Rinnai Avenger 25 AV25SN3 (Natural Gas, Silver) Questions

Steve H.3y · Avenger 25 AV25SN3 (Natural Gas, Silver)

Hi I have a 2007 Avenger 25. I have just had it serviced, however it still cuts out after a couple of minutes. The digital displays both show - - just prior to cutting out. Any suggestions as to what the problem would be? Regards Steve

Rinnai DM 3y

Hi Steve H, Thanks for your question. Given the unit is 16 years old, it could be reaching end of life, however, we would recommend contacting our technical team for further advice on 1300 555 545

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Yee6y · Avenger 25 AV25SN3 (Natural Gas, Silver)

My 3 yrs old Avenger 25 unit keeps making a persistent loud clicking sound, even long after (> 2 hours) it has been started. is this a fault?

Rinnai DM 6y

Hi Yee, a service call would be required to diagnose the issue with the heater. you can book here:

external link

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Sarah D6y · Avenger 25 AV25SN3 (Natural Gas, Silver)

Is the lock meant to prevent from turning the heater off? It only prevents from turning it on. My toddler is able to turn the heater off even when the lock is on. It is so annoying!

stan 6y

the lock is a safety mechanism so the kids can't start the heater when you are passed out on the floor'

Rinnai DM 6y

Hi Sarah D, the lock function is a safety feature which is designed to lock all functions other than the ability to switch the appliance OFF with the ON/Off button or for models with a remote control the OFF button will be locked until the Lock is deactivated.

If the lock function is activated whilst the appliance is in the off position, all controls will be locked until the Lock function is de-activated. If the appliance is switched off whilst the Lock function is activated, all controls will be locked until the Lock function is de-activated.

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Ceylan tursunbek6y · Avenger 25 AV25SN3 (Natural Gas, Silver)

Just started to use my unit again and notice that their is a smell, the smell is very much like gas.. any ideas or suggestions

Rinnai DM 6y

Hi Ceylan tursunbek, thanks for the question. There can be a smell associated with portable heaters when they are first turned on after not being used for a long period if time as any dust that has settled burns off.

Our technical team may be able to help troubleshoot the issue and are available on 1300 555 545 option 3.

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Ceylan tursunbek 6y

Thankyou

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