Rinnai Energysaver FT Series Questions

Rod6mo · Rinnai 559FT

Rinnai energy saver 559ft time temp display is flashing. No code, just Flashing A technician just serviced the unit today, and it's still flashing. He had no idea why, and no suggestions as to what it was indicating. I then rang your technical department on 1300 555 545, and they were no help either. :(

Rinnai DM 6mo

Hi Rod,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Regards, Rinnai Australia

Timothy Howie.2y · Energysaver 309FT

Rinnai309ft needs to be reprogramed .

Rinnai DM 2y

Hi Timothy Howie,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks, Rinnai Australia

Jeanette P.2y · Rinnai 559FT

what does code 53 mean for me to do

Rinnai DM 2y

Hi Jeanette,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks, Rinnai Australia

Glenn M.3y · 556FTR

I have a Rinnai RHFE-556FTR, The filter light in coming on after operating for a short time. who can I get to service it in Melbourne?

Rinnai DM 3y

Hi Glenn M. Thank you for the question. We would recommend contacting our Technical Department to troubleshoot the issue you're experiencing. They can be reached on 1300 555 545 (option 3). Alternatively, you can book a service call. Please refer to our website with the following link external link

Thanks, Rinnai Australia

Ali3y · Energysaver 309FT

My 309ft energysaver won't go above 19°, it is set at maximum temp of 26°. I recently cleaned the filter and found it was running OK, but now it won't reach the top temperature

Rinnai DM 3y

Hi Ali,

We would recommend booking a service call. Please refer to our website with the following link external link

Thanks, Rinnai Australia

Flip3y · Rinnai 559FT

Our heater has been emitting an extremely strong odour that has filled our house now for 3 days. Have to open the windows all night otherwise the smell just accumlates, obviously we haven't turned it on at all, even though it is winter now and really cold for the kids, yet it still is giving out this smell.

Rinnai DM 3y

Thank you for the question, Flip, We would recommend booking a service call. Please refer to our website with the following link external link or alternatively you can phone 1300 555 545 (option 2). Thanks, Rinnai Australia

Adam C.3y · Rinnai 559FT

Have a Rinnai 559ft. 4x6m lounge. Only blows out warm air up to but no more than 1ft from outlet. Only gas appliance in house. This months bill $200. Only use it for an hour in the morning and 2 hours at most in the evening. Absolute rubbish. Energy saver?

Jade 3y

Assuming you cleaned the rear filter… All it can be is starvation of the fan, but unfortunately these heaters are as [Content Removed] ! Not much better than a candle

Adam C. 3y

Lmfao. You must be from Melbourne? Northern suburbs or there abouts. As [Content Removed] is as common a saying in these parts as '[Content Removed].' But yes you are correct and burning candles would probably work out cheaper.

Tommo 2y

We replaced an old Rennai heater we bought 40 years ago with the 559FT. The old heater, which did not have a fan by the way, performed far better than the new one. Compared to the old heater, the new 559FT is useless because it fails to heat rooms satisfactorily. The area it has to heat with us is 63m2 in Auckland NZ. And it’s no good calling Rennai. They’ve got our money now and don’t really want to engage.

Rinnai DM 1y

Hi Adam C,

Thank you for your question, we would recommend booking a service call. Please refer to our website with the following link external link

Thanks, Rinnai Australia

Greg B.3y · Rinnai 559FT

rinnai energy saver 559ft time temp display is flashing. No code, just Flashing

Rinnai DM 3y

Hi Greg B, Thank you for your question.

We would recommend contacting the Rinnai 1st Care team on 1300 555 545 to be provided with technical assistance or book a service call. Thanks Rinnai Australia

Greg B. 3y

Thanks for your help

Lorraine Frazer4y · Rinnai 559FT

Can this heater be installed in an internal wall with the flue going up the old existing flue that the wall furnace had or being extended to travel through the internal wall and out to the outside wall

Jade 4y

Do yourself a massive favour and take it back to the shop for a refund before you unbox or think of install it. They are simply too small and run constantly. It will only ever reach 23 degrees on a spring day.

Lorraine Frazer 4y

Thanks for the input my wall furnace is 30 years old heats up my open plan rooms but dying and no way I’ll get the new ones as they are rubbish. Hard job to find a heater that will do the job

Rinnai DM 4y

Hi Lorraine,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks, Rinnai Australia

CJ W. 3y

Lorraine, I agree with Jade, we have had a 559ft to supplement our central ducted system on those not so cold days when the use of a full house system is just not economical. From the beginning the 559 was not up to the job. Yes it would heat up eventually, but it could not maintain the selected temperature and was working hard all of the time. This week we had installed the bigger version, the 1005FT. What a difference!! Twice the performance and it is only ticking over we are not game to turn it up full. It rivals the central system for fast heat up and easily maintains temperatures not achievable by the 559. Thank you to the Rinnai tech person who suggested this option. we are very very happy (and warm) We are right at the highest point in the Blue Mountains.

suzanne w.4y · Energysaver FT Series

We have one these heaters water was split in the control area ive dried it but only 1 light turns on and no heat its not working at all i even left it for awhile still nothing any ideas what wrong would that bit of water done something?

Rinnai DM 4y

Hi suzanne w,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks, Rinnai Australia

Wesley W.4y · Energysaver 561FT

We've had an old Rinnai energysaver heater for 18 years and we are very happy with it. We are upgrading to the 561 ft heater and we are chasing some information on how you can convert the old flu system into the 561ft. At present it is an internal flu that goes between the internal wall cavity. We are hoping that we can use that old flu or even a section of it so as we don't have to break all the plaster for access,. Also we want to keep the cost down.

Rinnai DM 4y

Hi Wesley W,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks, Rinnai Australia

Helen4y · Rinnai 559FT

I have just purchased this model . Not installed yet but would like to know if it is going to be noisy ?

Karl G.4y · Rinnai 559FT

Hey why has my Rinnai energy saver 559FT gone from degrees to fahrenheit and how do I change back to normal

Rinnai DM 4y

Hi Karl G, Thanks for the question.

I have sent you a manual via private message to assist in resetting the clock however if you would like technical advice please contact our team on 1300 555 545 Thanks Rinnai Australia

T. Hughes.4y · Energysaver 561FT

What does it mean when temperature light is flashing. Nothing to guide in the troubleshoot section.

Rinnai DM 4y

Hi T. Hughes, Thank you for your question.

We would recommend contacting the Rinnai 1st Care team on 1300 555 545 to be provided with technical assistance or book a service call.

Thanks Rinnai Australia

Shane R.4y · 556FTR

HI, Our 556 FRT has worked well right up to last week. the display is completely dead. I have changed the wall socket to one that we know is working but to no avail. Is there a fuse that needs to be changed into the power supply? No fan or lights at all.

Shane

Rinnai DM 4y

Hi Shane R, Thanks for the question. We recommend contacting our 1st Care service team on 1300 555 545 to book a service call or alternatively you may book online following the link provided - external link Thanks, Rinnai Australia.

Shane R. 4y

Hi, My issue is that I am in a remote regional town and so service calls are expensive as there is around 400Km travell associated normally. I'd like to determine whether bringing the heater to the service center or just removing it and replacing with something is a better option commercially. ( I have 4 of appliances in our apartments, one of which is not working) I need to ensure that I am in a serviceable area prior to filling out all the required data in the form.

Shane

Rinnai DM 4y

Hi Shane, We would not recommend uninstalling the heater as this should only be done with an authorised gas fitter. The service team will be able to confirm for you that there is a technician within your area before a service call is booked.

Thanks Rinnai Australia

gary b.4y · Energysaver FT Series

does the 561ft come with a remote? i am a gentleman in a whellchair and have just had one installed and find it difficult to use the panel

Rinnai DM 4y

Hi Gary B,

Thanks for the question.

The Rinnai RHFE561FT has no remote.

Thanks, Rinnai Australia.

Gay M.4y · Rinnai 559FT

First heater made a dreadful racket and was replaced. Second heater was installed in 2020. It ran very quiet but we had problems with condensation and mould. During 2021 a plumber discovered the flue was not connected since connecting it the vibration and rattle is back on start up and any time it fires up. Any suggestion as to how we can fix the problem. Thank you.

Terry 4y

Unfortunately you brought a lemon.

Rinnai DM 4y

Hi Gary M,

Thanks for the question.

Please contact our technical helpdesk for further assistance on 1300 555 545.

Thanks, Rinnai Australia

Paul4y · Rinnai 559FT

I've just inherited a 559FT in a rental property. Is there a slow fan speed? I don't like being blasted by the faster speed.

Terry 4y

No only 1 speed and generally noisy

Rinnai DM 4y

Hi Paul, Thanks for the question. The Rinnai 559 only had one speed as Terry mentioned above. There is an Economy mode which may assist though. If you would like us to send you an operation manual, please provide your email address via private message and we can send it through

Thanks Rinnai Australia

Kirstin W.4y · Rinnai 559FT

Our heater fan is very noisy almost rattly for first few minutes when turned on. Is this normal?

Terry 4y

Hi Kirstin. Unfortunately this is normal for the 559FT. It’s a lemon. We have had problems with this unit from day one. After many call outs to their technicians and various parts replaced Rinnai replaced the heater with a new one. Still issues with new one after calls to them again Rinnai would not reply. Have given up and put it down to purchasing at least one lemon in my life time.

Rinnai DM 4y

Hi Kristin W,

Thank you for your question.

We would recommend contacting the Rinnai 1st Care team on 1300 555 545 to be provided with technical assistance or book a service call.

Thanks Rinnai Australia,