221 reviews
I highly recommend Revolut bank to everyone I know. I’ve used it for overseas travel to both Bali and Europe and had no problems at all. I have also now become a premium user and the offers attached to this like Nord VPN and Duolingo being included has paid for itself If you’re thinking of making and account I would love if you used my referral… Read more
code lol: Join me and over 70 million users who love Revolut. Sign up with my link below: https://revolut.com/referral/?referral-code=hunterdv6f!APR1-26-AR-AU&geo-redirect
My experience is similar where something goes wrong. Very poor customer experience and they try and indicate that you are lying or that it is your fault and won't take any responsibility.
Revolut works well—until something goes wrong. That’s been my experience. When everything is smooth, it’s a solid financial platform. But the real test of any financial service is how they handle issues, and this is where things fell apart for me. I’ve encountered multiple problems over time, and each time I reached out for support, I found… Read more
myself stuck in a frustrating loop—repeating the same explanation over and over, with no resolution.
Most recently, I made a transfer that never reached the recipient. I was informed it was held for security verification, which is understandable. However, when I followed up via email to resolve the issue, I received no response at all. This lack of communication and accountability is concerning, especially when it involves your money.
Based on my experience, I would strongly caution others: if you ever need support, don’t expect timely or effective help. For that reason, I would recommend staying with a local financial institution where customer service is more accessible and responsive.
Reviews with attachments
It’s a fancy way of ripping people off. You get a premium account which they don’t even disclose that you can’t cancel within 6 months basically, then when you wanna cancel it, they want you to pay for another 2 months on top. It’s super unprofessional, and you can’t even talk to a real person. It’s a joke
They use bots to get their App Store review up, Initially I thought it was a good bank, maybe different from the mega rich main banks but this bank is worse, less security, more fees and far far less to offer. No flight points. Just a metal card(No one even uses cards anymore)????? Just another greedy bank, high fees, No flight or points system. $50 even just to downgrade. Show details
Do Not use Revolut – If I could leave it at no stars I would. Within minutes of signing up and transferring some funds they were briskly transferred out to a company that deals with Bitcoin. I disputed the transaction straight away but was told unfortunately there was nothing Revolut could do. In fact I’d have to seek external advice or make a police report. 0/10. Would never recommend this company
Absolutely Outrageous Experience with Revolut Business – I am utterly devastated by my experience with Revolut Business. Without any warning or explanation, they have restricted my account, and my funds have been held hostage for weeks! As a business owner, I rely on access to my funds to keep everything running smoothly, and this unjust treatment is wreaking havoc on my operations. I have reached out… Read more
to customer service multiple times, only to be met with silence or vague replies that offer no real help. My business is suffering immensely, and the stress of this situation is unbearable. It feels like they don’t care at all about the impact their actions have on my livelihood. If you value your business and financial security, steer clear of Revolut Business. This experience has been nothing short of a nightmare!
- +1
Worst team ever – They have the worst customer service I ever encountered in my life. My money got returned from cointree via monoova to revolut since August 2023. Revolut could not reach out to me that they have my funds, I got a lawyer to go after cointree and realising the money has been returned to Revolut. I reached out to revolut and it took six weeks to… Read more
locate the funds. I sent my bank details but it go returned to Revolut on the 8th of July due to incorrect swift details. Revolut reached out to me on the 16th of July telling me it’s returned while I was expecting funds to arrive in my bank. I sent out new details on 16th of July and am still waiting for a payment confirmation up till now. Their email service operation is the worst in the world as response time is not encouraging Atal. You guys should get an award for the worst customer service ever.
Latest follow-ups
I was a member of Revolut and they gave me complimentary Premium membership for a month and when I wanted to change it to Standard they stated no need to change as we will give you complimentary Premium till April but guess what they started… Read more
charging me after the first month. I withdrew my funds and closed my account only to just receive an email stating that my account is now in debt I did NOT authorise for anybody to charge anything to my account do I don’t know where they are coming from
Follow-up · No explanation for the charges but they did eventually close the account and refunded the debt! KEEP AWAY!
AVOID HAVING ANYTHING TO DO WITH REVOLUT! I am another extremely dissatisfied customer of Revolut! $493 was stolen by a scammer, who immediately withdrew from their own account the money I paid for 3 Liverpool Utd football tickets. Revolut was… Read more
not at all interested in returning my money using their own funds, although I spent hours trying to negotiate/communicate with different employees of Revolut. THIS IS A VERY BAD COMPANY TO DEAL WITH!
Follow-up · It was difficult to make contact with an agent. When I finally spoke with someone, the agent said nothing can be done to retrieve my money from a scammer, even though the transfer of it was from Revolut to Revolut. It seems scammers are enjoying using Revolut!
Zero stars! Good luck trying to close your account and speak to anyone about this. An impossible task. Their 'support' team will mess you around on their faulty "app" . Good luck.. plenty of other better options around. You've been warned! Stay clear.
Follow-up · You can't unsubscribe or close account. The app is hopeless- plenty of other better products and services to choose from. Avoid these fellas!
Positive reviews
I have not been paid for a referral and had nothing but great service even helped me with a scam. Best banking app I have used. Transfer money in seconds exchange funds to any currency and international fees very very reasonable. No other fees has been my experience. Thank you Revolut .
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Perfect one – I have sent my funds to revolut in order to start using your service as my main account, I needed to send money to my other personal account in order to use for my payments. Adding money is easy and prompt. The app experience was terrible, if you are out of the app for a bit, it locks up.
Awesome – I've had nothing but great experiences with Revolut. I've been using them for almost two years now. Offer good exchange rates, customer service isn't bad, and good benefits. The way you can manage your money is incredible within the app.
Negative reviews
Account got blocked wit no reasons or explaining. No real person to complain or solve issues,no phone nr. Avoid with All cost. Money getting frozen for weeks with no expectations.
As other people have had. Cancelled premium but keeps charging for at minimum an additional month. Also has no airline lounges in any any of the Australian airports that i could use. Rubbish app.
On Monday 19th January 2026 I opened an account to transfer into Singapore Dollar and Thai Baht for when I go overseas in February 2026, which I did. On Monday 26th January 2026 I checked with somebody on chat and they told me that they charge overseas fees, which was a complete lie so whatever you do please don't open a Revolut account because the people on chat are just liars so they cannot be trusted.
Recent reviews
I AM BEING VICTIMIZED BY REVOLUT . THEY HOLD MY MONEY FOR NO REASON AND I AM ABOUT TO MISS MY SCHOOL'S INTAKE. INTERNATIONAL STUDENT SHOULDN'T USE REVOLUT FOREVER.THEY LITERALLY HARMING MY EDUCATION !!!!
I’ve been using Revolut for international transfers, but my recent experience has been disappointing. I initiated a transfer that the app said would arrive within one business day — but it has been held up with no clear explanation or timeframe. Customer support has been inconsistent: every time I reach out, I’m connected to a different agent,… Read more
and responses are generic and unhelpful. I’ve asked multiple times for either a reliable completion estimate or cancellation of the transfer, but I still have not received clear answers.
While Revolut’s app and fees can be good when things go smoothly, the lack of transparent communication, accountability, and response timelines has been frustrating and has caused real inconvenience. I hope they improve their complaints process and support response to better assist customers who encounter problems.
Stay away. Just by using them, locks you into six months of monthly fees that is impossible to remove. Not only that, they stopped my payment to a business, one I had already paid to. Then, because they stopped the payment, I had to pay another $250 as the rate had changed since I paid the originally payment. I complained, heard nothing back. … Read more
They also charged me over $100 just to transfer funds between my two revolut accounts. Very anti revolut now!
Hi, My experience suggests that Revolut is a scam. If it were not for intervention by Australia Federal Authority, I would have lost over $ 500. Revolut blocked my account, no questions asked, ignoring my attempts to regain access to my funds. I understand, many 'customers' give up. My advice - steer well clear or risk loosing your money J
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Do not use this mob! It's a fraud. They will encourage you to load the card with the money and then simply block it for "security review". You won't get it back. I do not get how they are allowed to operate
hello all everybody needs to know that this is the worst company I have ever ever dealt with going forward I will be closing my account I will never go back to them I will never refer any family or friends to them
Your money is not safe. I was hacked and provided details and was told it was a legitimate transaction. I transferred money out (which they make hard to do) and it got ‘lost’ somewhere in cyberspace. Do not trust them. The most negative experience I’ve ever had with a financial institution. If I could give minus stars, I would
These guys are a scam. They sign me up to a premium membership without my consent. When I choose to cancel this they want me to pay two months of premium subs in advance to do so. The number of one star Trustpilot ratings over the past two weeks speaks of a company in financial distress. If you have funds in your Revolut account I suggest you withdraw these asap.
[Content Removed] app don't use it stay away. They give you a reward if you invite a friend and after finalising everything they don't pay you the referral money. Their reason is because we did not complete everything before the [Content Removed]. How should I complete 3 payments before 08/07/2025 but i received the card on 10/07/2025. Lack of transparency and misleading promotions. [Content Removed] STAY AWAY.
We were scammed and Revolut won't get our money back for us, because they claim their "do you trust this payee" warning is enough Fraud Protection. Well, clearly it's not, if someone is pretending to be them! I don't think this site is secure. I think we were targeted because we use Revolut. Now... the only thing left to do is reach out to the… Read more
Financial Ombudsman. And we will be looking for a more secure platform in the future.
STAY AWAY FROM REVOLUT! Clearly, their multitude of "positive reviews" are also scambots.
Update they have replied the same thing over and over again on every platform where I have reviewed them even on Reddit yet they are not helping me get my money back at all. Your money is not secure with revolut! I had $700 disappear from my account even though i rejected the fraudulent notification! They have responded poorly and are refusing to help. It is not secure and i do not trust them
Please avoid this excuse of a company. If you are considering buying crypto on the revolut app please know that you don’t and will never own it. They keep the keys and you can not transfer what you have paid for to another wallet and can not ise it for staking or as an asset for a loan. If you planned on keeping the tokens you paid for and moving… Read more
tjem to a cold wallet it is not possible and you have to sell the tokens that Revolut are more than likely using for their own staking or loans. This also forces you into a taxable event. Tgis is not mentioned anywhere but in the fine print and if you ask their chatbot before you buy it will tell you you can transfer tolens into an external wallet. I have been lied to about being able to do that, lied to about being able to buy from another exchange with the money I had from being forced to sell the tokens I thought I had paid Revolut for because I wanted to use my tokens as an asset for a loan. I spoke to Revolut and they could see my communications with them saying I could transfer my tokens and there response was “I understand you’re frustrated” they offered nothing but more lies and have blocked me from purchasing from another platform. They are the most disgraceful company I’ve ever had the displeasure in dealing with and even though I have saved my communications with evidence of them breaching Australian Consumer laws they don’t give a damn l. I could write more but they have taken too much of my time already. AVOID REVOLUT AT ALL COSTS OR IT WILL COST YOUNALL YOU’VE GOT!!!
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On Friday 30th January 2026 I opened an Easy Transaction Account with Bankwest for overseas travel… Read more