Restaurant Equipment Online

Restaurant Equipment Online

 Verifiedrestaurantequipment.com.au
4.5

429 reviews · Statistics

PositivevsNegative
89% · 38045 · 10%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Return Claim MadeYes (14) · No (322)
Product Quality
4.6 (320)
See the Best Appliance Retailers in 2024 as rated by Australians on ProductReview.com.au.

Reviews

429 reviews
Brooke
BrookeNSWIllawarra, NSW
 

BEEN WAITING 30 DAYS AND STILL NO ODER!!! NEVER USE THIS COMPANY

I have been waiting 30 days for my order and still nothing. I have been chasing them for 2 weeks now and still nothing. Their customer service Department are telling me my orders been delivered when clearly it has not. But they wont provide proof of delivery to show where my huge freezer was left!!! Clearly not at my factory. I had no reply just before a 4 days long weekend so I am still wondering where my freezer is. Forget the delays to my business they are causing, I am beyond disappointed with this company and would NEVER USE THEM again. Show details
Garth
GarthNSWSydney, NSW2 posts
 

Not in stock not refunded

Been waiting for over 2 weeks for an item they said was in stock. Been waiting 2 weeks for a refund. Not a trustworthy company
Restaurant Equipment Online
Restaurant Equipment Online   DM   
More
Jan C
Jan CQLDSouth East Queensland, QLD
 

Commercial Kitchen Services with KCI Industries

One of the standout qualities of KCI Industries is their swift commercial kitchen services and effective communication . They demonstrate a remarkable ability to promptly acknowledge our requests as soon as they receive them. Moreover, their proactive approach to communicating with end-users consistently ensures that expectations are set realistically. KCI's commitment to guaranteeing their commercial kitchen equipment repairs instills confidence, and they have consistently proven to be a dependable and transparent industry partner when we encounter service-related challenges that require assistance.
Rowina
RowinaVICGreater Melbourne (Inner), VIC
  Verified

The oven is amazing makes life at the shop soooo Easy

The new oven was exactly as described has loads of features and is making our life so much easier at the shop. Would highly recommend this brand to anyone looking for a new oven Show details
Alex Errera
Alex Errera2 posts
 

Damaged equipment

Received damaged equipment and they will not replace it.. highly unprofessional. Show details
  • Thumbnail
Restaurant Equipment Online
Restaurant Equipment Online   DM   
More
Donna S.
Donna S.Tasmania2 posts
 

Very Happy!

Arrived well packed and customer service with Joshua excellent! I will use this company again. Show details
  • Thumbnail
Craig
CraigQLDSouth East Queensland, QLD8 posts
 
  • Thumbnail
Restaurant Equipment Online
Restaurant Equipment Online   DM   
More
Ian B.
Ian B.QLDSouth East Queensland, QLD
  Fair Incentive

GREAT PRODUCTS AND EXCELLENT SERVICE

Ordered an Atosa chiller and freezer from REO a few weeks before Xmas 2021. The experience from placing the order to delivery was seamless and prompt. I highly recommended this company and these products. Both are first class! Show details ·  1
  • Thumbnail
Sanda F
Sanda FVICGreater Melbourne (Metropolitan), VIC4 posts
 

Problem resolved

Product was not as anticipated. The refund was promptly processed following contact with company. A good outcome at the end. Show details
Product Quality
  • Thumbnail
Robert
Robert
 

GREAT STOVE

Had No Problem with company bent over backwoods to find owe stove and had it deliver well be for date thay gave us.
John
JohnQLDSouth East Queensland, QLD
 

Extremely disappointed

No contact from company about the status of my order. After 2 weeks I had to ring them, only to be told that my product wasn't available. An alternative was offered which was unsuitable and was told that my product would arrive a week later. Still I heard nothing so contacted them back. The reply message told me that the order would arrive in another 4 weeks. I replied that this was an unacceptable delay and that I would like my order canceled and money refunded. I was advised that my refund would take 3 business days. 7 business days and 2 contacts later I am none the wiser as to the status of my refund. So they have had my money for 7 weeks and I have no product and no refund. This is not an acceptable way to do business. Show details
Restaurant Equipment Online
Restaurant Equipment Online   DM   
More
Catherine
CatherineQLDSouth East Queensland, QLD
 

Damaged equipment and quickly solved

We receive a badly damaged fridge.
This was a manufacturers fault, not restaurant equipments fault, as they are just the middle guy selling products on.
Kaycee and Julie handled the situation and organised a new fridge to be sent to us.
Thank you for understanding the urgency of getting the new fridge here. Show details
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • +2Thumbnail
Jonno
JonnoNSWIllawarra, NSW8 posts
 

APURO Ice cream machine : Easy and effective

Machine is a simple to use, neat and effective ice cream maker for low volume needs.Recipe important. Restaurant Equipment efficient and quick. Show details
Greg Smithson
Greg SmithsonSAMetropolitan Adelaide, SA
 

Good people to deal with! Prompt action and delivered my goods within the week

Prompt friendly service. Used them before and same result, good follow up and products. Both experiences very positive. Will use again
Kronglada
KrongladaVICGreater Melbourne (Metropolitan), VIC
  Verified

Poor service ,poor customer service never return and tell all of my restaurant won't order from here

Never return to this company and tell all of my friends won't buy from here ,don't buy from them poor service poor customer service .. they are money hunger Show details
Restaurant Equipment Online
Restaurant Equipment Online   DM   
More

Questions & Answers

kitchenapplianceswarehou
kitchenapplianceswarehou

Where can I buy a cheap stainless steel fridge freezer?

When setting up a restaurant, finding cost-effective equipment is crucial. I'm looking for options to buy a cheap stainless steel fridge freezer that suits my restaurant's needs. Can you recommend places or suppliers that offer budget-friendly commercial fridge freezers without compromising quality and performance? I’ve come across multiple suppliers but didn’t get an affordable fridge. Is kitchen appliances warehouse offers an affordable fridge.

Restaurant Equipment Online
Restaurant Equipment Online   DM   
Steve C.
Steve C.

Your Polar C-Series Upright Display Fridge White 600Ltr has a temperature range between -2 & +8 degrees celsius. Is this suitable for ice bag storage in a retail environment ? Cheers - Steve

Restaurant Equipment Online
Restaurant Equipment Online   DM   

No, this is not cold enough for ice, this is a fridge and will average around 4 degrees, which is warm enough for ice to melt. You need a freezer! Please contact our sales team and they will help you find a suitable freezer.

Wayne H.
Wayne H.

Can i purchase this in the USA?

Hans
Hans  

I don't know perhaps contact the supplier?

Restaurant Equipment Online
Restaurant Equipment Online   DM   

Extra Information

Kitchenware.com.au
RetraVision
Home Clearance
Getstuff
Appliances Online

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.