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176 reviews
1 Roger T.  · Twice in the past few months I have emailed Randstad (Brisbane) and twice I have been completely ignored. It's been a week (so far) this time around. Nothing.
5 sonia.sghendo  · Karl Beswick has been awesome. He listened to what I was looking for and matched me to the role that suits me and it moved very quickly I am VERY impressed
1 susanlu007  · A very terrible platform. Their staff is very unprofessional and racists. Consultant is bad customer service is bad. No good job from them either
1 Noah C.  · Randstad will rarely reach out with opportunities and make constant empty promises.
1 Wes  · Dishonest – Totally dishonest company. Expect to be exploited. You've been warned.
1 Andrew S.  · Enrolment – The enrolment procedure was terrible. I am working currently in the DOE and gave been with Randstad in the past - I recommend you go elsewhere
Mag
Mag11 posts
 

Randstad Canberra uses recruiters who rely on very questionable tactics. They offer a job for a much better pay but do not let their candidates know with what company the job is and ask for the resume and ID. They mostly approach young people who are naive and looking for a better employment to increase their database. When young person sent them what they asked for the job suddenly has gone to someone else. Stay away from this unethical company.

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Charlie M.
Charlie M.ACT10 posts
 

Do not sign up with this agency. They advertise bogus jobs just to get people on their books. That's because the government subsidies them with money. The more names the more money. You'll never get work with them. Research agencies carefully. All the big ones are the same.

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BST
BST
  Verified

Sydney - Reached out for physical work with vague promise of further opportunity. Took it but was informed my performance was inadequate by supervisor through their proxy and need improvement. The next day I worked harder yet same feedback and was informed to cease service. Worked very hard for 2 days and was dismissed by their HR agent with vague… Read more

feedback. The person was not even aware what product I was working on and cannot tell me my working pace nor expected output. No direct communication with supervisor, no direct feedback/guidance. Seems dishonest and manipulative, despite HR rep calm and polite tone. My theory is they needed extra hand for unexpected large order, and do not want to pay minimum wage and thus recruit somebody as "trial". Had yet to get paid as told by HR rep for "trial period". Communication was almost exclusively text and verbal. None in writing, legally binding. Very sketchy. Company they in-house for is filled with workers from two particular background, chatting in their language. None have good command of English. Possible ethnic discrimination/clique involved. Would advice against taking any call from them.

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runinheelslikeaboss
runinheelslikeaboss
 

Minus 10 if I could, without question the worst company in relation to customer service provided I’ve experienced in over 20 years. Please avoid - if you’re over qualified then you won’t be looked at, but you’re worth more than working “for” this company. They can’t even get their own departments operated properly. Apply for a job in one… Read more

state and you’ll probably receive a call from a other state to call a number which no one answers so you leave a voicemail with no call back, they transfer you to the National customer service centre again no answer & you leave a voicemail for a callback, 3 days later no call back and the numbers you call & answer ( one out of 16 ) can’t help because the position is in a different state and they “aren’t sure if they can pass on the number for that department”

……….. enough said l

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Prachand Dahal
Prachand DahalNSW
 

Not clear job description – Look at the job description below and tell me where Randstad has mentioned that lifting 20kg weight 200 times in a day is the only selection criteria for this job? I applied for this job and I was asked to fill up a lengthy form with several questions. Later on the same day, I was called and told that I was disqualified because I cannot lift 20kg… Read more

weight. If weight lifting is the only criteria for your stupid and exploiting job, you should mention that on the job description. I would have declined straightaway. Even if anyone is strong enough to carry 20kg for 200 times a day, you should not do that. That is inhumane and exploitation. Stop treating production people like idiots and machines. We are not applying for this job because we are not skilled in other jobs. We are doing this because of the pandemic. Keep some humanity and post your job with some sense.

Latest follow-ups

Apprehensive Customer
Apprehensive CustomerSA13 posts
 

Applied for job through Randstad -Wayville, on SEEK took so long forgot all about it. Got an email eventually asking if I was still interested & there would be an induction 3 days later can you attend? Yes, for sure was my reply. Received another… Read more

email stating to fill out forms of which I did. Everything was above board, for seasonal work. WOW just wow the unprofessionalism by the consultant. How they get away with ghosting people I do not know wish there was somewhere you can report them? Because whilst they can get away with this then they can't be stopped. Was she just filling her KPIs? Consultant then sends me an email stating that "she is waiting on final information & it may be changed & she will let me know as soon as she knows"...wo & behold I bet she wasn't guessing that another consultant rang me the morning of the said Induction to ask where I was? In my shock I said I was told the aforementioned by the consultant & had I knew I would have attended but there wasn't much I could do because I wasn't told anything? Consultant said Well this person is absent today, & maybe she was holding me back for another induction session & so when I asked when this would be so I can be available the consultant became vague & uhmmed & erred, but said she will let them know when they return. Today is when the original consultant is back in office - day after the Induction so I've rung, left a message and nothing. Pathetic Randstad...

 Follow-up  · Yes, I have since tried other recruiters and have had success. Yes, I am working I have had no more contact with Randstad & to say their performance is poorly, is an understatement. I did write to them to ask them to take me off their contact list as after their unprofessional demeanor I was no longer interested in their assistance. Would I… Read more

Apprehensive Customer
Apprehensive Customer   

Post note to this...after contacting another Randstad office & repeated emails/calls from me. I… Read more

Positive reviews

Joziie P.
Joziie P.VIC
  Verified

Jeremy O’Connor from Randstad was amazing to deal with. He’s very informative, makes you feel comfortable and is proactive when communicating or following things up. Really happy with my new job, he knows how to find the right match!

Vanessa V.
Vanessa V.SA
 

Fiona Bremner from Ranstad in Adelaide is excellent. Fiona helped find me find a job that was a great fit for me, and within a short timeframe. She was lovely and took the stress away from job hunting. I highly recommend trying Ranstad if you are job seeking.

john7673
john7673VIC
 

My experience with Randstad has been very positive. Issy Turner has been dedicated and professional, making countless calls to schools and keeping me well-informed throughout. I highly recommend her and Randstad to anyone seeking a teaching role.

Negative reviews

Nessv
NessvNSW5 posts
  Verified

Absolutely appalling recruitment agency, unprofessional and uneducated staff. Total lack of communication from them and the staff lacked basic customer service.

Alisha
AlishaNSW2 posts
 

This is one of the worse recruitment companies I have dealt with, I was interviewed by 2 recruiters, one was so rude and belittling and her tone was so unfriendly, she should not be working in recruitment. They were both so cold, no customer service, the whole ordeal was horrible. I didn't even get a hello when I joined a google call, they asked… Read more

me all the questions then gave me constructive criticism and asked if I was would like to change or add anything to the interview and I said no, I wasn't going to bullied by her because she wasn't happy with my answers , I have interviewed many times and I was quite shocked with their behaviour for recruiters.

Space Dog
Space DogVIC7 posts
 

I have twice been approached by Ranstad for opportunities available to me as a jobseeker. The first experience was good, the second, not so good. In the second instance, I was approached directly by a recruitment officer to discuss an opportunity. He then said he would approach the employer with my resume and for me to sit tight; he’ll contact… Read more

me. He didn’t and therefore I politely emailed and asked for a reply. I didn’t get one. It surprises me that recruitment agencies, who demand the highest level of professionalism from people applying for jobs cannot reply in kind. I wanted to voice my concerns directly with Ranstad but there does not appear to be a complaints function on their website.

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Recent reviews

Mona
MonaACT
 

Met with consultant online, Kate Aislabie. Things sounded promising and she kept saying ‘beautiful’ during our interview. I fulfilled various requirements such as referee checks then never heard back from her despite repeated sincere and polite calls and emails. Cannot recommend and felt it was unprofessional. At a time when I really needed help and support it was disappointing and lacked a sense of care.

Edward Sukkar
Edward SukkarVIC20 posts
  Verified

Terrible experience working for these people . Strongly advise a thorough review of Randstad before entering an employment agreement . They are very ordinary service. They also use Algorithms to control which job others you get on their riddled with bugs APP. They are rude and offensive when you don’t do what they want and if any problems occur… Read more

they through you into the bin without justification. They will send you to schools that no one will go to and then you quickly find out why and you will not be offered any work till you accept these dangerous posting. But the best way to find out will be to find out for yourself.

Ella
Ella2 posts
 

I wish I had come here before working with Randstad, it would have saved me a lot of frustration. I was offered a position through Randstad earlier this year which sounded perfect for me, so much so that I left a position of three years with full benefits to pursue it. I was lied to from the onset and mislead constantly. My rate of pay was… Read more

lowered not once but four times after assurances and written agreements being signed. I was given no information about contract periods and when ever I asked questions about these issues was either ignored repeatedly or given more misleading information. I can not say enough, do not trust these people with your livelihood they will use and abuse anyone they can.

Mark H.
Mark H.
 

An organisations that doesn't have much work and lies about it, acting like basic menial tasks are herculean feats of mind and strength that make previous experience in similar roles with easily transferable skills "not suitable" Yet I see same role repeatedly posted over and over (to make it look like they can always find work). If they truly… Read more

needed workers they wouldn't just refuse people who have previous experience in within the same roles/industry etc...They only care about their own employment not to get people employment. That's the whole point of job agencies! Be honest and upfront if you don't have the work or can't line it up just say so instead of lying to people and talking down to them with condescension.

Adam N
Adam NNSW
 

0 STARS would be more appropriate. Appalling experience. Numerous calls following up an application and each time discussing the case with a different staff member working (apparently) from home (very bad phone connection and echo) and countless promises and assurances to receive a call back. 5 weeks on - no one knows what's going on. Looking on reviews from others - NO SURPRISE.

H Bean
H Bean10 posts
 

One of their consultants Kyle Robinson based in Sydney, messaged me via Linkedin, with a job opportunity in Supply Chain management, ending the message with "If you’re open to a confidential conversation about this opportunity, I’d be happy to set up a time that suits you. Please let me know the best number to reach you at, or feel free to reach… Read more

out directly." I messaged back with my contact details, stating that I would be interested to know more. Never heard back. Followed up a week later, no reply. Not even the courtesy of a reply. Very rude and unprofessional!

Kristine M
Kristine MVIC4 posts
 

Shocking recruitment department indicated a position months before federal election and I went through the lengthy process including getting 4 references and was assured that there would be work and advised not to take an alternative position via the AEC. Nothing, nothing materialised and all my emails were then ignored. Appalling business and would like to have a contact of person in high management. Avoid this company big time!

khushisandhu0104
khushisandhu0104VIC
 

I am Khushpreet kaur, one of the OSH assistant, working for this agency. I am writing to share a disappointing experience I had with Randstad Education, specifically regarding the behaviour of a staff member named Imelda Melani. During my time working as an OSH Educator through the agency, I encountered a situation where I was late for a shift —… Read more

something that had never happened before. While I acknowledge the importance of punctuality, the way I was addressed by Imalda was extremely unprofessional and disheartening.

Instead of handling the matter with understanding or basic courtesy, she spoke to me in an unnecessarily harsh and demeaning manner. Her tone was rude, condescending, and lacked the mutual respect one would expect in a professional environment. She spoke as though she were in a position of authority over me rather than treating me as a fellow professional. I felt targeted and disrespected, and the interaction left me feeling deeply uncomfortable, even to the point of questioning whether racial bias played a part in her approach.

What was most disappointing was that this was my first instance of being late, and I approached the situation with politeness and accountability. Despite this, she issued a "final warning" and threatened "strict action" without giving me the opportunity to explain. I made it clear that I would not cause any inconvenience going forward and was prepared to leave my role if necessary to avoid further conflict. Unfortunately, her response showed a lack of basic workplace values and empathy.

Randstad Education has many dedicated professionals, but interactions like this can seriously damage trust and morale. I hope the agency reviews its internal communication standards and staff conduct training to ensure all team members treat educators with fairness and respect.

mattyb2607
mattyb2607SA
 

Applied for a job through Seek, got a phone call from Randstad about the job, didn't talk to me about the job wanted general details on working preferences, they email me some forms to fill out, been a month heard from them 3 times, twice about the same job, both jobs were not in the field I was looking and the other side of the city, wouldn't use them to help find a job

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Troy P.
Troy P.QLD5 posts
 

I initially completed the onboarding process with Randstad Brisbane and then took a short break before applying for multiple positions through them. Despite my efforts, I have not received any communication regarding my applications. I even reached out directly via email to the person responsible for these roles through their website but have yet… Read more

to receive a response. It seems as though their primary focus is getting candidates on their books, rather than providing ongoing support or opportunities.

riminder kaur
riminder kaurVIC
 

poor or Worse recruitment agency – it is Such a useless platform. Their main motto should be helping the people who are looking for the jobs, but unfortunately they directly cancel your application or calls by saying our documentation process is very rigorous and you cannot qualify . what is the role of a recruitment agency ???

NIGGY
NIGGYSA4 posts
 

GREAT RECRUITMENT PEOPLE – Brilliant recruitment agency was very impressed and would like to thank Sam Redwood for everything he did for me in trying to find employment well done Sam & I recommend this company very highly for being friendly and on the ball with me very happy I give them 10/10!

Jack 2
Jack 27 posts
 

I do not recommend – I do not recommend Randstad. Told me I had a job. Then nothing happened. Tried contacting them on many occasions and they never responded. I suggest use another agency. I have and their communication and treatment was exceptional.

Caitlin
CaitlinSA
 

I will never recommend Randstad Education to anyone I care about – Incompetent, condescending, hypocritical, and unsupportive. My time with Randstad Education (South Australia) has been awful. From my second week as a casual Cert 3 educator, I wished I had gone with a different agency, but stuck it out due to necessity and trying to give the ‘benefit of the doubt’ having come from a permanent educator position. … Read more

Have any of the consultants even worked in the industry? Are they trained on employee rights and responsibilities/Fair Work/the industry award? RRHAN training?? My experience makes me think “no” is the answer across the board. I stood up for myself and pulled them up on multiple issues and discrepancies - they couldn’t even get my resignation right. Their incompetence and lack of communication resulted in extreme financial difficulty for my family and I, without any remorse from their staff, or apologies. I will NEVER recommend this joke of a company. Educators have it hard enough as it is right now without being used and abused by a mediocre temp agency who care more about pleasing their dwindling client base than they do about the wellbeing of their employees. Avoid this place, or be educated and ready to defend your workers rights.

Matt P.
Matt P.11 posts
 

Steer clear! – I am a 56 yr old male with both a blue and white collar skill set. It has been 3 months and zero placements from Randstad. They don’t respond to emails requesting updates and do not proactively find anything for you. I have a mortgage to pay like most people and these people do not care. Steer clear! A disappointing waste of time. Show details

slhphillips
slhphillips3 posts
 

Great – Spoke with Karl Beswick who got the ball rolling quickly for me on a new role. The role Karl placed me in is a good fit and I know i'll be using Karl again the future.

Susan V.
Susan V.
 

Best reqruiter Karl Beswick – I have had the privilege to work with a great reqruiter Karl Beswick. He goes the extra mile, great communication and always friendly.

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