Review your last buy on ProductReview.com.au
Part of Renault Koleos 3.8 
5Renault Koleos HZG

Renault Koleos HZG (2016-2026)

 VerifiedAlso referred to as: Renault Koleos HZG 2025 and Renault Koleos HZG 2027.
5Renault Koleos HZG
3.5

43 reviews

Positive vs Negative
61%18%21%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Build Quality
4.0
Value for Money
4.0
Noise Level
4.0
Andrew
AndrewTAS5 posts
  HZG

Good value for money,has excellent features and very well appointed with 19 inch alloys,side steps,tow bar,leather trim,heated seats,parking sensors,reversing camera,blind spot monitoring,adaptive cruise control,lane departure warning,keyless entry.I paid $19000 for a 2019 Koleos with 98000ks and full service history.Never had cvt transmission… Read more

before but I am pleasantly surprised at it’s performance and fuel economy.Having owned a Nissan x trail for many years and this vehicle sharing all it’s mechanicals I have no doubts of it being a reliable car that I will keep for a long time.

Disappointed
DisappointedVIC3 posts
  HZG Intens 4WD Petrol
Build Quality
Value for Money
Noise Level

The Front Brake rotors keep warping causing shuddering when braking. The rotors have been replaced 3 times under warranty, but I get max 15000km before it happens again. Renault don't have a solution and every time the car is has to be taken and left at the dealership twice to repair. No-one at Renault Australia Customer Service seems to care. I also had the main A/C controller fail at low KM. Very Disappointed. First and Last Renault I will buy. Show details

Annette
Annette6 posts
  HZG Zen
Build Quality
Value for Money
Noise Level

2021 Renault keleos (4x2) – Very disappointed in this wagon Upon purchase it had a flat battery window wiper blades not cleaning the water off the windscreen flat batteries in remote back door hinges stiff hard to lift especially if your short Steering wheel switches not working this is a 2021 model no cruise control if you are 5.1 like me you will find the drivers mirror… Read more

in the way it’s a very bad blind spot i would never ever deal with Toyota south tweed I told them when I got it i couldn’t see around the mirror they said hang on to it for the weekend we will hold you car if you still are having trouble we will give you your old car back I went in on Monday to be told they sold my car absolutely disgusting they didn’t care about my issue I still have trouble nearly hit cars on my right a lot of the time

Reviews with attachments

  • Thumbnail
  • Thumbnail
James S.
James S.WA2 posts
  HZG Zen

Reliable, comfortable and capable – I've had this car since new in 2017. I've so far done 145000 trouble free km in Western Australia country roads. The size is perfect for me - can fit double swag in the generous cargo space for camping trips and the features at the price point were head and shoulders above competition. I have never had to get the vehicle serviced outside annual… Read more

servicing and ive done between 10 and 20000km per annum but the vehicle has a 30,000km service interval. At times i tow an Ifor HB211 with one horse (approx 1800kg total trailer+horse) for 400km and fuel consumption increases to around 12-15litres per 100 on the highway at 95kmh towing, the cruise control when towing annoyingly lags as speed decays and then uses excessive revs to try regain speed uphill, the speed limiter function with me controlling the revs worked much better for a peaceful ride but that IMO is a minor quirk rather than a big problem. I have done mild off road, the vehicle I have is 4x4 version and it seems to go reasonably well being a light vehicle getting up ruts and inclines, the clearance over rocks on flat ground is ok, not great compared to serious ladder frame 4x4 vehicles but the main issue is the aerodynamic nose overhang severely limits the approach angle so requires some thought and care to choose lines to avoid damage to front bumper. I am mostly touring on sealed roads not towing and this is where the vehicle shines, quiet and fuel efficient, comfortable, safe and good visibility. Handling on country Australian traditional potholes and corrugated gravel roads could do with some suspension tuning at the front - the springs being a bit soft its not a major drama or unsafe. Overall i have enjoyed owning this vehicle and will have it for another few years of happy motoring ahead.

  • Thumbnail
  • Thumbnail
  • +8Thumbnail
Jason Cole
Jason ColeNSW6 posts
  Verified HZG S-Edition

Beautiful Design & Comfort - but buggy! – I use this car mainly for work (I am a photographer). I use it every day multiple times and have the car serviced every 15K's. My mechanic was surprised I brought a Renault after four Mazda's and feels they have more issues than other cars. Having said that, overall the vehicle is quite nice to drive. I purchase a new car every two years for my… Read more

company.

When the Koleos is working it's very nice to drive and smooth on the road. It has good handling, reasonable fuel economy (especially in ECO mode) and has plenty of space in the cabin. Without the issues below I would most likely be very happy indeed. There is one major driving issue IMO though, the drivers side blindspot looking forward turning right (Australian roads). The side mirror is so big that it creates a blind spot, so when you are turning you can't see the lane and if there is a traffic island its very easy to hit it, even more so turning with multiple lanes and trying to stay centred as its hard to see the road.

The car interior is leather and nicely finished off with colour coded stitching and ambient light features right through the car that can be changed from the R-Link system (main screen). The colour and the brightness can be changed to set the mood for the cabin,. It has nice strips on the doors too that light up, a very nice touch. Front and rear AC and USB ports are a nice touch too.

The Navigation screen is great (when its working), and works in portrait mode using Android Auto with a small developer change, but does not work in portrait mode using Apple carPlay (which is a shame as there is this big screen and it can only display in landscape). I have reported this to Apple but don't hold your breath! The R-Link system is ok but again so many issues connecting the app to it and updating it etc... its nice but its clunky IMO. Its not always easy to find what you are looking for and it has this annoying habit of always defaulting back to digital radio which in my area does not work and pops in and out intermittently. There should be a feature to turn it off completely in the menu as I will never use it and its annoying! Small things but irritating!

The Koleos does have stop/start when you stop at traffic lights the engine switches off but thankfully this can be turned off by the dealer (this is why I changed from Mazda as they could not turn it off on request). This has to be one of the most annoying things ever, but thankfully it can be turned off!

The car has ok power, not amazing but ok. I am used to the Mazda and the Colorado Z71 that both had great accelerating power and the ability to speed up quickly. I really miss this in this car.

Now to the issues....

I brought the Koleos 14 months ago and since buying it I have had nothing but issues with the Active breaking and the large R-Link screen.

The Active Breaking did not work for over a year (right from two days after I brought it) and was replaced four times. The main screen in the unit still does not work, it comes on sometimes and other-times its just black for days at a time. The car has been back to the dealer at least a dozen times in the last year and they can't seem to fix the screen. The Active breaking seems to be working now after being replaced four times but after the fourth replacement it still came up three more times, but since then (October 15th) it has not came up as an error so not really sure if its fixed or not. What happens when the car is out of warranty?

The screen is the real issue though. It works some days and other days it does not. I brought this car as I wanted a large NAV screen as I use my car for work and as a photographer I go to many different locations and places. Sometimes it does not work for weeks at a time and the dealer can't seem to fix it. I even considered selling the car but I can not in good faith sell the car knowing there is a major issue.

Lately there have been a few other smaller issues, like the car would not lock, all doors and the boot closed but the car would not lock, the back electronic tailgate stops and would not restart. The tailgate had to be pushed closed manually and the aircon occasionally gets stuck on low and the car has to be stopped and restarted. With the issues with the R-Link system (large screen) I can't even do an update, it comes up with an error and says it has reverted back to the old version and the maps are way out of date and no updates from Renault and even if there was, good like trying to get the apps to work! (and I used to be a network Engineer) so I am very technical.

At just over 30'000ks the breaks have started to shudder down hill and the discs will most likely need to be machined and the pads replaced. On the Mazda at 90'000ks this was still not an issue. occasionally the gearbox revs really high and delays changing gears but this is a rare but it seems to be an issue that others have had.

So, in hind site would I buy this car again or another Renault? No. With all the issues I have had (and the dealers inability to fix them) and the considerations above and of course the very poor resale value of this car I think there are much better options on the road than this.A

In-depth reviews

time bandit
time bandit15 posts
  HZG Intens 4WD Petrol

Under rated – I was talked into a test drive in a new Intens and couldn`t believe the quality, luxury and drive-suspension. It swayed me to wanting one which I bought End Sept 2021, trading in a 2020 Honda CRV top of the range AWD. I must say that being based mechanically on the Nissan XTrail was a big plus for satisfying my concerns on reliability and power.… Read more ·  2

I drive in ECO mode and have no trouble getting onto freeways - adequate power - and suburbs/freeway driving is giving me 7.3l/100kms. Only fault is that the tyre pressure indication stopped working yesterday(tyres are fine). Also being a 5 seater is what I want in an SUV ( I am retired.), so the Intens is a plus for me. Interestingly, a year ago when I bought the Honda CRV after testing Subaru, Mazda, Toyota and Nissan, I hadn`t given Renault a thought. Lucked out getting the updated 2021 Koleos and got a good deal too. A point about Renault - ,they don`t seem to do much of a sales job in Australia. I hope they don`t do a runner again!

Pete G
Pete G6 posts
  Fair Incentive HZG S-Edition

Only 3 annoying things – Having had 2 previous Renault Scenics and the faults associated with them my mechanic said why would I return to a Renault. My answer was simple the Koleos is bigger has Nissan engine and running gear (XTrail) and it's made in South Korea and not Europe. Like the 2.0 lt Scenic the 2.4 lt larger Koleos returns the same 600km per city driving tank… Read more

fill. This will be my last new car before retirement and I have had it just on 2 years for 35000kms. Now just retired so far mechanically it hasn't let me down and am surprised by the amount of kick when asked from the 126kw engine provides. Nice and big inside and the heated seats are a welcomed addition. I service it every 10000ks and my mechanic was surprised how good this Renault was there's that Korean influence now on world cars ie: KIA/Hyundai. Now for the annoying faults. 1. Made for a left hand drive cars so they didn't bother to switch over the gear selector indicator on the consul so us right hand drive countries suffer as the gear stick hides it is also visible on the dash though but it makes it pointless on the consul.

2 . My left leg rubs up against the high consul and it does make it uncomfortable, doesn't help when your bow legged didn't notice in test drive only time you find the faults.

3. R-Link Map update, what up date ? Proudly announces roads change all the time, they're not wrong there but try getting one and it comes up latest Australian version to down load is Aug 2019 2 years ago in now past Aug 2021. Still waiting Renault.

AM24
AM24WA57 posts
  HZG Intens 4WD Diesel

The hidden Gem in the SUV market – I am not one of those guys that walks into a dealership not knowing anything about the vehicle i am about to test drive, normally there is a lot of online research, looking at recalls, issues and professional road tests. From my research i then make a short list and share this with my wife and i get her opinion, otherwise i would have a Jaguar or… Read more

Aston in my dreams... Then we both test drive the short list and then discuss. We have found that not always a higher KW rating transforms into better and more enjoyable drive. In our short list my first choice mentally was so disappointing to test drive even though it ticked all the boxes, i left deflated. We test drove both the Koleos petrol and Diesel Intens 4wd versions and we found the petrol with the CVT (constantly variable transmission) a poor match, the car seemed to constantly be looking for the right ratio and this equated to poor off the mark acceleration or as my dad would have said the car "dithered". The diesel version with its excellent torque it just went and to put this into prospective it is quicker off the mark than the Megane GT line 1.2 which is no slouch. Lets get rid of the skeleton in the cupboard CVT (constantly variable transmission) the transmission, these used to be called the rubber band transmissions and Nissan and Subaru both has issues and recalls from there early versions 2010-2016. The CVT fitted to the Koleos is the same as the Nissan XTRONIC CVT which has been fitted X trail for a few years with no reported major issues that i could find, in fact the unit is suitable up to 3.5 litre engines, so well within its current application. The Koleos does share the engine and power train set up with the current Nissan X-trail range. The Koleos uses the same R-Link 2 system as in the Megane and has a nice fluent feel and far better than the unit i had fitted to my 2017 Megane and now with Android Auto and Apples version, but keep in mind if you wish the traffic updates to be live you will need to purchase the option pack at $300 for 3 years and its well worth it. The Sat Nav is easy to use and i love to use the point of interest when searching. Seat are conformable and supportive for those who like to push the boundaries of the car, the car has very little body roll. The Koleos when pushed hard braking is great and the Diesel feels sporty without the noise , bit of over steer in sharp corners when pushed HARD, but easy to correct. The car is very economical on long distances and will do over 700 KMS to the full tank. Air-Conditioning is excellent also love the chilled seats (front only) and chilled drink holder on a hot day. Plenty of room in the rear for luggage and the one touch seat folding for the rear is so easy. The bose sound with 11 speakers only get better the louder you push it, also we use a 128gb USB to store all our favourite music, which works a treat. Things i don't like or would change i not not a huge list, auto fold mirrors when locking rather than having to push a button. I am not a huge fan of auto stop and start i always deactivate it, wish there was an off function in the R-Link menu . I think the ride high is a little low for major off roads adventures but with caution doable and i think the car would have greater presence with 35-50 high increase.

The Koleas has a lot of greats, its stylish on the outside and some great functions and cleaver styling on the inside, fun to drive and functional. You really have to look hard to find faults, buts it more down to a personal taste and what suits your needs, don't be fooled by the reported power (kws and torque) as it feel more powerful then unnamed vehicle at 155kw.

Update March 2020:- Had the car now for 4 months did my first trip away, filled the car up and drove 486kms with the cruse control set to 110 kms on ECO mode arrived home with over 1/2 a tank indicating 456km available in the tank. Drove some dirt road with corrugations, car handles great and not overly noisy in the cab.

Recent reviews

Garymc
GarymcQLD8 posts
  HZG Intens 4WD Diesel

Great SUV with many standard features – Purchased the vehicle in January 2018 and have had no problems at all. Love the standard features which are options on many of the rivals such as heated and ventilated front seats. The Diesel engine is economical and smooth. Rlink system can be frustrating to use and I’ve had trouble updating the navigation software as my model didn’t come with Apple CarPlay as standard. Show details

Les
LesWestern Australia4 posts
  HZG Zen

Renault Koleos 2016 – This does not happen all the time sometimes goes several weeks before it happens. But after I stop waitng for traffic when I put my foot down to take off nothing happens appart from the fact it moves forward slowly . Very dangerous if traffic coming towards you could cause a nasty accident Show details

Les
Les   

Very happy with my Koleos apart from the occasional fault with loss of power seems to be when turning left when putting foot down on accerater pedal

Clinton
Clinton
  HZG Intens 4WD Petrol

Endless Issues – Was so excited when we purchased this car. Beautiful and full of features. Unfortunately after 19 returns for warranty and over 7 months off the road we fell out of love and found ourselves in a world of hurt trying to get compensation from Renault. Literally writing this review whilst on the phone doing mediation with our dealership trying to get a result. Show details

Stevenj32
Stevenj32111 posts
  HZG Zen

Average SUV at best – Now coming up to nearly four years ownership, likes, the space, the height, fuel economy, dislikes, the CVT transmission is rubbish, gets into top gear from about 40kmh, so it shudders, the engine on start up makes unusual sounds, like no oil coming up, oil usage, about 500ml per 5000 kilometres, way to much for a well run in engine, the rattles,… Read more

which are to many to mention, from dash to the rear, getting things fixed under warranty, good luck with that, the dealership want to, but Renault is not so excited about it, I got the brakes done at Midas, one quarter the price of Renault, the centre screen goes blank so many times that we cant be bothered with it anymore, its a joke, the Nexus tyres are woeful from new, the headlights are not bright enough, as for a two ton towing, LOL, it has enough trouble carrying its self around, plus the transmission would implode within a kilometre of travel, hope this helps someone who wants to buy one.

Ranko46
Ranko46SA30 posts
  Verified HZG Zen
Build Quality
Value for Money
Noise Level

This could have been a really good car – I gave Renault every single chance to try to resolve some of the issues and complaints I have but in most cases never received any responses and when I did, I was referred to a dealership and they had no clue what to do and how to help. I bought a ZEN model with all the options ( moon roof, safety pack, etc.). Blind-spot monitoring, the light on… Read more

the mirror ( the LED diode), can only be seen under a particular angle and it is soo weak that you can only see it in a pitch dark with no street lights on, you can forget about using it during the day, the sad bit is that I can see them on a Kia's for an example hundreds of meters away from my car while driving - never got any response on this matter.

Reversing sensors are absolutely useless, I have crashed the car, twice, reversing as they only work on a smallest possible proximity (20-30cm), also they are very very slow to respond even when they work, for an example, when a car passes nearby, they "react" long after the car passes my vehicle.

It cost me thousands of dollars in insurance claims and in the long run, it costs me even more due to loss of the rating 1.

The car apparently has the front collision function, as it is driven by the sensors, I hate to think but am pretty certain it would fail to react, I tried to test it few times and never got any warnings.

Some people already reported the shaky engine, I need to put the car into Neutral every time at the traffic lights, alternatively, you must have the aircon running all the time. I should have mentioned that I only purchased the car due to the fact that is running the Nissan Engine /Drivetrain. I also rented Nissan X-trail that is using the same engine and gearbox and Nissan does not have any problems with shaking when in Drive mode and stationary.

Navigation is a joke, they update the software from time to time but it must have gone wrong a big-time somewhere, no one wants to fix the problem. I get a warning, not on all of the light, randomly, " Red light and speed camera ahead, reduce your speed" - this voice warning used to come only if I was driving over the speed limit. It now comes even when I drive 20km/h in a 60km/h zone, to make the matter more interesting it , the warning ( voice message) comes at least 5 times, extremely annoying, you cannot listen to the radio, kids are extremely annoyed.

Brakes - what a shocker - I was told that I need to replace my brakes, not just the pads but the discs as well and I have only done 25k, I drive like a granny having the kids with me all the time, do not brake instantly,99% of the driving is done on a flat roads, no hills etc.

Tyres seem to be OK but no European or even any Asia car manufacturer are using Nexen as standard tyres, that tells you they went really cheap there.

Otherwise, this could have been a really nice car, it is spacious, good on petrol, it looks nice as well.

Given the comments above, would I purchase Koleos again, if they continue doing what they are doing, most likely not.

Midsize / Medium SUVs

Find out how Renault Koleos HZG compares to other Midsize / Medium SUVs

Know better, choose better.

Compare all
Disappointed
DisappointedVIC2 posts
  HZG Zen

Loved it for the first 5 weeks – Absolutely loved this vehicle until the first fault within 5 weeks - fast forward 11 months and the vehicle has awaiting its 4th proximity sensor in its short driving live -expect to wait at least a month, closer to 2 for parts (still waiting). Incredibly disappointed in Renault Australia’s after sales care, if you hear back at all the response is… Read more

disinterested at best. Dealership is starting to come on board with support to resolve ongoing issue but I’m yet to feel optimistic about a resolution.

Mitchell
Mitchell5 posts
  HZG Life

No problems after 2.5 years – On 30/6/17 bought a 2016 Life demo with 900km on the odometer for $27.8k from Castle Hill Renault. I justified the purchase of this car because it was the biggest (almost new) vehicle I could get for the price, which I wanted as I have 2 large dogs and wanted something practical for Ikea shopping, trips to the tip, etc. I also liked the… Read more

12month/30k service intervals, as when I bought it I was covering a lot of km for work, thoguh this changed shortly after.

The dealership was excellent. I took a good long test drive and negotiated the deal the same day. It was the last day of the financial year so they were eager to sell. It was probably the best sales experience I have had in a car dealership actually.

The car itself is very good. It is no sports car to drive, and it doesn't exactly fly up a hill from a standstill, but it's easy to live with. Cruises at highway speeds nicely. Manoeuvrable enough in carparks etc. I think it looks nice inside and out. Fuel economy ok at 10l/100km, mainly short suburban trips with a few kms on the highway. Doesn't have carplay/android auto, and Renault's system is a bit rubbish. Bluetooth works better with my Google phone than my previous iPhone, which sometimes took a few attempts to connect. An update to this model now has proper smartphone integration. I have has it serviced at a local mechanic, and it's pretty cheap to do, being a Nissan underneath. No major service items have come up yet. Boot space is excellent and rear legroom is fantastic. Minor things: the doors don't have the solid feel that a previous vehicle (Skoda Yeti) had, and the foam between the windscreen and the dash comes out a bit, though it can just be pushed back in with a key.

So after 2.5 years and 45k, I'd recommend this car for someone looking for a practical, stylish vehicle at a reasonable price.

Beema41
Beema41NSW13 posts
  HZG Zen

Disgusting service & parts costs – Our 2017 Koleos has cost a fortune to maintain ($1900) for brakes when only travelled 55k. The airbag light comes on daily. Windscreen deal pops out. Unusual noises on start up. Dealer cant fix. Show details

Dawei go
Dawei go25 posts
  HZG Zen

Nice car BUT expensive brake problems – Update 2/22 still have the car, after the initial brake problems, car has been trouble free, looks like the first cars has unsuitable brake components, current brakes are over 3 years old. Only real fault is the puncture alarm is too sensitive and goes off if tyre looses a tiny amount of air. Other than that's after 80,000k has proven to be a… Read more

reliable car.

Late 2016 model, done 42,ooo K and $2500 in brake costs, nothing covered under warranty, all easy driving around the inner city in Sydney, really not fit for purpose and does not meet what would be a reasonable expectation of running costs for new car.

Norman M
Norman MVIC4 posts
  HZG

Not happy – Just done 30'000kms and car needs front brake rotors, again! First set replaced at circa 15'000 kms under warranty but not without a fight, now it's round 2. Has anyone else experienced this? The car is my wife's daily driver so it's driven quite conservatively. Show details

Gary H
Gary HNSW6 posts
  HZG
Build Quality
Value for Money
Noise Level

Promised so much,delivered so little – Bought this 2016 Koleos new in 2017. We have had ongoing issues with the dash and centre console going black.Had it back to McCarrolls Newcastle and they had no idea at all after 4 occasions.Took it back to Peter Warren Warwick Farm and computers were re-set but since then (June 2018) have had issues with centre console twice. Today,after 41,000… Read more

k’s have had to have the front rotors and pads replaced.Only ever had to replace brake rotors on a car once before and that was after a shonky deal from a shonky dealer on a Holden Crappydore. I’m 71 and my wife 70 is the regular driver so it’s fair to say that our hooning days are well behind us. Never , ever, had to replace brakes at such low kilometres but the brake repairer said that they have thousands of dollars tied up in rotors and pads for European cars due to early brake wear out in European cars

Kevin
KevinNSW4 posts
  HZG

Stay away – I bought a brand new Koleos in2017. It now has 40,000 kms and was told today at service that my brakes are 99% worn and I need new brakes and disks (costing $800). The drivers seat is wearing out as is the shift knob. My wife drives the car to work and to drop off the kids it’s not a race car Show details

Esther
Esther2 posts
  HZG

Unusual – I usually use the 2016 Renult Koleos as a daily family car. Purchased in 2017 and lasted me up to the start of 2019. The car was running smoothly until mid 2018, when the key card was no longer receptive from distance; leaving me to manually insert the key to start up. Although it was odd I thought nothing of it as the car worked the same. However… Read more

2019 was not too fun, the car started jumping internally and the dashboard lights would flash randomly, with the indicators too. the card became no longer receptive until 2-10 minutes of inserting the key into the start slot different directions just to try and start the car. As well as resulting to jump starting the car :(. On a 37 degree day, the car just refused to flat out start, no sign of ignition lights even with jumpstarting. So I called the insurance company to come help out. One of their guys found no issue with the battery and found the key was the issue, so we got it towed to the nearest Renault car dealership and sought for service. 3 days later I was contacted by the Renault services and was informed something inside the car has flat out just destructed and are still looking to find out what it is. Long story short I have to get a new car.

Vic
Vic5 posts
  HZG

Active Braking Disconnected – We don't use this car every day, only done 3000km, Everytime I drive the car message comes up Active Braking disconnected I took it to village motor northlakes 5 times, first time they told me there was a leaf between the senor I drove for 500m message come up took back to village motor they told me because of the dust I drove for 100m message… Read more

came up again I took back they told me radar is faulty and its because of dushboard camera, message is not coming up however I don't trust village motor because the reasons they told me was lie

Midsize / Medium SUVs

Find out how Renault Koleos HZG compares to other Midsize / Medium SUVs

Know better, choose better.

Compare all
Runamuk
RunamukQLD2 posts
  HZG

2018 intense 4wd desiel – Honestly this car as a 4wd labeled vechile is seriously underrated and deserves a bit more credit, I have had this car offroad a few times both dirt and sand, while ground clearance isnt all that much, with a couple of modifications which iv done I have the same ground clearance as the proper 4x4's , the 4wd system works incredibly well in the… Read more

sand and steep dirt inclines iv never been stuck in the sand in it including going onto sand islands, even pulled out a prado out of a bog down to the diffs which amazed me , the only issue I have is fuel consumption but mainly because of the larger offroad tyres I have put on it, I'm st average of around 9.2l per 100kms however even before on the stock tyres I still was at best of 8.5 city driving and 7.6 out on the highway , but that's the only thing I can pick on, the interior gives off a awsome luxery feel and is a absolute pleasure to drive day in and day out and honestly makes you want to drive it more and more, I havent came across any problems with the cvt as of yet iv done 30k kms on it so far and still working like it's new, the sound system is amazing and cant forget about the heated and ventilated seats absolute heaven especially on them hot days , no more back/bum sweating on leather seats! The cool breeze feels different but its rather relaxing , plenty of room in the car, a nice upgrade on the interior I reckon is if they put screens in the headrests of the driver and passenger seats for the kids entertainment on trips. Otherwise top car , if your seriously not sure go and test drive one you wont be disappointed

Ngg
NggVictoria19 posts
  HZG

Good car needs some improvement – Car is good for the price, no doubt. Some improvements to consider 1. Setas can be softer, 2. Side views of other vehicles are not good especially if you at a roundabout. Show details

Dravid
Dravid17 posts
  HZG Zen

Superb Car – Extremely happy with the Koleas, Zen 2017. Only fault is the pho-leather seats in Summer. Lambswool seat covers will fix. The Turning circle is not as good as Rav 4. However, its a great vehicle, with all the gadgets needed. Would highly recommend. French Design, Japanese engineering, Korean built. Welcome to the 21 st century.  Show details

Katrina
KatrinaQLD2 posts
  HZG Intens

Great Vehicle EXCEPT our dealer promised update to Apple /Android Auto on purchase, still waiting!! – Could not be happier with my 2017 Intens. Purchased in September 2017 However, at time of purchase, we were told by the salesman at Metro Renault that Apple Play & Android Auto software feature (which we don't have) was to be updated as soon as Renault released it. After numerous phone calls requesting the update, we've been told that there… Read more

isn't an update for our model.

** Very disappointed with Metro Renault making promises at the time of purchase and not keeping their word**

We'll soon make another phone call to check on the availability of an update to equip our Renault koleos with Apple Play/Android Auto and if we get the same answer, we'll be referring this matter to Renault regarding Metro Renault unkept promise.

Metro Renault can contact us if they wish. They've got details of the sale and phone calls on their books.

Otherwise GREAT Vehicle and very happy after nearly a year and a half.

M

adam R
adam R4 posts
  HZG Zen

So far so good – *more car for your $$$ *Drives like a sedan, very little body roll compared to CX5 *Engine and ride very smooth *Engine can be a little loud when pushed hard, not as loud as CX5 *Infotainment R Link system can take a while to get use to but still good *Space inside is fantastic, better than 5 seater competitors *Looks better than most SUVs i think… Read more

*7.4 Ltr per 100, awesome! 18 months later 9.5 city, start/stop *So much more safety kit for the money compared to competitors and price *Center cup holders are a bit of an issue, not a good size *Slowish off the mark, and in general in ECO mode, makes sense *Hills i find are no problem for this vehicle, plenty of go... *Stereo great *Yes, car locks quickly if you have the key on you and you get out of the car to get something from another door *I do love the car, its such a cruzer. Not a racer. You want to spend time in it. I do worry about the CVT, As the Nissan reviews arent good. So time will tell. Ive heard aslong as you put the right Oil in the CVT and have it serviced there shouldnt be any issues. 5 yr, unlimited kilometer warranty. UPDATE>10,000K's, fuel usage dropped to 7.1L/100, still loving the car, use to the CVT now, honestly, I think the car is great. Goes great, feels great. No issues after 10,000K's, we have taken it on heaps of long drives all over NSW, love being in it. Those cup holders are still annoying. 18000k UPDATE> drivers seat creaky, had a slight shake in brake pedal when applied OVER 80KLMS. Took in for service, didn't fix the creak in seat,(this went away) brakes not sure yet. Won't be taking it back to parra motor group. So, bit of an update, just on my first service, 18,ooo service there is a shudder in the brake pedal and steering wheel. Obviously rotors and or pads. Apparently this is a common issue. They wont fix. Update, So after contacting fair trading nsw, and renault taking measurments, renault are now replacing the rotors! Anyone having issues with rotors with low klms id go to fair trading. Renault will just try to pass the buck.

Jon B
Jon B6 posts
  HZG Zen

Nice family SUV - Zen 4x2 – My first SUV, it has got a lot of features for affordable price. Renault's low finance offer has sweetened the deal. Never owned a French car, but very impressed by the Koleos. The Infotainment system and Android Auto are easy to use; a lot of space and legroom compared to others. Great overall look. Comfortable enough for long drive. Would highly recommend to anyone shopping around for comfy and safe family vehicle.  Show details

Matt
Matt2 posts
  Verified HZG Zen

Trouble from Day 1 – I bought this car and from day 1 I knew something wasn't right when I drove it out of the showroom. The car would shake/vibrate when ever you had the car in idle (e.g waiting at the traffic lights), the response I got from the dealership was that it was a known issue and a software fix would come to stop the car from acting like this when I… Read more

complained a day after receiving the car.

After many months of complaints, taking my car in to be looked at; leaving it for days with Renault Australia and taking the matter formally,I was advised that this is actual "normal operation" and to reduce vibration I can drive with the air-conditioner on which actually lifts the engine speed to stop the car from vibrating/shaking. Obviously this is disappointing that a brand new car requires the air-conditioner on 24/7 to stop the car from shaking.To this day I am stuck with the issue, with no way to make the car stop doing it. To give you an indication of this vibration it makes my phone shake around in its holder, something you would expect from a 20 year old car, so its not pleasant to drive. I was advised by Renault that this is "normal operation" so one can expect that all the Koleos cars operate in a similar manner if this is normal.

I loved the car and if it wasn't for this issue I would recommend it to everyone, but in my opinion it would be the last vehicle I would ever buy again.

Other issues experienced with the car:

1. breaks making funny noises every time they are pressed

2. vibration at 80kms an hour through the steering wheel

3. faulty media unit, which was replaced, now this one has other issues and dead pixels.

4. rattles in the cabin and front passenger seat

stressed
stressed6 posts
  HZG

200 klms and problems not available no catalogs for parts kingswood renault service – fault message came on check start stop took the car to renault service seat sensor faulty code came up they could not work out why seat message was on took back vehicle and rebooked as they were to busy to work out the problem brought the vehicle back when they organised renault techs they swapped seats with another vehicle problem went away they… Read more

had no parts or catalogs for parts several weeks passed got phone call saying they located

a sensor was located took car back to find out the part did not fit they told me they would call when the part appeared i have owned the vehicle for three months whats next dissapointed

Eva
Eva
  HZG Zen

Love our new car - Zen 4*2 – This is our first car. Everything is good and the price is really nice. It includes all basic features that we might use. It is very good value for money. We made a wise decision on it. We bought it at the end of financial year, so got some discount. Overall is good.  Show details

bzerk86
bzerk86SA88 posts
  Verified HZG Zen

Zen 4x2 - Smooth operator! – I am over the moon with this car. It's smooth, economical and full of little luxuries. After owning a '06 Megane, that is still as reliable as the day it was made, proved it's safety on more than on occasion and our dealer are super-stars, the choice was clean when it was time for us to buy a second car. I don't have a bad thing to say. If I… Read more ·  1

had to really try, I would say the low idle can feel a little bit un-refined when stationary and the AC isn't running. With that being said, I feel it has lessened over the last couple of months. At the end of the day I would rather this, than an engine with start-stop fitted.

The standard sound system is beautiful, I use the heated seats way more than I thought I would and the climate system is very responsive to changes in temperature and sunlight. Apple car play is a game changer, we use it every single day!

The active safety features are well implemented. I have had the forward emergency braking kick in once and it only did it to support me (wasn't stopping hard enough) and only when you need it to. The rest of the time, they are just in the background, standing guard.

Rear leg room and cargo space was important and doesn't disappoint. No dramas with space when we have multiple passengers.

Fuel economy is fantastic, currently averaging 8.2L per 100/km, most of our driving is done at 60-80km/h and at the time of this review we have done 9100km.

Thank you Renault!

UPDATE: So we have now done 14,000km and our fuel consumption has improved further, hovering between 7.2 and 7.4 L/100km. Very happy!

Frank
Frank
  Verified HZG Life

Love the car - Koleos Life MY18 – A very good stylish looking car, Good value for money, handles well. Build is far better than Honda CRVs. Interior feels much nicer for $32,000 mid size SUV, nice features. 10.5L/100km. A/c works well with dual climate control which i feel is a std. for this range. Spacious legroom, comfortable , reasonably quite while driving, CVT is good.  Show details

Baxter
Baxter16 posts
  HZG

Very reliable – Previous car was a Tiguan with all the bells and whistles. Looked at the Renault Koleos and it had many of the same safety features and gadgets but more. Cost was a lot less than a new Tiguan and cannot fault it. Running costs are good, smooth on the road, stylish and safe. Good family SUV with a lot of class.  Show details

Bob
BobNSW
  HZG Life

Still drives like new even after using to travel to and from work across rough gravel and black soil roads.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.