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Roof Seal
4.1 from 537 reviews

Reviews

(339)
(88)
(11)
(16)
(83)
  • Customer Service
    4.5 (42)
  • Timeliness
    4.4 (41)
  • Job Satisfaction
    4.5 (39)
  • Rates and Fees
    4.0 (40)
  • Product Quality
    4.6 (40)

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Ford

FordMetropolitan Adelaide, SA

Roller shutters and roller blinds

published

Great service and installation. Product is excellent. Installed on specified date. Very understanding with payment over this difficult time. Installation went smooth. Good advice given on how to use and care for blinds. Social distancing was practiced.

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1 comment
Roof Seal
Roof Seal A.Roof Seal

Mr Steve Brown

published

Very professional, done on time , No fuss. the work was done on time the date specified, Oh well what can I say I am very pleased with the outcome and many of my friends have asked me who did this job. I state Roof Seal...

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1 comment
Roof Seal
Roof Seal A.Roof Seal

The reviewer stated that an incentive was offered for this review

Robyn

Robyn

  • 2 reviews

LOVE the job that Roof Seal did

published
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Excellent and professional!

published

The Roof Seal team were excellent. Attention to detail was great. They spent the time doing a complete and thorough job. They were very professional and polite My roof looks awesome!! Thank you

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Roof Seal
Roof Seal A.Roof Seal

The reviewer stated that an incentive was offered for this review

Kitty

KittyMetropolitan Adelaide, SA

  • 4 reviews

Great sales person.. terrible in most other ways

published
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JODIE RUSSELL

JODIE RUSSELLMurrumbidgee Region, NSW

so happy with my roof

published

I was very happy with the service. my place was left clean everyday, the tradesman was friendly and easy to talk to. He let me know what was happening everyday .I would recommened Roof Seal Riverina.

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ray

raySouth-Eastern Region, NSW

happy with completed workmanship

published

great job done by tradesman also friendly with relationship and expertise in communications with knowledge of product would highly recommend roof seal to any future customers had excellent feed back from friends and neighbours

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2 comments
Roof Seal
Roof Seal A.Roof Seal
ray
ray

Postcode 2594

The reviewer stated that an incentive was offered for this review

Not happy

Not happyGreater Melbourne (Outer), VIC

So disappointing

published

This company is so bad the contractor rushed the job and left a mess. When a family member checked the roof there were several broken tiles and rubbish left on the roof. I trusted this contractor big mistake . The supervisor had to come check the roof and get the contractor back. The supervisor has been really supportive but I’m still waiting for the gutters to be done have been waiting months I text the supervisor everyday I call, still no gutters they have taken the full payment and the job is not finished. I feel completely done over by this company. It’s been 4 months and still waiting for the gutters. I will now have to go to consumer affairs if they don’t come and finish the gutters. Just really stressed about it all

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Roof Seal
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Don

DonMetropolitan Adelaide, SA

Roller Shutters by Roof Seal

published

Great sales and service from the whole team. The installers were diligent and precise, quality finish and product provided. They even went above and beyond. The Roller Shutters look great, have drastically decreased the temperature in the house, and allow me as a shift worker to shut out light and noise to sleep.
This is the third time I have used Roof Seal: First on the tiled roof for restoration, then for a first roller shutter install, their quality is why I used them again.

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Roof Seal
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Simon Were

Simon WereCentral Highlands and Goldfields, VIC

  • Verified customer

Roof seal - ripped off - warranty limited

published
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3 comments
Roof Seal
Roof Seal A.Roof Seal
Roof Seal
Roof Seal A.Roof Seal
Simon Were
Simon Were

I’m skeptical, but I am open to dialogue.

Amy

AmyMetropolitan Adelaide, SA

Looks fantastic

published

They cleaned and painted my tiled roof. Fixed all the tiles and some batons that held them up. Colour and paint job looks perfect. Tradesman was fantastic on keeping me informed and cleaned up after all around the house from the mess from the roof. They worked with me to make the quote affordable

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1 comment
Roof Seal
Roof Seal A.Roof Seal

Roof restoration

published

Our tiled roof was restored over a period of 3 days. All care was taken to prevent the water used to pressure clean the roof from flowing into the lake and polluting the lake water. The roof restorer was polite, communicated the process clearly and informed us if the weather prevented him carrying out any work (eg. wind and/or rain). He informed the neighbors of the process and cleaned down any contaminant that appeared on their property. He cleaned and left our premises clean and tidied up his work site very well.

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3 comments
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Sandy
Sandy

5211

Roof Seal
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Binu M.

Binu M.

  • 2 reviews
  • Verified customer

Excellent service

published

I was given a quote which matched my budget, work started on specified time ,completed within said time. Work quality was excellent. Dave who was the workman explained the whole process to the children as well.

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3 comments
Roof Seal
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Binu M.
Binu M.

Thank you very much and pass onto Dave as well. The children still tell us in detail about how Dave had explained it to them.

Roof Seal
Roof Seal A.Roof Seal

I will, no problem.

Roof Seal Head Office

Kathleen

KathleenSouthern and Hills, SA

Fabulous! This is just what our house needed to keep it looking good

published

Arrived on time. They were polite and efficient and cleaned up after. The only way you knew they had been was that our roof looked a whole lot better than before they had come!

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steve

steveMetropolitan Adelaide, SA

supreme gloss finish.

published

top finish ,started with cleaning the roof then capping render was smooth and fungal +primer coat. The finally was a high gloss sealed roof ......he found holes and cracks in the roof that i didnt notice. the tradesman painted and stored the spare tiles for me ,ace

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Roof steal

published

Rubbish been left on my front garden for 3 weeks even after 3 times agree iing to remove straight away! Pretty dodgy practices also nnok OH & S when working on roof and make sure you have a cleaner after job as dirt sprayed everywhere.

3 comments
Roof Seal
Roof Seal A.Roof Seal
Roof Seal
Roof Seal A.Roof Seal

Hi,
We would like to look into the issues that you have, however we do need to know your work order number to get in touch with you.

Roof Seal Head Office

Roof Seal
Roof Seal A.Roof Seal

Very impressive finish

published

Our roof was in urgent need of attention a very faded colorbond cottage green colour .Spoke to colorbond did not want to know about it would not recommend there products. 1 visit from ROOF SEAL quote given and then excellent job completed. Highly recommend .Col & DIANNE

1 comment
Roof Seal
Roof Seal A.Roof Seal

The reviewer stated that an incentive was offered for this review

Mark

Mark

  • 2 reviews

Perfect work performed

published

Absolutely a beautiful job done. The young man that we had paint our roof was so obliging and so clean in himself and the job.We would fully recommend Roof Seal for any type of roof
Regards Mark Carver

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Roof Seal
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Mark
Mark

My address is 125 Hoddle ST Howlong 2643
Regards Mark Carver

Roof Seal
Roof Seal A.Roof Seal

The reviewer stated that an incentive was offered for this review

Very professional

published

The work they’ve done is quick and professional. They clean the the roof thoroughly and carefully. Work every morning to noon and last three days. Change all the damaged tiles and paint a new colour. The roof looks very different now.

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1 comment
Roof Seal
Roof Seal A.Roof Seal

The reviewer stated that an incentive was offered for this review

Tom Farrell

Tom FarrellGreater Melbourne (Outer), VIC

Wouldn't trust them to give an accurate quote

published

Wanted a quote on a Colorbond Roof restoration, a representative turned up and just looked at the roof then gave a verbal quote with a promise to follow up with a verbal quote - it never came. I did get other quotes from reputable roofing companies which were almost half of roof seal. My conclusion is that the job was not straightforward so was quoted a ridiculous price to deter me or if I was stupid enough to accept it then they would do it. Trust them to be honest ? - I wouldn't!

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4 comments
Roof Seal
Roof Seal A.Roof Seal
Tom Farrell
Tom Farrell

3806

Tom Farrell
Tom Farrell

The representative promised to follow up with a written (not verbal - sorry a typo) quote

Page 1 of 27

Questions & Answers

Marina Vic

Marina Vicasked

I am concerned as I live in a hilly windy marine area. The contracted individual has set up but left without doing any work because it’s too windy and he is concerned about grey overspray onto my neighbours white property. He will try again on Monday. We rarely have a calm unwindy day here ...I am terrified now of the bill I am going to get from my neighbour if there is thick dark grey paint on their newly renovated decking, white roof and pale cladding. I thought with airless sprayers there’s less overspray - today we got informed with gusts like there are around here there could be spray on the houses opposite across the road. Who has is legally responsible for getting my neighbours house repainted if this is fouled up? I am going out today to pressure clean my entire balcony and balustrade - from the pressure clean of roof ... is my whole garden going to be grey? My parents got their roof resprayed with another company and they were in and out in 3 days with no overspray. They too live on a hill with close neighbours.

3 answers
Stavrous
Stavrous

firstly youmentioned the bill, as your quote should have stated, there should be no need for alarm. If the roofer has gone but has set up, this should indicate they well retur. The scaffhold was set up a day before he arived for me. Then it was taken down the day after. I was not pressent when he sprayed the day later, and didn't see any evedance of overspry on the ute or other surfaces. I will say if you have any concerns, please don t hesitate to call your contracter. I hope this helps. I am very happy with the job they did for me. Kind regard Steve

Roof Seal
Roof Seal A.Roof Seal

Hi Marina,

Can you please give us your work order number and postcode to investigate further.

Roof Seal Head Office

Roof Seal
Roof Seal A.Roof Seal

i think the contractor has done the right thing by avoiding potential damage, he has a duty of care, however once he decides it is appropriate to continue with the job than he also takes on that responsibility to ensure it is prudent to do so, he will also have public liability insurance policy so should there be any damage caused as a result of him doing his work the cost of repairs is borne by that policy. you are also correct in that airless spray guns have a tendancy to cause much less over spray hope this is of some comfort to you

GEC

GECasked

Dear (?) 2018 Gosford contactsSarah/Kesari,
This is my 3rd attempt to contact the company having used the contact numbers of the local people who were the contacts last year. To date I have received no follow up contact in the 2 weeks since my May 2019 contact.
I ask that you refer this onto your site manager please for immediate action.
You would be aware of the work completed at my property, Kanwal 2259, NSW,
There are now 2 ceilings (stairwell top level & family room lower level) where there is obvious water damage resulting from a leak in the work resulting from work done on the roof in 2018.
You would understand that this is very distressing for us.
I assure you this ceiling damage has ONLY happened since the work was done by Roof Seal (Gosford team)late last year.
Please respond to my concern with an assurance of action to remedy this obvious concern.
I would expect that any remedial repairs would be at the expense of your company as the work is still under warranty.
I await your follow up contact.
Regards,
Gary Crowther

2 answers
Sue
Sue

Hi GEC, I'm a private entity, you need to directly address Roof Seal, as they won't see your message. I was just one of many leaving a complaint....good luck!

Roof Seal
Roof Seal A.Roof Seal

Hi Sue,

Did our Branch Manager get in touch with you? Also, above complaint is going to be handled by appropriate department, as we have just received email a few minutes ago.

Roof Seal Head Office

zoeshipscat

zoeshipscatasked

It seems to me that you can register a vote for a positive review, but not for a negative review. Or am I missing something?

1 answer
Lynn
Lynn

Maybe you could contact ProductReview.com.au. re their registered votes.The job I had done was excellent, hence a positive response

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