Nice car BUT expensive brake problems
Late 2016 model, done 42,ooo K and $2500 in brake costs, nothing covered under warranty, all easy driving around the inner city in Sydney, really not fit for purpose and does not meet what would be a reasonable expectation of running costs for new car.
Purchased in October 2016.
Just done 30'000kms and car needs front brake rotors, again! First set replaced at circa 15'000 kms under warranty but not without a fight, now it's round 2. Has anyone else experienced this? The car is my wife's daily driver so it's driven quite conservatively.
Purchased in May 2017.
Promised so much,delivered so little
Bought this 2016 Koleos new in 2017.
We have had ongoing issues with the dash and centre console going black.Had it back to McCarrolls Newcastle and they had no idea at all after 4 occasions.Took it back to Peter Warren Warwick Farm and computers were re-set but since then (June 2018) have had issues with centre console twice. Today,after 41,000 k’s have had to have the front rotors and pads replaced.Only ever had to replace brake rotors on a car once before and that was after a shonky deal from a shonky dealer on a Holden Crappydore.
I’m 71 an...
I bought a brand new Koleos in2017. It now has 40,000 kms and was told today at service that my brakes are 99% worn and I need new brakes and disks (costing $800). The drivers seat is wearing out as is the shift knob. My wife drives the car to work and to drop off the kids it’s not a race car
Purchased in March 2017.
I usually use the 2016 Renult Koleos as a daily family car. Purchased in 2017 and lasted me up to the start of 2019. The car was running smoothly until mid 2018, when the key card was no longer receptive from distance; leaving me to manually insert the key to start up. Although it was odd I thought nothing of it as the car worked the same. However 2019 was not too fun, the car started jumping internally and the dashboard lights would flash randomly, with the indicators too. the card became no longer receptive until 2-10 minutes of inserting th...e key into the start slot different directions just to try and start the car. As well as resulting to jump starting the car :(. On a 37 degree day, the car just refused to flat out start, no sign of ignition lights even with jumpstarting. So I called the insurance company to come help out. One of their guys found no issue with the battery and found the key was the issue, so we got it towed to the nearest Renault car dealership and sought for service. 3 days later I was contacted by the Renault services and was informed something inside the car has flat out just destructed and are still looking to find out what it is. Long story short I have to get a new car.
Purchased in September 2017.
Active Braking Disconnected
We don't use this car every day, only done 3000km,
Everytime I drive the car message comes up Active Braking disconnected I took it to village motor northlakes 5 times, first time they told me there was a leaf between the senor I drove for 500m message come up took back to village motor they told me because of the dust I drove for 100m message came up again I took back they told me radar is faulty and its because of dushboard camera, message is not coming up however I don't trust village motor because the reasons they told me was lie
Purchased in August 2018.
2018 intense 4wd desiel
Honestly this car as a 4wd labeled vechile is seriously underrated and deserves a bit more credit, I have had this car offroad a few times both dirt and sand, while ground clearance isnt all that much, with a couple of modifications which iv done I have the same ground clearance as the proper 4x4's , the 4wd system works incredibly well in the sand and steep dirt inclines iv never been stuck in the sand in it including going onto sand islands, even pulled out a prado out of a bog down to the diffs which amazed me , the only issue I have is fu...el consumption but mainly because of the larger offroad tyres I have put on it, I'm st average of around 9.2l per 100kms however even before on the stock tyres I still was at best of 8.5 city driving and 7.6 out on the highway , but that's the only thing I can pick on, the interior gives off a awsome luxery feel and is a absolute pleasure to drive day in and day out and honestly makes you want to drive it more and more, I havent came across any problems with the cvt as of yet iv done 30k kms on it so far and still working like it's new, the sound system is amazing and cant forget about the heated and ventilated seats absolute heaven especially on them hot days , no more back/bum sweating on leather seats! The cool breeze feels different but its rather relaxing , plenty of room in the car, a nice upgrade on the interior I reckon is if they put screens in the headrests of the driver and passenger seats for the kids entertainment on trips. Otherwise top car , if your seriously not sure go and test drive one you wont be disappointed
Purchased in March 2018.
Good car needs some improvement
Car is good for the price, no doubt. Some improvements to consider 1. Setas can be softer, 2. Side views of other vehicles are not good especially if you at a roundabout.
Purchased in November 2016.
Extremely happy with the Koleas, Zen 2017. Only fault is the pho-leather seats in Summer. Lambswool seat covers will fix. The Turning circle is not as good as Rav 4. However, its a great vehicle, with all the gadgets needed. Would highly recommend. French Design, Japanese engineering, Korean built. Welcome to the 21 st century.
Great Vehicle EXCEPT our dealer promised update to Apple /Android Auto on purchase, still waiting!!
Could not be happier with my 2017 Intens.
Purchased in September 2017
However, at time of purchase, we were told by the salesman at Metro Renault that Apple Play & Android Auto software feature (which we don't have) was to be updated as soon as Renault released it.
After numerous phone calls requesting the update, we've been told that there isn't an update for our model.
** Very disappointed with Metro Renault making promises at the time of purchase and not keeping their word**
We'll soon make another phone call to check on the availab...ility of an update to equip our Renault koleos with Apple Play/Android Auto and if we get the same answer, we'll be referring this matter to Renault regarding Metro Renault unkept promise. Metro Renault can contact us if they wish. They've got details of the sale and phone calls on their books.
So far so good
*more car for your $$$
*Drives like a sedan, very little body roll compared to CX5
*Engine and ride very smooth
*Engine can be a little loud when pushed hard, not as loud as CX5
*Infotainment R Link system can take a while to get use to but still good
*Space inside is fantastic, better than 5 seater competitors
*Looks better than most SUVs i think
*7.4 Ltr per 100, awesome!
*So much more safety kit for the money compared to competitors and price
*Center cup holders are a bit of an issue, not a good size...
Purchased in September 2018 for $34,600.00.
Nice family SUV - Zen 4x2
My first SUV, it has got a lot of features for affordable price. Renault's low finance offer has sweetened the deal. Never owned a French car, but very impressed by the Koleos. The Infotainment system and Android Auto are easy to use; a lot of space and legroom compared to others. Great overall look. Comfortable enough for long drive. Would highly recommend to anyone shopping around for comfy and safe family vehicle.
- HZG Zen
- Verified purchase
Trouble from Day 1
I bought this car and from day 1 I knew something wasn't right when I drove it out of the showroom. The car would shake/vibrate when ever you had the car in idle (e.g waiting at the traffic lights), the response I got from the dealership was that it was a known issue and a software fix would come to stop the car from acting like this when I complained a day after receiving the car.
After many months of complaints, taking my car in to be looked at; leaving it for days with Renault Australia and taking the matter formally,I was advised that ...this is actual "normal operation" and to reduce vibration I can drive with the air-conditioner on which actually lifts the engine speed to stop the car from vibrating/shaking. Obviously this is disappointing that a brand new car requires the air-conditioner on 24/7 to stop the car from shaking.To this day I am stuck with the issue, with no way to make the car stop doing it. To give you an indication of this vibration it makes my phone shake around in its holder, something you would expect from a 20 year old car, so its not pleasant to drive. I was advised by Renault that this is "normal operation" so one can expect that all the Koleos cars operate in a similar manner if this is normal. I loved the car and if it wasn't for this issue I would recommend it to everyone, but in my opinion it would be the last vehicle I would ever buy again. Other issues experienced with the car: 1. breaks making funny noises every time they are pressed 2. vibration at 80kms an hour through the steering wheel 3. faulty media unit, which was replaced, now this one has other issues and dead pixels. 4. rattles in the cabin and front passenger seat
200 klms and problems not available no catalogs for parts kingswood renault service
fault message came on check start stop took the car to renault service seat sensor faulty code came up they could not work out why seat message was on took back vehicle and rebooked as they were to busy to work out the problem brought the vehicle back when they organised renault techs they swapped seats with another vehicle problem went away they had no parts or catalogs for parts several weeks passed got phone call saying they located
a sensor was located took car back to find out the part did not fit they told me they would call when the part appeared i have owned the vehicle for three months whats next dissapointed
Love our new car - Zen 4*2
This is our first car. Everything is good and the price is really nice. It includes all basic features that we might use. It is very good value for money. We made a wise decision on it. We bought it at the end of financial year, so got some discount. Overall is good.
- HZG Zen
- Verified purchase
Zen 4x2 - Smooth operator!
I am over the moon with this car. It's smooth, economical and full of little luxuries.
After owning a '06 Megane, that is still as reliable as the day it was made, proved it's safety on more than on occasion and our dealer are super-stars, the choice was clean when it was time for us to buy a second car.
I don't have a bad thing to say. If I had to really try, I would say the low idle can feel a little bit un-refined when stationary and the AC isn't running. With that being said, I feel it has lessened over the last couple of months. At t...he end of the day I would rather this, than an engine with start-stop fitted. The standard sound system is beautiful, I use the heated seats way more than I thought I would and the climate system is very responsive to changes in temperature and sunlight. Apple car play is a game changer, we use it every single day! The active safety features are well implemented. I have had the forward emergency braking kick in once and it only did it to support me (wasn't stopping hard enough) and only when you need it to. The rest of the time, they are just in the background, standing guard.
Purchased in January 2018.
- HZG Life
- Verified purchase
Love the car - Koleos Life MY18
A very good stylish looking car, Good value for money, handles well. Build is far better than Honda CRVs. Interior feels much nicer for $32,000 mid size SUV, nice features. 10.5L/100km. A/c works well with dual climate control which i feel is a std. for this range. Spacious legroom, comfortable , reasonably quite while driving, CVT is good.
Previous car was a Tiguan with all the bells and whistles. Looked at the Renault Koleos and it had many of the same safety features and gadgets but more. Cost was a lot less than a new Tiguan and cannot fault it. Running costs are good, smooth on the road, stylish and safe. Good family SUV with a lot of class.
- HZG Zen
- Verified purchase
Amazing 2018 4x4 Koleos Zen
I never paid much attention to Ranult, nor French cars in general; until by accident i came across a review of the Renault Koleos. OFcourse, i wanted to test drive the car for myself, and was blown away with the drive and plethora of features available!!! This car is absolutely amazing, in every regard. For a medium sized SUV it feels more like a large SUV inside. The Zen completes the vehicle in every way with features; from having a dedicated sat nav and apple car play, to the amazing interior and other features. This car has an amazing range of features for a very competitive price tag. Don’t bother with Korean and JApanese cars. You’ll get allot more from this one!!! And its very affordable.
Itens, still the best!!!
Looked for so long for new or used car that fitted what I needed and wanted. I live with some special physical needs due to illness and really was after something long term, but it also had to be multi purpose [tow, on road, off road, animals, adults, kids, long distance, shopping etc..] I mean it was a long list & I was prepared to spend to get it. Also I wanted all the nice little luxury bits & pieces you'd expect from top range cars. Months went by [I am really fussy] no luck, one reason or another nope, even top of the scale cars Mercs, Aud...i, BMW, and I looovvvee these cars but always something. And then I walked past the Renault showroom, just looking at the new stuff, wandered inside & there stood the new Intens. I kid you not it was love at first sight, it had everything including semi-auto park & mood lighting, 4wd, 7 speed, you name it & sexy looks. Big question, ease of access, comfort long term & ride?? Test drive, that was it, no more questions. This thing was so new they didn't have a price yet and the dealer was still reading the manual. When I found out how much she was, I bought the one I tested right off the floor. Just added a tow pack, that was it!!!! Nothing stacked up against it, still doesn't. She's been put through everything I could throw at her at has never missed a beat, even covered in mud dust & bird poo she still has people commenting on how lovely she is & when they look inside, well wow!!! and when I get in I still love how she says hello. This a real owner review, this is a real car & a daily drive & we live in the country, so she has been truly tested, even 9 straight hours of highway. No rattles, no trim problems, nothing. Give her a clean & she still looks showroom. Ok I'll go now.....
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Questions & Answers
I have had the soft wear updated twice in side two months & the maps show up as blue lines on a black background like someone forgot to colour it in. Its really heard to read. Anyone else had this problem?
All of a sudden the volume control has stopped working in the radio. Can't turn up or down only mute. Neither the volume knob below main screen or buttons by steering wheel will work?
Can't find anything about this in manual either.
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