Review your last buy on ProductReview.com.au
River City Conveyancing

River City Conveyancing

River City Conveyancing
4.7

50 reviews

Positive vs Negative
86%14%
Rates and Fees
5.0
Job Satisfaction ?
5.0
Timeliness
5.0
Brand Manager for River City Conveyancing? Claim your listing.
50 reviews
5 Daniel  · Great Service – Second time I have used River City Conveyancing and the service has been fantastic both times. Barbara was extremely helpful.
5 Chris  · Best job done by Barbara and team – Thank you Barbara and team for the great work you did for me on selling my home and buying another one
5 Brendon D  · Helpful and Knowledgeable – RCC was very patient & helpful especially since I was a first home buyer. All stages of Settlement went well.

Positive reviews

John
John
 

I trust River City Conveyancing – I trust Mathew at River City Conveyancing. He has served a difficult friend of mine flawlessly and has kept a confidence that is exemplary. I highly recommend anyone to River City Conveyancing to handle their domestic property purchase or sale because they are the specialist in this area. My advice is to get in contact with Mathew as early as possible - in your sales cycle - to avail yourself of an exemplary service.

VGO
VGOQLD7 posts
 

Highly exceptional service!!! – Very great service. We dealt with Shannon, John and Matthew at Rivercity. They were always available whenever needed. Shannon took care of our day day conveyancing matters such as emails, status informing, answering our questions etc... She is very thorough in her work. The Rivercity documents (e.g: the to do list, the questionnaires, … Read more

information about searches etc...) were very informative and were in very detail and were very helpful in taking decisions. Great work!

The whole Rivercity firm is shown a highly exceptional service. My wife told me that for all of our future conveyancing, we should only use Rivercity conveyancing.

From the beginning when I called and spoke with Matthew, till end of the email from Shannon about the settlement, the conveyancing matters were very easily taken care by Rivercity. I highly recommend Rivercity for conveyancing .

Lizzie
LizzieNSW3 posts
  Verified

Outstanding service – We dealt with Rebecca Cox. She was outstanding. Efficient, quick, personable, patient and thorough. She made selling our house so easy. She explained everything simply to us and stepped us through the process in a simple way. She followed us up it ensure we provided everything in a timely way and ensured we understood the reasons behind requirements. A pleasure to deal with!

Negative reviews

Avtar
Avtar
 

Worst service – Don't ever go with them. I never seen anyone who is a paralegal but could not write your name correctly even after you request them couple of times and when you complaint to boss, he said that it is not a big deal but if you don't like it then go with other firm. Just 2 days to settlement, money has been already deposited into their account.

Luke
Luke5 posts
 

Awful, avoid at all costs! – Awful experience and complete waste of money. Thought I was paying a premium price for knowledge and good customer service. I had to constantly follow up and had no faith at all in my paralegal - [name removed] who was looking after my transaction. When I called she acted like it was a bother and I had to force her to answer basic questions… Read more

like she was concerned about being litigated. I read the reviews on the internet being an interstate buyer however 100% advise you to look elsewhere, its just not worth it!

Oliver
Oliver4 posts
 

Lack Of Communication! Long Waiting Period To Get A Response! – After reading many reviews I decided to go with RiverCity, the job has been completed, but I believe there was a lack of communication. Whenever I emailed them with any questions with regards to the settlement process, searches, and how fees will be apportioned between me and the developer, it took them sometime - a day or two to answer me back… Read more

with one line email" which obviously didn't take more than 1 minute to write" answering one question and ignoring others.

Prices are higher than other firms but I thought that I paid for better service, however that was not the case.

Recent reviews

Parminder S.
Parminder S.
 

Great experience from river city conveyancer – Wonderful service provided by Mr Gupta from river city conveyancing. Friendly, experienced and well organised. Strongly recommended

Julia
JuliaQLD13 posts
 

One of the best customer services I ever have – Anyone is looking for purchasing a property, please try this firm. The fees are reasonable too. The services is extremely good. The firm gives fantastic customer services, I’m a Chinese speaker , the lawyer even organise a Chinese speaker as assistant Sandra (she is one of the most patient and friendly person, and took a lot of my grumpiness… Read more

when I had hard time with the process) without my request which it becomes a lifesaver late on and get me hooked with the service.

Sandra as assistant was super helpful and patient.

Matthrew- the lawyer was also super patient as well, reply late email after 5.30pm and change my sales contract again and again up to 6 times and still on going , they never complained, I even felt sorry and embarrassed! Matthrew also conscious with the contract and details.

The firm is great , I will have them again and again .

Thanks for your customer services, especially after I had a horrible customer services from one of the conveancnying firm in Canberra when I need a sales contract, that firm bullying and threatening me and issue huge double bill for almost nothing, Crazy greedy, bullying, threatening and violent customer service. I am even scared to put a review or mention their name here.

These are like heaven and hell. So opposite.

Thank you again to Sandra, Matthew and river City conveancnying!

Katherine L.
Katherine L.
 

Amazing customer service – No job too big or small, always responsive and professional. The team at Horrocks are a team you can trust. We have used them many times over the years, buying, selling, off the plan and have been more than happy with their service.

Rich
Rich
 

Exceptional – Prompt, pro-active, professional and knowledgeable. Dealt with Matt & Elyce - great people who care about what they do and their customers. Highly recommend.

Ewka
Ewka
 

Very impressed with the service – Just recently, Elyce Howden helped me to buy a house in Brisbane. Not only did she help me with the purchase of the property but she also competently took over the disbursement of monies from the sale of my property in another city. My other solicitors did not at all cover themselves in glory throughout the process but I could rely on Elyce to do… Read more

the right thing by me, particularly when I needed this assistance most. Elyce always responded quickly to my requests and was able to clearly explain the process and the reasons for it. Her tenacity in pursuing the other solicitors to do their work properly and finally taking over meant that we were able to settle on my new home only 1 day late. I would readily recommend Elyce and River City Conveyancing to anyone needing someone with a cool head, persistence and great customer service.

Belinda T
Belinda T
 

Above and beyond – Elyce recently helped us to both buy and sell property. Thanks to her, both transactions were completed smoothly. She was always available for questions, and went above and beyond when there were complexities along the way. She is knowledgeable, professional and clearly cares about what she does. Highly recommended.

Conveyancing Services

Find out how River City Conveyancing compares to other Conveyancing Services

Know better, choose better.

Compare all
John C
John CQLD2 posts
 

Amazing service – Great people who patiently helped us endure the carelessness of others. Really good communication at all times.Thanks Erika. I highly recommend them.

Ethan H
Ethan H
 

Highly recommended – Rebecca was very professional, proactive, and efficient. Met our expectations and we are very much satisfied with their service. Thank you.

Pam
PamQLD8 posts
 

Team House – We didn’t just hire a conveyancer, we felt like we got team mates, who cared as much as we did, about the purchase of our house. Very professional, patient ,great communication skills, and they kept us informed every step of the way. I can highly recommend Matthew Horrocks, and Erika Chen, and we will be a repeat customer, when we sell our unit. Thank you! Pam & Konui

Dave
Dave
 

Safe set of hands – Wanting to thank the River City Conveyancing Team for helping my family with our sale. Was very stressful process with the buyer requesting many delays and changes but very thankful for how the process was managed by the team. All unreasonable requests by the buyer were managed and we had complete peace of mind that things were in order and… Read more

settlement took place seamlessly in the end. Thank you again for helping us through this process. Would highly recommend

Lyn W
Lyn W
 

Couldn't ask for a better interaction – The team at River City Conveyancing has helped us numerous times through purchases and sales of property. Always prompt, always courteous, and most of all, always willing to help and answer any concerns or questions that we might have. Thank you, as you made our last two transactions stress free and we could relax knowing our side was covered. Getting prompt guidance when needed, is a big plus.

Deb S
Deb S4 posts
 

Professional, proactive and personal – We have had a number of dealings with River City Conveyancing in the past 6 months - both buying and selling properties, and have found Elyce to be incredibly professional and proactive through the entire process. We have really appreciated her attention to detail and felt confident that the information she provided was accurate and in our best interests. We can't imagine using anyone else for any future conveyancing work. Thanks so much.

Celine G
Celine G
 

Smooth transaction on land purchase – The team, particularly Matthew, were great. We were guided through the somewhat complicated process of buying land without any problems.

RNjoroge
RNjoroge
 

Couldn't be happier – I couldn’t be happier with the service, support and guidance I received from the team at River City Conveyancing. The team was contactable by both phone and email, were prompt to answer questions and conducted the entire conveyancing in a professional manner. Should I strike lotto and purchase more properties in the future, River City would be my… Read more

go to conveyancer. Great job team. And thank you for handling everything smoothly. Current as at 30 May 2017!

Kate
KateQLD6 posts
 

hassle free conveyancing – I found River City Conveyancing in google and decided to engage them for the sale of my house. Within 3 months two of my contracts were cancelled and I have to praise my paralegal for keeping me informed at all time and assisting me during this frustrating period. I have finally sold my house and the settlement went without any issues. The… Read more

information was always provided to me without any delays, the paperwork was clear and informative. I will definitely be back.

Conveyancing Services

Find out how River City Conveyancing compares to other Conveyancing Services

Know better, choose better.

Compare all
peterbankowski
peterbankowskiQLD5 posts
 

Great to deal with – We recently purchased our VW Golf from River City and found the guys to be easy and honest to deal with, the quality if their cars was really good and they have already proved that they still care about you as a customer even after you have picked up and paid for the car. Highly recommend them if you are after a good used car.

samtho22
samtho225 posts
 

Very happy with the service – This is our second time using River City Conveyancing and both times the team have been prompt, reliable, professional and also affordable. We were provided with sound advice and would definitely recommend.

browa
browa
  Verified

Can not fault the service – Shannon did a superb job given the very tight deadline demanded by the buyer. Her job was made more difficult due to the time difference given I was an overseas seller. I would recommend her to anyone looking to sell. The best service of this kind that I have experienced.

Levi
Levi3 posts
 

Excellent service – River City Conveyancing are great at what they do! They helped us with our sale and purchase which settled on the same day. Throughout the process their services were professional, with great communication and advice. They know what they are doing when it comes to conveyancing, and they get the job done! I will be using them again in future.

K and R
K and R
 

Outstanding service – Very professional service, excellent communication and helpful advice! Thanks for your patience in answering all of our questions time again!

Allie
Allie
 

Professional and outstanding service – This is the second time I have used River City Conveyencing. Both times the service and professional and was fantastic. Thank you to the team and especially Elyce Howden for making a stressful time for me relatively pain free and problem free. I would recommend your services to anyone. Thank you.

John
John
 

Fabulous, Friendly and Professional Service – I have had the pleasure of using John and the team three times now and each has been a thoroughly professional and problem free experience! Thank you. John

Kay
Kay
  Verified

Really efficient service – I have used River City Conveyancing three times in the last 10 years. Different people each time but their service is reliably fantastic. They respond to emails immediately and are helpful in answering any questions you may have. I think they actually enjoy their work unlike many others in this field. I highly recommend this company.

Ben
Ben
 

Great service - highly recommend – I have bought and sold a couple of properties now through River City Conveyancing and have always had a positive experience. Barbara's knowledge and helpful attitude during what can be a very stressful time makes the process much easier.

Carol
Carol
 

Five Star Conveyancing Service – Shannon was a delight to deal with and kept us informed every step of the way. she went out of her way to be helpful with the purchase of my daughter's first home. I will be sure to continue to recommend John Horrocks and his team at River City Conveyancing

Lperry
Lperry
 

Excellent service - highly recommend – Used three times now and have found this to be an excellent service. Both paralegals were very friendly and responsive. Highly recommend for their professional expertise

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.