So Far, So Good
We have been going through the pre-construction process with Rawson Homes and have been happy with the experience thus far. Communication has been great and variations have been decently priced. Can not fault them at all at this stage. The staff have all been knowledgeable and accommodating. It has been a pleasure dealing with Julian, Alicia and Lauren. Special mention to our plan presenter Kahila. She has gone above and beyond to ensure that we are getting the perfect home and her knowledge of the industry has been outstanding.
Thank you Rawson Homes, what a hassle free experience
Firstly i would like to thank the team at head office and the team from Colour/Electrical they were brilliant.
Our Pre-construction administrator was so helpful with dealing with all our concerns, from fencing to dumped rubbish on our site and everything in between thank you.
But most of all I want to thank our BRILLIANT site supervisor CHRIS. Chris kept us up to date with all stages of construction and responded immediately to any of our concerns. His attention to detail was amazing, I didn't have to worry about anything he made this build completely hassle free for us.
For a build that was on budget and ahead of time, I would strongly recommend Rawson Homes and their staff to anyone.
Very positive experience. We love our new home.
From the start Rawson are a very professional company. We felt a little rushed into signing the initial tender as it was the first time we had built, but I guess that's sales anywhere. Each department and stage seemed to flow well.
The build was done within the contract time and to our expectation. Any issues were addressed at regular inspections. There was a misinterpretation between the plan and the description which led to the wrong shower fitting being installed but Rawson accepted that there had been an error and we came to a mutually agreeable solution without too much fuss.
Our building supervisor was very good and I believe made all the difference to our end result. We are very happy with our new home. We are still in the 13 week warranty stage so can't comment on their after sales service yet...