Professional approach to understand, explain and recommend what's best for us. Mattress is no doubt of high quality. Stock was ready as promised and delivery was on time, did not have to wait at home whole day waiting!
Patrick Ann Canavan
Perfect Second Time Around!!!!
Second time we have purchased from R&B Bedding - after purchasing our previous mattress for a guest room18 months ago we found the knowledge, service and follow up amazing - so when we decided to purchase a mattress for our bed we didn't look around as we usually would have done for a large item- We went to the showroom was pleasantly surprised with the choices on display as we had previously purchased the first mattress from Holywood Plaza - again Bowie and his Father were every bit as helpful as previously - the delivery and follow up is a tremendous peace of mind
Would certainly recommend R & B Bedding has been a pleasure dealing with them and the product is excellent!!!!
Professional and Pleasing
We found Bowie at R & B Bedding who puts the customer's needs first and foremost. He asked and answered many of our questions. There was no pressure with the result that we received a wonderful mattress and had a pleasant experience. After researching for 3 weeks we found and purchased from R & B Bedding - highly recommended.
Can highly recommend in terms of quality, value and service
Bowie was very professional and his advice was excellent in our decision making to purchase. His knowledge and his experience is second to none.Reliable and dependable business and one that should be considered if you are considering a new mattress or sleeping solution.
We fond R&B Bedding at South East Field days, they were excellent to deal with, the communication has been fantastic right through to delivery and then again after to make sure we are happy. Our mattress is very comfortable and we get a better night's sleep now.
Would recommend to anyone and everyone, if you need a new bed, these are the people to deal with.
Friendly, amazing and helpful staff. Store was easy to find and navigate. Large range of products to choose from. Dont know why i didnt buy a new mattress sooner. My back problems and headaches are gone. Cant thank the staff enough.
After feeling overwhelmed at sourcing high quality beds for our bed and breakfast it was a pleasure to meet with R&B Bedding. From the time I made an enquiry, their communication was excellent. At the showroom we were given given a great education on mattresses and were not pressured to buy. We found R&B to be honest and reliable with great follow up even after we purchased the beds. Will definately be return buyers in the future.
Excellent customer service and product knowledge
After looking around at a couple of big retail bedding companies we found R and B bedding online and paid a visit to the showroom in Para Hills. We were immediately impressed by the salesperson's (Bowie) product knowledge and his recommendations for our situation. It was refreshing to have a sensible, informative talk about a product without the big sales pitch that you often get. The prices were excellent and we were pleasantly surprised to hear that we could get that a replacement if we made a bad decision on softness/hardness of mattress.
The bed was delivered within a couple of days and we are extremely pleased with it - both for quality and comfort.
It has been a pleasure dealing with R&B Bedding.
The best customer service I have experienced in many years!
We had been looking at beds for a number of days, before coming across a promotion of R and B bedding at our local shopping village. Our immediate reaction in stopping to talk with the salesperson at the display was the depth of knowledge, and overall professionalism, in comparison to some of our previous experiences with other businesses. The emphasis was entirely on what style of mattress would suit us best, with no attempt whatsoever to try and finalize a sale. We subsequently visited their showroom, and again was impressed with the service, price, and quality of their products. Following a third discussion we purchased. The delivery and installation was flawless and we received a follow up phone call to ensure we were happy with our selected purchase at 7 days and 14 days following installation. We are extremely pleased with the product, and following the right advice are confident that we have selected the type of mattress and ensemble that best suits our conditions. Over many years I have been very reticent in making recommendations, or endorsing any products, but in this instance feel compelled to do so because of the exemplary service, the likes of which we have not seen witnessed in a long time. R and B Bedding, and in particular the owner thoroughly deserve this recommendation, and I wish them every success in their business.
Excellent Quality of Mattress
I have purchased a mattress for my parents last month. My parents said the mattress is in really good quality and very comfortable to sleep. The owner guides us through how to select a correct mattress and the experience was great. I think it worths the time and money to get the right mattress which my parents can sleep well at night!
Mattress & customer service was excellent. Even After buying.
Customer service was really good. Impressed by the service. Sales person was very polite & answer all the questions.Don’t have enough words.
Fantastic customer service!
Easy to navigate in store. Very satisfied with customer service, and product knowledge from store manager. Bed was straight forward to assemble - Store manager personally delivered the bed to my home in order to fit in with both of our busy schedules - A much appreciated gesture of service
Best sleep ever
Very pleasant and helpful staff,very informative about the types of mattresses on display and the benefits of each type with guidance towards the best for each customer.Very pleased to be told about the replacement policy if the mattress is not suitable.Very happy with purchase.
We found the entire service from R & B bedding easy and it was fantastic to talk to some one who designed the mattress and knew what was inside of it. The quality of the mattress great compared to others in the same price range and has been perfect for our spare bed. Will be going back to this store when we need to update our own.
good service and good quality
Bowey always respond quick, work hard, good communicator, deliver quick .The mattress is really good quality. My wife and myself enjoy the product
Great product with great in depth knowledge of product manufacturing
I am fully satisfied with the product given and the dealing with Bowie is awesome.Great product given as per our requirement,Price is reasonable of such good quality product.
Greatly recommended B & R Bedding products and services.
Great service even better product
We purchased a mattress and base from a display in our local shopping centre. Bowie, the salesman gave us clear concise information and did not try to push us to purchase. We were able to try different options and take time to consider our purchase. We returned to complete the offer and everything that he said he would do, was done. Delivery was as promised and he even helped us set up the bed. Not only is the product excellent but the service matched it as well.
extremely pleased with purchase
I bought this bed in Broken Hill and was very pleased with the treatment we received from Bowie, very courteous and friendly. I would recommend him to my friends in the future.
Professional advice, no pressure sale, interested in my need more than my money
Sunday afternoon I thought I am just going to another bedding store listening to sales pitches again. First time walked into the store I was greeted by this polite and friendly young gentleman Bowie. He sat down with us and listened to what we are looking for and the budget we had in mind. He is very patient with us and most importantly didn’t overtalk us at all instead patiently assist us and answer all our questions when we have one. He taught us how to try out the mattress by tell us to roll over, sleep on our sides etc. We spent about 30 mins in the showroom without any pressure or disturbance from salesman which was fantastic. We made our choice and it was delivered the next day. We also got a follow up call from Bowie to check if we are happy with new mattress. We absolutely love our new mattress and we both agree Bowie gave us some great recommendations on which to try on and what should we look for in our new mattress. It’s been 6 months since we got this mattress now we can’t think of anything negative about this business. I would highly recommend this business to anyone.
Exceptional service and mattress quality - 5 Stars!
If you are after an awesome mattress at a great price, I highly recommend R & B Bedding. The mattress I purchased was around half the price of my last mattress from a big name store and so much more comfortable. The service I received from the guys was nothing less than exceptional. They offered me free delivery and were even kind enough to deliver after hours on their way home. No question - 5 Stars!
Questions & Answers
Sorry, there are no questions yet.