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Rawson Homes
4.3 from 498 reviews

Reviews

Review distribution

5 star
351
4 star
67
3 star
14
2 star
17
1 star
49

Matt Faunt

Matt FauntSydney, NSW

Rawson build

published

Our site manager Rod was great and very knowledgeable but pre construction was a bad experience we had 3 or 4 pre construction managers Who all seemed very inexperienced. We also had some delays with our land being registered which held up the process which was almost 2 years since we originally paid our deposit.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
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Highly NOT recommended if you have a budget and especially FHO

published
Customer Service
Transparency
Build StagePre-Construction
  • Verified customer

excellent

published

We have completed everything! We are very excited that we can move into our first new home. All the staff I met from rawson homes are very friendly and professional. Everytime I contact them, they respond my email or telephone very promptly and specifically especially our builder Kane Wood, he is a very nice guy! Thanks Kane.
The price is good compare to other company and it is a range I can accept.
Thanks for everyone thanks Rawson Homes!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
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  • Verified customer

Good experience overall

published

I had very bad start with rawson homes but later in days met good staff who provided good information and guidance.
Site manager Kane wood updated with regular updates and very easy approached.
Had a pleasant homebuilding experience with him. Although the whole project took awful long time. Paid initial deposit on 2017 hopefully will get home at end of 2019.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
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Emily C

Emily C

  • 2 reviews
  • Verified customer

Our forever home - built with care

published

Absolutely thrilled with our new home! Had an awesome Site Supervisor Brad, who was always on top of the project making sure trades were booked well in advance and the house was not left idle waiting for trades or materials. The workmanship was good and the finished product is a home we are very happy with.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
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The reviewer stated that an incentive was offered for this review


Jamiec

JamiecHunter Region, NSW

  • 2 reviews
  • 1 like

Lauren is the best! Thanks Rawson Homes :)

published
Customer Service
Transparency
Build StagePre-Construction

Debbie Beatty

Debbie BeattySydney, NSW

Our experience with Rawson

published

We have just completed our pre-construction stage with our manager Lauren. She has been extremely professional throughout the whole process. She always returned my emails very promptly and nothing was ever a problem, regardless of the issue. She kept us up to date, and any issues were addressed immediately in a very professional way.
It has made this process very stressfree and look forward to the next stage of our house.
Thanks again Lauren, for all your assistance with the pre-construction.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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Godforgiveyou666

Godforgiveyou666Sydney, NSW

  • NSW
  • Verified customer

we are excited to build our new hone with Rawson homes.

published

we are in the pre construction stage. we went through the tender and initial interviews. fixed pricing is very decent and reasonable. staffs are helpful. we enjoyed the journey so far. my husband and myself are excited to build with rawson home for our first family home in chatswood, This is a big deal for the most of the family. branding are good, and service is great.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
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The reviewer stated that an incentive was offered for this review

Kate and Pete Conroy

Kate and Pete ConroyCanberra 2600, ACT

  • ACT
  • Verified customer

Fran is a DREAM to design your dream home with! Carl is your site manager to bring it to life!

published

We have had a wonderful experience working with Fran and Rawson to design our dream home. She is a talented and highly efficient expert. We can’t fault the experience we have had. The home we built was a significant modification and upgrade of a design of theirs and Fran’s knowledge and expertise ultimately resulted in our final design exceeding our expectations and coming in within budget!
Carl, our site manager is efficient, responds to changes in schedule with agility and communicates clearly and regularly. He is really knowledgeable and super on the ball.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes
Abhi

AbhiSydney, NSW

  • 2 reviews

Happy to be with Rawson

published

We choose Rawson to build our first home in Sydney.
Construction is yet to start but so far we are very happy with the service.
Everything went as per the plan and the staff were very helpful at every stage of the process.

Personally we feel Rawson is a bit expensive than the other builders and we hope they justify it with quality and finesse.

Will provide more feedback upon handover of the house.

Would surely recommend Rawson to family and friends.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Brilliant Site Management

published

Rod managed our build perfectly, he was always contactable and kept us up to date throughout the whole build. We are very happy with the quality of our build and we got handover in great time. We did have a couple of issues during pre-construction but they were sorted out by Madeline in good time with great professionalism.
Thank you so much for our wonderful home!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
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1 comment
Rawson Homes
Rawson H.Rawson Homes

  • ACT
  • Verified customer

So Far So Good

published
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Sathish

SathishSydney, NSW

Pre Construction Stage was Perfect!!!

published

Pre Construction was excellent. Melissa the Pre Construction Advisor was excellent in following up and they did complete everything on time within 4 months of the Contract Signing. My Finance issues got me delayed till end of the 6th month contract. Please do your homework before pre construction stage which will help you a lot to sort out all the issues. Please be ready for the variation Shocks during the build. But that is there with every other builder.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Zaman

ZamanSydney, NSW

Great experience

published

We bought a land long time ago and shopped around with other builders and Rawson home match our demand and budget . I enjoyed great experience particularly with Annabelle during my pre construction phase and she was really helpful , attentive and proactive . Looking forward to finishing the building soon. Can't wait to move to the new house soon

Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes
  • NSW
  • Verified customer

Pre-construction

published
Customer Service
Timeliness
Transparency
Build StageMid-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Pre-construction

published

We are in the pre-construction phase with Rawson. Although we were delayed, we were kept up to date regularly and communication was good which made the process less stressful and our questions were answered promptly. We are very excited to now be a step closer to building our beautiful home.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes

The reviewer stated that an incentive was offered for this review


Ange

AngeSouth-Eastern Region, NSW

Can’t fault.

published

I have been dealing with Ben at the googong display and can’t fault the service that has been offered. He is more interested in getting what is best for me rather than just looking to get the sale. Being a first home buyer I was concerned I would miss important parts but after going over the whole process I am confident that I am in good hands.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Alder183

Alder183Hunter Region, NSW

  • 3 reviews
  • 1 like

Poor communication and processes

published

We found the pre-construction period to be extremely stressful and we were constantly let down by poor communication between the internal teams within Rawson Homes.

There were countless times we picked up errors that should have been picked up by Rawson, some which we unfortunately missed but are now too late to fix as we're in construction. These errors should never have passed the drafting team.

The process was extremely slow, and we felt like just a number throughout the entire pre-construction process. Very disappointing for such a big company like Rawson.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Dream came true with Rawson Home

published

Everything was very well communicated, we had our build done well under a year and our Site Supervisor Joe Monteleone was providing periodic updates and guidance and has been very helpful in identifying and resolving issues while taking everything to practical completion.
Build quality seems great and we are having a good time in our new house.
We had a smooth ride with Rawson Homes.
Final costs were exactly the same as were explained right at the start of build

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJuly 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

  • NSW
  • Verified customer

Seamless build with Rawson Homes

published

Chris Attard was our site manager for our one storey build in Box Hill NSW. We are very happy with the end result! We had weekly updates from him and he was always happy to answer our questions no matter how silly they were. The build process was seamless for us and Chris was very knowledgeable and experienced so we felt comfortable throughout the whole process. Highly recommend Rawson Homes and we hope to have him build another house for us in the future.

Timeliness
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Page 1 of 25

Questions & Answers

Shruthi S.

Shruthi S.asked

Hi,
I was in the process of getting a home and land package at Kellyville. The plan given to us during sales was quite different to the one we got at the tender presentation, it was much smaller. With this issue that cropped up right at the beginning, we decided to pull out of the deal. However, despite a lot chasing up, we haven't been refunded the $2000 deposit. No one is responding to my emails or texts either. Please assist.

Thank you

1 answer
Shruthi S.
Shruthi S.

Thank you, Rawson Homes, for promptly responding and addressing my concerns. Thank you


Umesh M.

Umesh M.asked

NSW, Leppington (HomeWorld)

After fix out completion how long it will take for practical completion? It is In Leppington emerald hills.

1 answer
Harleen
Harleen

Hi Umesh,
For us it’s almost 3 months and might take another 1 to 2 months for handover.
It’s not at Leppington but we sign contract at leppington. House is actually at The Ponds.


Ume

Umeasked

NSW, Leppington (HomeWorld)

Want to know about Handover date ?

No answers

Get an answer from our members and Rawson Homes representatives

Details

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4.8
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3.0
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5.0
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4.4
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4.6
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4.0
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5.0
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Rawson Homes ACT, Googong

4.8
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Rawson Homes ACT, Denman Prospect

Rawson Homes ACT, Denman Prospect

4.5
(2)
Rawson Homes ACT, Moncrief

Rawson Homes ACT, Moncrief

0.0
(0)
CategoryHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome BuildersHome Builders
Contact Number (02) 4235 5900(02) 6330 7600(02) 6393 3600(02) 6887 4600(02) 4046 88001300 223 345(02) 7903 9434(02) 8784 7800(02) 8883 1361(02) 4630 2100(02) 9854 3400(02) 4646 23001300 223 345(02) 8795 6900(02) 9847 1800(02) 8522 710002 8765 5500(02) 6191 9100(02) 6228 7300
AddressBurbank Homes - Popple Way, Calderwood Valley Estate, North Macquarie NSW, Australia2/52 Durham St, Bathurst NSW, Australia33 William Maker Drive, Orange NSW, Australia5 Amadeus Avenue, Dubbo NSW, Australia16 Kingham Circuit, Thornton NSW, Australia52 Seaside Boulevard, Fern Bay NSW, Australia9-17 Jadeite Street, Leppington NSW, Australia21 Hartigan Avenue, Kellyville NSW, Australia8 Kingsbury Street, Airds NSW, AustraliaSilverthorne Street, Marsden Park NSW, Australia29 Redcap Street, Spring Farm NSW, Australia89 Jamboree Avenue, Denham Court NSW, Australia1346 Pittwater Road, Narrabeen NSW, Australia234 Princes Highway, Sylvania NSW, Australia1 Homebush Bay Drive, Rhodes NSW 2138, AustraliaAprasia Avenue, Googong NSW, Australia31 Kondelea Way, Denman Prospect ACT, Australia

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