Randstad
180 reviews
It's more than unprofessional. This is the first time that I have contacted an agency where no trained staff can answer the phone. I applied for a role and finished everything I should do online, and no one bothered to reply to me for 11 days, even though I sent the person who sent me the first email a follow-up email. Still, no one bothered to… Read more
answer anything. I had to call them to see whether they still want to continue or end it. Then, a man who doesn't seem to know what he is doing answered that call. And that's my second call. The first one was not answered and just went on hold. So, anyway, if I could, I would only leave zero star.
As a previous medium level professional , and moderate achieving business owner , retired at 71 years old , i decided to take a job offer from a small branch of a multi national operating in Victoria . In the intervening period the company was taken over by a much larger corporation . What was a low level , low stress role with an engineering… Read more
slant in a small entity , became subject to massive corporate excessive oversight . The rigmarole i have been through to get this 4 month casual role is almost incomprehensible . I completed a 25 min questionnaire , staved off various other ridiculous questions and ended up having an online PT exam by video , including pushups and lifting weights . I am a strong 71 year old and basically smashed it . I have now invested conservatively over three hours or more in this venture and still have no idea when the nightmare will end . Randstat is a massive ,compartmentalised behemoth that is costing employers a fortune . They cannot tailor their operation to suit smaller non massive corporation businesses . They have no facility for understanding local needs . If i recieve one more obstacle , i will tell them to politely go forth and mutiply . Their , one size fits all global approach will be their downfall .
Terrible company, terminated my 6 month contract after only 6 weeks, due to having lack of experienced Technical Officers. Hired to create clear and concise documentation, which I did exceptionally well. RMIT have a lack of personnel who can utilise these documents and want to submit poorly written documents to students, which will cause safety… Read more
concerns. Once I voiced my concerns, it became an issue, and my employment was terminated.
My role as a Tech Writer is to create clear and concise documentation, conforming to ISO9001 standards, which I did perfectly. My role is not to validate technical content as I am not a SME, this is the role for the RMIT technical officer.
RMIT informed Randstad that my employment was terminated due to performance. When ask to clarify and provide evidence that led to my termination, they could not provide this.
Randstad has shown no support towards me, and refuses to take accountability.
Now I am unemployed, going through the unnecessary stress and anxiety of job hunting through no fault of my own.
I am fighting this through Fair Work Commission.
Reviews with attachments
Minus 10 if I could, without question the worst company in relation to customer service provided I’ve experienced in over 20 years. Please avoid - if you’re over qualified then you won’t be looked at, but you’re worth more than working “for” this company. They can’t even get their own departments operated properly. Apply for a job in one… Read more
state and you’ll probably receive a call from a other state to call a number which no one answers so you leave a voicemail with no call back, they transfer you to the National customer service centre again no answer & you leave a voicemail for a callback, 3 days later no call back and the numbers you call & answer ( one out of 16 ) can’t help because the position is in a different state and they “aren’t sure if they can pass on the number for that department”
……….. enough said l
Not clear job description – Look at the job description below and tell me where Randstad has mentioned that lifting 20kg weight 200 times in a day is the only selection criteria for this job? I applied for this job and I was asked to fill up a lengthy form with several questions. Later on the same day, I was called and told that I was disqualified because I cannot lift 20kg… Read more
weight. If weight lifting is the only criteria for your stupid and exploiting job, you should mention that on the job description. I would have declined straightaway. Even if anyone is strong enough to carry 20kg for 200 times a day, you should not do that. That is inhumane and exploitation. Stop treating production people like idiots and machines. We are not applying for this job because we are not skilled in other jobs. We are doing this because of the pandemic. Keep some humanity and post your job with some sense.
Latest follow-ups
Terrible experience working for these people . Strongly advise a thorough review of Randstad before entering an employment agreement . They are… Read more
very ordinary service. They also use Algorithms to control which job others you get on their riddled with bugs APP. They are rude and offensive when you don’t do what they want and if any problems occur they through you into the bin without justification. They will send you to schools that no one will go to and then you quickly find out why and you will not be offered any work till you accept these dangerous posting. But the best way to find out will be to find out for yourself.
Follow-up · The app algorithm will be set to only offer you placements which the company is desperate to fill, they then starve you of options until you submit to their placement options. Pay is fine. The popularity contest approach that is taken by the company makes your experience at the school dangerous. They encourage the school to have unrealistic… Read more
Follow-up · Remember these companies are competing for places at schools so they often try and make you the scape goat when there numbers are not being hit. It’s always the CRTs fault at the school and with the company. It’s the most vulnerable job you can embark on. You will be left to fend for yourself when the lies start to be generated.
Do not sign up with this agency. They advertise bogus jobs just to get people on their books. That's because the government subsidies them with money. The more names the more money. You'll never get work with them. Research agencies carefully. All the big ones are the same.
Follow-up · Rating the same. They don't care
Applied for job through Randstad -Wayville, on SEEK took so long forgot all about it. Got an email eventually asking if I was still interested & there would be an induction 3 days later can you attend? Yes, for sure was my reply. Received another… Read more
email stating to fill out forms of which I did. Everything was above board, for seasonal work. WOW just wow the unprofessionalism by the consultant. How they get away with ghosting people I do not know wish there was somewhere you can report them? Because whilst they can get away with this then they can't be stopped. Was she just filling her KPIs? Consultant then sends me an email stating that "she is waiting on final information & it may be changed & she will let me know as soon as she knows"...wo & behold I bet she wasn't guessing that another consultant rang me the morning of the said Induction to ask where I was? In my shock I said I was told the aforementioned by the consultant & had I knew I would have attended but there wasn't much I could do because I wasn't told anything? Consultant said Well this person is absent today, & maybe she was holding me back for another induction session & so when I asked when this would be so I can be available the consultant became vague & uhmmed & erred, but said she will let them know when they return. Today is when the original consultant is back in office - day after the Induction so I've rung, left a message and nothing. Pathetic Randstad...
Follow-up · Yes, I have since tried other recruiters and have had success. Yes, I am working I have had no more contact with Randstad & to say their performance is poorly, is an understatement. I did write to them to ask them to take me off their contact list as after their unprofessional demeanor I was no longer interested in their assistance. Would I… Read more
Post note to this...after contacting another Randstad office & repeated emails/calls from me. I… Read more
Positive reviews
Jeremy O’Connor from Randstad was amazing to deal with. He’s very informative, makes you feel comfortable and is proactive when communicating or following things up. Really happy with my new job, he knows how to find the right match!
Fiona Bremner from Ranstad in Adelaide is excellent. Fiona helped find me find a job that was a great fit for me, and within a short timeframe. She was lovely and took the stress away from job hunting. I highly recommend trying Ranstad if you are job seeking.
Karl Beswick has been awesome. He listened to what I was looking for and matched me to the role that suits me and it moved very quickly I am VERY impressed
Negative reviews
Randstad doesn't support the people they hire. I was hired through Randstad to work for a government agency, and had a manager who was rude, manipulative, sexist and unprofessional. Instead of providing support or talking with me and hearing my side of the story, they believed the employer without question and pretended to have no idea what was… Read more
happening. I have evidence galore that shows that the manager was lying through their teeth, yet Randstad has no interest in reviewing it, more over they never actually informed me that my employment was terminated, instead I had to find out through a co-worker.
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Randstad used to be good, but these days I’m not sure. Some recruiters do not seem to understand the difference between NSW and Sydney, and their communication is not always clear.
Randstad Canberra uses recruiters who rely on very questionable tactics. They offer a job for a much better pay but do not let their candidates know with what company the job is and ask for the resume and ID. They mostly approach young people who… Read more
are naive and looking for a better employment to increase their database. When young person sent them what they asked for the job suddenly has gone to someone else. Stay away from this unethical company.
Follow-up · The recruiter approached an individual through LinkedIn regarding a specific job opportunity. It was advised that the name of the company could not be disclosed until a résumé and identification were provided. The recruiter stated that this information would be released once the documents had been received. However, after the résumé and copy of… Read more
Recent reviews
Sydney - Reached out for physical work with vague promise of further opportunity. Took it but was informed my performance was inadequate by supervisor through their proxy and need improvement. The next day I worked harder yet same feedback and was informed to cease service. Worked very hard for 2 days and was dismissed by their HR agent with vague… Read more
feedback. The person was not even aware what product I was working on and cannot tell me my working pace nor expected output. No direct communication with supervisor, no direct feedback/guidance. Seems dishonest and manipulative, despite HR rep calm and polite tone. My theory is they needed extra hand for unexpected large order, and do not want to pay minimum wage and thus recruit somebody as "trial". Had yet to get paid as told by HR rep for "trial period". Communication was almost exclusively text and verbal. None in writing, legally binding. Very sketchy. Company they in-house for is filled with workers from two particular background, chatting in their language. None have good command of English. Possible ethnic discrimination/clique involved. Would advice against taking any call from them.
Absolutely appalling recruitment agency, unprofessional and uneducated staff. Total lack of communication from them and the staff lacked basic customer service.
This is one of the worse recruitment companies I have dealt with, I was interviewed by 2 recruiters, one was so rude and belittling and her tone was so unfriendly, she should not be working in recruitment. They were both so cold, no customer service, the whole ordeal was horrible. I didn't even get a hello when I joined a google call, they asked… Read more
me all the questions then gave me constructive criticism and asked if I was would like to change or add anything to the interview and I said no, I wasn't going to bullied by her because she wasn't happy with my answers , I have interviewed many times and I was quite shocked with their behaviour for recruiters.
I have twice been approached by Ranstad for opportunities available to me as a jobseeker. The first experience was good, the second, not so good. In the second instance, I was approached directly by a recruitment officer to discuss an opportunity. He then said he would approach the employer with my resume and for me to sit tight; he’ll contact… Read more
me. He didn’t and therefore I politely emailed and asked for a reply. I didn’t get one. It surprises me that recruitment agencies, who demand the highest level of professionalism from people applying for jobs cannot reply in kind. I wanted to voice my concerns directly with Ranstad but there does not appear to be a complaints function on their website.
Met with consultant online, Kate Aislabie. Things sounded promising and she kept saying ‘beautiful’ during our interview. I fulfilled various requirements such as referee checks then never heard back from her despite repeated sincere and polite calls and emails. Cannot recommend and felt it was unprofessional. At a time when I really needed help and support it was disappointing and lacked a sense of care.
I wish I had come here before working with Randstad, it would have saved me a lot of frustration. I was offered a position through Randstad earlier this year which sounded perfect for me, so much so that I left a position of three years with full benefits to pursue it. I was lied to from the onset and mislead constantly. My rate of pay was… Read more
lowered not once but four times after assurances and written agreements being signed. I was given no information about contract periods and when ever I asked questions about these issues was either ignored repeatedly or given more misleading information. I can not say enough, do not trust these people with your livelihood they will use and abuse anyone they can.
An organisations that doesn't have much work and lies about it, acting like basic menial tasks are herculean feats of mind and strength that make previous experience in similar roles with easily transferable skills "not suitable" Yet I see same role repeatedly posted over and over (to make it look like they can always find work). If they truly… Read more
needed workers they wouldn't just refuse people who have previous experience in within the same roles/industry etc...They only care about their own employment not to get people employment. That's the whole point of job agencies! Be honest and upfront if you don't have the work or can't line it up just say so instead of lying to people and talking down to them with condescension.
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0 STARS would be more appropriate. Appalling experience. Numerous calls following up an application and each time discussing the case with a different staff member working (apparently) from home (very bad phone connection and echo) and countless promises and assurances to receive a call back. 5 weeks on - no one knows what's going on. Looking on reviews from others - NO SURPRISE.
One of their consultants Kyle Robinson based in Sydney, messaged me via Linkedin, with a job opportunity in Supply Chain management, ending the message with "If you’re open to a confidential conversation about this opportunity, I’d be happy to set up a time that suits you. Please let me know the best number to reach you at, or feel free to reach… Read more
out directly." I messaged back with my contact details, stating that I would be interested to know more. Never heard back. Followed up a week later, no reply. Not even the courtesy of a reply. Very rude and unprofessional!
Shocking recruitment department indicated a position months before federal election and I went through the lengthy process including getting 4 references and was assured that there would be work and advised not to take an alternative position via the AEC. Nothing, nothing materialised and all my emails were then ignored. Appalling business and would like to have a contact of person in high management. Avoid this company big time!
I am Khushpreet kaur, one of the OSH assistant, working for this agency. I am writing to share a disappointing experience I had with Randstad Education, specifically regarding the behaviour of a staff member named Imelda Melani. During my time working as an OSH Educator through the agency, I encountered a situation where I was late for a shift —… Read more
something that had never happened before. While I acknowledge the importance of punctuality, the way I was addressed by Imalda was extremely unprofessional and disheartening.
Instead of handling the matter with understanding or basic courtesy, she spoke to me in an unnecessarily harsh and demeaning manner. Her tone was rude, condescending, and lacked the mutual respect one would expect in a professional environment. She spoke as though she were in a position of authority over me rather than treating me as a fellow professional. I felt targeted and disrespected, and the interaction left me feeling deeply uncomfortable, even to the point of questioning whether racial bias played a part in her approach.
What was most disappointing was that this was my first instance of being late, and I approached the situation with politeness and accountability. Despite this, she issued a "final warning" and threatened "strict action" without giving me the opportunity to explain. I made it clear that I would not cause any inconvenience going forward and was prepared to leave my role if necessary to avoid further conflict. Unfortunately, her response showed a lack of basic workplace values and empathy.
Randstad Education has many dedicated professionals, but interactions like this can seriously damage trust and morale. I hope the agency reviews its internal communication standards and staff conduct training to ensure all team members treat educators with fairness and respect.
Applied for a job through Seek, got a phone call from Randstad about the job, didn't talk to me about the job wanted general details on working preferences, they email me some forms to fill out, been a month heard from them 3 times, twice about the same job, both jobs were not in the field I was looking and the other side of the city, wouldn't use them to help find a job
My experience with Randstad has been very positive. Issy Turner has been dedicated and professional, making countless calls to schools and keeping me well-informed throughout. I highly recommend her and Randstad to anyone seeking a teaching role.
I initially completed the onboarding process with Randstad Brisbane and then took a short break before applying for multiple positions through them. Despite my efforts, I have not received any communication regarding my applications. I even reached out directly via email to the person responsible for these roles through their website but have yet… Read more
to receive a response. It seems as though their primary focus is getting candidates on their books, rather than providing ongoing support or opportunities.
poor or Worse recruitment agency – it is Such a useless platform. Their main motto should be helping the people who are looking for the jobs, but unfortunately they directly cancel your application or calls by saying our documentation process is very rigorous and you cannot qualify . what is the role of a recruitment agency ???
I have to add , however , that all the staff i had communication with , were helpful and polite .I… Read more