First time I have used this service it is fantastic.
I had no hot water and baby sized water pressure??
I called RACV home assist for the very first time they were fantastic from the word go. They turned up on time new their trade. Matt who turned up was so good he explained every thing so well and had my water issue fixed in moments.
I cannot recommend this service enough.
Great job RACV.
None work done but said plumber said job completed
We had a bursting hot water system and leaking water pipe in laundry area and called RACV on a Sunday around 6pm, was told within an hour someone will come.
Plumber came after almost 2 hours-which is fine as we understood it is a weekend.
He had a look and said he will come back the next day morning and to prepare $150 to change the valve and the part for the water problem in laundry area.
Next day came, waited and none turned up. Had to call RACV twice to follow-up.
First, was told they will contact the plumber. After waiting for several hours, called them again. Was told that job has been completed and that the notes from plumber said he tightened the valve.
Finally a great plumber!
Second call out and we had a fantastic plumber who could stop the leaking toilet (so much damage is already done). Thank you C for your prompt service. He arrived within the 30-60 minute timeframe and seemed interested in solving the issue.
Thanks RACV Home Emergency
Blocked, overflowing sewer. Contacted RACV. plumber arrived within half to three quarters of an hour. Assessed the problem. Wasn’t confident that sewer could be unblocked due to length to the entry point to the easement. However, happy to report that the tree roots were removed, so an excellent result for me and my house. Thanks go to the plumber who did the job. Terrific work!
perfect convenient every old house needs this
plumber arrived within half hour,,,
extremely effficient and job was done quickly
friendly and answered any questions.
great service to fix tap quickly so i could get back to my washing loads without delay
Sadly our aging heater decided to misbehave as the evening cooled. The smell of gas filled the air. Fortunately, our serviceman turned up in a timely manner. He fixed our problem almost immediately. He was friendly and professional, even the cat liked him. Thank you so much.
Unfortunately I was disappointed
Burst pipe Brunswick West, water bubbling up through soft soil around half a metre my side of mains. I called 4pm Friday. Plumber came, looked, spent tops ten minutes saying couldn’t fix in an hour and anyway didn’t want to go to next job wet and muddy. He’s a plumber. Wet and mud goes with the territory I would have thought. He said his boss ( Coburg based plumbers) “didn’t do RACV jobs at the weekend “and they’d quote to fix at my cost no sooner than Monday. In the meantime I should just let the water keep running..
It’s not dripping, it’s po...
Plumber knowledgeable & professional and fixed problem quickly
Plumber Trevor arrived promptly, was professional, courteous and friendly. He removed his boots before entering my home, which I appreciated. He diagnosed the issue and fixed it quickly. He was happy to show me how he did it when I asked, in case it happens again.
I couldn’t be happier with the service and I give him 11 out of 10!
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