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Facilities like new, and great service
We’ve been very impressed with the facility at Chatswood and we were well looked after by David.
The building looks like new, very clean and built to a high spec.
Thank you Scott @ Miranda Store
I will be sure to have you service all my needs in the future and I will be telling my mates. It’s such a pleasure to find someone attentive and willing to put in extra effort. Left with a smile which is very different from my previous experience with other competitors.
Great service today at rent a space Bella vista. Very good customer service and helpful helping us to get set up and showing us around. He was very friendly too!
I have been renting a storage unit for around 1 year and I am very pleased with Rent a space in Bella Vista. They are very kind and helpful, great service and storage units. I can absolutely recommend them!
Outstanding Service from Vanessa Caringbah
Always professional at Caringbah Self Storeage.
Vanessa helped me Monday.
Migraine - checked on me constantly.
Office for 3 hours - called taxi for me.
Vanessa went above & beyond for me & deserves Employee of Year Award & a raise!!!
Staff so helpful
I searched a number of storage units for my small business. I found the rates at rent a space to be competitive, the staff as so helpful. Would highly recommend.
Easy storage, no hassles
Miranda store... Great employees/customer service... Quick and easy access... Nice, clean, large storage boxes for a great price... Cheaper and less hassle then storing at with family and friends while I travel Australia... Highly recommend
The reviewer stated that an incentive was offered for this review
Rent-a-Space in Burwood made my move and storage easy, convenient and hassle-free. It’s affordable and my space is large, clean, secure and I can access it at any time! The staff are also friendly and helpful, so I would highly recommend it.
Priya and Michael were very informative and made the process an easy on.
1st time I’ve used this service and happy with it all. Complimentary truck was perfect
We just hired a space at RAS Chatswood and had the best service experience with their Store Manager. Rowena was knowledgeable, practical and accommodating - ensuring we had access to the best possible storage space for our needs and a close location to the loading dock. The storage unit itself is super clean and easy to get to. Rowena also assisted us with the necessary supply of boxes and packing materials from their huge range. I now feel extremely well equiped to start packing and moving my stuff into storage. We’ll no doubt take advantage of their free truck and driver service too. So good! Thanks Rowena and RAS for making it so easy.
Terrible - avoid at all costs
This company has refused to answer any emails or letters from almost 800 renters, whose goods have been destroyed in a fire in their building.
DO NOT USE - there are far better storage companies out there - it just isn't worth the risk dealing with these types of people.
Great, clean and secure premises. Staff attentive and very friendly. I have been here for quite a few years without any issues. Highly recommended for short or long term rentals.
Have been a tenant for nearly three years and have had a great experience with the staff and service provided. Issues have been resolved in an efficient and timely manner. Very happy tenant.
Amazing experience and great customer service!!!
As we decided to sell our unit during the unfortunate pandemic we were grateful to have used Rent a space storage in order to keep our belongings whilst looking to buy a new place. Amazing customer service!! Highly recommend Rent a Space, run by professional people!
Worst customer experience
Lift broken down on the day I was moving.
Manager [name removed] believe it is not their fault that lift breaks down.
End up have to pay removalist double the price to move from stairs
Zero care or compassion
Stay away, stay away stay away!! They are fine as long as nothing goes wrong. But once there is and kind of problem you will get nothing but silence. Go with one of the other storage companies.
zero rating Dumbfounded
After looseing my home due to medical reasons I thort that the storage unit at rent a space that I moved everything I own ,mine and my children's life belonging into was perfect for my situation to were my belongings were safe and I could access every day or 2 while I was resorted to living in my car to get clothes n bedding as needed till I found a place to put my life belongings in n call home,
Hah wasnt I wrong.
I know from photos that I have seen that my unit is in an area that was missed by the fire and my possessions are retrieveable bu...
Terrible care or compassion for their customers
Terrible care or compassion for all the victims that lost their life’s belongings in the storage fire at their facilities. No words to describe the negligence that this company has for its customers
Worst Storage Ever
We lost all our belongings trusting our belongings to RENT A SPACE. It was bad enough losing our belongings when the storage unit burned down but it was total disregard for our rights as they wanted to bulldoze our belongings and throw them out so they could profit from the site that added insult to injury.
Do not use this company - we have lost all of our lifelong possessions and they don't care!
10 years+ of storage unit rental payments totalling in excess of $50,000 then a fire has taken away our whole life possessions - Rentaspace have offered no support whatsoever - all they have said to date is 'tough luck if you didn't have insurance' and 'we're going to have to demolish the whole facility' meaning 'you lose all your possessions and we don't care'.
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