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Many times and never any troubles, always felt safe when travelling
- Value for Money
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- 2 reviews
- 1 like
This is the first time we have used RACV Insurance and it was very quick and easy to get a quote on line and it was very good value for money compared to another quote we received with just as good policy details. We always thought RACV Insurance would be dear, but it wasn't and we are very satisfied to go with them.
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Hi Graeme, thank you for your feedback regarding your experience with getting the RACV Insurance policy online. We love hearing our member's experiences. Thanks again.
Kind Regards, Balwinder - Social Media Consultant.
- 8 reviews
- 4 likes
I have used RACV for all my Insurance needs for many decades now. Some I've had to claim on and each time the service was excellent. On this occasion we had to cancel our long planned trip, less than 1 week before departure. Nothing to claim, as it was due to a pre existing situation. However when advised of this, RACV immediately refunded the purchase cost of the policy in full without any fuss or bother, even though it was many many months past the 21 day cooling off period. Another seamless example of great customer service.
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Hi Peter, we are happy to hear that we were able to provide a refund following the cancellation of your trip. We hope that you can re-book your trip again in the future.
We would love to use your fe...
Read moreedback as part of our marketing material, so all our members are aware of the quality of service we provide to travellers. We will protect your privacy by only using your first name and suburb. No other details will be used as part of the material.
We have used RACV travel insurance in the past.
It is easy to arrange and the cost is more than competitive with other facilities.
Fully recommend.
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Hello Colin. We are happy to hear that we were there for you. Thanks again and we look forward to being there for you on your next trip.
Kind Regards, Josi - Social Media Consultant.
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I have just finalised a travel insurance policy and it was easy.
I looked at getting quotes from other providers and it was hard work.
I love that Covid was included and the process generally was very user friendly.
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- 2 reviews
Automated system worked extremely well and easy to follow. Impressed that cover was available at a reasonable price and included reference to Covid 19 conditions. Reference to medical conditions well explained.
- Value for Money
- Incentivised Review No
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Unfortunately our trip was cancelled due to Covid problems and RACV were great once they were contacted and quick to cancel our policy and refund our money. Pleased with their service.
- Value for Money
- Incentivised Review No
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Hi David, thank you for your feedback regarding your experience with RACV Insurance. We love hearing our members' experiences. Thanks again and we look forward to being there for you.
Kind Regards, Robert - Social Media Consultant.
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Thank you works for us. Never had to claim before but better be safe than sorry.
Do not know how many trips we have done but always used RACV. No complaints.
THANK YOU
- Value for Money
- Transparency
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Hi Wayne. We are happy that we can offer friendly face-to-face service that provides you peace of mind. We would love to use your feedback as part of our marketing material, so all our members are awa...
Read morere of the quality of service we provide to travellers. We will protect your privacy by only using your first name, suburb. No other details will be used as part of the material. Can we please have your permission to share your experience? If so, please private message us your full name, address and member number. Thanks again and we look forward to being there for you on your next trip.
- 4 reviews
- 3 likes
Useless as it has no covid cancellation at all.. so I am canceling before I go on the holidays and lose money
Useless as it is not up front in the description of the policy that it has NO cancellation cover.. it’s on page 30 or so of the policy.
Totally misleading wording in the policy
- Value for Money
- Transparency
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Hi John, we’re sorry to hear that RACV Insurance did not meet your expectations. We appreciate your feedback. We will contact you via private message to discuss this further and investigate.
Warm regards, Robert - Social Media Consultant.
Find out how RACV Travel Insurance compares to other Travel Insurance
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At my age and with several medical conditions I find it more and more difficult to get reasonably priced cover from anyone. Have used RACV before
Haven't travelled yet. Found policy in Junk file
- Incentivised Review No
- DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
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- 3 reviews
Very good value for money and extremely easy to setup. As yet I have not lodged a claim and hope not to, but, it is better to be safe than sorry. I used a different Insurer last time and very disappointed with them.
- Value for Money
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Hi Kev, thank you for your feedback regarding your experience with RACV Travel Insurance. We love hearing our members experiences. Thanks again and we look forward to being there for you again in futu...
Read morere. Kind Regards, Leigh - Social Media Consultant.
- 3 reviews
- 22 likes
We had to cancel our trip to Austria in March 2020. After initially being told that we cannot get a refund for our travel insurance our request for refund was finally successful. Thank you RACV for the FULL REFUND.
- Value for Money
- Transparency
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Hi Susanna. Thank you for your feedback, we are glad this was resolved for you and we look forward to assisting you when you need us next. Kind Regards, Sangita - Social Media Consultant.
Find out how RACV Travel Insurance compares to other Travel Insurance
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Because of COVID we were unable to travel and able to get all our deposits and travel expenditure back and had a full refund for our RACV travel insurance policy, well done RACV.
- Value for Money
- Incentivised Review No
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Hi Scuf. We are happy to hear that we were there for you. We would love to use your feedback as part of our marketing material, so all our members are aware of the quality of service we provide to tra...
Read morevellers. We will protect your privacy by only using your first name, suburb. No other details will be used as part of the material. Can we please have your permission to share your experience? If so, please private message us your full name, address and member number. Thanks again and we look forward to being there for you on your next trip.
John Schuffelen 14 Mavista Avenue. Glen Waverley 3150. 337681
We have a company travel insurance policy, with another company, but will cancel it shortly.
When we asked for clarification on the cover in the new covid worked, after 3 weeks ducking and dodging the issue we are no clearer than when we started.
In 6 minutes on the phone with RACV, I had clear statements on what was covered, in 10 minutes I have a quote in my email, and after minor medical updates and inclusions, we have a policy that is clear, and straight forward.
RACV, you continue to amaze us with your open, honest, straightforward dealings, and as a member for almost 20 years, I wont be shopping anywhere else for any insurance in the future.
Thanks for being so reliable.
- Incentivised Review No
- DestinationEurope
- Claim Made No
Hi Paul. We are happy to hear that we were there for you. We would love to use your feedback as part of our marketing material, so all our members are aware of the quality of service we provide to tra...
Read morevellers. We will protect your privacy by only using your first name, suburb. No other details will be used as part of the material. Can we please have your permission to share your experience? If so, please private message us your full name, address and member number. Thanks again and we look forward to being there for you on your next trip.
Called 13 number for some answers on COVID applicability and could not have had a better experience with the representative offering better options I had not seen. If only all service responses were as friendly and effective the country would be a better place and customers much happier people!
- Value for Money
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Hi, thank you for your feedback regarding your experience with RACV Insurance. We would love to use your feedback as part of our marketing material, so all our members are aware of the quality of serv...
Read moreice we provide. We will protect your privacy by only using your first name, suburb. No other details will be used as part of the material. Can we please have your permission to share your experience? If so, please private message us your full name and policy or registration number.Questions & Answers
I am interested to get the RACV Travel Care insurance when I go overseas. Please advise the insurance premium. I plan to go between 3 Oct to 1 Nov 2022 to Hong Kong. Thanks.
Ring the RACV to get a quote , it’s free.
We are glad to hear that you are considering insuring with us.
Due to the intricate nature of insurance, we are unable to provide a quote product review we apologise.
Please call our team on 13 13 29 ...
We paid for travel insurance in Nov 2019 for a trip to Austria. The trip was cancelled due to Covid and government travel ban. Are we entiteld for a refund and how to we apply for that? We are long time RACV customers and have multiple insurance policies.
Hi Susanna. We advise that you will need to reach out to our Travel Insurance team on 13 13 29 between 8am and 6pm Monday to Friday or email your request to care@racv.com.au so this can be looked into...
Read more further. Kind Regards, Robert - Social Media Consultant.
Thank you. Appreciated.
Thank you RACV Team. We just got information that we will receive a FULL REFUND.
Do RACV members get a discount on travel insurance
Yes they do
Hi Ashton,
Thank you for your question....
Read more All RACV Members receive a 15% discount on RACV Travel Insurance. The member discount can only be applied if the Member is listed on the policy as the primary Traveller/Member. Member discount is not transferable to another person. To receive a quote, please contact us on 13 13 29 Monday - Friday 8am-6pm or visit out website. Kind Regards, Ryan RACV TeamHi Ashton, RACV members are entitled to discounts for Travel Insurance, please call our Travel Insurance Team on 13 13 29 between 8am - 6pm Mon-Fri (closed on all Public Holidays), and a Consultant wi...
Read morell be happy to assist with any further enquiries. Warm Regards Athena - Social Media ConsultantGet an answer from our members and RACV representatives
Details
| Category | Travel Insurance | Travel Insurance | Travel Insurance | Travel Insurance |
|---|---|---|---|---|
| Underwriter | Tokio Marine & Nichido Fire Insurance | Tokio Marine & Nichido Fire Insurance | Tokio Marine & Nichido Fire Insurance | Tokio Marine & Nichido Fire Insurance |
| Maximum Age Covered | 110 years old | 110 years old | 110 years old | 110 years old |
| Medical Coverage | ||||
| Overseas Emergency Assistance | $25,000 | Unlimited | Unlimited | $5,000 |
| Accidental Death | $15,000 | $25,000 | $25,000 | Not Included |
| Emergency Dental | $2,000 | Unlimited | Unlimited | $500 |
| Pregnancy (max weeks) | 26 weeks | 26 weeks | 26 weeks | 26 weeks |
| Resumption of Journey | $1,500 | $5,000 | $5,000 | Not Included |
| Hospital Cash Allowance | $3,500 | $6,000 | $6,000 | $1,500 |
| Overseas Emergency Medical & Hospital Expenses | Unlimited | Unlimited | Unlimited | Unlimited |
| Loss of Income | $5,200 | $10,400 | $10,400 | Not Included |
| Permanent Disability | $15,000 | $25,000 | $25,000 | Not Included |
| Luggage & Personal Effects | ||||
| Theft of Cash | $250 | $500 | $500 | Not Included |
| Delayed Luggage | $500 | $750 | $750 | Not Included |
| Credit Card Fraud | $1,500 as part of Travel Documents cover | $5,000 as part of Travel Documents cover | $5,000 as part of Travel Documents cover | Not Included |
| Travel Documents / Passport | $1,500 | $5,000 | $5,000 | Not Included |
| Maximum Single Item Limit | $1,500 (Laptops, Cameras or Golf Clubs) | $3,000 (Laptops, Cameras or Golf Clubs) | $3,000 (Laptops, Cameras or Golf Clubs) | $750 (Laptops, Cameras or Golf Clubs) |
| Luggage & Personal Effects | $7,500 | $15,000 | $15,000 | $2,000 |
| Ancillary | ||||
| Personal Liability | $10,000,000.00 | $10,000,000.00 | $10,000,000.00 | $10,000,000.00 |
| Rental Vehicle Excess | $4,000 | $8,000 | $8,000 | Not Included |
| Motorbike / Moped Coverage | Included for any size | Included for any size | Included for any size | Included for any size |
| Domestic Pet Care | Not Included | $650 | $650 | Not Included |
| Special Activities Packages | ||||
| Golf | Included | Included | Included | Included |
| Cruise | Optional Extra | Optional Extra | Optional Extra | Optional Extra |
| Adventure | Included | Included | Included | Included |
| Snow / Ski | Optional Extra | Optional Extra | Optional Extra | Optional Extra |
Other Travel Insurance
Extra Information
Contact info for RACV Travel Insurance
Easy to set up and good cover
So far so good
Quick online service
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Hi there, we are happy to hear that we were there for you. We would love to use your feedback as part of our marketing material, so all our members are aware of the quality of service we provide to tr...
Read moreavellers. We will protect your privacy by only using your first name and suburb. No other details will be used as part of the material. Can we please have your permission to share your experience? If so, please private message us your full name, address and member number. Thanks again and we look forward to being there for you on your next trip.