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Queensland Family Pools

Queensland Family Pools

4.5 from 58 reviews · View Statistics

Reviews

4.5

58 reviews
  • Value for Money
    4.6 (28)
  • Cleaning & Maintenance
    4.6 (28)
  • Product Quality
    4.9 (28)
  • Return Claim MadeYes (0) · No (26)
  • Warranty Claim MadeYes (0) · No (26)
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NCB

NCBSouth East Queensland, QLD

Too many problems and any we mentioned were the fault of others.

published

Queensland Pools Feedback/ Review

1. Design appeared good on the plan but was poor. It didn’t take into account important features of the yard.
-There was no discussion about provision for building on a sloping yard at the bottom of a hill. Therefore there are problems after every rainstorm.
-The pool was closer to the neighbours than expected
2. Quality of work was good
3. Communication was poor
Getting rid of soil wasn’t as straightforward as when explained to us.
Very poor response from site visit to discuss fencing & other concerns.
Especially poor responses after completion.
4. Finishing off / tidying up the site was poor

Value for Money
Cleaning & Maintenance
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zanussik

zanussikSouth East Queensland, QLD

  • 2 reviews

Beautifully designed pool, experienced pool builders, efficient service

published

We simply love our pool - we are in it daily and visitors tell us it feels like a resort pool! The quality is very high and maintenance is easier than we had expected. Our pool was installed during the challenging months of 2020 and we had to navigate underground pipes which was an added complexity. Their contractors were professional, efficient, and attended on days they were scheduled to. A pool is a very big project and Qld Family Pools expertise meant that the whole process was very smooth. Terry and Mick were always contactable when we needed them.

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The reviewer stated that an incentive was offered for this review

Melinda

MelindaSouth East Queensland, QLD

Our pool is a dream come true!

published

Thank you to Queensland Family Pools! Our home now looks like a resort that I could only dream about. The sales process was seamless, the advice given was outstanding, and the build was completed without a fault and on time.
Don’t bother looking for any other company as QFP are the best in the business!

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Purchase TypePool

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Izabela T.

Izabela T.South East Queensland, QLD

Fantastic pool

published

We are very happy with our new pool. During the built we added many variations, changed our minds a few times and never had any problems. The pool was completed on time. Terry and Mick were very helpful throughout the whole process.

Incentivised ReviewNo
Trina Letica

Trina LeticaSouth East Queensland, QLD

Just in time for summer

published

We used Queensland Family Pools to build our pool. We found the sales process seamless, construction process effortless and we are extremely satisfied with the quality of the swimming pool.

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Natalie L

Natalie LSouth East Queensland, QLD

We love our pool! Thank you so much

published

Thank you to Chris, Terry and Mick and the whole team at Queensland Family Pools. We moved to Queensland to enjoy the weather with a pool and we couldn't be happier. Our home now feels like a resort. The team were so helpful with designing and positioning the pool, making sure we got the best we could in the space we had. They offered great advice and all of the people who came to do their various parts of the project were friendly and professional. Particular thanks to the tilers who had a really big job and it all looks amazing. We were updated throughout and are thrilled with the result. We have used it every day and highly recommend Queensland Family Pools to anyone wanting to build a pool.

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Robert Capanna

Robert CapannaSouth East Queensland, QLD

  • Verified customer

Thank You for a Great Experience and Great Looking Pool

published
Value for Money
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Victoria B.

Victoria B.South East Queensland, QLD

Great service and pool is first class

published
Value for Money
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Dean Garside

Dean GarsideSouth East Queensland, QLD

Don't bother searching around, just use QFP!

published

Queenland Family Pools are by far the easiest pool builders to deal with! After looking around for a pool building for a few months we came across QFP who have built us a wonderful pool which we be enjoyed by the family for many years to come. QFP responded to phone calls and emails very quickly, nothing seemed like to much trouble for them. The design, quoting and building of the pool happened exactly the way QFP said it would. Last but not least the cost of the pool came in under quote (when does that ever happen)!

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Richard and Alice

Richard and AliceSouth East Queensland, QLD

Perfect - just what we wanted

published

We have the pool we wanted: Terry, Mick and the team did a fantastic job. Everyone that was part of the process was courteous, efficient and considerate at all times. They all knew exactly what they needed to do and got on with it quickly and professionally. We used our own fencer, tiler and concreter for the surrounding areas which was no problem. The QFP team was happy to work in with us and our contractors to get the result we were after at the price we wanted. We use the pool all the time (even though it's winter and the pool isn't heated), it's easy to look after and the QFP team are just a phone call away if I have any issues. I would definitely recommend QFP.

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Sunflower street

Sunflower streetSouth East Queensland, QLD

My pool is everything that I wanted and so much more!!

published

Queensland family pools have delivered me an outstanding pool. From the initial consultation to start date, no question was an inconvenience. The tradesmen were respectful and professional, follow up care left no question unanswered. We use our pool every day. 2-3 times for the kids. The filtration system is so easy to operate!!. I would highly recommend this company.

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Alyce O.

Alyce O.South East Queensland, QLD

Summer Pool Dream

published

I would highly recommend Mick and Chris from the team at QLD Family Pools. We live on 410sqm block and they were able to ensure we kept a grassed play area whilst building 4 x 5.5 meter in ground pool. Our boundary fence had to go through council for approval and the QLD family pool team navigated this long process for us within the time frame we needed. Our pool is neat, modern and a real feature outside. We have been swimming all summer with no issues. The pool filter system they provided in our quote is of a very high quality, easy to navigate and has made being 'first time pool owners' a breeze.

No hidden costs with QLD Family pools. They are upfront and all their contractors were great to work with.

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Allan R

Allan RSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Stunning pool

published
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Trev and Jo

Trev and JoSouth East Queensland, QLD

Just what we imagined!

published
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The reviewer stated that an incentive was offered for this review

Matt and Amy

Matt and AmySouth East Queensland, QLD

Loving our new pool

published
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Andrew H.

Andrew H.South East Queensland, QLD

  • 2 reviews

A well-run project with a great outcome!

published
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Mark

MarkSouth East Queensland, QLD

Awesome product great price

published

After deciding we needed a pool, we did as much research as possible and asked on our local Facebook community group which pool builders they would recommend and was told by Afew people Queensland family pool. We were invited to look at the final products of some of those houses and after seeing them our decision was made Once we signed the contract, the pool was completed in about 3 months We had Afew changes along the journey of the build but we had complete faith in Mick and his team and they ended up delivering a awesome product. I know how hard it is to put your trust and dollars into a big hole in the ground but we were delivered with a quality product. We believe it is a great investment Thanks Queensland family pools

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Dave and Yolanda

Dave and YolandaSouth East Queensland, QLD

Extremely happy with the finished product!

published

Mick at Queensland Family Pools has been outstanding to work with. Very easy to get on with and made the whole process a breeze. We requested a couple of minor alterations along the way which was easily discussed and the necessary changes were implemented with little fuss. We are very happy and extremely proud of the finished product! Thank-you!

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Brendan B.

Brendan B.South East Queensland, QLD

If you're looking for a pool, give these guys a call

published

Terry and Mick at Queensland Family Pools were awesome to work with from start to finish. A top quality product, with a family business service and feel.

No pushy sales, they just gave us honest opinions, and helped us get the pool designed and installed with minimal fuss, and clear support the whole way through.

We didn't know where to start, but these guys made it all really simple and clear.

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Graham C

Graham CSouth East Queensland, QLD

Extremely good pool builders

published

This is my 2nd pool build with QFP and again it has been great all the way from design to completion. Nothing was too much trouble and the build quality and finish is top notch. Their build seems better reinforced than others and they also use good quality filter and pumps, so there are no hassles.

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