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RAA Motoring

RAA Motoring

3.0 from 37 reviews · View Statistics
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Listing monitored by Royal Automotive Association

Reviews

  • Product Quality
    3.1 (18)
  • Return Claim MadeYes (1) · No (21)
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Reviewer Photos & Videos

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kathryn
kathrynSouthern and Hills, SA

Excellent customer service and amazing prompt response time

published

Just wanted to thank the mechanic who attended the time in need when my car 'katsi' didn't start this morning because of a flat battery....and a company who still has human phone operators

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

Let us down when we needed them

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Review Logic
Review LogicMetropolitan Adelaide, SA
  • 23 reviews
  • 14 likes

Efficient and Quick

published

I had roadside assist with my honda HRV that is still within its warranty. The battery died on me after 4 years of use. After a quick call to honda assist I was promptly supplied with details of roadside assist via RAA. Took less than 30 minutes to show up and 10 minutes to replace. Quick and efficient and no hassle whatsoever.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
RAA member No. ____5200
RAA member No. ____5200Metropolitan Adelaide, SA

RAA Premium

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Terrible personal loan ever

published

RAA products are terrible. Recently I have applied a personal loan with RAA finance. Even though I have a strong financial status they rejected the application saying that I have a house mortgage to pay. She did not explain the rationale behind the reason and got angry when I started questioning the reasons.
I have cancelled my insurance with them after this incident and I am sad that I have my credit file inquiry with no reason.
Beware of their finance product and that deceiving customers. I do not recommend any of their product.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Rebecca N
Rebecca NMetropolitan Adelaide, SA
  • 5 reviews
  • 2 likes

Outstanding service by a friendly and flexible technician

published
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Jessica
Jessica Metropolitan Adelaide, SA

Terrible Service

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Higgins
HigginsEyre Peninsula, SA

Poor service

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Graham
GrahamMetropolitan Adelaide, SA
  • 3 reviews
  • 2 likes

Competent serviceman

published

i had to call road service at Rose Park on 15 October at about 4,30 pm
The mechanic arrived on time and could not have been more polite , friendly and helpful.
He is an absolute credit to RAA and I hope he is recognised for it.
i would not hesitate to employ him if I was in business

Incentivised Review No
Return Claim MadeNo
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Nic wilko
Nic wilkoMetropolitan Adelaide, SA

Such a good, knowledgeable young man!

published

Hope this gets back to the boss, 6pm Wednesday 7th, seacombe heights. Aaron came out to get my 4wd Triton going, I cant thank this guy enough, he was so knowledgeable, obviously loves his job and got the car going. Cheers mate, your a ledgend!!!!!

Incentivised Review No
Return Claim MadeNo
snags19
snags19Metropolitan Adelaide, SA
  • 3 reviews

Absolute life saver.

published

Car broke down in Alice Springs on a trip. All I can say is the RAA made this horrid experience far better. Getting a premium membership is well worth the cost! My car was sent back to Adelaide, 2 nights accommodation covered and basically everything I needed was covered. Everyone has been an absolute pleasure to deal with and helpful. While my trip was ruined, the RAA came to the rescue.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Emdad
EmdadSouth Australia

Do not use RAA

published

If they pay you once can not get back the money. Road side assistance do not come even in one hour at 11 am even with in city area near plympton.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Rod J.
Rod J.Southern and Hills, SA
  • 2 reviews

Road assistance

published

My classic car lost 4 out of 5 wheels nuts while on the road in Strathalbyn today, and the assistance I got from the road service team was incredible. They replaced some studs and got my car onto a tow truck without any damage and transported it safely home to Strathalbyn. Much appreciated and job well done .It pays to have RAA membership they are there to help when you need them
Rod J

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Beryl
BerylMetropolitan Adelaide, SA
  • 2 reviews
  • 1 like

Excellent roadside service

published

First outing in new-to-me car and battery died on busy road in peak hour. Friendly RAA roadside assistance arrived in 20 mins and got me moving again in no time. Very grateful.

  • Thumbnail
Incentivised Review No
John H
John HMetropolitan Adelaide, SA
  • 5 reviews
  • 3 likes

Rubbish batteries

published

Their $175 battery (now $183) with a 2 year warranty, lasted 2 years, 1 month and 3 days. I gave them a call and asked them if there was any leeway with the warranty and was advised no such luck. A Marshal battery with a 42 month warranty costs $226 .... do the maths. Not happy RAA.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo

Questions & Answers

Trisha T.
Trisha T.asked

has the R.A.A published revues of the mercedes sprinter - KEA ULTIMA/2012.

No answers
joe
joeasked

Is there another road side assist that really helps you when your stuck in the middle of no where . I had been with raa since 1999 and found that i should have put my money in the bank instead

No answers
Deb
Debasked

Tyres best value?

2 answers
Alan F.
Alan F.

Not sure which is the best...but we bought 4 Supercat tyres for a Hyundai i20 in July 2017...Kilometres was 68849.... today Kilometres is 85467 and still a lot of tread. We make sure (weekly) tyre pressure is at recommended level and have the tyres rotated at every 10000K.

Royal Automotive Association
RAA o.Royal Automotive Association

Hi Deb, thanks for your question. Generally we say to members to stick with the well-known or major brands. If you have been happy with the last set of tyres you had on their car in regards to ride, noise, handling and longevity, then go for the same brand/type again, as switching to a cheaper lesser known brand can sometimes be a bit of a gamble. If you'd like to chat to our technical advisory service, they're contactable on 8202 4689. Cheers, Laura

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