1 photo
RACV Travel Insurance

RACV Travel Insurance

Domestic, International (See All)
3.5 from 383 reviews · View Statistics
See the Best Travel Insurance in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by RACV

Reviews

  • Value for Money
    3.5 (173)
  • Transparency
    3.4 (137)
  • Customer Service
    3.7 (167)
  • Claim Resolution Time
    • <1 week (6)
    • 1-2 weeks (6)
    • 2-4 weeks (10)
    • 1-2 months (10)
    • 3+ months (12)
  • Claim ApprovedYes (23) · No (27)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
Cant open the product.
Cant open the product.Greater Melbourne (Inner), VIC

Easy to use and provided all information I required.

published

Many times and never any troubles, always felt safe when travelling

  • Value for Money
  • Transparency
RACV
RACV S.RACVSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Graeme Page.
Graeme Page.The Mallee, VIC
  • 2 reviews
  • 1 like

Quick and easy and good value for money

published

This is the first time we have used RACV Insurance and it was very quick and easy to get a quote on line and it was very good value for money compared to another quote we received with just as good policy details. We always thought RACV Insurance would be dear, but it wasn't and we are very satisfied to go with them.

  • Value for Money
  • Transparency
RACV
RACV S.RACVSend a private message

Hi Graeme, thank you for your feedback regarding your experience with getting the RACV Insurance policy online. We love hearing our member's experiences. Thanks again.
Kind Regards, Balwinder - Social Media Consultant.

Similar opinion? Write a review on ProductReview.com.au!
Peter B
Peter BGreater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 4 likes

My trusted go to

published

I have used RACV for all my Insurance needs for many decades now. Some I've had to claim on and each time the service was excellent. On this occasion we had to cancel our long planned trip, less than 1 week before departure. Nothing to claim, as it was due to a pre existing situation. However when advised of this, RACV immediately refunded the purchase cost of the policy in full without any fuss or bother, even though it was many many months past the 21 day cooling off period. Another seamless example of great customer service.

  • Value for Money
  • Transparency
RACV
RACV S.RACVSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Colin
ColinGreater Melbourne (Inner), VIC

Great customer service and product knowledge.

published

We have used RACV travel insurance in the past.
It is easy to arrange and the cost is more than competitive with other facilities.
Fully recommend.

  • Value for Money
  • Transparency
RACV
RACV S.RACVSend a private message

Hello Colin. We are happy to hear that we were there for you. Thanks again and we look forward to being there for you on your next trip.

Kind Regards, Josi - Social Media Consultant.

Similar opinion? Write a review on ProductReview.com.au!
Travel Insurance

Find out how RACV Travel Insurance compares to other Travel Insurance

Know better, choose better.

Compare all
BRYAN
BRYANGreater Melbourne (Inner), VIC

HOW EASY WAS THAT!

published

I have just finalised a travel insurance policy and it was easy.
I looked at getting quotes from other providers and it was hard work.
I love that Covid was included and the process generally was very user friendly.

  • Value for Money
  • Transparency
Similar opinion? Write a review on ProductReview.com.au!
Alister Maitland
Alister MaitlandGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Vital cover at a reasonable price

published

Automated system worked extremely well and easy to follow. Impressed that cover was available at a reasonable price and included reference to Covid 19 conditions. Reference to medical conditions well explained.

  • Value for Money
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Pleased with service.

published

Unfortunately our trip was cancelled due to Covid problems and RACV were great once they were contacted and quick to cancel our policy and refund our money. Pleased with their service.

  • Value for Money
  • Incentivised Review No
RACV
RACV S.RACVSend a private message

Hi David, thank you for your feedback regarding your experience with RACV Insurance. We love hearing our members' experiences. Thanks again and we look forward to being there for you.

Kind Regards, Robert - Social Media Consultant.

Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Travel insurance and COVID-19: what you need to know

For many, international travel is back on the cards. Getting travel insurance that covers COVID-19 related events can give you peace of mind so that you can enjoy your trip while being safe, smart, and prepared - and you should know what to look out for before you shop around.

Clara V.
Clara V.
travel-insurance-and-covid-19-what-you-need-to-know
Super Funds Awards 2022!

A good super fund can make a substantial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the top-rated super funds of 2022.

Wendy Z.
Wendy Z.
super-funds-awards-2020
Credit Card Awards 2020

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the top-rated credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.
credit-card-awards-2020
Next
Wayne  Raitt
Wayne RaittGreater Melbourne (Outer), VIC

Yes nice and easy to get. Very happy to go to office and not mess it up on line

published

Thank you works for us. Never had to claim before but better be safe than sorry.
Do not know how many trips we have done but always used RACV. No complaints.
THANK YOU

  • Value for Money
  • Transparency
RACV
RACV S.RACVSend a private message
Similar opinion? Write a review on ProductReview.com.au!
John
JohnGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 3 likes

Useless as it has no covid cancellation at all.. so I am canceling before I go on the holidays and lose money

published

Useless as it is not up front in the description of the policy that it has NO cancellation cover.. it’s on page 30 or so of the policy.
Totally misleading wording in the policy

  • Value for Money
  • Transparency
RACV
RACV S.RACVSend a private message

Hi John, we’re sorry to hear that RACV Insurance did not meet your expectations. We appreciate your feedback. We will contact you via private message to discuss this further and investigate.

Warm regards, Robert - Social Media Consultant.

Similar opinion? Write a review on ProductReview.com.au!
Travel Insurance

Find out how RACV Travel Insurance compares to other Travel Insurance

Know better, choose better.

Compare all
Philip Sutton
Philip SuttonGreater Melbourne (Inner), VIC

Have to have it

published

At my age and with several medical conditions I find it more and more difficult to get reasonably priced cover from anyone. Have used RACV before
Haven't travelled yet. Found policy in Junk file

  • Incentivised Review No
  • DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Similar opinion? Write a review on ProductReview.com.au!
Kev
KevGreater Melbourne (Outer), VIC
  • 3 reviews

Very good to have a reliable company to cover your needs

published

Very good value for money and extremely easy to setup. As yet I have not lodged a claim and hope not to, but, it is better to be safe than sorry. I used a different Insurer last time and very disappointed with them.

  • Value for Money
  • Transparency
RACV
RACV S.RACVSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Susanna B.
Susanna B.
  • 3 reviews
  • 22 likes

positive outcome of our request for travel insurance refund

published

We had to cancel our trip to Austria in March 2020. After initially being told that we cannot get a refund for our travel insurance our request for refund was finally successful. Thank you RACV for the FULL REFUND.

  • Value for Money
  • Transparency
RACV
RACV S.RACVSend a private message

Hi Susanna. Thank you for your feedback, we are glad this was resolved for you and we look forward to assisting you when you need us next. Kind Regards, Sangita - Social Media Consultant.

Similar opinion? Write a review on ProductReview.com.au!
Travel Insurance

Find out how RACV Travel Insurance compares to other Travel Insurance

Know better, choose better.

Compare all
Schuf
SchufGreater Melbourne (Metropolitan), VIC

Perfect one should not travel without it

published

Because of COVID we were unable to travel and able to get all our deposits and travel expenditure back and had a full refund for our RACV travel insurance policy, well done RACV.

  • Value for Money
  • Incentivised Review No
RACV
RACV S.RACVSend a private message
Schuf
Schuf

John Schuffelen 14 Mavista Avenue. Glen Waverley 3150. 337681

Similar opinion? Write a review on ProductReview.com.au!
Paul C.
Paul C.Central Highlands and Goldfields, VIC

Such a difference......!!

published

We have a company travel insurance policy, with another company, but will cancel it shortly.
When we asked for clarification on the cover in the new covid worked, after 3 weeks ducking and dodging the issue we are no clearer than when we started.
In 6 minutes on the phone with RACV, I had clear statements on what was covered, in 10 minutes I have a quote in my email, and after minor medical updates and inclusions, we have a policy that is clear, and straight forward.
RACV, you continue to amaze us with your open, honest, straightforward dealings, and as a member for almost 20 years, I wont be shopping anywhere else for any insurance in the future.
Thanks for being so reliable.

  • Incentivised Review No
  • DestinationEurope
  • Claim Made No
RACV
RACV S.RACVSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Brilliant service

published

Called 13 number for some answers on COVID applicability and could not have had a better experience with the representative offering better options I had not seen. If only all service responses were as friendly and effective the country would be a better place and customers much happier people!

  • Value for Money
  • Transparency
RACV
RACV S.RACVSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Milly Liew
Milly Liewasked
Travel Care

I am interested to get the RACV Travel Care insurance when I go overseas. Please advise the insurance premium. I plan to go between 3 Oct to 1 Nov 2022 to Hong Kong. Thanks.

2 answers
Schuf
Schuf

Ring the RACV to get a quote , it’s free.

RACV
RACV S.RACVSend a private message
Susanna B.
Susanna B.asked
Travel Insurance

We paid for travel insurance in Nov 2019 for a trip to Austria. The trip was cancelled due to Covid and government travel ban. Are we entiteld for a refund and how to we apply for that? We are long time RACV customers and have multiple insurance policies.

4 answers
RACV
RACV S.RACVSend a private message
Susanna B.
Susanna B.

Thank you. Appreciated.

Susanna B.
Susanna B.

Thank you RACV Team. We just got information that we will receive a FULL REFUND.

Ashton H
Ashton Hasked
Travel Insurance

Do RACV members get a discount on travel insurance

3 answers
Shaz
Shaz

Yes they do

RACV
RACV S.RACVSend a private message
RACV
RACV S.RACVSend a private message
See all RACV Travel Insurance questions

Get an answer from our members and RACV representatives

RACV Travel Insurance

Details

Compare all 5 RACV Travel Insurance
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterTokio Marine & Nichido Fire InsuranceTokio Marine & Nichido Fire InsuranceTokio Marine & Nichido Fire InsuranceTokio Marine & Nichido Fire Insurance
Maximum Age Covered 110 years old110 years old110 years old110 years old
Medical Coverage
Overseas Emergency Assistance $25,000UnlimitedUnlimited$5,000
Accidental Death$15,000$25,000$25,000Not Included
Emergency Dental$2,000UnlimitedUnlimited$500
Pregnancy (max weeks) 26 weeks26 weeks26 weeks26 weeks
Resumption of Journey $1,500$5,000$5,000Not Included
Hospital Cash Allowance$3,500$6,000$6,000$1,500
Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedUnlimitedUnlimited
Loss of Income$5,200$10,400$10,400Not Included
Permanent Disability$15,000$25,000$25,000Not Included
Luggage & Personal Effects
Theft of Cash $250$500$500Not Included
Delayed Luggage $500$750$750Not Included
Credit Card Fraud$1,500 as part of Travel Documents cover$5,000 as part of Travel Documents cover$5,000 as part of Travel Documents coverNot Included
Travel Documents / Passport $1,500$5,000$5,000Not Included
Maximum Single Item Limit $1,500 (Laptops, Cameras or Golf Clubs)$3,000 (Laptops, Cameras or Golf Clubs)$3,000 (Laptops, Cameras or Golf Clubs)$750 (Laptops, Cameras or Golf Clubs)
Luggage & Personal Effects $7,500$15,000$15,000$2,000
Ancillary
Personal Liability $10,000,000.00$10,000,000.00$10,000,000.00$10,000,000.00
Rental Vehicle Excess $4,000$8,000$8,000Not Included
Motorbike / Moped Coverage Included for any sizeIncluded for any sizeIncluded for any sizeIncluded for any size
Domestic Pet Care Not Included$650$650Not Included
Special Activities Packages
GolfIncludedIncludedIncludedIncluded
CruiseOptional ExtraOptional ExtraOptional ExtraOptional Extra
Adventure IncludedIncludedIncludedIncluded
Snow / SkiOptional ExtraOptional ExtraOptional ExtraOptional Extra
Compare all 5 RACV Travel Insurance
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.