??!
1 photo
Quick-Step Flooring
3.1 from 60 reviews

Reviews

3.1

60 reviews
5
(27)
4
(1)
3
(5)
2
(7)
1
(20)
  • Job Satisfaction
    2.6 (5)
Previous
Next

Reviewer Photos & Videos

  • More

Locking system breaks

published

The color is beautiful and at a decent price. However, while installing, the most subtle tap breaks the almost paper locking system, making it impossible for the next piece to lock in. We’ve been working on our bedroom 240 sq ft for a week and have torn in apart 3 times. We just had to buy 3 more boxes because we’ve deemed more “bad boards” than good ones. We definitely will not purchase again and after one more attempt, may return to Lowe’s. Also, 2 boxes had ink like stains on every piece that ripped off the underlayment. What a waste of time and money!

Job Satisfaction
1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Homeless Paul and Family

Homeless Paul and FamilySouth East Queensland, QLD

  • 2 reviews

What would you do? What do you Expect? What is a Fair and Reasonable response?

published
  • +9
Job Satisfaction
1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Crystel

Crystel

  • 3 reviews

Flooring is terrible

published

Very disappointed the floor is horrible it’s been down 12 months it chips so easy scratches and just looks awwful.

It does not live up to its expectations by any means and cost a fortune!
Do not install this flooring.

Job Satisfaction
6 comments
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Crystel
Crystel

I have done that they came out did fix it cause more damage to my house, that was not repaired correctly!
Quick step Impressive ultra.

Crystel
Crystel

Same issue keeps happen the floor is cheap does not do what it says

Flooring Companies

Find out how Quick-Step Flooring compares to other Flooring Companies

Know better, choose better.

Compare all

Quick step Eligna natural dark oak

published

I just got the Quick step Eligna installed this week and lve already noticed how quickly it scratches. I thought it was supposed to be scratch resistant because that is the whole reason why l bought it in the first place.

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Don't install this product unless you live in a cave

published
5 comments
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Ames
Ames

The floor was installed as part of a new build 7 years ago, however the issue showed up within the first 12 months. We have contacted our builder for confirmation of the retailer and will update you. Thanks

Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Good morning Ames, Thanks for providing an update. I look forward to hearing back from you once you've received the additional information from your builder.

Kind regards, The Team at Quick-Step Australia

Scott D.

Scott D.South East Queensland, QLD

Disappointing is an understatement

published
1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
tjz25

tjz25Sydney, NSW

  • 24 reviews

Quickstep Burned Planks - I really am thrilled with it

published
Job Satisfaction
1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Michael

Michael

  • 3 reviews

What does the 25 year warranty mean?

published

Planning to purchase Eligna Wide flooring and I am concerned about the many negative comments and lack of commitment to the 25 year warranty. Is this product worth buying or is it unsuitable for its intended purpose?

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
BrookeB

BrookeBMelbourne

  • 3 reviews
  • 1 like

I hate it :(

published
1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Flooring Companies

Find out how Quick-Step Flooring compares to other Flooring Companies

Know better, choose better.

Compare all
Mary

MaryPerth, WA

Great customer service, superb products

published

i visited Quick Step flooring as I had previously purchased laminates elsewhere and needed matching scotia. The customer service I received from Ben was amazing, he could not have been more helpful and went above and beyond. I wished I had just dealt solely with Quickstep for everything and would highly recommend this company and products to everyone.

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Nicole Booker

Nicole BookerSydney, NSW

New fresh look to entire room

published

Loving our new laminate, Majestic floor laid one week ago in our kitchen/study/living room. The service was excellent, fast turn around from order to install date. Tradesman turned up on time and we’re very quick to install (all finished in one day), no damage to existing skirting boards.
We’ve chosen Valley Oak Light Beige, which lifts the room and gives a fresh finish (although the light colour does show the dirt).
The product is water and scratch resistant, so will work well in the kitchen.
Thanks Quick-Step, very happy customer.

Job Satisfaction
1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Richard

RichardGreater Melbourne (Metropolitan), VIC

Chevron alignment issue

published

When laid the planks don’t seemlessly align like true chevron flooring e.g the side of one plank runs into the middle of another plank, creating a very busy look. Please let me know if this is an install issue?

2 comments
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Richard
Richard

Thanks for coming back to me. On your website the product is referred to as 'Chevron Flooring: intensity from every angle'. Just wanted to point that out :)

Carmel

CarmelJamberoo

  • 4 reviews
  • 3 likes

New laminate flooring looks great!

published

We had Quick Step Majestic laminate installed in a large sunroom 6 weeks ago. The floor looks great and has transformed the room. Installation was quick so caused minimum disruption to the household.
We would highly recommend this product.

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Looked great upon installation but Impossible to clean

published
2 comments
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Sabrina M
Sabrina M

Great Service

published

Kendal Thank you to you & your team for the professionalisms & efficiency, at replacing our flooring, the installers worked tirelessly to get the job done & on completion leaving the area spotlessly clean. The flooring looks great.
Regards

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Flooring Companies

Find out how Quick-Step Flooring compares to other Flooring Companies

Know better, choose better.

Compare all

Amazing floor without the fuss

published

We had the new waterproof Majestic laminate installed in our house earlier this year. The floor has been fantastic, durable with 3 large dogs running around, and easy to keep clean. It doesn't mark or scuff and still looks brand new.
We only have to mop it every 2-3 weeks too. Would recommend A++

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Great looking floor

published

We have just had Quick Step Majestic Natural Oak flooring installed. What a difference!! The light wide boards look amazing, the room looks so much bigger and lighter now. Thanks to Kendall and the team at Premier Floors. This flooring with its waterproof feature is perfect for us.

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Denise

DeniseSydney

Beautiful light flooring has transformed my little apartment

published

I’ve just installed quick step in a tiny apartment, and what a difference! The light colour makes my place feel bigger, and the finish including the narrow skirting board, is just beautiful. I was recommended this product for my rental property as it’s hard wearing, so I’m looking forward to many years of minimal maintenance, and happy tenants!

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
KatB

KatBMelbourne

Don't waste your money

published
1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

4 Years on and looks as good as the day we had it installed

published

We choose the Timber Laminate Flooring Range from Quick-Step to be installed in our new home and that is now over 4 years old and its looks as good as the day we installed it.. Would recommend the product.

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Page 1 of 3

Questions & Answers

Mary

Maryasked

Laminate Flooring

Is Quickstep Classic laminate scratch resistant and waterproof with longevity, or is Hybrid vinyl better and more hard Wearing?

1 answer
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Good afternoon Mary,

Yes, Quick-Step Classic is highly scratch resistant and comes with a 5 year wet damage warranty.

Laminate flooring is more resistant to scratch, scuff and stains than vinyl or hybrid flooring. This is because vinyl flooring is coated with a type of lacquer that is nowhere durable as the high quality melamine surface of Quick-Step laminate.

Kind regards, The Team at Quick-Step Australia

Mary

Maryasked

Laminate Flooring

I was told that the Quick step Classic laminate flooring was scratch resistant and waterproof. Are there any reviews of durability and longevity of this product and is it better than hybrid Vinyl flooring. Thanks Mary

1 answer
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Good afternoon Mary,

Thank you for your enquiry regarding our Quick-Step 8mm Classic Laminate Flooring.

Quick-Step Laminate flooring is widely regarded as the best product of it's type in the world.

No hard flooring product available warrants against marking or scratching as such manufactures talk in degrees of resistance. Similarly no hard floor producer gives a 100% guarantee against water damage so manufacturers talk in degrees or types of resistance.

Quick-Step Classic is highly resistant to marks and scratches shown through many happy customers since the launch of Quick-Step Laminates in Australia in 1996.

Now with new waterproof surface we guarantee against water damage for 5 years from installation (excluding flooding or appliance failure).

Many thousands of Australians happily live on their Quick-Step floors for many many years with great satisfaction however such customers rarely bother with product reviews.

Our long term partners and retailers are really the best people to provide direct customer reviews.

Please let us know where you are located and we can provide you with the closest high quality Quick-Step Retailer to you.

Kind regards,

The Team at Quick-Step Australia

Tina

Tinaasked

Quick-Step Flooring

Any colour review please for quickstep Eligna new castle oak dark
Is it too dark for kitchen and living aread floor ?
Any photos will be really appreciated

1 answer
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Good afternoon Tina,

Thank you for your enquiry regarding Quick-Step Eligna EL3581 Newcastle Oak Dark Laminate Flooring.

It is quite a dark floor and would come down to personal preference, size of the areas you want to install the floor and the light source i.e. natural light vs artificial lighting. On page 3 of our current laminate catalogue is a dining room shot https://www.quick-step.com.au/en-au/laminate/eligna/el3581_newcastle-oak-dark

If you go into a retail store you can view a sample of the board, some retailers let you take a sample board home for a few days so you can see how it looks in your home.

Kind regards, The Team at Quick-Step Australia

Get an answer from our members and Quick-Step Flooring representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.