Awesome. from the first contact to the final delivery. FAULTLESS
They were great. one bedroom home unit Inc bedroom, lounge and outside deck furniture plus fridge and washing machine, from first contact to delivery they were faultless. They really took a lot of care.
The Best in the Business!
The most professional and reliable removalist company! We have used them twice and we stored our goods with them for seven months. They are always on time, always friendly and very respectful of our belongings. Leonid and the team are truly the best I've experienced in the industry. I highly recommend them. Great people, excellent service!
I used Robina Removal for a backload removal from Canberra to Sydney. The price was reasonable for a small interstate move. The removalist, Will, was professional, efficient and on time. I would definitely use Robina again!
We used Robina Removals for a local move recently and they were excellent. They cared about the furniture and boxes, turned up early and finished in record time. I would highly recommend this company for your move.
We needed to move our 4 bed house to another suburb in the Goldcoast . Everything went as expected, arrived on time and everything completed in time.
I would use them again - friendly easy to use service
Total Ripoff!!! Overcharged $300. 4 hours to move us 4kms up the road and charged for 5!
On Monday 28 September, we were massively overcharged by Robina Removals by about $300. They charged us a whopping $745 to move items from our modest 2br unit only 4 kms down the road, taking a ridiculous 4 hours to do so. The two men were super sloooowwww and were constantly looking at their phones, including YouTube! Not only that we were slugged another hour on top of the 4 hours for the truck to get from the depot to our place which is only 15 minutes away. Total ripoff service, so buyer beware.
There are plenty of moving companies tha...t operate with integrity and don't try and price gouge their customers, choose one of them. We went on a recommendation and wish we hadn't. Were going to go with another removalist and should have stuck with that original plan. Maybe the guys we got on the day were tired or lazy or just didn't care? This is not how to operate a removalist business; hopefully the management will do the right thing by us. My partner has written a complaint email to management so I guess we will see what transpires. If they refuse to give us the refund we will be going to Consumer Affairs as we really cannot afford to be ripped off like this; got bills to pay and only so much to go around. I saw on their Google reviews they did the same thing to another customer. Perhaps just a few bad eggs in their crew, I hope management sorts this out, both for their reputation and for customers too.
Helpful. Efficient. Economical.
We have used Robina Removals twice now for interstate shipping of items we sourced for our renovation. The company is efficient, friendly, helpful, caring, well-priced and reliable. We recommend them to our friends.
Moving Day Experience
To move our belongings in a safe & timely manner. At a value for money price. Without too much disruption to our life. The move was for a 3 bedroom house it started on time & was a short distance.
Mick & his partner exceeded our expectations with their efficient & friendly service. Nothing was too much for them. Would recommend Robina Removals to anybody.
Really Great Service Interstate
Interstate move from QLD to NSW and they provided great communication and great customer service. They were on-time and very reasonably priced and took great care of my possessions. Highly Recommend.
Great on-time Service
The 'load' was very small pick-up for a huge truck - 'over-kill' is how Leonid described the mini-run to an adjoining Gold Coast suburb. The time involved from pick-up to delivery was less than 30 minutes (no job seemed to be too small for these true professionals).
Great Team Work
Our move was only a small back load from the Mid North Coast to Gold Coast. Robina Removals made it an easy exercise from application to pick up. Good communication from office staff, reasonable rates and appreciated their efficient and friendly truck team.
Excellent service all the way through from the office to the destination. Very happy with the outcome from the hard working and professional team. Thank you all for your dedication to superb customer service.
Gold Medal Removalist
Alex and his team were absolutely superb. They were on time, very careful. no damage to any property (walls, doors etc) or furnishings and whitegoods. Just a great company to deal with
Absolutely wonderful experience
This was my second time moving with Robina Removals, Melbourne to Sydney. The office staff are incredibly helpful and show genuine care - so rare these days. Alex in particular went over and above to the assure the safe transport of a number of my indoor plants. The drivers were communicative, punctual and polite, and likewise showed care for all furniture moved. Should I require movers again, I will most definitely use Robina - I can't fault the experience and the price was extremely competitive. Very grateful!
4 stars... was almost 5.
Moved 1 BR from MEL > SYD. Very Happy with the service. Would recommend. Slightly disappointed we had to help load the truck. Robina provided only 1 removalist for the job.
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