One of the best customer services I ever haveAnyone is looking for purchasing a property, please try this firm.
The fees are reasonable too. The services is extremely good.
The firm gives fantastic customer services, I’m a Chinese speaker , the lawyer even organise a Chinese speaker as assistant Sandra (she is one of the most patient and friendly person, and took a lot of my grumpiness when I had hard time with the process) without my request which it becomes a lifesaver late on and get me hooked with the service.
Sandra as assistant was super helpful and patient.
Matthrew- the la... Read morewyer was also super patient as well, reply late email after 5.30pm and change my sales contract again and again up to 6 times and still on going , they never complained, I even felt sorry and embarrassed! Matthrew also conscious with the contract and details. The firm is great , I will have them again and again . Thanks for your customer services, especially after I had a horrible customer services from one of the conveancnying firm in Canberra when I need a sales contract, that firm bullying and threatening me and issue huge double bill for almost nothing, Crazy greedy, bullying, threatening and violent customer service. I am even scared to put a review or mention their name here. These are like heaven and hell. So opposite. Thank you again to Sandra, Matthew and river City conveancnying!
Amazing customer serviceNo job too big or small, always responsive and professional. The team at Horrocks are a team you can trust. We have used them many times over the years, buying, selling, off the plan and have been more than happy with their service.
I trust River City ConveyancingI trust Mathew at River City Conveyancing. He has served a difficult friend of mine flawlessly and has kept a confidence that is exemplary. I highly recommend anyone to River City Conveyancing to handle their domestic property purchase or sale because they are the specialist in this area. My advice is to get in contact with Mathew as early as possible - in your sales cycle - to avail yourself of an exemplary service.
Highly exceptional service!!!Very great service.
We dealt with Shannon, John and Matthew at Rivercity. They were always available whenever needed. Shannon took care of our day day conveyancing matters such as emails, status informing, answering our questions etc... She is very thorough in her work.
The Rivercity documents (e.g: the to do list, the questionnaires, information about searches etc...) were very informative and were in very detail and were very helpful in taking decisions. Great work!
The whole Rivercity firm is shown a highly exceptional service. M... Read morey wife told me that for all of our future conveyancing, we should only use Rivercity conveyancing. From the beginning when I called and spoke with Matthew, till end of the email from Shannon about the settlement, the conveyancing matters were very easily taken care by Rivercity. I highly recommend Rivercity for conveyancing .
Outstanding serviceWe dealt with Rebecca Cox. She was outstanding. Efficient, quick, personable, patient and thorough. She made selling our house so easy. She explained everything simply to us and stepped us through the process in a simple way. She followed us up it ensure we provided everything in a timely way and ensured we understood the reasons behind requirements. A pleasure to deal with!
ExceptionalPrompt, pro-active, professional and knowledgeable. Dealt with Matt & Elyce - great people who care about what they do and their customers. Highly recommend.
Very impressed with the serviceJust recently, Elyce Howden helped me to buy a house in Brisbane. Not only did she help me with the purchase of the property but she also competently took over the disbursement of monies from the sale of my property in another city. My other solicitors did not at all cover themselves in glory throughout the process but I could rely on Elyce to do the right thing by me, particularly when I needed this assistance most. Elyce always responded quickly to my requests and was able to clearly explain the process and the reasons for it. Her tenacity i... Read moren pursuing the other solicitors to do their work properly and finally taking over meant that we were able to settle on my new home only 1 day late. I would readily recommend Elyce and River City Conveyancing to anyone needing someone with a cool head, persistence and great customer service.
Above and beyondElyce recently helped us to both buy and sell property. Thanks to her, both transactions were completed smoothly. She was always available for questions, and went above and beyond when there were complexities along the way. She is knowledgeable, professional and clearly cares about what she does. Highly recommended.
Amazing serviceGreat people who patiently helped us endure the carelessness of others. Really good communication at all times.Thanks Erika. I highly recommend them.
Highly recommendedRebecca was very professional, proactive, and efficient. Met our expectations and we are very much satisfied with their service. Thank you.
Team HouseWe didn’t just hire a conveyancer, we felt like we got team mates, who cared as much as we did, about the purchase of our house. Very professional, patient ,great communication skills, and they kept us informed every step of the way. I can highly recommend Matthew Horrocks, and Erika Chen, and we will be a repeat customer, when we sell our unit.
Pam & Konui
Safe set of handsWanting to thank the River City Conveyancing Team for helping my family with our sale. Was very stressful process with the buyer requesting many delays and changes but very thankful for how the process was managed by the team. All unreasonable requests by the buyer were managed and we had complete peace of mind that things were in order and settlement took place seamlessly in the end. Thank you again for helping us through this process. Would highly recommend
Couldn't ask for a better interactionThe team at River City Conveyancing has helped us numerous times through purchases and sales of property. Always prompt, always courteous, and most of all, always willing to help and answer any concerns or questions that we might have. Thank you, as you made our last two transactions stress free and we could relax knowing our side was covered. Getting prompt guidance when needed, is a big plus.
Professional, proactive and personalWe have had a number of dealings with River City Conveyancing in the past 6 months - both buying and selling properties, and have found Elyce to be incredibly professional and proactive through the entire process. We have really appreciated her attention to detail and felt confident that the information she provided was accurate and in our best interests. We can't imagine using anyone else for any future conveyancing work. Thanks so much.
Smooth transaction on land purchaseThe team, particularly Matthew, were great. We were guided through the somewhat complicated process of buying land without any problems.
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