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Rawson Homes NSW, Wickham

Rawson Homes NSW, Wickham

4.3 from 7 reviews

Reviews

Review distribution

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Alder183

Alder183Hunter Region, NSW

  • 3 reviews
  • 1 like
  • Verified customer

Poor communication and processes

published

We found the pre-construction period to be extremely stressful and we were constantly let down by poor communication between the internal teams within Rawson Homes.

There were countless times we picked up errors that should have been picked up by Rawson, some which we unfortunately missed but are now too late to fix as we're in construction. These errors should never have passed the drafting team.

The process was extremely slow, and we felt like just a number throughout the entire pre-construction process. Very disappointing for such a big company like Rawson.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Warren C.

Warren C.Sydney Surrounds, NSW

  • Verified customer

Great Pre-Construction team

published

We couldn't be happier with the Rawson pre-construction team. Carla has been our primary contact and is quite knowledgeable, organised, accessible and easy to work with. We were also quite happy with Julie who worked in conjunction with Carla to help us design the finer points of the interior design, it's going to look great!

If I however go back prior to the actual pre-construction process, I have to say we were very unhappy with the Rawson land development team. They ignored email requests for more information as we endured delay after delay to the point where our build has started a year after the sales rep told us it would.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes
Dave

DaveGosford

  • 2 reviews
  • Verified customer

Been an easy ride.. No hidden costs - build quality and inclusion is excellent.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
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1 comment
Rawson Homes
Rawson H.Rawson Homes
  • Verified customer

All good so far.....

published

From the outset, we felt comfortable with with our choice to build with Rawson, with our main contact Eleanor from the Newcastle office making life easy and keeping us as informed a she could. Dale, our first supervisor was great to deal with and encouraged us to give feedback through the whole build. A change in supervisor 3/4 of the way through the build slowed us down by a couple of weeks, but all seems to be back on track now. Hoping to be in within the next 5-6 weeks.

Construction End DateNov 2018

Gillian T

Gillian TMedowie

  • Verified customer

very happy

published

Throughout our build with Rawson in Newcastle, we have been well informed and progress at all stages has been as planned. Issues have been dealt with appropriately and the final product is wonderful.
James ensured our initial quote was detailed and there was very little variation on the price. Julie, Carla and Julia provided sound advise that saw our design concept delivered. Greg was a very approachable site manager, ensuring all work was of good quality and even completed before contract date.

Construction End DateJun 2018

  • Verified customer

Love our new Rawson Home

published
Construction End DateMay 2018

Paul Dale

Paul DaleMerewether

  • Verified customer

Our journey with Rawson Homes

published

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