Queensland Family Pools & Spas

Queensland Family Pools & Spas

 Verified
Queensland Family Pools & Spas
4.6

84 reviews

PositivevsNegative
90% · 767 · 8%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Value for Money
4.8
Cleaning & Maintenance
4.7
Product Quality
4.9

Reviews

84 reviews
Scott B.
Scott B.South East Queensland, QLD
  Fair Incentive

Outstanding Service by a Fantastic Team

Excellent experience, I could not fault any part of the build including the QFPS staff and their contractors some of whom have been with them for 25 odd years. Special thanks to Brandon for keeping me informed every step of the way and ensuring a quality outcome. Show details
james d.
james d.South East Queensland, QLD
  Fair Incentive

Excellent Pool Builder Highly Recommended

Trouble free service from start to finish. This was our second time round using QFP and the overall experience was excellent. QFP turned our concept into a reality and we could not be happier. The quality of finish and workmanship was excellent. We would not hesitate to recommend QFP to family and friends. Show details
Peter and Therese
Peter and ThereseSouth East Queensland, QLD
  Fair Incentive

QFPS review

We had an overall great experience with Queensland Family Pools & Spas with the recent build of our new swimming pool. The process was positive from start to finish. We have since recommended QFPS to family and friends. The pool service team post pool completion have been excellent. Show details
Value for Money
Cleaning & Maintenance
Product Quality
Simon G.
Simon G.
 
Value for Money
Cleaning & Maintenance
Product Quality
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Jes T.
Jes T.South East Queensland, QLD
  Fair Incentive
Paul and Robyn
Paul and RobynSouth East Queensland, QLD
  Fair Incentive

Excellent Pool Builder

The whole process from start to finish was excellent. Terry and the team did a great job planning and constructing the pool with clear communication and professional tradespeople. The finished product is exactly as planned and constructed to a very high standard. The construction team interacted with us at every step to check details and allowing our input. We highly recommend Queensland Family Pools to build a family pool and would glady use them again. Show details
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Angus Cameron
Angus Cameron
  Fair Incentive

Outstanding Service and Final Product

Every pool builder we spoke to offered too much problematic advice with our build to the extent we nearly decided to pull the pin altogether. Along came Terry from QLD Family Pools who was an absolute pleasure to deal with and ensured us there was nothing we needed to be concerned about regarding budget or complexity of the build. The entire E2E process was seamless - Mick, Justin and the office staff were always easily contactable, gave quick responses and provided great advice and assurance on timelines.

We couldn't be happier with the end result and I've recommended QFPs to anyone that has asked who did our pool and will continue to do so. Show details

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Vanessa
Vanessa
  Fair Incentive

A+ Result

We are so happy with the final result. Having tight access we didn’t think a pool would be possible in our space but QFP made it happen. Every step in the way was made easier due to Justin’s professional and reliable communication with us. He was outstanding dealing with any concerns or issues we faced along the way. A big thanks to Mick and Miche for troubleshooting any worries.
We highly recommend this company. Show details
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Tina B.
Tina B.South East Queensland, QLD
  Fair Incentive Verified
Value for Money
Cleaning & Maintenance
Product Quality
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David Fox
David Fox
  Fair Incentive Verified

Excellent service

QFPS are far superior at what they do than my ability to write reviews. I do not have a communications degree and it shows. But here come the facts.

Top class service. I've dealt with plenty of trades in my life, some causing a great deal of stress. QFPS was not one of those. I have kids, I don't need any more stress in my life. The whole process from start to finish ran smoothly. They were on site when they said they would be and they completed each part of the job to the high standard they promised. Perfect.
Miche, Mick and Brandon were always very helpful on the phone/on site, answering any queries we had. I highly recommend them. Show details

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The Carneys
The CarneysSouth East Queensland, QLD
 

Everything went without a hitch

It is rare that a project such as building a swimming pool goes without a hitch. Well, that is what the story is with the pool constructed for us by Queensland Family Pools. Everything went to plan and the service from all staff involved was faultless.
I would recommend Queensland Family Pools to anyone as I have already done with our next door neighbours.
The Carneys of Bridgeman Downs
Laura M
Laura M
  Fair Incentive
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Ellen van Rensburg
Ellen van RensburgSouth East Queensland, QLD
  Fair Incentive
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Elizabeth Meyer
Elizabeth Meyer2 posts
 

Professional Bunch

We'd waited a long time to decide on a pool company, and no matter how many others we looked at, it always came back to QFP.
- Professional Quotes
- Professional Staff/Contractors
- Professional timeline and expectation management
Resulting in a very happy family with a stunning pool.
We wish this team and company only the best!!! Show details
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Ric C.
Ric C.South East Queensland, QLD3 posts
 

Good, cheap but slow

we used qfp to build a pool - which mostly was fine but post build their service post build is not really that great. Appointments scheduled with short/no notice and we're still chasing them to fix the pump system which wasnt level. This has been ongoing for months on end where we've been chasing them to fix something that wasnt done right to begin with and they pretty much stopped replying to emails. Show details
Queensland Family Pools
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