Review your last buy on ProductReview.com.au
139 reviews
5  Elliot  · Couldn’t be more pleased with Rapid building inspections, they fit us in on short notice and did a great job! Thank you
5  nathan b.  · Reliable and called up the following day to check in after I had a chance to read the report and help answer any questions or anything. Very pleased.
5  Darcy  · Great service, very efficient and detailed. Easy to follow assessment
5  Dr Lotika  · Good report. It was quick and self explanatory. No worries
5  Sharon M  · Daniel was extremely helpful and talked us through the report
5  TNT  · very efficient, fast report turnaround (got ours back the same day of inspection) and great booking availability
Bazli
Bazli
 

Babak was amazing! He knew so much, was really friendly and he would even tell you the clauses that things weren't compliant with. Spent a couple of hours doing the inspection and was so thorough.

Ask the reviewer
Skye A.
Skye A.
 

I have had a few building and pest reports completed for various properties and no company has been as thorough and as informative as Rapid. Their report was very detailed and honest. I would recommend them to anyone and continue to use them in the future! Show reply

Ask the reviewer

Reviews with attachments

  • Thumbnail
Bronson H.
Bronson H. VIC
   Verified

Ron inspected my house for a building and pest inspection. He not only did a thorough job with the report with extensive amounts of photos and descriptions but also went out of his way to stay back at the property with me and answer all my questions and provide great insight so I had a better understanding. Thanks again to Ron who I would highly recommend!

  • Thumbnail
  • Thumbnail
  • Thumbnail
Cana
Cana VIC
 

Missed water leak and water damage in bathroom. Wouldn’t recommend them. I sent feedback and never received a response.

  • Thumbnail
  • Thumbnail
  • Thumbnail
David
David NSW 4 posts
   Verified

Would not answer the call – I got this guy to do the pre purchase building and pest inspection for my property. They failed to pick up the obvious termite damages which could cost over 100k to fix. Tried to contact them to address the issue. They would not return my call after learning they made a terrible mistake. Now I have to engage the law to file a law court case. STAY AWAY FROM THIS SCAM.

  • Thumbnail
  • Thumbnail
  • +3Thumbnail
Hung Quoc Nguyen
Hung Quoc Nguyen 3 posts
 

Horrible service. Waste of money – We paid for the Pre-Purchase Report for a new house. The guy came and did his inspection and provided us with a report. After we bought the property, we found serious structural problems with the house. We would not have bought the house if Rapid Inspections had identified these issues. We sent a complaint to Rapid Inspections and they sent… Read more

the same person to come back for another assessment. He came with a clipboard and took some photos. He didn't bring any tools and didn't measure anything. The whole inspection was visual only. He assured us that some of our concerns were wrong and said that he would contact the builder regarding the other issues. As far as we know, he didn't do this. He didn't send us an updated report and the builder never contacted us to fix anything. Rapid Inspections never followed up on our complaint either or bothered to contact us to see if the complaint was resolved. Attached photos are some of the things Rapid Inspections missed - giant hole in plasterwork, exposed garage beams not painted, house is leaning (not a joke - disgraceful that a building inspector missed this), plumbing not connected because connections not even installed, broken brickwork, and roof flashing that is not secured and exposed.

  • Thumbnail
Amy
Amy WA
 

Failed to identify serious safety hazard – We engaged Rapid Building Inspections to perform a pre-purchase inspection of our property. Months later we hired a plumber to service our hot water unit who identified that the unit was non-complaint with the building standards and a serious safety hazard as the unit was too close to combustible materials, being our decking. This was present at… Read more

the time of the inspection and was not identified by the inspector. The plumber capped our gas line over the weekend leaving us without hot water, and we hired another plumber to undergo works to rectify the issue which obviously left us significantly out of pocket. I have contacted Rapid Building Inspections about this issue, and am awaiting their reply, i hope they will be taking responsibility for their lack of due diligence.

Positive reviews

Caleb C.
Caleb C. VIC 2 posts
   Verified

Have used Rapid Building Inspections twice now for two completely different properties across opposite sides of Melbourne. Both reports were extremely thorough, put together in a timely manner, and affordable. The building inspectors were very knowledgeable from their time as builders and both had a keen attention to detail. They both went above… Read more ·  1

and beyond, spending hours at the property ensuring nothing was missed and talking us through the report politely and patiently.

David was our first inspector. He was incredibly thorough and knowledgeable. Daniel was our second inspector. He was also fantastic, and was an excellent communicator. Would recommend both for ay future inspections.

A.Jones
A.Jones
 

Outstanding Service – Fast, Detailed, and Professional!⭐⭐⭐⭐⭐ (5/5 Stars)I highly recommend Rapid Building Inspections and their inspector, Dave Owen!From the start, the customer service was fantastic. Raven was incredibly caring, highly organised, and quick to respond to all of my enquiries.Our inspector, Dave Owen, was excellent. He arrived… Read more ·  1

exactly as scheduled and had a great eye for detail throughout the inspection. True to their word, I received the report on the same day as promised. The report itself was clear, detailed, and incredibly helpful.I couldn't be happier with the experience. Thank you, Rapid and Inspector Dave!

Louise H.
Louise H.
 

Dave Owen performed a really thorough and detailed building and pest inspection on our behalf. I felt completely at ease with making an offer on the house after he'd seen it and after his personal recommendations. While we were unsuccessful on our bid, I'll definitely be calling for Dave's services again. Show reply

Negative reviews

Gelareh A.
Gelareh A. SA
 

Our experience with Rapid Building Inspection has been extremely disappointing, and based on what we have experienced, we cannot recommend this business. We contacted them to arrange inspections at several critical stages of our build, including earthworks, slab preparation, pouring and concreting. Each time, arrangements were discussed and we… Read more

were given the impression that an inspector would attend. However, despite these commitments, they repeatedly failed to attend our block and provide the inspection service they had promised.

The most recent inspection was supposed to take place on Friday. Our builder and the relevant work had to be coordinated around the agreed inspection timing. Then, only last night, we received an email advising that the person responsible is now on annual leave.

We completely understand that circumstances change and employees are entitled to take leave. However, when a business accepts an inspection, communicates back and forth with a client, coordinates timing with a builder, and knows that construction activities are being scheduled around that inspection, we believe it has a responsibility to either honour the commitment or arrange a suitable replacement.

What has been particularly frustrating is the repeated pattern of promises followed by non-attendance. Despite all the emails and arrangements, to date they have never actually attended our block of land to carry out the inspections we engaged them for.

This experience has raised very serious concerns for us about the reliability and professionalism of this business. When dealing with something as important and time-sensitive as building inspections, clients need to be able to trust that an inspector will actually attend when arrangements have been confirmed.

Based on our experience, we would highly recommend that anyone considering using Rapid Building Inspection exercise caution and carefully confirm exactly who will be attending, when they will attend, and what will happen if the nominated inspector becomes unavailable.

We certainly would not use this company again and cannot recommend their services.

Rapid Building Inspections
Rapid Building Inspections    

Hi Gerlah, Thank you for taking the… Read more

Trudi
Trudi QLD 4 posts
 

Absolutely the worst experience I’ve ever had with a company. Avoid at all costs. They do not do what they are asked and the report was false on two levels and had to have another report done by reputable company to confirm

Find out how Rapid Building Inspections compares to other Home Inspection Companies

Know better, choose better.

Compare all
Chris
Chris
 Published  · Edited

Unreliable at critical stages. I used Rapid Building Inspections for multiple stage inspections (slab, frame, and lock-up) and was generally satisfied with the quality of the inspections themselves. However, there were several issues with reliability and coordination throughout the process. The lock-up stage had to be rescheduled multiple… Read more

times, largely due to a lack of alignment between the builder and inspector on what constituted “lock-up.” On at least one occasion, the inspector did not attend the scheduled appointment, which required further rescheduling.

By the time the inspection was eventually completed, the build had progressed significantly. As a result, several areas were obstructed, and parts of the inspection could not be fully assessed or clearly documented in photos.

The biggest issue came at the most critical stage — the final handover inspection. I initially engaged them with the intention of using their service for all stages and requested a quote accordingly. When it came time to book the final inspection, my email was not responded to. After following up by phone, I was advised they would not be available for approximately six weeks.

I understand and respect the reason given (the inspector being unavailable due to the birth of a child), however this lack of availability was not communicated in advance. Given how time-sensitive handover inspections are, this left me in a difficult position.

Additionally, the expected discount structure was not applied as anticipated, which added to the frustration.

Overall, while the inspections themselves were professional, the ongoing scheduling issues, lack of communication, and unavailability at the most critical stage mean I cannot rely on them for end-to-end service.

Recent reviews

Jean B.
Jean B. 2 posts
 

I highly recommend Rapid Building Inspections for anyone needing a building and pest inspection. The whole process was professional, thorough and straightforward from start to finish. The inspection was completed carefully, and the report was detailed, clear and easy to understand. They took the time to explain their findings and answer any… Read more ·  1

questions, which gave us a lot of confidence in making an informed decision. Excellent service, great communication and very professional. I would definitely use Rapid Building Inspections again and have no hesitation recommending them to others.

Shawn J
Shawn J
 

It was arranged just in 2 days and job's done good. The inspector showed and explained the process and spots of concern on site. Also I could get a report very next morning. Show reply

Kevin L
Kevin L QLD 2 posts
 

Inspector was friendly, professional and knowledgable, and explained information very clearly and down to earth. Report was comprehensive and easy to understand. Show reply

Jimmy
Jimmy 2 posts
 

Professional, thorough and prompt service. Adrian (my inspector) was very willing to talk through the inspection report and answer all my questions. Would definitely use again! Show reply

Julie L.
Julie L. QLD 2 posts
 

The report was very thorough and highlighted defects that we didn’t detect ourselves. Well worth it! The booking process was very smooth and they were very accommodating with our multiple delays in reaching practical completion and having to postpone our booking multiple times. Would definitely recommend this company! Show reply

Donna
Donna VIC 2 posts
 

Our building inspector was very thorough and brought to our attention things that we may have overlooked. I wish I had used rapid building inspections on another property earlier. I would highly recommend them for your own building inspection Show reply

David T
David T
 

The whole process with Rapid Inspections was excellent. Communication was spot on from the get go. A very comprehensive inspection was provided by Dave who was friendly and professional throughout and provided a clear, concise and actionable report in a very quick turnaround. Thoroughly recommend Rapid Inspections. Show reply

Bree
Bree 3 posts
 

Outstanding service. I was able to get an inspection booked very quickly and the inspector was thorough, patient, and explained everything well when I attended the inspection with him. The report was back to me on the same day. Thank you! Show reply

Find out how Rapid Building Inspections compares to other Home Inspection Companies

Know better, choose better.

Compare all
Elizabeth
Elizabeth 2 posts
 

QLD Building & Pest Insp- thank you Alan for a very thorough detailed report. Clearly has the knowledge & experience. So easy to deal with a short notice booking. Will definitely use again. Show reply

David M.
David M.
   Verified

Alan from Rapid Inspections (Qld) reported on our prospective new townhouse villa on Hope Island. As a practicing Building Certifier, I'm inclined to view pre-purchase inspections with some scepticism in terms of reporting limitations, exclusions and self evident access obstructions. However, Alan's report was insightful and, importantly he phoned… Read more ·  1

me to report a significant/major defect regarding water leakage into the floor slab. Without immediate action potential health consequences are likely so thanks Alan for the prompt call to notify the important defect.

zobair h.
zobair h.
 

Very good reporting done by them. Marc was a very good inspector. Show 2 replies

Julia D
Julia D
 

Great communication, and very timely service. Had a wonderful experience with Rapid Building Services for buying our first home! Show reply

Mel
Mel 2 posts
 

Easy to book, inspector was knowledgeable & took time to discuss the report with me so I understood fully any implications. Was thorough & detailed. Show reply

Ken S.
Ken S. SA 13 posts
 

A quite detailed report showed a careful and extensive inspection was done. I can't know if anything was missed but it seemed well done. Show reply

siavosh g.
siavosh g. QLD
   Verified

Alan was very thorough and tested every part of the building, from inside and outside and I'm satisfied with the report. Show reply

Max B.
Max B. QLD 4 posts
 

Thorough and very investigative. Informed me of any areas of concern and recommended any remedial work which i have underway. Show reply

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.