on another site I received a threatening phone call from qualify me. They threatened to cancel my qualification if I don’t take this review down. Repeatedly saying on the phone. I’m going to cancel your qualification, you need tot ale down the review, It’s not accurate. Dont email me asking for a review if your going to threaten me over a bad one. This is MY experience with your company so it’s 100% accurate.

Do not ever use this company!!! – Don’t not ever use this company!! The absolute worst experience I have ever come across! Don’t no use! False promises, shocking customer service, all over seas with no idea of anything related to your trade. No one calls you back or replies to your emails. Don’t no use!!

Worst experience. don't bother – Worst company to make any progress with.Spent months and months working with them to get know where, the student support person had know idea of my industry and the units i had to complete were for different trades! couldn't change the units to relevant ones after they said they could and months went by. They did not have there own material for… Read more

what is required to complete each aspect of the trade. Just send you to another website. Asked for a refund as they could not supply me with the proper information. And they refuse. Went with another company and they were perfect, finished with them in a short time and received my certificate.

Worst service imaginable – Worst service imaginable. Still going back and forth with people who know nothing about my industry. And can hardly speak English. It's been 8months and still asking for more evidence which I've already completed.

It was ok – Capstone class good Technical and skills very good Teachers very good and knowledgeable Office and communications need improvement Course and training materials good Follow up a lot Difficult to find the right person

It wasn’t easy, but good support – Took longer than I though but now I’m qualified. They asked for lots of evidence but I know my field is too risky. Thank you for help me ... just glad it’s finished

Very poor service – Did not revive the service I was promised. Have been waiting for a call back from the refund department which I don’t think even exists for about 4 months now. Took $2000 from me and They keep making up crap excuses to why the refund department hasn’t gotten back to me. Don’t waist your time or money on these guys .

Do not go with with company – I enrolled in a Diploma course a year and a half ago, I’m still waiting on my Diploma. I’ve had 3 different support officers in that time, they keep asking for the same evidence over and over again. I’m starting to believe this company are not legit. All their staff are of the same nationality and when I try to ring head office there’s no real “… Read more

head office “ . It’s getting to the point now that I’ll be demanding my money back , reporting this company . Terrible terrible service !

Disappointed - wrong info - staff needs training...and stop spreading false info – not satisfied at all. I signed up to Diploma in Business recognition , when I signed I specified that I have 2 years of local experience and 8 years of NEW ZEALAND experience. When it comes to sign up operators (staff) make it as a breeze coz thy achieving their targets. After sign up once I have submitted all my documents and experience I was… Read more

told its not recognised. wow what a surprise it was, bunch of liars. waste of money. I am still waiting for some response from them, if nothing done this month, I want refund of all what I paid. I am taking this to fair trading and current affairs. Train your staffs to be truthful and honest rather than money suckers.

Don't hand over money – I completed the backflow prevention course in Plumbing on the 5/8/2018. Once I paid the fee was basically on my own. They gave me a certificate which seems worthless as it is now 28/11/2018. Have been told from Service Nsw after paying a further $151.00 after my initial outlay of $750.00 For the course that it is not recognised and told to contact… Read more

Qualify Me. Have not had calls returned when tried contacting them. Will now be contacting Ombudsman nsw to hopefully get refunded my outlay and look to do Backflow course at TAFE. The old saying if it looks to good to be true then it usually is.

Ross Hennessy

Bad – They changed 5 case agents during my wife's process, usually they wouldn't reply on emails, at the end we figured out it's impossible to finish it with them. No refund!

Stressful kind – Do not ever try to enroll to qualify me Australia if you don't want to get stress,disappointed and depress. I enrolled to qualify me for a certificate of commercial cookery certificate 4. I submitted my documents partially and yet everytime i submit they will give me another task which is the same task.first it will take time to received a… Read more

confirmations from them, then out of sudden they will ask you to do this and to do that.and after you do this and after you do that they will tell to make another and start all over again.

After you start all over again then they will say another reason to do the same things.

I wanted to sue this company for such stress, disappointment and depression they created.

I wish that the government agency will look upon them,verify their credibility and responsibility to those who paid them a very hard earned money charge a criminal case and/or civil case from victimizing the people in Australia and the other countries and not giving them a permit to operate.

This qualify me will make your days a full of stress.

Absolutely disappointed!!! Terrible horrible service – absolutely biggest stuff around ever, what a joke. Don’t even know where to begin in this story, so I’ll cut it short.... Still waiting 7 weeks later for a email back from the refund team. Has been a long long story and a long 4 months dealing with this company which I must say is horrible. Absolutely disgusting service help and all round bad company.

The worst and most dishonest company in Australia hands down – This has to be one of the worst experiences I've ever been through. This company just grabs your money and runs. They promise you its an easy process but that is the furthest thing from the truth. They don't explain the level of detail required for your rpl before payments are made this happens after the initial payment is made and its too late… Read more

to get your money back by then.

Do not get caught out!!! These people are thieves!!!!

To top it all off, they have been ignoring my calls and not returning messages. An absolute disgrace of an organization!!!

This guys are a bunch of scammers they never get back to you when email them and ringing.do not trust this guys.i repeat do not trust….scammers

easy to deal with – Great company to deal with, they got the job done rather quickly. I attained a cert iii in plumbing hassle free.