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Rapid Building Inspections

Rapid Building Inspections

4.3 from 62 reviews · View Statistics

Reviews

  • Customer Service
    4.3 (52)
  • Job Satisfaction
    4.4 (47)
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Mustafa K.

Mustafa K.Sydney, NSW

Terrible- failed to mention the roof leak

published

I am deeply disappointed by the assessment of the report. I paid a good amount of money to protect myself from an issue like this and trusted that you would do your job properly in adequately checking the house in depth. For this reason, I will be leaving a bad review because I am immensely disappointed in trusting rapid in the first place and don’t want others to experience the same.

Customer Service
Job Satisfaction
Incentivised ReviewNo
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Hugo

HugoMelbourne

  • 2 reviews
  • 1 like

Deficient reports, late production of report and failure to rectify

published

Our pre purchase report failed to note the extent of wall movement and the need for immediate action. RBI's response was evasive and self-serving. Very dissatisfied with the reports and the company's response.

Customer Service
Job Satisfaction
Incentivised ReviewNo
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** be careful if you want to book them for your inspection **

published
Incentivised ReviewNo
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Kathy

Kathy

  • 2 reviews
  • 1 like

brilliant

published

Rapid were so very helpful with our inspection. I would highly recommend their company to anyone.
Amazing from start to end. The communication & report was delivered within 12 hours of the inspection.
Very happy & wonderful experience

Customer Service
Job Satisfaction
Incentivised ReviewNo
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Shane O

Shane O

  • 2 reviews
  • 1 like

Awful experience from start to finish

published
Incentivised ReviewNo
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Kim

KimSouthwest, VIC

  • 3 reviews
  • 1 like
  • Verified

Poor Communication

published

Booked to have all stages of inspection done due to great reviews. Slab stage inspection was fine. Phoned to schedule a frame stage inspection via email. No response. Phoned and was advised I will be contacted soon. Waited all the day the next day with no follow up. Phoned in the afternoon as it was a Friday and was advised by site supervisor inspection will be ready by Monday. Person who answered the phone was abrupt, impatient and very rude. Might take my business somewhere else for the next stages of inspection.

Customer Service
Job Satisfaction
Incentivised ReviewNo
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Building and Pest - missed roof had holes all throughout corrugated iron

published

Rapid Building Inspections Building and Pest report failed to include any mention of rust holes throughout the corrugated iron roof. Only found out due to quote from a roofer for insulation three days out from settlement, so no time to renegotiate price! 8k out of pocket for us. Notified Rapid Building Inspections - they offered no solution for us nor accepted any fault on their behalf.

Customer Service
Job Satisfaction
Incentivised ReviewNo
2 comments
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Hi Adam, we did the inspection for you in October of last year, that was nearly 9 months ago. Also it states in the report that the roof was not inspected due to the design of the property.

Adam Ardrey
Adam Ardrey
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Quality Professional Service!

published

The Inspector John was very friendly, professional and thorough in his work. Rapid Building Inspections offer a quality service which I would highly recommend to anyone seeking an accurate, professional pre-purchase report.

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Thank you so much for the review Mike, your praise has been passed onto John.

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Luke Veidre

Luke VeidreSydney, NSW

Book Rapid to inspect a House in Western Sydney last week

published

They quoted me their Price, when I accepted they inspected the House at 1.00pm the next day.
Rapid Inspection sent me a Full Report on the Property 3 Hours after the Inspection. Real Professionals and are very fast turnaround time.

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Thank you so much for the review Luke.

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Jeremy P.

Jeremy P.South East Queensland, QLD

Absolutely great experience using Rapid Building Inspections

published

They responded to me almost immediately and arranged a building & pest inspection on our new home on the Gold Coast the very next day and received the report a day later. The report itself was extremely thorough and covered absolutely everything off with photos of everything. Can't recommend them highly enough :)

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Hi Jeremy, thank you for the review.

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Samuel

SamuelGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Home inspection

published

Had rapid complete our pre purchase home inspection in Melbourne. It was during stage 3 of the covid-19 and they still managed to get someone out to have a look at the house the next business day.
They found moisture behind the wall in the bathroom which was then fixed by Biggin & Scott. Happy with both ends of the party.
Would use again

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Hi Samuel, thank you for the review and glad we were able to assist you.

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Definitely worth asking for Warren

published

Warren from Rapid is polite professional thorough and informative. We were assisted with professionalism from the first phone call through to the final follow up phone call seeking our feedback. We have used Raid twice in 4 months for ore-purchase inspections. We requested Warren for our second pre-purchase inspection on a house after he did such an excellent report on a unit inspection. He again was excellent. We would highly recommend Warren.

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Thank you so much for the review Anne, I hve passed your praise onto Warren.

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Tiger Queen

Tiger QueenSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Excellent

published

It was so very easy to make a booking with this company. They came out 3 days after I rang. The inspector was great and had a lot of advice about what we could and couldn't do in regards to certain minor problems with the property we were about to purchase. We will definitely use Rapid Building Inspections in the future.

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Thankk you for the review Tiger Queen

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Sarla

SarlaSydney, NSW

Thorough property inspection report by Rapid

published

Inspection completed wad prompt and timely . A very thorough inspection was completed. Report was clear with details and recommendations. A vety professional presentation of the report. Thanks to Rapid team

Customer Service
Job Satisfaction
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Hi Sarla, thank you so much for the review.

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The reviewer stated that an incentive was offered for this review

Chris

ChrisPerth, WA

Good job

published

Great company they did a good job with a quick response on the report and booking I’d recommend them next time they picked up everything with there detailed inspection thanks Rapid

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Thank you so much for the review Chris, we at RBI wish you all the best with your property purchase.

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Satisfied customer

Satisfied customerSouth East Queensland, QLD

Fast and Efficient

published

Great price and with great specific communications. Inspection was seamlessly coordinated with the real estate agent and turnaround time was minimal. The 24hour deal is for real. Thank you guys.

Customer Service
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Thank you so much for the review.

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Big Dunc

Big DuncGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 4 likes

Disappointment.

published

I needed an inspection done for mediation with a builder.
Rapid came and did the inspection, non of the instruments were used as described on the webpage, inspector came in with a mobile phone and a head lamp.
Didn't check in the roof space as advertised, Didn't open the door to look under the floor where you can walk into the area again advertised.
even although the roofs are leaking all around no moisture detectors were used at all?
The report was written and the had the wrong amount of bed rooms, the wrong amount of sitting rooms and missed a double garage, it would have been laughed out of court.
then when asked to amend the report because we needed it by a certain time we never got a response.
My opinion, STAY AWAY FROM RAPID

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections
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Happy with the service

published

Request for pre-purchase building & pest inspection was dealt with promptly & efficiently. Report was emailed with 24 hours. Admin staff followed up to make sure we were satisfied. Happy to recommend to others.

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Thank you so much for the review Lou.

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Zoe C.

Zoe C.Perth, WA

Great service

published

Very good communication and organisation of booking. Easy to work with and happy with the report, good pictures and level of detail provided back in the report. Overall would recommend / use again

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Thank you so much for the review Zoe.

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Anup

AnupSydney

  • 2 reviews
  • 1 like

Good quality work with excellent documentation

published

I got a Building inspection done through Rapid as a pre-purchase inspection and the inspector detected a number of serious safety and structural issues with the building. Job well done Brad!!

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Rapid Building Inspections
Rapid Building I.Rapid Building Inspections

Hi Anup, thank you so much for the review.

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