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ReAmped Energy

ReAmped Energy

1.8 from 45 reviews · View Statistics
See the Best Energy Providers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Transparency
    2.2 (33)
  • Customer Service
    2.0 (38)
  • Rates and Fees
    2.3 (29)
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Marc
MarcSouth East Queensland, QLD
  • 2 reviews
  • 4 likes

Electricity Charges

published

My First Invoice the changes were reasonable,
.2089 p/kWh
Supply charge .9 p/day
by the 3rd invoice:
.48 p/kWh
Supply charge .98 p/day.
My 3 months electricity bill from Alinta engergy was $180.

ReAmped tried charging $240-280 over 3 months. Your Joking write..

Transparency
1/5
Customer Service
1/5
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genuine_one
genuine_oneAustralia
  • 6 reviews
  • 25 likes
  • Verified

Cheapest Energy Provider (as of 2021/2022)

published
Transparency
5/5
Customer Service
5/5
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Shikha S.
Shikha S.Sydney, NSW

Started billing me for a new account and despite of having no electricity at my place.

published
Transparency
1/5
Customer Service
1/5
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Graeme P.
Graeme P.Greater Melbourne (Outer), VIC

Very impressed with efficiency and price

published

We review our energy cost annually. Re Amped rates are very competitive and we went with them and cut our costs by more than 25%. Their portal is easy to use and best we have experienced, very transparent on charges. We will review in 12 months as usual but very happy to date.

Transparency
5/5
Customer Service
4/5
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Hamish
HamishSydney, NSW
  • 4 reviews

Terrible energy company; Heed the warning!

published
Customer Service
1/5
Incentivised Review No
ServicesElectricity
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Don't say you weren't warned

published
Transparency
1/5
Customer Service
1/5
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SilverGhost
SilverGhost
  • 18 reviews
  • 10 likes

Easily the cheapest available

published

ReAmped Energy did not disappoint. The rates were the lowest on the Vic Energy compare site. The switch from my previous supplier went without any problems. They are billing me fortnightly and direct debiting accordingly, which is no problem as its all automagic and needs no involvement from me. My last bill (I have solar panels) was $7.

Transparency
4/5
Customer Service
4/5
ReAmped Energy
ReAmped EnergyReAmped Energy

Cheers for the awesome review! Really glad to hear you're enjoying being with us :)

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Powertime
PowertimeQueensland
  • 4 reviews
  • 3 likes

Going good

published

I hate bill smoothing but they offer a significant discount to use it... The tariff rates and supply charge is pretty good.

Online support was good the one time I had a billing question.

Transparency
5/5
Customer Service
5/5
ReAmped Energy
ReAmped EnergyReAmped Energy
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jaswel
jaswelSydney
  • 3 reviews
  • 3 likes
  • Verified

Warning!! Stay clear away

published

I was only with this company for 1 month thankfully. I was charged twice for the same period. Very poor level of ways to communicate. You cannot call them, only an online chat or a callback service that never happens. Never got an accurate read. Still dealing with resolving an incorrect invoice. By far the worst energy company I have ever dealt with!!! You have been warned.

Transparency
1/5
Customer Service
1/5
ReAmped Energy
ReAmped EnergyReAmped Energy
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Aleks
AleksSouth East Queensland, QLD
  • 6 reviews
  • 3 likes

Impossible to deal with, don't waste your time, will cost you money in the end

published
Transparency
3/5
Customer Service
1/5
ReAmped Energy
ReAmped EnergyReAmped Energy
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Actually rewards loyalty

published

I haven't been with these guys long, but what I liked about the structure of the contract is that they offered a discount if you stay with them for over twelve months. This is the opposite to other companies who pay you to jump ship and then keep upping the price way more than the CPI rate.

Customer Service
5/5
Rates and Fees
4/5
ReAmped Energy
ReAmped EnergyReAmped Energy
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Hendo
HendoGreater Melbourne (Outer), VIC
  • 30 reviews
  • 18 likes
  • Verified

Cheap rates,cheap bills

published

We switched to ReAmped Energy a few months ago and our bills are definitely cheaper each month. We have had no issues just cheaper bills. Chat email is available for any issues that might arise or to change plan.

Transparency
5/5
Customer Service
5/5
ReAmped Energy
ReAmped EnergyReAmped Energy
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Stay away!

published

Triple overcharged me (charged every KW/h as peak, shoulder, and off-peak). Then did nothing when I raised the issue. The problem was only acknowledged when I canceled my account. Never got an accurate bill or refund of any overpayments. Easily the worst organization I have ever dealt with!

Incentivised Review No
ServicesElectricity
ReAmped Energy
ReAmped EnergyReAmped Energy
Peter
Peter
ReAmped Energy
ReAmped EnergyReAmped Energy
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Genos
GenosRowville
  • 5 reviews
  • 10 likes

Most Competitive Energy Retailer

published

I was skeptical at first using a provider in QLD while we're based in VIC. To my surprise there was little dramas in the swapover, live chat is always available when you need them (and rather helpful too). I've swapped plans multiple times due to getting a new solar system put in, live chat sorted it out on the spot which was pretty amazing to stay the least.

The usage rate can be easily tracked via their user portal if you're into those kinda things. I'd stick with these guys forever if their prices continue remain competitive.

Keep up the good work!

Transparency
5/5
Customer Service
4/5
ReAmped Energy
ReAmped EnergyReAmped Energy
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Michael R
Michael RNowra
  • 4 reviews
  • 2 likes

Terrible service

published
Transparency
1/5
Customer Service
1/5
ReAmped Energy
ReAmped EnergyReAmped Energy
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Questions & Answers

Paul D
Paul Dasked

It seems a lot of the complaints are from people who have estimates on their accounts. Any feedback from people who have a smart meter and get accurate billing? thanks

1 answer
Ricky
Ricky

hi paul have been with them for a year now and nothing but excellent if you ask me.!! have been on solar rates and smart meter for the last six months. easy transition, readings seem okay, and bills have gone down a lot!! i dont know why all the complaints about estimates, when you can just go online and enter you own correct reading!! simple!! not hard and accurate!!

Get an answer from our members and ReAmped Energy representatives

Details

CategoryEnergy Providers
Services ProvidedSolar Feed-In Tariffs
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